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Jiomart Complaints & Reviews

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Last updated Jun 17, 2024
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Jiomart reviews & complaints page 25

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V
from Nagpur, Maharashtra
Jun 1, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
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Defective/damaged item delivered by company, after 1 month of complaint refund not initiated by company.

Address:Mumbai
Website:www.jiomart.com

Item delivered by company to me is defective/damaged on 25/04/2022.so that I returned that item to company on 27/04/2022. I have also raised my complaint to customer service executive on 02/05/2022.But till date they can't given me refund....
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naveen255225
from Bengaluru, Karnataka
Jun 1, 2022
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Refund Issue (Order ID - 16492409850198378A)

Address:Bangalore
Website:www.jiomart.com

Issue: Refund Issue.
Order Details:

Order ID# :[protected]A
ShipmentID# :[protected]A-02

I have attached the screenshot of the order details also. As you can see, the product is already returned. The pick up has been successfully completed on Apr 09 2022. I have received the confirmation sms regarding the pickup completion. I have attached snapshot for your reference. But, i haven't...
+2 photos
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S
shravan2020
May 31, 2022
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Return pickup not happening

Return pickup not happening since last month...
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A
Amitsomi
from Dehradun, Uttarakhand
May 30, 2022
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Jiomart not returning my refund

Address:All over India branches

I ordered on 26/04/22 two items valued Rs1844/-which jiomart was unable to supply. The amount I paid in advance but now they are not returning my money. Every day I phone or contact them they say they are working hard to return my money but over one month has gone no result....
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A
Amitsomi
from Dehradun, Uttarakhand
May 30, 2022
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Money not returning

I ordered on 26/04/22 items of Rs1844/- which jiomart was unable to supply, I paid the amount in advance and after mailing and contacting Jiomart many times they are not returning my money....
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M
mi India
May 29, 2022
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Rotten Product And Less Quantity

I purchase sponge gourd(TURAI) and mango(AAM) . I recive rotten veggie and less mango i recive only 880grms of mango and dry+rotten sponge gourd...
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T
tinojose
May 28, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
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Order not delivered and refund not given for 5 months

I was ordered items against order dated 06/01/2022 and same was not delivered & status shown as returned on 07/04/2022. Later I request for refund and customer care representative taken complaint & I followed up regularly, sent mail to [protected]@jiomart.com for the first 4 months. As I didn't get any resolution for this I called their customer care several times regarding the issue and they are always saying they forwarded the issue to the concerned...
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L
Lalith_Kishore
from Salem, Tamil Nadu
May 28, 2022
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EDD - 26th May and now changed to 29th May

I have ordered few dresses on 24th May and they have mentioned EDD - 26th May and the product is not under process yet. I have attached the screenshot for that. I request you to please help me in this case by delivering those articles. Order number and everything was mentioned in the following screenshot. I want the order within tomorrow. I have ordered it for the function and its on Monday. What will I do if I don't get it on time...
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On 5th may when I made payment for placing an order the payment(Rs 376) went through but order was not updated in the system and I did not receive any order confirmation message, The same thing happened again when I tried placing order again payment(Rs 376) went through but order was not updated in system and no order confirmation message was sent. the third time I made payment(RS 376) the order was placed properly and order was updated in...
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V
Vijay-
May 27, 2022
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Product returned and no refund initiated

Address:RS Sanchike, 3008, Kommagatta Road. Kengeri Satelite Town

I ordered a Prestige PIC 16.0 Induction Cooktop via JioMart with Order Number[protected]W and Shipment Number[protected]W-01 which was delivered by Reliance Digital on 2nd Feb and the same and the same day i raised a return / refund as the product was not working and the product was picked up by Reliance Digital for return on 05th Feb. I was informed that refund will be provided by JioMart as i placed an order through them....
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V
vamsikrishna prasad
May 26, 2022
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Refund issue 16502612020087291A

I have returned products on 19th april 2022 and till now i did not get any refund. i have written many complaints and they just spam mails asking me to wait for 48 hours.

It has been 37 days and still no response from them.

order number[protected]A...
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These are conversation thought mail id [protected]@jiomart.com,
Still no response got defective material ... No came pick up and still didn't get any refund worsted service

Check this

Am giving complaint regarding jio digital who told going pickup defective items ...

Call from this no jio office no [protected]

No one came to pick up or any response...
Near 20 days happened...
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2
29112003
May 24, 2022
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Order cancelled refund not received

The Day before yesterday I placed an order and that was cancelled by jiomart due to short delivery and the payment was made in two parts first through pay with rewards Rs.11 and rest through Paytm
Paytm amount was refunded but pay with rewards Rs.11 was not refunded...
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M
MANJUNATHA SINDOGI
from Bengaluru, Karnataka
May 20, 2022
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Order not received and refund not happening from 2 months

I was ordered items against order ID[protected]A dated 01/04/2022 and same was not delivered & status shown as returned on 07/04/2022. Later I request for refund and customer care representative taken complaint no [protected] & [protected], followed up regularly, sent mail to [protected]@jiomart.com but till today I have not received the refund. Please help us to take resolution for the issue legally.
Attached screenshot of order for...
+1 photos
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M
Mukesh@9647
from Bangaon, West Bengal
May 20, 2022
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A prepaid Order Delay More than 15days.

Address:West Bengal.North 24 Parganas,Barasat,Bangaon,Bagdah,Naldugari,743297

Sir/Mam
I ordered a Ac on 5May-2022.From Jio Mart Digital Application .when I ordered this product then show me on 15 May delivery date, But today 20May I didn't Get My Product .Its a Harassment for Prepaid order 15 days over it not will be delivered.
Also Everyday show a new date for delivery.
So Please Deliver this order Otherwise Refund my money Back.
I tried to call customer Call portal They ignoring me.it...
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L
lakeeraj
from Rajkot, Gujarat
May 20, 2022
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Return product

I purchased a fire TV stick device worth of Rs. 2499 from jio mart from my registered mobile no ([protected]) Order No:[protected]A Invoice No:[protected].
Product Delivered on[protected] at 8:39 P.M.
Product is return because it is not compatible with tv. system respond of it quit slow than other tv stick I used before this and also system also different from previous one so my parents are not comfortable with this...
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V
Vijay Hingane
from Mumbai, Maharashtra
May 20, 2022
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Fault electric kettle refund

Hi Sir/Madam,

I have registered a complaint with Jio Mart for one of the electric kettle purchased being faulty. This was reported within 2 days of purchase over the on their Customer service number. Several calls made to them, everyone promised the kettle will br picked up and thereafter will ket a refund, but it didn't happen.

Finally I thought an email complaint would resolve things quickly, so I draft an...
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N
Nilofer Shekhani
from Bardoli, Gujarat
May 17, 2022
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Product is not delivered no refund

Address:Bharuch Gujarat
Website:www.jiimart.com

Jiomart did cheating with me I ordered a washing machine 17990 rs no product sent no refund placed no one is helping from customer service center...
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R
rfotedar
May 14, 2022
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Partial refund of non delivered Items

I had put an prepaid order (Order number[protected]W, date 7 May 2022) on Jiomart website. The order got partially delivered and I was told that I will get refund for not delivered items.

Expected refund was for 2 bags of India Gate Feast Rozzana Basmati Rice 5 kg Quantity (415*2 = Rs830). However I only got refund only for 1 bag (Rs 415). 1 bag refund (Rs 415) is still pending. Even after numerous follow-ups with...
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N
Nilofer Shekhani
from Bardoli, Gujarat
May 14, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Fraud

Address:392001 bharuch

Jiomart cheated me 17990 prepaid order for hisense washing machine arrival on 11 th may
From 12 may they are just playing a game of 48 hrs resolution n scamming me
But no one is helping out
And when I said I want my refund they hang up the call
Now relaince is cheating people
This is how billions of money are made by scamming middle class families
N not refunding their money n not giving the productbr...
+2 photos
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