Claimed

Medi Assist India Complaints & Reviews

1
Updated: May 10, 2024
Complaints 1174
Resolved
114
Unresolved
1060
Contacts

File a complaint to Medi Assist India

Having problems with Medi Assist India?

File a complaint and get it resolved by Medi Assist India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Medi Assist India reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ajaytalvelkar
from Unjha, Gujarat
Jun 23, 2018
Report
Copy

about pending claim amount of cashless treatment

Address: Mehsana, Gujarat, 384002

Subject about delayed in payment and no response from your tpa mediassist india ltd
Harshadkumar shambhubhai patel was operated auxiliary narcotic caseated axillaries lymph node level 1and leval2 wide excision. On 19/05/2018
With claim id: 17014600
Claim amount: rs.27398/-
Approved amount: rs.23980/-
Till today i had note received any amount from tpa kindly do needful
Patient name : harshadkumar shambhubhai...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun Naib
from New Delhi, Delhi
Jun 22, 2018
Report
Copy

no claim id generated even after 17 days of submitting claim papers

My ma-id no. Is [protected] and i had submitted my insurance papers along with other requested documents for a post hospitalization claim on 5th june at the medi assist office in delhi (Bahadur shah zafar marg). It is now 22nd june and i've not received any claim id. The tracker no. Is del00053604. How do i escalate this, it's been 17 days now?

I've called them 4-5 times during this period and the response i get everytime is...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayur Yallurkar
from Bengaluru, Karnataka
Jun 21, 2018
Report
Copy

claim not processed 96211462

Address: Belgaum, Karnataka, 590006

Myself mayur ramchandra yallurkar, with policy number[protected] have claimed for a bill for the first time with claim number. 96211462.
I was asked to submit additional documents for the same.
I have submitted all required additional documents as per their requirement on 15 th june 2018 by post.
Till today i have not received any update on my claim number nor got any message from mediassist.
I request...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh Seksaria
from Chennai, Tamil Nadu
Jun 18, 2018
Report
Copy

medi assist india is not allowing me to cancel insurance policy

Address: 560072

I want to exclude my parents from the insurance policy and despite sending multiple emails before the renewal period (June 2018), medi-assist is unwilling to exclude my parents from the policy. They are deducting the amount from my salary account.

I demand a cancellation of the policy and a refund of the amount deducted.

Emp id: 750506 (Oracle)...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar64
from Bengaluru, Karnataka
Jun 15, 2018
Report
Copy

not interested to settle my claim

Address: Mumbai City, Maharashtra
Website: www.medibuddy.in/mediassist

Hi,

I have submitted a claim and all documents which i got from hospital already submitted and still process has not been completed.

Mediclaim guy asked some more documents. I asked same from hospital and they are not able to provide that. They told this is not my issue. Handle your issue with your own (They told they are providing this much documents to all patients and their medi claim processed without...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SindhuraA
from Bengaluru, Karnataka
Jun 12, 2018
Report
Copy

regarding claim no:14505832

Address: Bangalore, Karnataka
Website: Mediassist

My husband underwent treatment for lumbar spondylitis problem at ksac ayurveda hospital, koramangala, bangalore. I submitted all the relevant documents for reimbursement from mediassist for the amount 197, 019. But the claim was settled for only 84, 258 (Which included only inpatient charges, medicines and other miscellaneous charges). But the actual treatment charges are not reimbursed. I even submitted the papercutting of the government...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mou Basu sarkar
from Kolkata, West Bengal
Jun 9, 2018
Report
Copy

not settlement of my claim

I have a medi-claim policy at your end bearing no.[protected]. I have applied for a reimbursement of my medical expenses for different medical examination on 22.12.2017. May claim no. Is 15983784. Now, after that, you have asked me to submit some documents. The same documents have been submitted on 08.03.2018. But till date no amount has been reimbursed in my account.
So, this is only a claim for medical examination. More...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nidhil Sushil Shukla
from Noida, Uttar Pradesh
Jun 7, 2018
Report
Copy

this is regard to non payment of mediclaim

Address: Allahabad, Uttar Pradesh, 211011
Website: www.consumercomplaints.in/new_complaint

Sir,
I have applied for mediclaim after operation dated 12/05/17 and submitted all the documents for necessary action but the payment is not released yet. This is really very pathetic from the reputed company like you not passing my claimed. Iam mentally harrased by this. I request to release my claim
Claim no[protected]
Name-nidhi shukla
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Devichand Das
from Bengaluru, Karnataka
Jun 7, 2018
Report
Copy

medical bill claim related

Address: Pune, Maharashtra, 411057

Hi team,

My complain is regarding the claim#15999456

My mother was admitted to hospital on cashless scheme.
The final bill was of 473001 /- rs, out of which rs.205542/- got approved by mediassist. Rest i paid and left for home.

As per policy normally 80% should be paid by mediassist 20% by patient side, but in my case i paid more than 60% of the bill, so i have gone through the bill in...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Giridhar Voonna
from Hyderabad, Telangana
Jun 5, 2018
Report
Copy

denial of my mother's cashless request

Address: Bangalore, Karnataka

Reg : pa[protected] ; letter type dl; virinchi hospitals

This is extremely disappointing to know that this cashless request from hospital has been denied though i verified with medi assist associates about this clash claim process eligibility of the same.

3 to 4 weeks back, i spoke with one of mediassist team and showed my parents mediassist cards and based on his advice to go for cashless claim request as i...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gupta57
from Madanapalle, Andhra Pradesh
Jun 5, 2018
Report
Copy

parental policy activation linked to policy number - 150200/34/18/04/00000005

Verifiedmedi assist india — parental policy activation
Gupta57 on jun 5, 2018
First i was informed that parental policy will be activated by 1st june 2018. So i got my father admitted on 1st june. Now after 4 days of hospitalisation, they have rejected my claim saying that the parental policy will be activated by 1st july 2018. I have written communication to prove all this. Disappointed to see such incredible organisation......
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sweta_7892
from Bengaluru, Karnataka
Jun 4, 2018
Report
Copy

claim number 16959625

Address: 411018
Website: portal.medibuddy.in

Hello,

This is regarding my claim 16959625, as i want to raise an issue regarding my claim which i submitted on 9th june in ssc. However after several request and follow up the claim has been denied with an invalid reason.
In brief my claim was about op-poisoning which was purely accidental and no fir was lodge for this as the meddiassit wants all the data. I have provided all the data and indoor case study regarding...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
satish k j
from Visakhapatnam, Andhra Pradesh
Jun 3, 2018
Report
Copy

claim of policy number 5037472155

With reference to the above i mr. Satish k j code number 18207 hereby state that i had sent a claim on[protected] by dtdc courier no. B53912278, 53912279. You had received the same on[protected]. Please kindly approve the claim at the earliest.
It is more than a month. I have not received the claim number to further clarify the same. Please kindly sanction...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lajwanti mehta
from Gurgaon, Haryana
Jun 3, 2018
Report
Copy

harassment for reimbursement of claim no 16803756

It's really disappointing.& shameful that despite sending all documents in original & duly acknowledged receipt of that by your office,. I m harassed again n again to send them for my claim no 16803756. Original stent cover, implant charges bill, breakup bill & all other original docs were duly received by your office. Either there is miscommunication or lack of doing your duties in ur office by staff or they r not capable of seeing docs...
Helpful
Found this helpful?
Write a comment
Report
Copy
Website: mediassistindia.com

My father admitted to sakra hospital for knee replacement surgery, i have provided the insurance details to hospital and they are proceessed and initially got an approval of 1 lakh from insurance company.
After the operation, mediassist guys have denied to give the amount saying "as per the policy not payable".
Then i called customer care service employees and supervisor they are saying sorry, by mistake it was approved.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivas234
from Hyderabad, Telangana
May 29, 2018
Report
Copy

reimbursement amount is not settled

Address: Hyderabad, Andhra Pradesh

Dear team,

I have claimed my reimbursement for my mother hospitalized.
My claim amount is 18, 602 but in claim status approved amount is 14, 482-
I have submitted claim more then 1 year is over, still amount not settled

Please update me as soon as possible.

Name - srinivasa reddy atla
Claim no.15371744
Email - [protected]@gmail.com

Thanks and regards,...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
max_glue_yahoo
from Mumbai, Maharashtra
May 25, 2018
Report
Copy

claim number: 17002490 still not resolved

Website: www.mediassistindia.net

Claim status number: 17002490
Case: emergency delivery maternity

All the documents from hospital were sent and the claim pre approval for full amount was received.

Hospital told me that the final approval letter was sent with a wrong details.

Room category is mentioned wrong which was clearly mentioned at the time of taking the pre approval as well.

I contacted mediassist...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
max_glue_yahoo
from Mumbai, Maharashtra
May 25, 2018
Report
Copy

claim not resolving wrong approval letter sent

Address: New Delhi, Delhi, 110087
Website: www.medibuddy.in

Claim status number: 17002490
Case: emergency delivery maternity

All the documents from hospital were sent and the claim pre approval for full amount was received.

Hospital told me that the final approval letter was sent with a wrong details.

Room category is mentioned wrong which was clearly mentioned at the time of taking the pre approval as well.

I contacted mediassist...
Helpful
Found this helpful?
1 Comment
Report
Copy
1
104436@tatasteel
from Malegaon, Maharashtra
May 24, 2018
Report
Copy

medibuddy, app installed but not working after some months

Address: Pune, Maharashtra

Meddibuddy app. Installed but not working after some months. I installed medibuddy app around three years back. This is working very fine and also download our ma id, but now a days this is not opening and only making round n rounds.
Requesting, to line up to set right the problems, so that we shall open meddibuddy app to get the required information.
Thanks n regards
Ma i d [protected]
Raj kishore nigam
Tata...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pmsarathy$1
from Panaji, Goa
May 24, 2018
Report
Copy

reimbursement of my claim is pending

Sir, i submitted a reimbursement of claim for my wife pregnancy dated 06.04.2018 to the new india assurance through my office namely lic of india. But till date no response or message. My policy no is
120700/34/15/04/00000007. May i know why its getting delayed over 50 days. Let me know the claim status and resolve my claim reimbursement as soon as possible from your end.
Thank you.
P. Parthasarathy....
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR