Kotak Securities Complaints & Reviews

Client code ZIL7R
nest customer name aayushi vijay makwana
date 19.10.21 time 3.pm
amongst various holding, i hold 150 qty shares of irctc with kotak securities
today around 3 pm i put order for sale of stock, it was rejected
again on second attempt i put sale order, my order got rejected
this has resulted into loss of 150000 and finally my stock could not be sold
detailed file is attached...

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Address: Chennai, TN, IN

I have opened trading and demat account in Kotak securities couple of months ago. My name is Bharath Rathnakumar.
Wherein as per Kotak securities, they have pulled out my name from PAN site(Income Tax) which is Rathna Kumar Bharath and feeded in their records. At the time of video KYC from kotak, the staff with employee ID SG81833, confirmed that all details are verified and are correct. She gave an on call confirmation and post which...

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Address: Goregaon west

I have been using this account from last 3 years and my kotak account is 0 balance basic saving deposit account but now i have noticed that my account is keep deducting from rs.23.60 on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only once in this month and i had withdrawal rs.500 on 15th october but after that transaction i have charged 5 times till toady,...

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Address: Bengaluru

Rs11 only is debited from my account to ksec fees and margins without intimation.Kindly refund my money back....

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I have sent repeated emails to Kotak securities saying that I am getting a message stating that my account is not active.
However, I keep getting response stating that it is showing as active in their system. This is another attempt for them to fix before I take them to court.
I unable to place order or login to mobile app. My client code is 40HI8....

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Address: I don't know, I opened account online

I reffered my friends but I didn't get reffered points from kotak securities, when I call customer care number they always said me wait for 24 to 48 hours but my problem not solved yet.
I have reffered my friend on 31 August and second person referred by me on 1 September both my friends have successfully opened account but I didn't get reffered points. I called many times I emailed many times but my problem not solved please help...

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On 7th Sept Kotak Securities did not allow its customers to place orders this resulted losses to many customers including me as I could not square-off my positions and by the time was able to trade the opportunity to square off was no longer there. Kotak Securities should be fined and should compensate its customer...

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First of all according to
1)Kotak Securities COVID Restrictions are still on.
2) Branch offices are located in someones house
3) No correct information is given on website
4) wrong contact information is given where the level 3 and 4 doesnot exits
5) They need to be thoroughly investigated by SEBI and other authorities for delaying process for which frauds are generated
6) There is not TRUST br...

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I have been trading in this platform. From Monday the live prices being shown on charts, buy/sell boxes and other places are erratic and so much delayed that when selling or buying is done based on live prices, execution happens with a lot of difference, and I lost money in the process. I have taken a few photographs simultaneously showing other windows. Please go through the photos to verify. I complained to their customer care and they...

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Address: Kalyan Maharashtra

Trading code : J7QJ0
Demat DO Id: IN300214 Client Id: 19568668

Dear Sir,
I have submitted request for update of Address on[protected]Query Id:[protected].
On[protected]Query Id:[protected] I was intimated that dealer will contact me.
On[protected] Mr Siddharth Sharma (Mob. No. [protected]) got details from me and told me Mr Manish (Mob. [protected]) will visit my house for IPV and collect the documents.br...

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Address: MUMBAI

Hi,
Following up with the Kotak Securities toll free number since 16th Aug, 2020, there is no response. Even after calling the Toll free number, they are not responding, and today they have disconnected the phone at around 9.50 AM.
The issue is that I was holding Power Grid share of 228, and there was a bonus issue of 76 shares, The total 304 shares are correctly reflected in my DP account with Kotak Mahindra Bank, but in Trading...

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Address: thadalan west street, sirkali

Hi, my name n.thiru gnana sambandam, mobile number [protected]..two months before i was opened kotak 811 account.after one week i was applied kotak demat account .immediate i was summit my complete kyc via online.
next day your officer called me, and told me that you would get id number and password via mail.
i have not received any mail information from you.

i also did not receive any mail information and then...

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Address: Mumbai

I had linked my federal bank saving bank account with kotak security trading and demat account and cant add fund from federal bank saving account kotak trading account it shows failed.while transferring through net banking. And there is no option like UPI payment is reliable enough for hassle free use...

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Address: Mumbai

Dear Kotak,
I am facing the problem from past 5 days and daily I am complaining to Your customer care, they only give me time that your problem will solved within 24/48 hours, Now I am helpless and I am registering complain against your fraud activity and your customer care is really a very worst....

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Hello team

I m your new customer.

Don't make me fool.

Since last 3 days I m facing a lot of troubles regarding my transferred fund.

But I don't know

Why u guys giving me a lot of trouble.

Please kotak securities

I m begging you

Don't allow your agents to say

K sir aap iss account pe Google pay kardo br...

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I bought and sold shares on 28/07/2021. I received the net amounts of sold and bought shares on my PINS account. However I was charged for shares worth Rs27000 approximately which should have been reversed as it was already included in the net amount of shares bought that day.Inspite of multiple complaints I have received no satisfactory response from them to resolve this issue....

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There are lots of discussions/mails/follow ups/escalations made and still Kotak Securities is not responding to queries raised since more than 10 days and queries are all due to big bug in Kotak Securities website/app to place IPO order....

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Since June'21 I am trying to activate my Kotak Securities account. My correspondence started from 10th June’21.
1. I was asked to record and send my video with my PAN details which I did on Whatsapp.
2. Then I got a response that I should go to the branch and do my KYC. I called my branch and no one picked up the phone.
3. I called Customer care and they said that none of the branches are open. They said that they...

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Hello,
On 12th July 2021 I see a suspicious transaction of Rs.12800 which I had not initiated and also it is being transferred to EICIC account which is not linked to my kotak securities demate account
Transaction Reference Number : 6286851

Find the attached screenshot of transaction....

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Hello team,

I have a account in Kotak securities with client I’d 56CD5,
Today the system starts generating the order and kept on closing the same
I have tried to Kotak people for help

1., I tried to contact customer care no one lifts the call on the number [protected]
2. Then tried another customer care number [protected] these people have disconnected the call
3. Tried contact...

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Kotak Securities Complaints & Reviews

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Recently resolved complaints

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Kotak Securities reviews & complaints page 4

Not Allowed to sell my holding

Denial of services - Name change

Charge

Automatically amount debited without intimation

Account not active

Referred point not received

Could not trade for more than 2 hours resulting in losses

Fraud/Cheat/Misleading information

Trade smart terminal platform of Kotak

Update of Address on 02-08-2021 (Query Id: 33313440).

Bonus share of Power Grid Not credited to my Trading Account.

Demat account not log in

Adding fund from federal bank account

Amount not Credited to my demat account after 72 Hours

Regarding funds transfer

Payment charged twice for same number of shares bought

Buggy Kotak Securities Website

Trading and Demat Account

Unauthorized withdrawal of money to non linked account

Software issue - no response

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Kotak Securities Complaints & Reviews

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