Claimed

Kotak Securities Complaints & Reviews

www.kotaksecurities.com

3.1

Updated: Oct 24, 2024

Complaints 385

Resolved

227

Unresolved

158

Good! Kotak Securities values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kotak Securities step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Kotak Securities

Having problems with Kotak Securities?

File a complaint and get it resolved by Kotak Securities customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Securities

Recently resolved complaints

View all complaints

Discrepancies in Contract Note & delay in response from RM & Escalation Team

Refer and Earn benefits not received

I AM Feeling Fully Cheated/Defrauded By Kotak Securities TAken 70K Brokerage with 50K trading Am

Most useful reviews

Service UnAvailable

POWER OF ATTORNEY

Kotak Securities reviews & complaints page 7

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

A/c not closed despite request-not operated even once, requests for closing umpteen times to relationship executives didn't help. Now demanding money even for closing, having already eaten up initial deposit in thousands.
"your request for account closure in your account ux2b0 / 22221736, ref id 22600916, has been rejected. For details call [protected]/[protected]"
Last sms and a call from
[protected]-yash soni kotak...

Helpful

Found this helpful?

Address: 560017

Reference is made to my telecom to your customers care and attached mail. I am very dissatisfied with the service and discussion with your executives. You are requested to take cognizance of following facts and close my demat account.
1 kotakt executives while opening the demat account visited my house and made a lot of promises but what the service i got i lost my all money as per your executives advice.
2. When i lost my...

Helpful

Found this helpful?

Write a comment

Address: No 6, Anjaneyanivas, chikkadevasandra, kR puram, 560036

My name is Flora Catherine. 2010 June I started my policy. I took 2policys. That insurance person told us u have health insurance including in this. But when I got health problem hospital is not willing to take that as a health claim. My policy no 2544708. An other is 2557257. In between from company side they stopped to auto debit. Now at least I need my money back. What I paid....

Helpful

Found this helpful?

Write a comment

Address: #301, Second Floor, 7th Cross, Lakshmi Layout, Munnekolala,, Marathahalli, Gandhi Nagar Road, 560037

Hello sir,

The kotak securities is handling my account and doing transaction without my consent. They have deducted rs.1179 and rs.230 in the name of demat account. I have recorded the call with the manager where he said its free and no changes. Even, he said all the charges will be reverted back. Its more than a month and the issue is still not solved. They are deducting money our hard earned money with false claim. I want...

Helpful

Found this helpful?

Write a comment

Hi, am ruzbhay bapooji from hyderabad and i've been a loyal customer of kotak securities for aprrox 5 years now. I've been using odin as the platform for trading and since this doesn't have charts i'd requested your agent mohan ([protected]) and your employee varun kumar from a long time to add charts to ease trading. Mr. Mohan kept promising me that he'd get me an online service platform which has all these features and assured me that he'd...

Helpful

Found this helpful?

Write a comment

Address: Vadodara, Gujarat, 390022

From ~15 days kotak employee mr. Vishal is calling me from no.[protected]. He informed me that he is manager for my account.
He continuously pressurizing me for investment in f&o.
I repetitively told him that i do not have any background on f&o so i am not interested to invest but he was calling me almost daily.
I informed him that i will sit with him & understand the basics about f&o and then i can think of any...

Helpful

Found this helpful?

Write a comment

Kotak offered me a credit card which i accepted. I have been paying dues on time till september 2018 after which i am out of work. My account was marked lean in october although i paid more than the minimum due. I paid another amount again the next month but account stayed with len mark and i was told i have to clear full outstanding to get that removed which was obviously not possible for me.

In january 2019 i received call...

Helpful

Found this helpful?

Address: Ahmedabad, Gujarat, 380015

Team,

This is the second time i am filing a complain. Kotak securities have fraudulently flew my 2.5 lacs. And still continuously asking for money in lieu to recover and still just focusing on their brokerage.

I am in serious debt and this is the last time i am going to write it to you, next step is to file an fir in consumer court (Sebi) against kittu, atit, ashutosh (Employee of kotak securities, ahmedabad).br...

Helpful

Found this helpful?

Write a comment

Dear sir / madam,

This is with reference to your query, regarding employee number 126251

We have dispatched demand draft for transfer of your pf to revised address as mentioned by you.
Please find below dispatch details:

Courier company : blue dart

Send date emp id particulars address pin code pod
29-jan-19 126251 pf settlement demand draft hr manager, kotak...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400097

Website: www.kotaksecurities.com

I am being cheated and harassed by Kotak Securities now.

I lost 1.36 lakhs due to negligence and wrong information by Kotak Chat Executive, and also lost profit of 18000 (approximately) for 1797 shares of Dilip Buildcon which had to be squared off. The square off was not done on time and hence I suffered a loss. My delivery stock of the same scrip was sold at a lower price on 19th September 2018 due to Kotak's mistake.
br...

Helpful

Found this helpful?

Address: Mumbai City, Maharashtra, 400051

My name is naval gupta, karta of naval gupta and sons huf.

I have been trying to close my trading and demat accounts for almost one year now. I have followed different processes and submitted applications multiple times. But they are not helping me with this account closure.

Please note that it is a mandatory compliance requirement for me to close this account to comply to my wife's employer guidelines and policies.br...

Helpful

Found this helpful?

Write a comment

Address: Rajkot, Gujarat

I bought 190 units of L. & T on 17thjan.the order was suoermultiple and was squared up @ 3.17 pm ; then one more order was executed @ 3.23 pm by the system on same day SELLING 190 units of L & T (this order was not put by me).
I immediately complianed about it to the broker.
The brikerage house squared up automatically the position next day and put liability on me ( including brokerage cost and short fall of my margin). br...

Helpful

Found this helpful?

Write a comment

Before lodging complaint i wish to advise everybody dont open any demat account with kotak mahindra bank. Because they are cheating the public. I had a demat account with kotak securities client code jp6d0. My name is r. Santhi. When i opened my account initially they told us that charges will be levied for transactions done at 0.25% on each purchase and sale transaction. Due to the wrong guidance of mr. Suman executive of kotak securities...

Helpful

Found this helpful?

Write a comment

Address: Dhanbad, Jharkhand, 828127

I have given a cheque no 275759 on 13.12.2018 for rs1300/ in favour of kotak securities ltd. It was not presented for clearing before 05.01.2019. When i visited dhanbad office, it was presented for clearing and my account has been debited on same date. But returning charges of rs110.00 & rs500.00 debited on 08.01.2019 for insufficient fund. Mr santosh at dhanbad office did not reply satisfactorily. Please return the amount deducted for insufficient...

Helpful

Found this helpful?

Address: Surat, Gujarat, 395006

Hi

On 30-may-2018 some made fraud in my account. I have raised complaint in bank but still did get any positive response. However i was out of station for that week and my all document like complain, account
information etc all are with me. I have raised police complaint also but still there is no progress.
I need my money back please help me its huge amount
my demate acount no:19171278, trading code:PNO...

Helpful

Found this helpful?

Write a comment

Address: Jamnagar, Gujarat

Dear sir/madam,

I would like inform to you. My wel come kit not received as on date. And bluedart courier service is very very bogus. Right now not received kit. And last 3 days i see tracking courier. And the track was your door close. But actually my home is already open. Last 2 days bluedart custmer service says your courier received before 6 :00 pm. But actually not received any courier.

Please help and...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110045

Website: Kotak securities

सर,
मैंने, अपने अकाउंट बंद करने के लिए पहले भी मेल करी है, लेकिन मेरा अकाउंट बंद नहीं किया जा रहा है, मुझे कभी किसी से कभी किसी और person से बात करने के लिए कहा जाता है, और मैंने...

Helpful

Found this helpful?

Write a comment

Address: Chandigarh, Punjab, 160023

Dear team,

My client id is 22891508, i have opened an demat and trading account 9-10 months back, but after some time when i went to close the account in your branch in sector 8, madhya marg chandigrah, my request was not processed by relationship manager mr. Vishal vide: mobile number [protected]..

He stopped my cancellation request by stating that he got target and can not close the account for first 6 months...

Helpful

Found this helpful?

Write a comment

Address: Nagpur, Maharashtra, 440009

Website: Kotak securities

Dear Sir/ Mam,
My concern is that I'm not able to show the complete account ( not able to add money through mobile Kotak securities application ) only showing login and logout on my app. Before that I'm only request for stop sms alert facility on my mobile of Kotak securities account but after few days in my application the above problem is occurs.please do the needful....

Helpful

Found this helpful?

Write a comment

Address: Ahmedabad, Gujarat, 380061

I had given cheque of rs 10000 in kotak securities was informed that it can be reversed immediately but charges were deducted from my account i am a privy customer if charges are not reversed

Ledger for u00a2 / nse - uma tribhovan sharma for the period 01/04/2018 to 05/12/2018
Date narration type voucher chq no dr amt cr amt cumm bal
01/04/2018 opening balance opbal 0 0 0.00 10344.46 -10344.46
21/04/2018 ...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR