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Updated: Jan 2, 2025
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67
payment successful booking pending
51
money deducted from bank but ticket not booked.
23
cancellation of train ticket

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IXIGO is not issuing full refund as mentioned/promised in the flight ticket
I am complaining about the refund against cancellation of my flight ticket
Cashback promised by Ixigo and Ola is not being issued to me

Ixigo reviews & complaints page 99

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A
Abdul_Mannan
Mar 18, 2019
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balance has been deducted but ticket was booked

Address: Aligarh, Uttar Pradesh

Alert:you've spent rs.348.21 via debit card xx3607 at ixigo2994717 on[protected]:15:07:32. Tha amount has been deducted but ticket wasnt confirm what is the procedure to get back this amount. I m trying to contact ixigo but it doesnt happen please help me out what should i do i will be highly thankful to u. How much time they will take to give back this amount....
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Shainy joseph
Mar 17, 2019
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frequent flights cancellation

Address: 600089

To whomsoever concerned,

I did a booking in on 25th february for my travel on april 18th from chennai to coimbatore as a round trip (Ref no:[protected] via ixigo - jet airways. The main reason for me choosing to book the flight through ixigo was because of a good discount which had reduced charges. But on 16/03/2019 i had received a notification from jet airways that my ticket was cancelled because of some unknown technical...
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K
kasireddy murari kishan
Mar 17, 2019
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didn't get refund of ixigo money

I booked a flight ticket but money got deducted but ticket was not booked. It's been 10 days and i didn't get the ixigo money refund. Now ticket price is increased by 300 and i had book at a higher price. I have put a like 10 mails and calls to ixigo but no reply.
So i request u to refund the ixigo money of 620 and increase in ticket price of 300 to my bank account as the mistake is on ur side.
Kolkata to hyderabad on 31 mar...
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R
Ratheesh Babu R
from Bengaluru, Karnataka
Mar 16, 2019
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hotel booking issue - (your booking for treebo le celestium is confirmed!)

I have made a booking on the subjected hotel (Treebo le celestium) on the date of 8 & 9 of this month, and i got the mail confirmation for the same. When i reached on the hotel they told it was confirmed in some other hotel near to the them and i was forced to stay over there on night. The hotel which i compelled (Munnar inn) to stay was very cheep in all manner. No room service, no parking facility, more over the room was not able to cllse...
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K
Karneetsingh
from Noida, Uttar Pradesh
Mar 16, 2019
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the amount deducted but booking is not done

Address: New Delhi, Delhi, 110018

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - karneet singh.. And email - [protected]@gmail.com... The amount was deducted but the booking is not done... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap...
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R
Renuloke
Mar 16, 2019
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please refund my money

Address: Chittoor, Andhra Pradesh

I try to book 3tierac 2 tickets in mumbai mail from chennai to renigunta on[protected]. One time password also came but i got message from ixigo opps someting error pls try again later but the network is not available so am clam down but laterly i git message from my amount rs 919.00 was dedcuted in my account what can i do pls reply me when my money i lll refund pls reply me...
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B
bhawana Narwal
from Delhi, Delhi
Mar 16, 2019
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refund isn't initiated

I had booked 2 train tickets from ixigo, from Delhi(NZM) to Mumbai(BDTS) on 12.03.2019 for rs.2049.80 via internet banking SBI, transaction having reference no.[protected]IGAFPUBNZ4, but the tickets didn't get confirmed . And ixigo didn't even displayed that amount has been deducted. Despite the fact of non confirmation, the said amount was deducted, refund has also not been initiated....
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A
Adarshkbabu
Mar 11, 2019
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my cancellation money not credited in my account

Address: Hawaii adda, Kaimur, Bihar, 821101

My booking order i'd is ixitr[protected] booked on 02march 2019 at 05:42pm.22407 bsb to anvt g rath. Rs 1539 and my payment id is 20kuyrlj3cjfvr3vmo. Is cancelled but it not my money refund. It will be 11 days to go but my money not refund. Please i humble request to you as soon as possible you credit my money in my account.. I booked my ticket on 02 march then it pending and then it cancelled. Please credit my money....
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G
gowtham kadiyala
Mar 10, 2019
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cancellation refund

I have booked train ticket in ixigo app for me and my parents (Both are senior citizens) from katpadi to pondicherry. Due personal reasons i cancelled the ticket 4days earlier to train departure date but i got a refund of only rs. 20. But the total amount paid by me is rs.298. Please refund my cancellation accordingly.

Booked date - 07 march 2019
Ticket cancelled - 09 march 2019
Trian departure date - 13 march...
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P
Prasanta Badu
from Barpeta Road, Assam
Mar 10, 2019
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refund of deducted amount

Address: SMQ 103/5, vayusena nagar, 440007

On 10 mar 19, i booked a train ticket from nagpur to bhubaneswar via ixigo thru sbi internet banking. Amount deducted rs 6614.27 thru payment id - 23tirosg4voaqjx5kq from my account no [protected]. But due to server error ticket not materialised/status pending. Once again i booked another ticket which was materialised. Req resolve the issue and refund my deducted amount at the earliest...
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V
Vïjãÿ Kúmår Sîñgh
from Lucknow, Uttar Pradesh
Mar 10, 2019
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amount deducted but booking not confirmed want refund

My ticket is not confirmed but still the amount of 950 was deducted from my account *6905 on 6 march as i have booked my ticket form ixigo app then for payment option i have chosen google pay which taken to to google pay app but there transaction got failed but still the amount was deducted and on ixigo app it is not showing anything related to booking so i request to refund the amount deducted
Upi transaction id:[protected]
Bank...
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R
Rahul upadhay
Mar 9, 2019
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payment successfully but train booking failed

Address: Hyderabad, Telangana, 500006

I have booked reservation from madurai express that is chandigarh to warangal on 2 march 2019 but payment is successfully cut from my sbi account and trains reservation failed, pls refunds my money as soon as possible and contact me, 6 to 7 working days also end, pls contact me and refunds my amount in my sbi account
My email id is :
[protected]@gmail...
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K
kanchan upadhay
Mar 9, 2019
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cut money from account

Address: Asifnagar, 500006

Dear sir/ mam
I request to solve my problem
Details:
Date of 2 march 2019
My order id for train booking is
Ixitr[protected] &
Ixitr[protected]
Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you...
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K
kanchan upadhay
Mar 8, 2019
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cut amount from my account

Address: Andhra pradesh, 500006

I am not received my booking is failed on2 march 2019 and cut amount is1451 and 5 to 6 working days end yet amount not received, pls refund my money as soon as possible, many times that i connect with your help center but no response, how to cut my amount that is 1451 from my account that ways refund amount in my account
My order id: ixitr[protected]...
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A
agoel105
from Delhi, Delhi
Mar 8, 2019
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status showing pending of train ticket booking

Address: DDA Colony West Gorakh Park, C-60, New Delhi, Delhi, 110032

I have booked 1 ticket from ahmedabad to new delhi train no 12957 for march 6 2019 3a class but amount debited from my account and ticket not booked and the status showing is pending kindly refund my amount.
Abhishek goel
Passenger name. Shri chand goel
My email i'd [protected]@gmail.com
Order id. IXITR[protected]
Payment id. 223N5IVGCZA7T2GYML
Kindly solve as early as possible......
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K
Krishna Ravindran
from Lakshettipet, Telangana
Mar 8, 2019
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money debited but ticket not booked

Hi sir I am Hari Hara Sudhan my ixigo registered number is [protected] in this ID I am yesterday 4 p.m. ticket on 2nd AC Ernakulam Junction to Rajahmundry junction that time my internet was failed that time my amount was debited but the ticket is not booked
That's time i cannot have booking id only upi transaction ID i have attached that image screenshot
My irctc id : hari819084

My ixigo mobile number : [protected]br...
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A
abhishekk450
from Khagaria, Bihar
Mar 8, 2019
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refund initiation request

Address: NAYA BAZAR, UCO BANK BUILDING, LAKHISARAI, Lakhisarai, Bihar, 811311

Dear Sir,
Please refund my amount as refund has not been done yet
PNR Number: [protected]
Train Number/Name: 12370 / HW HWH S F EXP
Transaction ID: [protected]
Booking Date: 26 Dec 2018
Request you to please initiate the payment as of now i have not received the payment yet. also mailed them on 7th March but no reply from them, snapshot is being shared below...
I hope my complaint will...
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H
Hari819084
Mar 8, 2019
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amount was successful debit my account but not booking tickets

Address: 639117

I am tickets booking ixgio app my amount rs 6510.15 debi but not received tickets other network time out issues please kindly my amount refund rs.6510.15
Upl translation id :[protected]
To :le travenus technology private ltd
From:[protected]@oksbi
Google translation id: cicagkcy3o_ena
Mobile num :[protected]
Irtc id:hari819084
Date :07/03/2019
Translation time :16.26...
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P
Prasad Parte
from Mumbai, Maharashtra
Mar 7, 2019
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refund of the amount wrongfully debited without issuing train tickets.

Address: 400092

Dear sir / ma'am.

I tried to book four tickets of cbe jbp express (02197) for my families travel from khed to panvel scheduled on tuesday 26th march 2019 through ixigo trains portal.

However, the tickets were not issued but the due fare of inr 1619.99/- was deducted from my icici bank account.

Upon complaining with irctc i've been advised to contact ixigo and they have issued ticket number 3282738br...
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P
prashunavi
Mar 6, 2019
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ticket not updated

I have booked tickets from vijayawada to tirupathi train no 17245 for june 26 2019 3a class for 2 tickets but amount debited not booked the status showing is pending kindly confirm the tickets r booked r not
M prashanth
[protected]
Passenger name. 1. K v b reddy
2. K padma
My imail i'd prashanthmba.[protected]@gmail.com
Kindly solve as early as possible...
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