Ixigo Complaints & Reviews

Hello receiver,
Yesterday i booked a flight for 30th july, 2019. The payment has been done of 3151 to the la travenues technologhy pvt. Ltd. But the irony is my flight has not been booked yet. It is as frustrating as you could never imagine. Please book my flight or else refund me the money back as soon as possible. And believe me yesterday i thought that my money got vanished. I lost hope but today someone special called me and shouted...

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Sir 2 hours before i made payment to ixigo as ixigo requested the fair for the train ticket then i paid the fare via phone pay app
— — — (-from bandra to new delhi which is on 18 july-) — — -
Then after paying the fare i forgot to return back on the ixigo app to fill the password and captcha for getting ticket and by mistake my phone get switch off after just paying the fare

Now sir my account is...

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Hi Team, My name is Kankan, while try to book train ticket through ixigo app payment made through UPI was successful however, app crashed and not able to book the ticket.

All details about payment made are in picture attached. Please help to get the money back asap.

UPI Reference ID :[protected]

Thanks

money deducted while making the train ticket however ticket not booked app crashed...

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Address: C416 dda flats jasola vihar new delhi, New Delhi, Delhi, 110025

Website: www.ixigo.com

Sir help me my booking on 2 july 2019 from meerut to allahbad junction is cancelled due to timeout after completing payment... Due to which ticket is cancelled and amount was deducted from my account
Trip id - ixitr[protected]
Payment id -3ln262050hu8yclvgz
Today its 9july and last date of refund is 7 july even they are not responsing my mails.. Thousands of customers facing this problem by this company they even complain...

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Dear ixigo team,

today i was doing bus ticket booking from ahmedabad to pune by considering that ixigo is a good platform for bookings as i had good experiences in train ticket bookings.

But after payment done there was no any notification by you & money deducted from my account.
even, i’ve checked history on app also but there is nothing there.
what’s the problem? please revert back immediately....

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Address: Ghaziabad, Uttar Pradesh

Hello team, i am kankan tried to book ticket through ixigo app. Interestingly on the payment tab i choose bhim upi which let me to approve payment wich 3 min wait time. Once i returned back to ixigo app to continue with the booking after payment the app restarted itself with no details left for me. There is a bank payment reference no. Not sure if i can share the same here. Please help to get the money back asap
Thanks...

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Hi
I was booking tickets from delhi to kanpur for 22nd october using upi payment mode on ixigo app... Using my mobile number [protected] and irctc i’d kbhatia123

The money (6290) was deducted from my upi app and the ixigo website took me back to the passenger list page.. I checked on irctc website and ixigo too there is no mention of this transaction in successfull or failed?

I did book tickets again...

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Address: 560057

Hi,

I have tried train ticket booking through ixigo app, where i got the payment and transaction are all done. But post the authentication by irctc due to some internet issue i unable to complete that authenticate process. Hence still it is booking has not been confirmed. The booking is pending: sbc - tpj train number: 16232 - mailaduturai exp,. Trip id: ixitr[protected]. Payment id: 3oa7wy83xeg0vbbnsh. Help me to get the...

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Address: Bellary, Karnataka, 583101

On 04th may 2019 at 08:11 am, i tried to book train ticket from ballari to secunderabad through ixigo train app and gone for upi paytm payment. After my account got debited with an amount of rs.549.88 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.

These don’t have a customer care service also. Please help me..

And refund my ammount...

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Address: Bhiwadi, Alwar, Rajasthan, 301019

I have booked train ticket from ixigo apps as on 23.06.19 and cancelled this ticket same day and another ticket booked in same day in another train. Refund of cancelled ticket amount rs.1080/- not refunded till 05.07.19 where as during the cancellation process, your refund amount to be credited within 04 to 05 days in concern bank. After waiting of 10 days i talk with ixigo helpline for the same, she (Tara) is saying your refund has been...

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I have booked a ticket on 12 jun 2019
Payment id is 3asr4x92b92v1zy4j9
Order id ixitr[protected]. Booked on brd to nizamuddin
Why not refund in my money
Second id ixitr[protected]i have booked on ticket bhandara road to nizamudin on 02 jun 2019 payment is deducted rs 1629
But. Ticket is not booked is payment not refund why not refund in my money...

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I cancelled my waiting list train ticket using ixigo app. The ticket was booked using the same app. I have received refund amount on my first ticket but did not receive refund for my return ticket which was cancelled very immediate after first.
Ixigo does not have customer care number, they have so called help centre where i tried to chat several time but no response from them. Now i dont know how i can contact them they even not specified...

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Hi,

My IRCTC tickets got cancelled due to monsoon. I had booked 4 tickets on different days starting from Monday, 1st Jul 2019 to Thursday, 4th Jul 2019.

The agent - ixigo trains is not refunding the agent charges of ₹ 15/- per ticket. Now, when IRCTC refunds the full ticket amount why is IXIGO not refunding agent charges.

Kindly address.

Thanks,
Ammar....

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Arounf 11:20am today .. i was trying to book the tatkal ticket on your app but the payment deducted of my tatkal ticket amount .. but any imformation about this transaction was not given to me by ixigo whether the ticket is booked or not .. after that i tried lot about to contact the ixigo service centre for this .. but didn't help any thing .please help me because tommorow the train will be if the ticket was booked .. tell me about whether...

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I made a payment in ixigo for a train ticket through googlepay... Payment is successful but in ixigo app it shows nothing it doesn't provide trip id or anything about my payment & ticket
Plz provide me any information about this
I need a quick response from you because i need to book a ticket and the waiting list is increasing now... Tell me that the ticket booked or not...

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Address: VIJAY KHAND-2, GOMTINAGAR ,LUCKNOW, Lucknow, Uttar Pradesh, 118285

Hey this to inform u dat jst few minutes before i booked three ticket through the ixigo wid the details name - sarthak kumar and email - [protected]@gmail.com the amount was deducted from my account but the booking is not done yet neither i've received any travel i'd or anything
... Kindly help me out asap to refund my money. I am attaching the screenshot of amount deducted from my bank account
Kindly contact me on [protected]...

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Address: Mumbai City, Maharashtra, 400080

I tried to book train ticket on 4th may 2019 through ixigo portal with upi payment which fail first time. Subsequently i tried and payment was through but nither booking happen nor notification of failure got.
I wrote many times to ixigo and icici management about the same. Ixigo managemnet has given in writen that they had received payment and my bank has confirm from ixigo bank (Axis bank) that they got money and credited to ixigo....

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Address: Vill-kalwari , Hathras Uttar Pradesh, Hathras, Uttar Pradesh, 204101

My train ticket booking are failed but refund is not back so please solve my problem. Photos added for details.

1st ticket order Id- IXITR[protected]
and payment Id-3ENTA7A95A4AXJ93M4

AND

2nd ticket order Id- IXITR[protected]
And payment Id- 3DCPS156JLP66J60WP

This is my two failed ticket details so please my money back in my bank account.. thank you...

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Address: Lucknow, Uttar Pradesh, 226020

I booked a flight ticket from bengaluru to lucknow on 3rd june 2019 in the name of vaishnavi singh rana for 1st july 2019. But due to some reasons i had to cancel my ticket within half an hour. Booking id:[protected] flight: indigo 449 pnr: sk964n. After few days i got a refund of inr 990. When i had a word with indigo over the mail, they told me that they have refunded the amount of inr 4261 to the agency account used for making the reservation...

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On 20th june 2019 at 6 pm while booking train for 2 persons from srikakulam to secunderabad faluknama express worth 893.73 failed to book two times yet now i didnt recieved my money
They told that within 5 working days i would recieve money but they didnt refunded me and they dont have proper customer care number. And my booking id 's are

Ixtr[protected] and
Ixtr[protected]

893.73 +892.73 =1786.46...

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Ixigo Complaints & Reviews

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payment done but flight not booked

I didn't get trip id and ticket anything

upi reference id: 918723819747 has been approved after time limit set up money paid but ticket not issued need refund

not refunding my amount yet... deduct on 2 nd july

bus ticket booking/I am complaining about my deduction without booking happen

money deducted from my bank account not credited back for failed booking

help needed

payment id 3oa7wy83xeg0vbbnsh

money didn't refund

refund not credited in bank account from 23. june-19 to 05.07.2019.

not refund in my money

refund not received on train ticket cancellation

agent charges

train tatkal ticket is not booked but payment deducted of tatkal ticket

payment successful but in ixigo it shows nothing

regarding money deductions

train booking failure and amount deducted

ticket cancellation refund money

refund not received for cancelled flight

did not refunded my amount

Ixigo Complaints & Reviews

File a complaint to Ixigo

Recently resolved complaints

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Featured stories

Ixigo reviews & complaints page 91

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