[Resolved]  Ixigo — ticket not confirmed so I didn't traveled

Address: Vadodara, Gujarat, 390020

Please help me to my money refunded my money deducted but ticket not booked so money refunded please help me i would like please return my money quickly please help me with my query and reply this my question and satisfied your service i am happy your service but sometimes your service is very slowly so that i am happy but my money is quickly send my account good by and happy
Was this information helpful?
No (0)
Yes (0)
Mar 31, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2019
Ixigo Customer Care's response
Hi,

Thanks for writing in. We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You can share the same at [protected]@ixigo.com.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in the "Transactions" section of the ixigo app.

Looking forward to your reply.

Regards,
Team ixigo.
 
4 Comments

Comments

My train ticket booking ammount is pending, my ticket is not booking how to get my ammount? Trip; Madurai to chennai 25/04/2019, ammount:960rs, payment id;1X2ZJGG33J9G4kMS08
I booked a train ticket from Bangalore to Vijayawada on 28 February 2019.my money rs.995 was deducted from my bank account and I didn't received any ticket. Hoping that ixigo will look into this.

I booked train tickets from ixigo amount of 3294.86 Rs. After the amount debited the booking was failed... Bt I didn't get the refund yet. "IXITR[protected]". Even the customer care also "" its already been 7 days. I need instant refund... Please do as per need

I have booked my train ticket Bhopal to Jabalpur on 28 feb. And my amount also deduct in my account but ticket not booked and also call customer care but all time they get switch off what can i do please help me as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2405
    Pending
    356
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information