Ixigo Complaints & Reviews

I booked a ticket through ixigo my booking failed but amount was deducted on complaining 3-4 times, they are saying check with your bank though they haven't provided me any reference number also and just like they do to their other customers they are asking me to wait.It was an upi payment still it has been more than 36 hours and my refund has been reflected in my account everytime they call and say refund has been initiated but they are...

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I cancelled train tickets on diiferent different day for 4 passangers with same PNR-PNR: [protected]
Booking ID: IXITR[protected], 2 was cancelled on 19th and received the refund but 2 were cancelled on 27th and received the msg from IRCTC as well confirming tickets are cancelled, since then I am struggling to get my refund as I had to book tickets and because of this I couldn't.
I have been continuously following up on email...

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I had made a flight booking on 20th may and the payment was made but the ticket wasnt booked, i did send a email to concerned but didnt get a response.
The tickets were
Blr 12:20 - cok 13:10 (4th july) _ airasia india i51124
And
Cok 7:10 - blr 8:15 (9th july)_ airasia india i51452
Name: lamya saleem
Booked email through - [protected]@gmail.com
Mobile number : [protected]....

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Address: WAZIRGANJ budaun, Budaun, Uttar Pradesh

My order id IXITR[protected]
And my amount is 347.78

My order id IXITR[protected]
My amount is 347.78

My booking is failed and my money debited but my booking failed so that my booking is two times failed but my money not refund so that this booking date 12/06/2019 so that my fund refund my account / my upi account my ticket Lucknow to Bareilly train no 14205....

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Address: DAHANUKARWADI, KANDIVALI (W),, 400067

I have booked a ticket from mumbai CST to nagpur of 1 april 2019 which i cancelled and yet i haven't got the refund of it. Its being 2 month and yet i haven't got the refund of my journey.Another journey of 8 august 2018 from CSt to Nagpur, i have not got refund of this journey too.Its my humble request to pleasse look after my complaint and issue me the refund amount of my journey...

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Hi I am Shravana
On 20-06-19 i booked ticket from kamakhya train station to Murkongselek i proceeded to the payment but after my money deducted from my account i didn't receive any ticket ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers problem was it my fault that i trusted your application i have seen many complains of yours plz provide refund...

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Address: New Delhi, Delhi

Website: Ixigo

Actually i booked a train ticket from Shmata Vd Katra to Old Delhi in Jammu Mail on (06.06.2019) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money and then I again book another ticket but cancelled it due to some other issues, which is also considered refundable.. When will i get my refund money credited and...

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Sir, i am booking a train online ticket from ixigo whose pnr no is [protected] and due to some my problem i will cancelled it on 12/06/19 before the date of journey that is 13/06/19 the train is from bhubnewsar to nagpur . After cancellation it was more than a week that i am not getting my refund money so please help me the train name is BBS LTT SF EXP...

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Dear Team,

I made the payment for a ticket from Hyderabad to Mumbai in the name of Tarun Karanam. The time of booking was 11:20am 19th June 2019.

My HDFC account XXXX1323 was debited for the booking amount of Rs 2487 (attached). However was not redirected to the page where the ticket is generated and neither have I received a confirmation email/ticket.

Kindly confirm in this case is a refund made...

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I made a transaction from ixigo and entered irctc login id and chose phonepe for payment but ticket was not booked and but in phonepe statement its showing "transaction with payuglobal successful". Debited amount - 250.69 transaction id- C1906191043529124352650. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund...

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Address: Erode, Tamil Nadu

On 10.6.19, i booked two tickets from chennai to erode in trivandrum express(12695). Because of personal cause I cancelled it with in an hour.

Nearly 1week passed
But still I didn't get my refund and also didn't get the refund date even
As per the rule the refund should be provided within 5 working days

Still I ddnt get

I need my refund as soon as possible

Otherwise...

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Address: 831005

Hey I want to inform you that I have booked a ticket from ixigo
Dhanbad junction to New Delhi junction on 2 June from poorva express
And for any personal reason my trip was cancelled and I have cancelled the ticket and I have not get my cancelled money .
Whenever I tried to contact them they telling that there was a problem in auto refund money and they are telling this reason for more than 2 weeks...

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Address: Gurgaon, Haryana

A train booking was proceed on 14 June 19.45 . The payment method was Paytm upi . The amount was debited from my bank account to [protected]@axis bank but there was no transaction im my ixigo account. Please proceed or take a action against this. The transaction no.
For upi payment[protected]
PLEASE TAKE A ACTION AS SOON AS POSSIBLE.
In the ixigo app it is not showing any transaction at 19.45 but the amount is deducted...

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I’ve choosen the UPI mode of payment through G-Pay.So, I minimised the ixigo app and i’ve done my payment through G-Pay.But when i returned back to the app, the app got restarted and i’ve lost my data regarding payment. I’ve neither recieved any message or mail regarding booking.
But i’ve recieved a message that the amount has debited from my account.
I tried consulting customer care and they said to go through instant...

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Address: college road chamba,, 249145

Good morning,
This is rahul tomer. I tried to book 3 tickets from dehradun to ghaziyabad by ixigo app, at the time of payment of ticket, i paid by google pay, suddenly page is vanished and my money had been deducted from my bank account.
Key highlights
*no ticket book
*420 rupees deducted
*no massage get from ixigo
*find the attached pic in which the deduction shows

I want my refund.br...

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I had booked a train tickets of 5 members from Ahmedabad to Rajahmundry booking date[protected] and transaction time is 7:42 the ticket has not booked but money deducted I want my refund back but I didn't get any mail or SMS I booked through registered email ID [protected]@gmail.com through ixigo on[protected] I gave email ID [protected]@gmail.com for ticket sms...

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Refund not processed yet. It has been more than 10 days and they have one of the worst customer service team. The flight (PNR: GD6UXF) was rescheduled and post discussion with Indigo customer service, the tickets were cancelled and full refund was processed from them. But since I booked through ixigo app, the refund is still not processed. I tried connecting with customer care, but very very poor response from them, they literally dont know...

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I tried to book a train ticket for my husband from kaseragod to Jamnagar 3A but my money deducted from my account and booking not worked.. 2399 rupees gone from my account.. and I tried once again.. that time too the Same amount deducted from my account.. and it's not went worked.. I lost my money from my account twice.. and it's showing that the money will refund within 5days.. today 5th day.. I didn't get my money yet.. I want my money...

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Address: 793018

I had booked train tickets tickets from Dimapur to Guwahati and mid- transaction, my data went off and I was obliged to leave to page due to the failed confirmation and generation of the e-ticket after my successful payment via Google pay. It's been a day now, I'm anxiously and tired waiting for the refund. Which naturally should have happened in hours span in some other travel app....

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My pnr no is [protected]. It had already been provided by the irctc but not yet provided by ixigo. Refund my money back as soon as possible as message was sent from ixigo team on 4 june 2019 about to refund my money back in 72 hrs but yet i had not got. I am sending you my last mini statement of my account so that you can get confirm about my problem. Contact me at [protected]...

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Ixigo Complaints & Reviews

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Ixigo reviews & complaints page 92

amount deducted, booking failed but no refund.

refund pending since 1 month

refund not processed

my fund not refunded

did not get ticket refund of two journey

fraud by ixigo

money is not refunded yet

sir, I didn't receive my refund amount for train ticket cancellation

payment debited from account but ticket not generated

money debited but my ticket not booked

didn't get refund still now

cancelled money refund

amount deducted but there was no booking

regarding booking

train ticket issue

ticket not booked but money deducted

refund still not processed and worst customer service

complaint about train ticket booking

unbearable refund process

regarding my refund for ticket cancellation

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Ixigo Complaints & Reviews

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