Claimed

Ixigo Complaints & Reviews

3.4
Last updated Jun 3, 2024
Complaints 2405
Resolved
1518
Unresolved
887
Quick Links
Statistics
Share
Contacts

File a complaint to Ixigo

Having problems with Ixigo?

File a complaint and get it resolved by Ixigo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ixigo reviews & complaints page 99

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prasanta Badu
from Barpeta Road, Assam
Mar 10, 2019
Resolved
Report
Copy
Resolved

refund of deducted amount

Address: SMQ 103/5, vayusena nagar, 440007

On 10 mar 19, i booked a train ticket from nagpur to bhubaneswar via ixigo thru sbi internet banking. Amount deducted rs 6614.27 thru payment id - 23tirosg4voaqjx5kq from my account no [protected]. But due to server error ticket not materialised/status pending. Once again i booked another ticket which was materialised. Req resolve the issue and refund my deducted amount at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vïjãÿ Kúmår Sîñgh
from Lucknow, Uttar Pradesh
Mar 10, 2019
Resolved
Report
Copy
Resolved

amount deducted but booking not confirmed want refund

My ticket is not confirmed but still the amount of 950 was deducted from my account *6905 on 6 march as i have booked my ticket form ixigo app then for payment option i have chosen google pay which taken to to google pay app but there transaction got failed but still the amount was deducted and on ixigo app it is not showing anything related to booking so i request to refund the amount deducted
Upi transaction id:[protected]
Bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rahul upadhay
Mar 9, 2019
Resolved
Report
Copy
Resolved

payment successfully but train booking failed

Address: Hyderabad, Telangana, 500006

I have booked reservation from madurai express that is chandigarh to warangal on 2 march 2019 but payment is successfully cut from my sbi account and trains reservation failed, pls refunds my money as soon as possible and contact me, 6 to 7 working days also end, pls contact me and refunds my amount in my sbi account
My email id is :
[protected]@gmail...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kanchan upadhay
Mar 9, 2019
Report
Copy

cut money from account

Address: Asifnagar, 500006

Dear sir/ mam
I request to solve my problem
Details:
Date of 2 march 2019
My order id for train booking is
Ixitr[protected] &
Ixitr[protected]
Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kanchan upadhay
Mar 8, 2019
Resolved
Report
Copy
Resolved

cut amount from my account

Address: Andhra pradesh, 500006

I am not received my booking is failed on2 march 2019 and cut amount is1451 and 5 to 6 working days end yet amount not received, pls refund my money as soon as possible, many times that i connect with your help center but no response, how to cut my amount that is 1451 from my account that ways refund amount in my account
My order id: ixitr[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
agoel105
from Delhi, Delhi
Mar 8, 2019
Report
Copy

status showing pending of train ticket booking

Address: DDA Colony West Gorakh Park, C-60, New Delhi, Delhi, 110032

I have booked 1 ticket from ahmedabad to new delhi train no 12957 for march 6 2019 3a class but amount debited from my account and ticket not booked and the status showing is pending kindly refund my amount.
Abhishek goel
Passenger name. Shri chand goel
My email i'd [protected]@gmail.com
Order id. IXITR[protected]
Payment id. 223N5IVGCZA7T2GYML
Kindly solve as early as possible......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Ravindran
from Lakshettipet, Telangana
Mar 8, 2019
Report
Copy

money debited but ticket not booked

Hi sir I am Hari Hara Sudhan my ixigo registered number is [protected] in this ID I am yesterday 4 p.m. ticket on 2nd AC Ernakulam Junction to Rajahmundry junction that time my internet was failed that time my amount was debited but the ticket is not booked
That's time i cannot have booking id only upi transaction ID i have attached that image screenshot
My irctc id : hari819084

My ixigo mobile number : [protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishekk450
from Khagaria, Bihar
Mar 8, 2019
Report
Copy

refund initiation request

Address: NAYA BAZAR, UCO BANK BUILDING, LAKHISARAI, Lakhisarai, Bihar, 811311

Dear Sir,
Please refund my amount as refund has not been done yet
PNR Number: [protected]
Train Number/Name: 12370 / HW HWH S F EXP
Transaction ID: [protected]
Booking Date: 26 Dec 2018
Request you to please initiate the payment as of now i have not received the payment yet. also mailed them on 7th March but no reply from them, snapshot is being shared below...
I hope my complaint will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hari819084
Mar 8, 2019
Resolved
Report
Copy
Resolved

amount was successful debit my account but not booking tickets

Address: 639117

I am tickets booking ixgio app my amount rs 6510.15 debi but not received tickets other network time out issues please kindly my amount refund rs.6510.15
Upl translation id :[protected]
To :le travenus technology private ltd
From:[protected]@oksbi
Google translation id: cicagkcy3o_ena
Mobile num :[protected]
Irtc id:hari819084
Date :07/03/2019
Translation time :16.26...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasad Parte
from Mumbai, Maharashtra
Mar 7, 2019
Resolved
Report
Copy
Resolved

refund of the amount wrongfully debited without issuing train tickets.

Address: 400092

Dear sir / ma'am.

I tried to book four tickets of cbe jbp express (02197) for my families travel from khed to panvel scheduled on tuesday 26th march 2019 through ixigo trains portal.

However, the tickets were not issued but the due fare of inr 1619.99/- was deducted from my icici bank account.

Upon complaining with irctc i've been advised to contact ixigo and they have issued ticket number 3282738br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prashunavi
Mar 6, 2019
Resolved
Report
Copy
Resolved

ticket not updated

I have booked tickets from vijayawada to tirupathi train no 17245 for june 26 2019 3a class for 2 tickets but amount debited not booked the status showing is pending kindly confirm the tickets r booked r not
M prashanth
[protected]
Passenger name. 1. K v b reddy
2. K padma
My imail i'd prashanthmba.[protected]@gmail.com
Kindly solve as early as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Craftacious Inc.
from Mumbai, Maharashtra
Mar 6, 2019
Resolved
Report
Copy
Resolved

refund my amount urgently

Address: FL-402, PL-49, Sector -05, Ulwe , Navi Mumbai, Mumbai City, Maharashtra, 410206

I am booking a train ticket on 2 march 2019 panvel to ratnagiri of ixigo app. My order id. [ ixitr[protected] ] and my payment id. Is [ 1zit849buic3ks1fa9 ]. My amouny is 347.21/- refund of my bank a/c but i can't receive this amount from your side.
Please give me this amount urgently in my bank a/c. Please refund amount urgently as soon as possible. Your side not receive this amount you ask 5days to receive this amount but i can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anushak10
from Hyderabad, Telangana
Mar 3, 2019
Resolved
Report
Copy
Resolved

money debited not received ticket

Hi,

I booked tickets from secunderabad to tirupati on 2 march, 2019 through
Your app. I booked twice and money got debited from bank but ticket is not
Booked. Please refund my money as i worked hard for it asap. Kindly note the issue and resolve it soon.. Thanks..

Please take it as priority and refund my money as i really worked hard to earn it....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
P
Piyush Santhalia
from Indore, Madhya Pradesh
Mar 2, 2019
Resolved
Report
Copy
Resolved

wrong date ticket booked because of ixigo technical fault

Address: 486001
Website: Ixigo train

I had booked a train ticket with 2 berths through ixigo with PNR no. [protected] having a wrong date because of ixigo's fault. The ticket shows 08/03/2019 as the boarding date from Jabalpur station, instead the train will be arriving Jabalpur on 09/03/2019. Because of this, I won't be able to reach my destination on 09/03/2019 which I have to anyhow. So, I want ixigo to arrange other ticket for me from other train on 08/03/19 from Jabalpur...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Ganesh Danier
from Ingraj Bazar, West Bengal
Mar 2, 2019
Resolved
Report
Copy
Resolved

train not booked... refund request

Today 02.03.19 i was booking my ticket from adra to howrah prr howrah exp
Money was deducted ₹133 but train was not booked...
I request please refund my money.
This was provided : ixitr[protected]
While booking i used this email id: [protected]@gmail.com
By the name of r jai ganesh rao
Please refund it as soon as possible.. Amount it low but it really matters me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit666Kumar
from Kanpur, Uttar Pradesh
Feb 28, 2019
Resolved
Report
Copy
Resolved

money debited but bus ticket not booked

Please help me, i have booked a bus ticket through ixigo app, and paid amount by phonepe app with my bank, my money deducted and paid to ixigo company's bank vide Transaction ID AXISSDKV344a91c06205b4e989a3cf73fa6 Dated 22/02/2019 at 08:05 PM but Bus ticket not booked. I have complaint by telephonic also, so please refunded my money as earlier as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khushi143
from Surat, Gujarat
Feb 27, 2019
Resolved
Report
Copy
Resolved

ticket not confirmed so I didn't traveled

Address: Vadodara, Gujarat, 390020

Please help me to my money refunded my money deducted but ticket not booked so money refunded please help me i would like please return my money quickly please help me with my query and reply this my question and satisfied your service i am happy your service but sometimes your service is very slowly so that i am happy but my money is quickly send my account good by and happy...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
budwa
from Chennai, Tamil Nadu
Feb 27, 2019
Resolved
Report
Copy
Resolved

payment successful but not booked tickets

Please help me to my money refunded my money deducted but ticket not booked so money refunded please help me i would like please return my money quickly please help me with my query and reply this my question and satisfied your service i am happy your service but sometimes your service is very slowly so that i am happy but my money is quickly send my account good by and happy...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mur Vonga Hiya Assamese Channel
from Imphal, Manipur
Feb 25, 2019
Resolved
Report
Copy
Resolved

I haven't received my refund money

Address: D. K. Road, Dhubri, D. K. Road, Dhubri, Kokrajhar, Assam, 783332

I have paid an wrong amount where i need to rs.821 but i have wrongly paid rs.766 for train ticket from delhi to new bongaigaon. My amount has deducted from my account and get a confirmation message. But train ticket hasn't book for wrong amount. Now i am trying to get back my refunded money with money deduction confirmation message. Ixigo agent also said me that they have not get any amount from my i'd....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Snkkar
from Bengaluru, Karnataka
Feb 20, 2019
Resolved
Report
Copy
Resolved

amount deducted but booking failed

When i was trying to boom the train ticket from bangalore to coimbatore., through my net banking i made the payment. And it was redirected to the ixigo page. I was almost waited for more than 10 minutes but my ticket was not booked. I checked with my bank, amount was debited. Then i checked with my irctc account there is no last transaction on this day.
I am just requesting ixigo to solve this problem within a day. Otherwise i will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy