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Ixigo Complaints & Reviews

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Last updated Jun 3, 2024
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Ixigo reviews & complaints page 98

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D
Dheeraj 3481
Mar 27, 2019
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amount deducted but booking not completed

I made a transaction from ixigo and entered irctc login id and chose google pay for payment but ticket was not booked and in ixigo it showed no error. Debited amount - 2105.49, date and time : 27 march 2019, 21:45 pm and upi transaction id[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the...
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Nishi1311
from Agra, Uttar Pradesh
Mar 26, 2019
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train ticket booking and payment related

Dear sir,
I have booking irctc tickets through your esteemed app.

Today i booked a ticked for anand vihar to htia through your app and successfully made the payement but booking is pending
The app is not giving me any information about my booking nd payment is also debited form my bank account

Please solve this problm
My order id is ixirt[protected] on 26. Mar.19

Regards...
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Shraddheya Raghuvanshi
Mar 26, 2019
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I didn't get my money back

Address: SH 5/12-D21 PRATAP NAGAR COLONY,LAXMANPUR,SHIVPUR,VARANASI, Varanasi, Uttar Pradesh, 221009

I had booked a train from ndls to bsb on 15/03/19.. N my seat was not confirmed. I didn't get back my money.. I got this message

Pnr [protected] cancelled being waitlist after chart preparation, amount 2, 130 will be refunded in your account within 3-4 days.

After waiting 3-4 days i didn't get my money back it's 10 and i am waiting but my mai didn't get back in to my account...
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Rutwik Torawala
from Vadnagar, Gujarat
Mar 25, 2019
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refund not received give me status.

Address: Bharuch, Gujarat, 392011

Sir I had booked the Train ticket for Thivin to Vasai Road of Nizzamudin Rajdhani Express for the Date 3/6/19.
But the Sadly the booking was failed in the amount was deducted from my bank account. I.e No ticket has been booked.
Please help me and tell about my refund status of the ticket.
I had attached the screenshot of booking summary....
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shudhodhan
Mar 24, 2019
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please refund my money

Address: Parbhani Maharashtra, 431401

Sir i booked the train tickets nandigram exp thane to parbhani by ixigo app irctc book date is[protected] reservaton of date[protected]. And debited the rs 920 rs. My account and debited message has received from sbi bank this ammount debited by le travenues technology pvt ltd. But ticket has not booking not came the tickte booked message. Then pliz give mi refund my ammount. Pliz sir...
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manojbhaic
Mar 23, 2019
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amount deducted but booking not done

Address: A-17 krishna park near ardhna park .p.d. pandya collage road ghodasar,, Ahmedabad, Gujarat, 382440

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - manoj pandey And email - pmanoj.[protected]@gmail.com... The amount was deducted but the booking is not done it is still pending... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap and [protected]....
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Shishpal fanan
from Abhaneri, Rajasthan
Mar 22, 2019
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ticket book but not received ticket

Address: Villpost kachhawa, Sikar, Rajasthan

Sir i book the train ticket 15631 bme ghy express 22aprail payment successfully done but i do not received ticket my order id ixitr[protected] or payment id 28rs95bmp3liirm6ds pl send my ticket my email address [protected]@gmail.com
Sir please solve my problem my registered mob no [protected]
Orixigo user id is fanan15079
Ticket is 3411179 sir i book the ticket shishpal fanan...
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Vasundhara Panwar
Mar 21, 2019
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amount deducted but booking is still pending

Address: Solan, Himachal Pradesh

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - Vasundhara Raj And email - vasundhara.[protected]@gmail.com... The amount was deducted but the booking is not done it is still pending... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap...
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Aaditi dinesh
from Chennai, Tamil Nadu
Mar 21, 2019
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money not yet returned

Address: Nil, Chennai, Tamil Nadu, 600092

I will make my tickets for ixigo.. First time i cancelled tickets... Tickets money got deducted from my account but after cancellation of tickets... Money never get returned to my account... I mailed twice to ixigo... There is no reply from ixigo end... And i don't know there customer care no to contact... I only request you to return my money back at my account... Which i booked and cancelled tickets on 11.03.19...
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bipan3112
Mar 20, 2019
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refund related

Address: Amritsar, Punjab, 143149

Sir i have tried to book a seat in train as on 11 mar 2019 from jabalpur to nizamuddin. Booking charges deducted from my account but booking failed. I have requested 4 times since 10 days to refund same money but still not any action has to be taken. I have also requested through email but matter is still pending.

I again request to solve the matter as soon as possible....
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Trishkingkar
Mar 19, 2019
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refund not received yet

When i tried to book a ticket from guwahati to madras in flight with booking id[protected] on 13 march 2019 using my debit card from the bank assam cooperative apex bank limited nahar autiya branch with reference id[protected] the amount of rupees 10578 is deducted from my account but there is no confirmation of the tickets. When i contact customer care service the said the money will be refunded within 3-4 days but till date they...
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Abdul_Mannan
Mar 18, 2019
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balance has been deducted but ticket was booked

Address: Aligarh, Uttar Pradesh

Alert:you've spent rs.348.21 via debit card xx3607 at ixigo2994717 on[protected]:15:07:32. Tha amount has been deducted but ticket wasnt confirm what is the procedure to get back this amount. I m trying to contact ixigo but it doesnt happen please help me out what should i do i will be highly thankful to u. How much time they will take to give back this amount....
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Shainy joseph
Mar 17, 2019
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frequent flights cancellation

Address: 600089

To whomsoever concerned,

I did a booking in on 25th february for my travel on april 18th from chennai to coimbatore as a round trip (Ref no:[protected] via ixigo - jet airways. The main reason for me choosing to book the flight through ixigo was because of a good discount which had reduced charges. But on 16/03/2019 i had received a notification from jet airways that my ticket was cancelled because of some unknown technical...
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kasireddy murari kishan
Mar 17, 2019
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didn't get refund of ixigo money

I booked a flight ticket but money got deducted but ticket was not booked. It's been 10 days and i didn't get the ixigo money refund. Now ticket price is increased by 300 and i had book at a higher price. I have put a like 10 mails and calls to ixigo but no reply.
So i request u to refund the ixigo money of 620 and increase in ticket price of 300 to my bank account as the mistake is on ur side.
Kolkata to hyderabad on 31 mar...
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Ratheesh Babu R
from Bengaluru, Karnataka
Mar 16, 2019
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hotel booking issue - (your booking for treebo le celestium is confirmed!)

I have made a booking on the subjected hotel (Treebo le celestium) on the date of 8 & 9 of this month, and i got the mail confirmation for the same. When i reached on the hotel they told it was confirmed in some other hotel near to the them and i was forced to stay over there on night. The hotel which i compelled (Munnar inn) to stay was very cheep in all manner. No room service, no parking facility, more over the room was not able to cllse...
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Karneetsingh
from Noida, Uttar Pradesh
Mar 16, 2019
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the amount deducted but booking is not done

Address: New Delhi, Delhi, 110018

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - karneet singh.. And email - [protected]@gmail.com... The amount was deducted but the booking is not done... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap...
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Renuloke
Mar 16, 2019
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please refund my money

Address: Chittoor, Andhra Pradesh

I try to book 3tierac 2 tickets in mumbai mail from chennai to renigunta on[protected]. One time password also came but i got message from ixigo opps someting error pls try again later but the network is not available so am clam down but laterly i git message from my amount rs 919.00 was dedcuted in my account what can i do pls reply me when my money i lll refund pls reply me...
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bhawana Narwal
from Delhi, Delhi
Mar 16, 2019
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refund isn't initiated

I had booked 2 train tickets from ixigo, from Delhi(NZM) to Mumbai(BDTS) on 12.03.2019 for rs.2049.80 via internet banking SBI, transaction having reference no.[protected]IGAFPUBNZ4, but the tickets didn't get confirmed . And ixigo didn't even displayed that amount has been deducted. Despite the fact of non confirmation, the said amount was deducted, refund has also not been initiated....
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Adarshkbabu
Mar 11, 2019
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my cancellation money not credited in my account

Address: Hawaii adda, Kaimur, Bihar, 821101

My booking order i'd is ixitr[protected] booked on 02march 2019 at 05:42pm.22407 bsb to anvt g rath. Rs 1539 and my payment id is 20kuyrlj3cjfvr3vmo. Is cancelled but it not my money refund. It will be 11 days to go but my money not refund. Please i humble request to you as soon as possible you credit my money in my account.. I booked my ticket on 02 march then it pending and then it cancelled. Please credit my money....
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gowtham kadiyala
Mar 10, 2019
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cancellation refund

I have booked train ticket in ixigo app for me and my parents (Both are senior citizens) from katpadi to pondicherry. Due personal reasons i cancelled the ticket 4days earlier to train departure date but i got a refund of only rs. 20. But the total amount paid by me is rs.298. Please refund my cancellation accordingly.

Booked date - 07 march 2019
Ticket cancelled - 09 march 2019
Trian departure date - 13 march...
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