Ixigo Complaints &amp; Reviews

I made a transaction from ixigo and entered irctc login id and chose my upi in phonepe for payment but ticket was not booked and in ixigo it showed error something but in my phonepe account statement its showing "transaction successful". Debited amount - 273.19, date and time :7 sept 2019, 2:12 pm and transaction id p1909071412037974862070 but in ixigo there is nothing visible about this transaction. There is no transaction id generated and...

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Booked two train tickets on 2nd sep 2019 costing rs.3926.07.
Ticket didn’t get booked but money got deducted.
Reference number[protected]
Date :22:48:25/0281
Ixigogurgaon, in

There’s no platform to reach out for any help from ixigo.
I don’t find any toll free or customer care contact email or phone number.
How do we get through?
It’s been 3 days and still no refund...

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Your a/c no. XXXXXXXX7450 is debited for Rs. 1448.68 on[protected]:42:13 (UPI Ref no[protected].Update your Email ID in account.. And thus they have debited the above amount of money in phone pe app but when i again came to ixigo app they have shown transaction failed.. Plzz help me to get back my money ... Plzz help me i m not getting what to do...

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Sir i booked a ticket from guwahati (Kamakhya) to saharanpur on 01 sep 19 train no. 15655- kyq-svdk. I did my payment via bhim (Upi) payment of rs. 2015.40 is done but my pnr could not be generated niether i got refund. As you know first they ask id and than payment is done and in last password is submitted by after payment done password option did not appear and niether pnr gendered. My irctc id is itsvikash0. My email-i’d is ruhela. [protected]@gmail.com...

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Dear team,

I booked flight from ahemdabad to jaipur. Payment was made through upi and money will cut from my account but ticket confirmation is not come through any mail or message.
Kindly check and confirm the same.
Required details are as follows:-

Sg922 :- flight no
Booking date :- 3 september
Traveling date :- 18 october

Please revert as soon as possible....

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Address: Cisf unit bnpm mysore, Mysore, Karnataka, 570003

Axissdkv3807ca056b1ee48f4a154f5702c
Amount: rs. 7303.0 please refund my moneyplease note, we have successfully credited rs.7303.0 and the merchant’s partner bank has confirmed the receipt of the payment.

If at all, the merchant denies the receipt of the same, we recommend you to contact your bank and raise a chargeback by providing transaction details that include, p1909020046049885595367 and the date and time of...

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Hello,
I booked a flight on ixigo app for jai to pnq and paid using net banking. Money was deducted from my account, as seen in the attached screenshots. However, no tickets were booked, and no booking id was generated. I got no information from ixigo even acknowledging anything.

Please process my refund as soon as possible. I have already written a mail to [protected]@ixigo.com but got no response....

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I had trying to book an flight go air g8 643 from mumbai to delhi which timing has 21.15.
And my booking timing of ticket was 5.10pm on 31august. At the end of booking process there was a message that flight ticket booking has failed..
But an chargable amount of rupees 20299 are deducted from my account immediately.
So plz kindly refund my money very soon....

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Address: Pune, Maharashtra, Pune, Maharashtra, 412207

Hi,

I write to raise a complaint regarding an air ticket booking that i made through ixigo on august 21, 2019 for a journey to be made on august 25, 2019 for travelling from pune to kolkata. The ticket cost me rs.5044 and the amount got deducted from my bank account but i did not receive the e-ticket either through mail or on the app. I have attached the screenshot confirming the payment of rs.5044 being made successfully....

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On 20 th august, i was booking a seat in sl for bksc hwh 58014 train boarding from bokaro steel city junction on 23rd august, 2019. At that time due to their server error my payment and transaction for booking done but seat had not been booked.
Then i applied for money refund and was requested to wait for 5 days for completion of refunding. But 5 days has been over and no update about processing of refunding has been informed.br...

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Website: ixigo

My transaction for flight booking (Mumbai-hyderabad) on saturday, 24 th august 2019 through ixigo using google pay was failed and money got deducted from my account.
I had called icici bank and they said booking amount is transferred to vendor.
I need my refund immediately as i need to book my return flight.
Please find below transaction details.
Transaction reference:[protected].
Acc no.[protected]br...

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Address: GH5 sector 1,Manesar, Gurgaon, Haryana, 122051

Hi,
I did not receive my refund amount for my two cancel tickets. Tickets number are :

1. Ixitr[protected]
2. Ixitr[protected]
In app it is showing that refund us initated on the same day as it is cancelled i. E 11 aug, 2019.
Please refund my amount as soon as possible beacuse you are assuring us to provide refund amount in 5 working days and now it has been more than that working days. Please...

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Sir i booked my tickets from Gorakhpur to jhansi on 08.07.2019.. And it got auto cancelled on 21.07.2019 due to wait list...Sir i didn't get any refund from your side... Already one month pased away... Please refund my amount... I have contacted irctc for this.. they said that we have refunded the amount... Please contact to ixigo... And ixigo is saying that we have initiated the refund.. But the amount is not credited in my account..please...

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Yesterday exactly at 9:04 pm, i paid for a ticket from katihar jn to sealdah jn, via upi from google pay through vpa address, the money got deducted but the ticket was not booked, even no sign of ticket failure or anything appeared on the ixigo app.
I called the google pay service number, they said they have successfully transferred the money to ixigo and i should complain here.
The upi transaction id that was shown was br...

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Address: At Po Bhagaband Krishna puri Colony PS-Purki, Dhanbad, Jharkhand, 828111

Dear sir/mam
I had done a booking from ixigo on dated 8/8/19 for a novotel hotel kolkata. But i cancel it as ixigo cancel my flight to kolkata.
A refund was initiated on dated 9/8/19 and it has been credited to ixigo account with txn ref no.[protected] by clertrip but not credited to my account.
So its a humble request from my side to credit it today to my original mode of payment.
I am calling to you continuously...

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Address: At Po Bhahagabandh Krishna puri colony ps- Putki Dhanbad Jharkhand, Dhanbad, Jharkhand, 828111

Dear sir/mam
I had done a booking from ixigo on dated 8/8/19 for a novotel hotel kolkata. But i cancel it as ixigo cancel my flight to kolkata.
A refund was initiated on dated 9/8/19 and it has been credited to ixigo account with txn ref no.[protected] by clertrip but not credited to my account.
So its a humble request from my side to credit it today to my original mode of payment.
I am calling to you continuously...

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A payment was made on 19th aug 2019 night. The flight was being booked to kolkata from bhubaneswar but the payment was failed and rs 4774 /- got deducted from my bank account no. [protected].
Fyi, i have booked another flight after that and this time it was successful.
Please do the needful so that i can get back rs 4774 at the earliest.
Kindly let me know if any further information required....

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Address: Pune, Maharashtra, Pune, Maharashtra, 412207

Website: IXIGO

Hi,

I write to raise a complaint regarding an air ticket booking that i made through ixigo on august 21, 2019 for a journey to be made on august 25, 2019 for travelling from pune to kolkata. The ticket cost me rs. 5044 and the amount got deducted from my bank account but i did not receive the e-ticket either through mail or on the app. I have attached the screenshot confirming the payment of rs. 5044 being made successfully....

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Hello receiver,
Yesterday i booked a train for 4th september 2019. The payment has been done of 790 to the la travenues technologhy pvt. Ltd. But the irony is my train has not been booked because the page is closed something error has been occurred. I hope that you understand my problem and humbly request you to refund my debited amount.

Thank you...

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