Medi Assist India Complaints & Reviews

Hi,
My claim number is 17376694 which has been approved since last july 2018. Till now the settlement has not yet happened. When ever i called the customer support, they will ensure that it will be settled in the next week and it drags to almost 1 year. I have already raised so many complaints, and there is no proper action taken against the same by the company.

Kindly do the needful at the earliest.

Thanksbr...

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I have filed for a claim in the month of November 2018 and till date I have not received my refund amount. Whenever I speak to them, they say they have escalated my ticket but every time they make no progress. And till date 23 April 2019 I have not received my refund.I think they should have some deadlines for the claims to be closed. My claim number is[protected].

Please let me know....

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Address: 560100

We have sent claim docs to bangalore office those were misplaced or claim not processed by company we have been following with them since last one month but customer care is not able to revert. Pls look into matter and confirm the status on priority.
Detail as mentioned below...
Claim no h[protected]f002
Claimant name piyush gupta
Patent name rashmi gupta
Contact no [protected]...

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Address: Mumbai City, Maharashtra, 400077

Hi guys,
Currently i work for wipro and i have purchased a parental policy from mediassist.
One sudden day my dad was admitted to hospital for a emergency case. He was throwing up blood so we admitted him to hospital. Previously my dad was not having any other disease other than hypertension and diabetes. The treatment which was availed at the hospital was for upper gi bleed and had nothing to do with diabetes and hypertension....

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Hello,

My claim number is 97643339. I had submitted the claim documents on 4th feb 2019. They requested additional document which was put in the company dropbox and delivered on 22nd march 2019.
Also had dropped an email stating that the document has been sent and not to close the claim.
Still the claim was changed to denied from in progress.
Made so many calls to the customer support and they always...

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Address: whitefield, 560066

Hi,

I think this is my 8th mail. Still did not get any reply from anyone.

I am ravikumar balekundri employee o[censored]tc aerospace systems.
My mi id is [protected]

Please let me know how much critical illness benefit covered for cancer 2nd stage for the employee.

Already i sent many mails but not received any reply from your side.
Please reply

Regardsbr...

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Address: 401107

Patient name: jugal kishor todi
Insurance company: national insurance co. Ltd.
Medi assist id: [protected]
Policy holder: jugal kishor todi
Treating doctor: aditi agarwal
Ip no: 2
Policy no.:[protected]
Primary beneficiary: jugal kishor todi
Employee id: 1
Insurer claim no
Insurer member id:[protected]
Provisional diagnosis: inguinal hernia

From: mr....

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Address: Rampur Ramhar, 844122

I Vinod Kumar, have several times sent various mail, sms and talked to their customer care service( tel no.[protected] and already thrice submitted all including query reply documents "influence of alcohol at the time of injury " (same even confirmed by their side as well and in January 23rd they told that investigation started and amount will be credited within week ) and even after that they are again started seeking same documents,...

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Address: Mandovi motors Lavelle Road, Bangalore, Karnataka

Hi,
My name is eshwara
Clam id is 19204668
Mi i'd [protected]
Ep i'd wt 3204

Regarding health insurance reimbursement, we submitted all documents lost month then we received approval 25000 massage at 27th march and amount will be credited 7 to 10 days but today 12th april still amount not credited, this is very worst service taking more than 1 month time for reimbursement amount still pending.br...

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Address: 305 Mayfair Gardens, Azad Lane, Andheri West, Mumbai, Mumbai City, Maharashtra, 400056

A claim has been submitted as employee of axis bank limited emp id : 155528.
Treatment : ivf/icsi
Amount claimed : inr 142555 as per expense incurred
We understand our eligibility is maximum of inr 25, 000.

Medi assist is raising issue with inr 20, 000 of the claim amount of inr 1, 42, 555. Remaining claim amount has been accepted by media assist anyways. So what is the issue in reimbursing nr 25, 000...

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I joined. An mnc few months back. They use medical assist for employee insurance. I opted for plan b since parents are not covered under default plan. I had to pay extra premium of 12k. Now this year i thought of changing the plan since i got to know that my sister's policy covers my parents. After inquiry i came to know that for plan b there is a locking period. This was not mentioned properly on the front page while applying. Rather it...

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Hi, my father is an employee of LIC. When my father had to undergo cataract operation, he enquired about cashless claim for cataract operation from the meditassist insurance which he was paying for past few years. He came to know that his details were not updated in the mediassist insurance policy and somehow my mother’s details were created as self who should be added as dependent to my fathers policy and my father as self.
br...

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I am employee of tcs policy number[protected]_ex.
Have applied for pre hospital claim of around rs 26, 000/-, and their is a demand for cash receipt, where has provided all the original reports and op cash bill along with the claim form, claim number 97875249.
Previously in financial year 2018/2019.
Have applied for pre hospital claim for catrat (Eye) operation and it was approved and settled claim ref number...

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Address: Haripura Kaskiwad School No 72 Bhagal Surat, Surat, Gujarat, 395002

My Name is Anil A Rathva am working in Randstad India Pvt Ltd Surat, my medi assist ID : [protected] and my Emp id : 501938/1249027.This is the complaint ABOUT not updated my wife details in medi assist insurance. I already submitted all details to HR Department but not added.
My spouse Name name : Payal Anil Rathva

age : 23

Date of birth : 26.09.1995

Date of Marriage :[protected]...

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I've taken one medical insurance policy for my mother from oriental insurance through pnb with a coverage of 5 lakhs/annum. It's been 3 years continously with this policy without breaking any term now my mother has started complaining about her loss of vision. We went to dr. Shroff charity eye hospital and they recommended to operated it. We applied for cashless claim but they rejected my submission by saying "it is pre-existing disease and...

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Address: Jalandhar, Punjab

Dear customer service department,

With reference to the below mail, i want to state that we have been taking the insurance of my mother smt usha bahri since about last 5 years and have put claim reimbursement of her recent emergency hospitalization when she was in acute pain. Unfortunately the claim has been refused saying it was chronic problem.

As a doctor myself, would like to state that my mother was doing...

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Settlement of your claim reference :ccn# 18998444 under policy# [protected]p[protected]
My payable amount was rs 34387/-.
But rs 4387/- was deducted as the limit is only rs 30000/-!
But nothing is mentioned in the policy that there is a limit for cataract operation. I have seen many claims settled for more amount. The deduction is unwarranted.
I am a policy holder since nov 2015 and this is my only claim sonce then....

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Dear sir my claim was recently denied due to non submission of a cancelled cheque. We are waiting for the cheque book to submit the same. We will submit it soon.

As i live abroad it is taking some time so please give me some more time so that i can send you the cancelled cheque for my claim to be completed and approved.

Regards
Kalpana deepak vadhani...

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Address: DENA banks insp department Gujarat cells ahmedabad, 380028

My wife pusha i vankar she was suffering from dengu sept 18 she was admitted in hospital 19 to 26 sept in shree nath ji hospital and 26 to 30 sept in shree sidhhi vinayak hospital total hospital bill respective ly rs 37000 and 23000 total around rs 60000 but till today no any movement 7 month gone but i have no received my money my self j a vankar i am working in dena bank as chief manager my hrms i'd is 0004239 and i received traking no...

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Address: lohana building raopura vadodra, Vadodara, Gujarat, 390001

Sir kindly go through the below complaint which i have reported to mediassist india however neither they ever replied nor they finally processed the claim correctly.
Pfb the complaints which i addressed to medi assist over the email:-

Dear sir/madam,

As per above mentioned subject i would like to report you the
Harassment that i had to face due to delay processing (Still pending)
Of said...

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Medi Assist India Complaints & Reviews

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claim amount not settled

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claim documents misplaced by co

denial of claim

still not received mediclaim amount.

critical illness

cashless claim (19407381) submitted with the following details:

reimbursement of my claim... 18193401 mr. shankar sah

regarding your service worst for reimbursement

claim no : 19264149

plans

my fathers details are not updated who z employee of lic

non receipt of pre-hospital claim

suppose wife name details update

rejected claim and not even responding to mails

regarding denial of claim 18784682 under 131102/48/2019/6057

settlement of claim

denial of claim - 18482365 under 120100/28/17/p1/17573958

reimbursement hospitalisation bills pending for 7 month

harassment by making claim delayed claim# 19184296 and finally processed the wrong amount

Medi Assist India Complaints & Reviews

File a complaint to Medi Assist India

Complaints recently resolved by Medi Assist India customer care

Most useful Medi Assist India reviews

Featured Medi Assist India consumer stories

Medi Assist India reviews & complaints page 25

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