Submit a Complaint
Claimed

Kotak Securities Complaints & Reviews

www.kotaksecurities.com
3.1
Updated: Oct 24, 2024
Complaints 385
Resolved
227
Unresolved
158
Good! Kotak Securities values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kotak Securities step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Kotak Securities

Having problems with Kotak Securities?

File a complaint and get it resolved by Kotak Securities customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Stock Market
Kotak Securities

Recently resolved complaints

View all complaints

Most useful reviews

11
Service UnAvailable
3
keat x pro
8
POWER OF ATTORNEY

Kotak Securities reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rendezvous84
from Lucknow, Uttar Pradesh
Mar 6, 2022
Report
Copy

Updation

Address: C1129 indira nagar lucknow 226016

My mobile number not update.. Althoughi have done needed kra KYC updation.....
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Kavyasingh643
Mar 4, 2022
Report
Copy

Incorrect Ledger balance

I have been constantly writing emails to kotak securities regarding incorrect Ledger balance and trading amount, but have not received any clarification on the same.

The trading account shows incorrect trading balance every start of the day. This balance differs from my calculation. Also, I had never asked for Margin based trading account, though the team/portal only displays available/utilized margin, or balance in terms of...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Shiva9203
from Rewa, Madhya Pradesh
Feb 21, 2022
Report
Copy

Account fraud hua hai paisa refund ke liye

Address: Rewa mp

Sir mera account id ks00124 hai mera pan ARFPT6711R MO[protected] HAI mera account galat tarike se use kar ke mera paisa kat liya gaya hai mera acount manisha ne open kiya tha jinka mo [protected] hai acount open karte time bola tha f&o tred 20₹ par oder rahega or Dilewry tred 0brokrege rahega akash jain mo [protected] mera access kod le ke galat tarike se tred kar ke 24000+ brokrege kat liya hai mera paisa wapas kiya jay...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
J
Jashifar
from Kochi, Kerala
Feb 11, 2022
Resolved
Report
Copy
Resolved

Unauthorized trading with fake email and phone number

Address: Kochi

Unauthorized trading in my account and email and phone number linked to trading account doesn't belong to me.

Transaction done while I was out of India

Fake email created is
[protected]@GMAIL.COM
Unknown phone number linked to account
[protected]

Account created in August 2020
But I am out of India since August 2019...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sampadap
Feb 9, 2022
Report
Copy

DEMAT account whose documents were burned in nax fire

Hi, I have account with Kotak securities which was opened ages ago. I have not used the account for the while and so it became dormant. I wanted to reactivate it again as the company I work for has made it legal binding for me to submit the statement for my DMAT account every quarter. When I sent KYC to get it activated I got to know that the account details were burnt in nax fire and the account is suspended as I had not submitted the documents...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
premkumarn99@gmail.com
from Robertsonpet, Karnataka
Feb 9, 2022
Report
Copy

Transaction not initiate by me on 08 February 2022

Address: Agra

Transaction not initiate by me for 1000 on 08 February 2022....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Doulath
from Hyderabad, Telangana
Feb 7, 2022
Report
Copy

Job

Website: 2captcha.com

Kitech.[protected]@gmail.com company gmail id i paid registration fees now i want my money back+[protected] company number...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
NAnnamalai
from chennai, Tamil Nadu
Feb 7, 2022
Resolved
Report
Copy
Resolved

Query regarding insufficient funds on T+2 days

I bought shares worth Rs.3, 45000 on Thursday 3rd Feb 2022. Due to insufficient funds in my account, I had contacted the customer care regarding the further action to be taken. They informed me that 23% interest would be charged on the insufficient funds until payment of funds. But today 7th Feb 2022, when I contacted the customer care they informed me that the funds should be available on T+2 days i.e. today. Otherwise the shares would be...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil@89
Feb 2, 2022
Resolved
Report
Copy
Resolved

1 ) activation of fno segment not done. 2)unpledge of 50 reliance pp shares not done

Address: INFINITY IT PARK , BLDG NO.21, OPP. FILM CITY ROAD, A.K VAIDYA MARG , MALAD(EAST), MUMBAI-400097
Website: www.kotaksecurities.com

I am having demat account in kotak securities.
1)had applied for fno segment activation 15 days back .Nil results .
2) applied for unpledge of 50 reliance pp shares .Nil results
3) called kotak cust. Care ( [protected]) 20 times and mailed 10 times(serviice.[protected]@kotak.Com ) but no solution .
4 ) every time reply from customer care " give us 24-48 hours "
5 ) 20 times they have given reply " give...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
lalitharoja
from Vijayawada, Andhra Pradesh
Jan 27, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
Report
Copy

Closure of demat and trading account

Address: Vijayawada

Client code: ZR6PB
Client Id: 32465652
On 13/12/2021, requested for closure of my demat and trading account through mail.
I received a mail that it will be processed shortly. I received many calls from kotak Securities regarding closure of my account.
I just requested to close the account due to the worst experience I had with Kotak securities. Till date the account is not closed.and now my account is being...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
AnandSahu15
from Delhi, Delhi
Jan 12, 2022
Resolved
Report
Copy
Resolved

Incorrect trade

Address: delhi

There is an incorrect trade been carried in my account on 04 May 2020.
I have not requested or authorized the Trade and its been carried by the Broker without Authorization.

Dated Order Number
04 May 2020 [protected]
04May 2020 [protected]

Anand Sahu
PAN Number : AVHPS4424J
CLIENT ID : 11889058...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vamsikotak123
Jan 3, 2022
Report
Copy

Reg My kotak securities closer

Hi Team,

I am following on my issues since dec 25 2019 i am not getting any response i need to close this account and i need my money back.

I have sent mails to kotak person and even service.[protected]@kotak.com, ks.[protected]@kotak.com no use no response only. I am very unhappy ever i called Vikram and mohan many times no use.
please help me here.

Please call me on [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jigneshbhai manshukhbhai
Dec 30, 2021
Report
Copy

Funds missing

Address: Surat. Katrgam

Last 15 day complen my fund 41000 kai se ani pase jvab nthi jvab mlyo to charge lagi gya se but chena lagiya se a mahiti apta nthi adity kada last 2day thi mare bada bile jye se loss kai gye se have avu lage se my fund no missing but Ford Thai gyu ame lage se (ZMPYP) MANSUKH BHAI GOLAKIYA...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hemant Kandra
from Korba, Chhattisgarh
Dec 29, 2021
Resolved
Report
Copy
Resolved

Correction in epf (DOJ & DOE)

Address: Korba chhattisgarh

I have to leave kotak securities in 2010.
And I want to withdrawa my epf amount. But you dont update my date of joining and date of exit in epfo portal. And I am facing mANY PROBLEM. I have mail you and your responsible person and she told me problem will solve earliest. But stil it's going to 40 days.
And I am watching g like ###. And you dont mail me or any response for my issue.
Is that your work to irritated your...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Spdr3
from Pune, Maharashtra
Dec 27, 2021
Report
Copy

KYC Mismanagement / Identity theft.

I took a personal loan from Kotak securities for personal reasons(In July) and 1 month after I got a call for a credit card from Kotak bank (August). I do not know how but someone maybe from the employees took my details and bought a Phone, I did not provide them with any original document (for the credit card) but somehow it was processed without my knowledge/consent. I have been to the Kalyani Nagar Branch many times, but no results. ruining...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
B_humbal
from Rajkot, Gujarat
Dec 13, 2021
Resolved
Report
Copy
Resolved

Issue with fund transfer

I am not able to my funds from Kotak bank account to Kotak securities account. I am facing this issue for the last 3 months. I have asked my issue to both of the customer care (Kotak Securities and Kotak Bank) people but they are blaming each other and I am not getting any proper solution for a long time. Every time they accept a query and won't work properly and back with some silly answers. I am very frustrated with this type of issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabhakaran Karan
Dec 8, 2021
Report
Copy

Invested money is missing

Address: Mumbai

I have invested Rs 50000 on 3 rd December21., but not added my account.custamercare people not responding...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
J
Jyothi Nanu
from Bengaluru, Karnataka
Nov 30, 2021
Report
Copy

Without I concern Kotak securities people have sold 16 BOB shares

Address: H.no.174, 7th cross, 2nd stage, Kesare, R s Naidu nagar

I had trading account in Kotak securities. I had excess amount. But Mr Arun Kumar had traded without any intimation, and made minus balance. Without asking me Kotak securities people have sold 16 BOB shares. I want my 16 shares back....
Helpful
Found this helpful?
2 Comments
Report
Copy
L
lalitharoja
from Vijayawada, Andhra Pradesh
Nov 23, 2021
Resolved
Report
Copy
Resolved

Updation of bank account details in Kotak Securities

Address: Kotak Securities

Client Id : ZR6PB
Client Code : 32465652

A couple of years ago, I purchased Syndicate bank shares and a 6 months ago moved all shares to Kotak securities.

Recently on September 2021, I sold all my shares and an amount of 1, 82, 000 has been available in Kotak securities.

While trying to do Funds Payout it has been rejected. Saying your IFSC code is wrong.

As Syndicate bank...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivaley
Nov 12, 2021
Report
Copy

Not closing my demat and trading account

I have been trying to close my demat account since 1 month. I have fulfilled all the requirements to close the account and yet it is not closed. When I called the customer service I have been to mail the closing request every time I called and not have given any proper reason not withhold the closing. It's been 1 month and they keep making excuses....
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Bourseindia
1.7
(9)
Sharekhan
3
(524)
Tata Steel
1.1
(174)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR