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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
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Updated: Apr 18, 2025
Complaints 1632
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191
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1441
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Jeeves Consumer Services reviews & complaints page 71

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D
dbnith
from Purnia, Bihar
Sep 10, 2019
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delay in execution of claim with id ad21565863419

Dear sir,
I raised my claim with id ad[protected] for my mobile 'oppo reno 10x zoom' on 15th august 2019. Payment was done on 16th august 2019.

After my extensive follow up, device was picked up on 24th august i. E., after 8 days. As per the tracking id, device got delivered in service centre of jeeves on 29th august 2019.

After passage of more than 18 days (12 working days) i couldn't even get the...
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G
gaurav563
from Delhi, Delhi
Sep 9, 2019
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mobile insurance policy_#jppoffk666124

Address: Plot 40 A, Phase 8B industrial area, Mohali, 160059

I Have Jeeves mobile protect insurance from Flipkart, I have purchased the mobile from Flipkart and also bought Jeeves insurance with it. My phone screen got broken accidentally. I have complained about this and register the claim on June 10. My claim is approved by Jeeves team and the customer care executive inform me that my phone will be picked in three days. But my phone is still not picked. However, I have already registered many complaints...
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Pushpendra Khatri
from Indore, Madhya Pradesh
Sep 8, 2019
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mobile repair not done as 10 day policy

Address: Bandhan bank ltd, link road, rao trade centre bilaspur Chhattisgarh, Yamuna Nagar, Haryana, 495001
Website: www.jeeves.co.in

Dear sir
Jeeves company policy 10 calendar day repaire or replace and after 10 day 80 % value of purchase mobile.
But till time jeeves company not provide my mobile or not give 80 % value of mobile.
Many time i m try but they don't reply
Detail of my mobile xiaomi mi a1.
Company picked 24 aug 2019 till time not repaired. I have this issue to escalate to higher authority but higher authority also not solve...
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D
deepjpatel
from Ahmedabad, Gujarat
Sep 8, 2019
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mobile protection plan

Address: C/204 ICON SATYAMEV CHAVNI ,, Behind Balaji Agora Mall,, Near Tapovan Circle , sughad, Gandhinagar , Gujrat ,, PIN Code -382424, 382424

Deep j patel
[protected]@gmail.com

Device number: [protected]
Policy number : jppoffk744274
Plan id jppoffk744274
Claim id ad[protected]

I purched samsung s8 as well as 1 year mobile protection package on flipkart but now mob display is demage and some charging problem on my device. I already paid claim charges on jeeves protection and complete all the documentation. But...
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Rinku aggarwal
from Noida, Uttar Pradesh
Sep 5, 2019
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my mobile handset not returned

Address: 860e ashok vihar part 1 gurgaon, Gurgaon, Haryana, 122001

Sir my name is rinku aggarwal i buy a smartphone asus zenfone it is not working properly so i call service center. They pick my handset from 18.8.19and tell returned it with in 10working days. Then after i context through toll free no about the st. Atus my hand set but they set a
Fter26august they have no information update about my hand set and nobody returned it since yesterday. Please sir help me to return back my handset thank...
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S
sharmadinesh
from Delhi, Delhi
Sep 4, 2019
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cancelled refund amount

Address: New Delhi, Delhi, 110045

I have requested for cancellation of extended warranty on 14th august 2019. I have received a reply through an email to share the bank details for processing the payment, which i have shared on the same day to them.

On 20th august i have received another email where they have mentioned you will get your refund amount in next 02 business days.
After completion of 02 days, i have taken regular follow-ups, where they are...
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S
sharmadinesh
from Delhi, Delhi
Sep 4, 2019
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refund of extended warranty cancellation

Address: New Delhi, Delhi, 110045

I have requested for cancellation of extended warranty on 14th august 2019. I have received a reply through an email to share the bank details for processing the payment, which i have shared on the same day to them.

On 20th august i have received another email where they have mentioned you will get your refund amount in next 02 business days.

After completion of 02 days, i have taken regular follow-ups, where...
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P
Prince Verma1487
from Karnal, Haryana
Sep 3, 2019
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not solution provider heels company

Address: delhi, Panipat, Haryana, 132103

Hii jeeves
My plan id is :- JPPOFFK1149726
I received phone :- 9 mug 2019 then i mail my phone back panel some scratches. Today 25 days complete but your company not solved my problem i send mail i call customer care number but not solved my problem
Reply me fast as soon as possible
hii jeeves i receive phone 9 aug i send lots of many email after 9 aug please call me .
My policy number is:- JPPOFFK1149726br...
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A
Aadesh Saraswat
from Ahmedabad, Gujarat
Sep 3, 2019
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not getting refund of 80%

Address: Kheda, Gujarat, 387001
Website: Jeeves.co.in

I filled a complaint about my mobile which had liquid damage on 10 August 2019. Then on 25 August I got call from Jeeves they told me cannot repair my mobile as no parts are available so they told me they will give 80% refund of my mobile amount within 5 days.
But it has been 10 days and no refund us given to me and whenever I call customer care they give me different excuses every time.
I demand my refund as soon as possible...
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Prashant Kapadia
from Mumbai, Maharashtra
Sep 3, 2019
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unethical service - lies - wrong promises

Address: Sai Miracle, Kharghar, Sector 35 e, Flat no.1902 Wing B, Mumbai City, Maharashtra, 410210

Hello there as per my policy claim id: iw[protected]] under plan id jppoffk1278013
My device display was accidentally damaged
Then i registered a complaint for claim the insurance at 13 aug 2019
Jeeves team said u need to send all relevant documents which i send them
They take 6 days for verification.

My device was picked-up on 19th aug 2019

I called them regularly after 5 days interval...
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A
abuzarshabab
from Delhi, Delhi
Sep 2, 2019
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bad service for flipkart cmp

Address: Darbhanga, Bihar

Hello there as per my policy claim id[ad[protected]] under plan id jppoffk1045731
My device display was accidently damaged
Then i was egister a complaint for claim the insurarance at 13 aug 2019
Jeeves team said u need to send document i was sended
They take 6 days for verification and payment giving me a layment link.

But after that team jeeves said your device will be picked-up within 3 to 5...
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S
Shyamlal083143
from Kottayam, Kerala
Sep 2, 2019
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my product invoice bill

Dear sir,
My phone has damged by headset problem.. I get warrenty through the invoice bill.. So please send my product invoice bill in my gmail.
Oder id : od[protected]
Mail id : [protected]@gmail.com
Service centre ask for the invoice bill for this product. Beacuse i have no hard copy bill for this product. So please send the invoice bill for my product. No any other option for me to repair my phone...
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V
Vishe5
from Mumbai, Maharashtra
Aug 31, 2019
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asus zenfone 6 water damage phone not picked up

As per the company's terms and conditions the phone has to be picked up within 2 days after you follow up the steps and pay them 1500 service charge. Though i paid it and then after also my phone wasn't picked up by the service partner. They were always and always telling me on call to wait for 2 days your phone will be picked but still nobody came for the pickup and it's been 14 days i've been through such torture.
I need a genuine...
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A
Aadesh Saraswat
from Ahmedabad, Gujarat
Aug 30, 2019
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not getting refund of 80%

Address: Kheda, Gujarat, 387001

I sent my asus zenfone maxpro m2 in repair as it was liquid damaged so i waited for 10 days and then i got a call from jeeves mobile care they said that they will refund me 80% of my mobile price as they could not repair the phone as no parts are available the person told me to submit my bank details and i did it within an hour and after that he told me amount will be refunded in my account within 5 days. So 5 days are over and no amount...
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S
sunnyleite
from Gurgaon, Haryana
Aug 29, 2019
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vu tv warranty repairs

Address: C201 Green Acre bldg., Evershine Nagar, Malad West, Nr. Movie time theatre,, Mumbai City, Maharashtra, 400064

Jeeves is disrespectful on delivering service to its customers, hence bad time management.
Complaint was registered on 5th aug. I was advised 1 weeks time for them to get the replacement of faulty power board. They informed me they recieved the replacement part on 20th aug. They keep promising to assign and send a technician everyday. They manage to send someone over today 29th aug. To replace the faulty part. But guess what? The replacement...
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A
Anilkumar Palse
from Malappuram, Kerala
Aug 25, 2019
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asus zenfone lite l1 screen broken

Address: Bidar, Karnataka, 585401

(Asus zenfone lite l1) dear sir i call many times them but i got response only this number is unavailable and i paid 500rs for display broken charge also still i didn't get any solution for this problem and i called flipkart customer care also but they are telling me you wait for 24hr our customer service provider will get back you now what i do please give me this problem solution please...
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D
dr.pratik
from Mumbai, Maharashtra
Aug 25, 2019
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regarding worst service and harassment of common person

Address: Room No 1061st Floor B Wing Arya Apartment, Near by sant marry school datuli road phase 1, Mumbra devi colony diva (e) thane 400612, Mumbai City, Maharashtra, 400086

My complaint about your services it is the worst services i ever seen, this people dont hav mobile parts which they hav to repair yes thats right instead they ask to take 80% of money of brand new phone not even used for month such worst services you guyys give i advice more people not to buy any protection service from jeeves mobile protection
They dont even reply for one month just a harresment...
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S
Saurabh Kate
from Mumbai, Maharashtra
Aug 24, 2019
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asus zenfone max pro m1 not received even after 2 months..

Address: 14/21 Worli police camp sir pochkhanwala road Worli Mumbai, Mumbai City, Maharashtra, 400030

Hello there as per my policy claim id ad[protected] under plan id jppoffk1114142, device was received at 20 - jun - 2019 12:00 pm. But even after 60 days of max period to repair my device.. I haven't recieve my device.. I had called manyexecutives but they always gaved me fake updates.. This felt me like cheated toward the protection policy... Please look into this matter as soon possible.. It was better to get my cell repaired in a local...
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G
gopaltalavia
from Ahmedabad, Gujarat
Aug 24, 2019
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I'm complaining about not getting proper response from insurance company

Respected sir,

I have purchased a phone from flipkart vivo z1 pro imei:-[protected]
And also have the policy no:- jppoffk2179159
There is 20 days and still i didn't get any services from you even your employee refused to give insurance policy copy.
That means now i have to present the issue at consumer court.
Looking forward to your reply.
Complain id:- cmp[protected] on 5/08/2019br...
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S
sreenithy
from Coimbatore, Tamil Nadu
Aug 24, 2019
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failure of installation of led tv

I ordered vu led tv (55-oa/55-oa v1) (Case id: finv-3mor3b-1vhep9-97mfjo-c5jnwqb) in flipkart and jeeves services privated ltd is the service alloted for us for the installation process and i received it on aungust 21. For past 3 days they ara saying the installation will be done within 48 hours. When i contacted the head off they said they would arrange for it. They just kept on postponding the installation process to august 26. Kindly check...
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