Kotak Securities Complaints &amp; Reviews

Address: Mumbai City, Maharashtra

Dear Team Kotak Securities,
Your service team is sleeping and breaching the time limit of 48 hours (only on paper) It is been 3 days since I raised the issue but I have not seen any action from your end. I can understand why Kotak Securities is making money with ease since you have 'cheap' and non-certified agents to deal with customers! You better pay my money back which I lost due to your agent's mistake. I gave call...

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Address: Bangalore, Karnataka

TOoday I gave instruction to one of Kotak securities staff to make a sell 1000 Tata Elxsi share ONLY if it reaches 615 (lower limit) and 650 (higher limit) from my existing holdings. Even I made sure that she understands but she sold off immediately at the market rate of 628 prevailing at that time and made a net trade loss for the day of Rs. 8100.Immediately I called up and she said she will forward this to her manager to deal and when I...

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Address: Gautam Buddh Nagar, Uttar Pradesh

With ref. To subject line. The undersigned is customer of yours and doing online trading.
The support from your customer support department in general and perticular is very disturibing. The details are;;
There has been repeated visits to home branch at sector 51 noida and meeting ms. Himanshu for change of support executive sitting and cordinating from ambadeep building with name mr. Ankit. Only thing the response was i have...

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I have a serious complaint against the top management of Kotak Securities which is shielding its branch manager, who caused me a total loss of Rs 16 lakhs in a span of four months during 2013.

I am Ramesh Ramanan, current demat online trading account holder with Kotak Securities Ltd., for past 9 years, investing only in the stocks in cash segment on NSE and BSE. I resigned my job in Mumbai |& settled down in Chennai to...

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Address: Mumbai City, Maharashtra

I have sold 15 tata steel shares on 31.12.13 in NSE vide kotak securities account. Kotak charge 30 paisa brokerage with min brokerage of Rs 21/ trade. As calculated brokerage worked out less than Rs 21, I sold 2 additional Tata Steel shares in same session on NSE. They charged minimum brokerage of Rs 21 each for both transactions i.e. Rs 42 Universally, for brokerage calculation brokers the quantities of same scrip+ same session+ same...

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Address: Mumbai City, Maharashtra

Old Complaint Hi, My Broker Kotak Securities has fooled me suffer a very huge loss due to the untrained staff that they have in their office on the 29th-30th September 2008, I was trading on ICICI script at NSE and BSE and before the end of day on the 29th, i called up my broker on his contact no.30305757 and requested one of the customer trading officers to square my position on ICICI script at NSE and BSE. At NSE I had to sell 40...

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Address: Nashik, Maharashtra

U SQUARED OFF CLIENTS POSITION ON UR OWH, CAUSE LOSS TO A CLIENT, INSTEAD U TAKE INTEREST RATHER THAN SQUARING THINGS OFF, N GIVING PERMISSION TO REBUY, GIVES U BROKARAGEAGAIN.
CALCULATE BROKARAGE ON REBUYING N CHARGE IT INSTEAD.
UR MARGIN FUNDING IS A BAD JOKE, MISLEADING.
WILL LAUNCH COMPALAIN IN FORUM O[censored]R USERS FOR DISCUSSION, OR I WILL HV TO LEAVE UR SERVICES, ...AN OLD CLIENT, DR.JIRE....

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Address: Bangalore, Karnataka

Dear Sir,

I am xxxx (i dont want to disclose) 27 years young, I was working as associate in Pondicherry branch .I have resigned my job September 30th 2013.From the day of my resigning that I am contacting the HR department . I am unable to contact them. No one is picked the calls .No one is respond to my mails and calls. I was asking about the final exit formalities from 30th September to until 28th October .After that I have...

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Address: Bangalore, Karnataka

Dear Sir, I am xxxxx (i dont want to mention my name ), 27 years young, I was working as associate in Pondicherry branch .I have resigned my job September 30th 2013.From the day of my resigning that I am contacting the HR department . I am unable to contact them. No one is picked the calls .No one is respond to my mails and calls. I was asking about the final exit formalities from 30th September to until 28th October .After that I have...

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Address: Kolkata, West Bengal

As agreed I was to be charged 0.25% & 0.025% for delivery & intraday transaction, but for the past some time they started charging 10 times more for intraday & that also without my consent. Earlier complaints regarding charging without consent are also pending till date alongwith the matter of interest. Hence I request you to take stern action to ensure that the public is not fooled. Also SEBI & Govt should ensure that no...

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I am holding a trading account account with kotak securities since 2010.

1. At the time of opening the account I was informed that the brokerage charges will be .01% of the transaction but they kept on charging .06%. When I noticed & complained than only they revised the charges & that also to .025%. On complaining they told that based on my profile they have revised the charges & regarding the promise at the time...

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This is Harish Arora. Contact number[protected], having a DP account with Kotak securities. Email Id- [protected]@gmail.com Content There was a margin shortfall of Rs. 11865 in my account till 4 Sep 2013. On 4 Sep 2013 morning 8 am I received a message to deposit the funds by 11 am (just 3 hrs. time) otherwise my shares would be sold off to raise the funds. 16 shares of L & T are sold at Rs. 711 per shares from my account...

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Address: Krishna, Andhra Pradesh

Dear Mr. MD, Kotak Securities Ltd.,

Its real shame for your company to have this kind of software for online trading. I lost close 3.5L of money because of your erroneous software. Your Branch people don't have an answer. While writing this mail, my Keat Pro got disconnected. Please get some shame by comparing it with smaller companies. I am withdrawing all my money and will never ever return to Kotak again.
br...

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4 Comments

Address: Odisha

Dear Sir/Madam,

I would like to inform you that , I (Shamit Bhowmick) am working as a Brand & Public Relation Manager in a Multinational Company.Presently I am based at Bhubaneswar city of Orissa state.

Last January 2013 one of your employee of Bhubaneswar branch of Kotak Securities –named as Mr Rabindra Samal
Came to meet me .I was very bust that time to informed him that I am not interested to...

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Address: Uttar Pradesh

DPID : 302814, DP A/C, 11281155 ,

RESPECTED SIR /MADAM PLZ TAKE

ACTION AGAINST
KOTAK SECURITIES THE BROKER,

I M SHOKED & UPSET TO INFORM U ABOUT
THE FUNCTIONING OF KOTAK SECURITIES
THE BROKER, WHEN I CALLED

CUSTOMER CARE I WAS TOLD TO SELL FROM
BNST SHARES , I HAD 404 SHARES IN HOLDING
& 500 IN BNST , ON THEIR INSTRUCTION I SOLDbr...

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Address: Andhra Pradesh

In 2012, Kotak Securities lured me into taking an advanced brokerage scheme of Rs lakh plus with a false promise of earning back the brokerage with safe calls. Since then my accounts which was worth Rs. 20 lakh is now reduced to Rs. 7 lakh. I am holding all calls given by Kotak in severe losses.
Kotak gives some calls without a stop loss, and I am not aware of market so just believed them blindly,
In March I have incurred...

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Address: Bangalore, Karnataka

Do not do business with Kotak securities they charge high hidden rates. They do not show your balances properly like ledger balance actual cash balance etc by the customers will be charged for loans and loan interest due to excess withdrawal. After a lot of complains from many customers they have changed it now. Even when you close account they will leavy heavy charges and will give wrong information their customer service is very poor. One...

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Hi,

This is a good example of inefficient, useless technical / customer Support team of Kotak Securities.
I have purchased a ELSS mutual fund (L&T Tax Saver) on 14-Dec-'09 and now after 3 yrs while I try to sell it, it is not visible in my portfolio (there is no entry to redeem the mutual fund).

I have called the CS team from UK for almost 7 times giving them 16 business days of time. Every time...

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Address: Thiruvananthapuram, Kerala

Hi,

Kotak securities service is not up to the mark. I am facing the issues in trading account from day one onwards. Customer care people are completely helpless and they are unable answer any queries which I was raised in the telecon but, they are asking me to refer FAQ :) because they don't know the answers and obviously my queries answers won't be there in FAQ's. After sending my queries to customer care through...

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