[Resolved]  Ixigo — refund not received order id ixitr[protected]

I have booked a ticket on 14 april 2019, at 04:32 pm and transaction has been failed and money has been debited from the account and i got the message that it will refund within 5 days. Now it has been more than 15 days and i have not received it yet. Please refund money to my account and i will not use this app again for ticket bookings. Thank you. My order id is ixitr[protected].
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Jun 7, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
Ixigo Customer Care's response
Dear Archana,

Greetings from ixigo!

We have already processed the refund for this failed booking. The details of the refund has been sent to your email ID at ar********[protected]@gmail.com.

You can write to us at [protected]@ixigo.com for any query or assistance.

Regards
Team ixigo.
 
4 Comments

Comments

IXITR[protected] and second one is IXITR[protected] this two teckets booking failed when we e tickets booking by own my mob and debited two times Rs 4146.22 from my A/C...total amounts is Rs 8292.44...pls refund my money in my a/c as soon as possible
Hey sir i m booking my ticket for mathura from indore but some technical issue it not get completed i lost my money. I booked my tickets two time but same thing again happens.. I want my all 760 rupees.. As soon as possible.. Plzzz
Thnku

Hi Team,

i tried to book ticket and it was not successful. i have call to customer care# [protected] they have deducted from my account Rs. 25000, request you to please refund it.
Even i can't trust IXIGO.

Regards
P Omran Khan
[protected]
I booked tickets in ixigo from 28-4-19, the booking id Booking for your Visakhapatnam (VSKP) - Jeypore (JYP) train with Booking ID: IXITR[protected] told me that in 5 days my money will back to my account but 7 days over my money was not refund, so pleace send my amount to my account.

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