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Jiomart Complaints & Reviews

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Last updated Jun 17, 2024
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Jiomart reviews & complaints page 26

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L
lakeeraj
from Rajkot, Gujarat
May 14, 2022
May 20, 2022
This thread was updated on May 20, 2022
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Regarding Product Return and Refund

Address:C1 - 103 , COSMOS PLUS, NEAR NEW RING ROAD AHEAD SPEED WELL PARTY PLOAT RAJKOT
Website:www.jiomart.com

I purchased a fire TV stick device worth of Rs. 2499 from jio mart from my registered mobile no ([protected]) Order No:[protected]A Invoice No:[protected].
Product Delivered on[protected] at 8:39 P.M.
I request for return on[protected] which is before return policy of ( 7 days).But yet my device not pickup-ed and refund not initiated.
i have raise one complain on customer care complain no:[protected].
i...
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Nilofer Shekhani
from Bardoli, Gujarat
May 14, 2022
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New dates are given everyday but no one is sending washing machine nor refund

Address:Bharuch

17990 rs washing machine is still not delivered delaying since 11 may
Everyday a new date arrives but no body is sending the product or refunding my money...
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N
Nilofer Shekhani
from Bardoli, Gujarat
May 13, 2022
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No body is refunding my money or sending my washing machine

Address:Bharuch Gujarat

Jiomart cheated me 17990 prepaid order for hisense washing machine arrival on 11 th may
From 12 may they are just playing a game of 48 hrs resolution n scamming me
But no one is helping out
And when I said I want my refund they hang up the call
Now relaince is cheating people
This is how billions of money are made by scamming middle class families
N not refunding their money n not giving the productbr...
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N
Nilofer Shekhani
from Bardoli, Gujarat
May 13, 2022
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Product is not delivered and no one is helping out

Address:Muslim Society Mumtaz park bharuch

I ordered hisense washing machine on 8 th may it was about to arrive on 11 th may
No one from customer service center is resolving my problem
Product is not delivered yet and they are not giving me refund also
I am calling them from so many days everyday they give a new date to deliver the product
But they are not sending my product n no one is solving my problem they are not even giving me refund money
M...
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Nilofer Shekhani
from Bardoli, Gujarat
May 13, 2022
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Product is not delivered and no one is helping out for giving refund

Address:Muslim Society Mumtaz park bharuch

I ordered hisense washing machine on 8 of may everyday they delay the delivery when I said to cancel the order and give me my refund money they say they will send product in 48 hrs now it has been a limit of patience no one is helping out for returning money nor sending the washing machine...
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A
Alok Sngh
May 10, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Products not delivered after 10 days of order.

Hello SIR,

Here I would like to inform you that I ordered a few items on 30th April 2022 but after 10 days I did not get an order till now. Lots of time i talk and complain to customer care and raise complaints in jio mart portal also. Lots of customer guys said " hum thode aayege aap ke ghar delivery karne " I know they will not come to my home for delivery. The last few days it's showing my order shipped but still not delivered....
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I had ordered mango which was delivered on 1st May 2022, order no[protected]A, i had logged in by No [protected].
Jiomart refunded the amount to no [protected], whcih i was holding 1.5 years back and had surreneded 1.5 years back.
Further Jiomart customer service is constantly repeating that since i have raised the complaint from [protected] hence they have refunded to the said no.
I dont have the no in my possession,...
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Piyush Rahi
from Gurgaon, Haryana
May 9, 2022
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Fraud regarding money

In 2021 Jiomart introduced a feature called cashback where they give some percentage of our order value back in the form of cashback, Things started becoming fishy when they were showing me products to order and after i ordered it then they removed it from my order while processing it and returned that refund amount in form of cashback instead of returning it into jiowallet which is also integrated inside Jiomart since its launch, i thought...
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R
RKreddy046
from Hyderabad, Andhra Pradesh
May 9, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Order not getting delivered - 6515676780

Website:www.jiomart.com

I have ordered AC from Jiomart on 30thApril2022 and paid fully through GPAY of 28990 rs.. AC unit was supposed to be delivered on 02May2022. From 02May2022 everyday the delivery date is getting changed to next day. I have raised complaint, complaint number [protected] on 04May2022, they told within 48hrs they will rectify and till now more than thrice 48hours over and no resolution till now.. Now having second thoughts that am i scammed in...
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All chocolate are melt and provide near expire 14 in days company gave 8 month of expiry but me got left 14 days of expiry how can I use in 14 days...
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W
Woods Are Lovely
May 8, 2022
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Order delivery/customer care support

Order placed 01 may 22, yet to materialize.Daily a fresh date is given .
Repeated complaints, no addressal .
Customer support care ... Mr Pushkarna... Held the call on hold and disconnected after 30 minutes by the clock, on the pretext of heavily over worked . Customer care is non available to customers.
Surely, some one in the management would like to improve this mess ....
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A
Aayam Saxena
May 7, 2022
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Charging 14/- for carry bags

Today, i purchased goods from JioMart worth ₹1125. I was charged 28/- for the cotton carry bags (even though i used only one!). Charging for carry bags is unethical and illegal as per the decision of Consumer courts against Bata. I hope that you would take this seriously, refund money back and make the necessary changes before a PIL is filed.....
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A
ANDE VIJAYKUMAR
May 7, 2022
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Amount deducted twice

Address:72-32-17, sai durga nagar 4th st

Im ordering grocery in 24thApril but the amount was deducted twice. I called customer care so many times but they didnt respond the issue. It shows amount was pending only ....
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B
bablu10111994
May 6, 2022
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ONLINE SHOPPING (GROCERY ITEM) https://www.jiomart.com/

Address:12, 7, Mathura Rd, near sarai khawaza, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003
Website:www.jiomart.com

Dear sir please chek my query i am online purchasing from jiomart grocery item date 03/05/2022 order id[protected]W amount 1239.00, jio mart tell me delivery time showing 4-5/05/2022
but next again tell me 06/05/2022 i am waiting but chek order stuts i see again tell me next date 07/05/2022 delevery time give me, i am contract jio mart customer care & email 10-15 times but jiomart not respose me i am sending screeshot you chek...
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S
Sanjana9876
May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order declined but refund not initiated

My order got declined but refund of Rs.129.57 not initiated yet...
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29112003
May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order declined but payment deducted and refund not initiated

Today I ordered a product of Rs.139.57 and there was further discount of Rs.10 and the net payment due was Rs.129.57 which was paid through Paytm and ordered got declined and refund not initiated...
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S
shiv2411
from Powai, Maharashtra
May 6, 2022
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Got only partial Refund in my wallet and that too is deducted now

I am a regular customer of Jio mart. Last month i have ordered my monthly groceries from jiomart and some of the items were missing from my orders. I raised complaint againt this and they gave me partial refund for this. I got only 97 rs refund for two items and three items refund was still missing. I raised tickets multiple time and they rrverted back with the rply that i will get my refund within 10 days. Now they have closed all the tickets...
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2
29112003
May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not confirmed but payment deducted

Order declined but payment deducted...
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M
Marilynn
from Bengaluru, Karnataka
May 5, 2022
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Refund not received since 3 months from JIOMART

This is regarding Order number :[protected]A, placed with JIOMART through the JIOMART app on 10th March 2022, which was cancelled by JIOMART on 23rd March 2022, but inspite of many calls and complaints the refund is not received till date for the cancelled products....
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D
Digvijay Tomar
from Delhi, Delhi
May 4, 2022
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Refund of Rs. 1783 not issued

Order Number[protected]W was placed on 18-Jan-22, out of which the Shipment Number[protected]W-02 but was not delivered. As the order was not getting shipped, so I had raised several complaints regarding the delivery of the order.

One month later (in Feb 22), this order got cancelled and the reason was mentioned as "Returned" whereas the order was never shipped at all. The order was valued at Rs. 1783 but jiomart...
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