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Medi Assist India Complaints & Reviews

www.mediassistindia.com

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Updated: Mar 12, 2025

Complaints 1179

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115

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1064

So far, so good. Medi Assist India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Medi Assist India will keep up the work and continue to help more customers with their concerns even better 🤝

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Medi Assist India reviews & complaints page 40

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Address: Krishna, Andhra Pradesh

Website: www.consumercomplaints.in

Dear sir/Mam,

Im Sudha.G working in Axis Bank LTD.On[protected] my spouse(husband-dependant of my claim-Naveen Kumar Nomula) has undergone under PRPO treatment due to self Leg Injury .I have submitted all the original bills and documents under pre-hospitalisation which has reached Medi Assist office on 08.01.18 of amount Rs 12805.

But they have wrongly processed my claim as Main Hospitalisation and kept my claim...

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Address: Krishna, Andhra Pradesh

Website: www.consumercomplaints.in

Dear sir/Mam,

Im Sudha.G working in Axis Bank LTD.On[protected] my spouse(husband-dependant of my claim-Naveen Kumar Nomula) has undergone under PRPO treatment due to self Leg Injury .I have submitted all the original bills and documents under pre-hospitalisation which has reached Medi Assist office on 08.01.18 of amount Rs 12805.

But they have wrongly processed my claim as Main Hospitalisation and kept my claim...

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Address: Kanpur, Uttar Pradesh, 209203

Website: axis bank ltd

Dear sir /ma"am,
As per policy we operated my father stone operation at kanpur in suraj hospital and submit the all paper to mediassist department by courier (Tracking number —[protected] — pushpak courier) before two month but still no body reply for this and no any status are update or inform to me kindly process the claim on urgent and any pendency to let me know.
Thank you
Jitendra kumar
[protected]...

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Address: 391310

Website: prakash.bhatt1977@yahoo.com

Dear sir, our claim id no.16032950 dt.01/01/18 from vadodara-gujarat. There is claim amt. Only settled rs.20220/- out of 30530/- a huge amt. Deducted in our case so, mail lots of to your ahmedabad office, but there is no any response to us so, we complain to you kindly look in the matter & solve our problem.

Shardaben k. Parmar
2190, shaknar soc,
Bajwa-391310. Dist. Vadodara
Gujarat.
Mo. No.[protected]...

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Address: Bangalore, Karnataka

Dear sir,

I have corporate mediclaim policy under medicare tpa srevices. Policy no. 602200/46/17/[protected].

Name:nagalakshmi
Claim num:16319012

I have admitted to hospital as i got hepatitis and because of that i became very weak and they told me to admit so admitted and i applied for cashless but that process was too slow and became delayed. So i paid all my hospitalization bill and got...

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Address: Bangalore, Karnataka, 560037

Hello sir,
You assist in this matter will be highly appreciated. It’s been 6 months to get the reimbursement for my claims. To many follow-up’s, inefficient process and communications, no transparency. The claim has not been handled by mediassit as promised by them in their policy.

In this complain form, i'm unable to attach mail communications. I can submit it when you request for....

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Address: Rajkot, Gujarat, 360005

I submitted the claim on dt. 29 september, 2017. The reference # is 15573517.
It is more than 4 months and the claim is yet not settled.
The query and documents asked then after, were also submitted before 2.5 months.
Since then, there is no progress in the claim settlement. The status checked online on their site shows “in progress” since a long.
Pl help....

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Address: Ahmedabad, Gujarat

As i have to undergone my parents cataract operation from caseless hospital network of mediassist, i have to submit e card of my parents. Same will not download from the site (Message show error during downloading e card). So i was sent a lots of mail and reminder mail to mediassist. But there is no reply till date from them.
So please do the needful asap....

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Address: Jammu, Jammu and Kashmir, 180001

Website: dheerajgupta2010@yahoo.com

I dheeraj gupta employee of canara bank bearing staff id 92609 had apllied claims in mediassiat portal bearing claim. Number16248006 and 16265739 are denied and the reasonof deniel given by tpa mediaasist was this treatment is not covered under policy, but mediaasit was unable to. Provide list of diseases treated under policy and tpa mediassist was not cooperate and not provided the terms and conditions of policy which is under policy...

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Address: Hyderabad, Andhra Pradesh, 502032

I am writing to inform you that i have been waiting for more than 3 months to get my claim for inr 10640 approved.
My claim number is 15698815 which was raised on 8th november 2017 but to my utter surprise even after 3 months it is still in limbo.

I have called the help desk umpteen number of times but every time i get the same response that things are being looked into.

Please get it approved asap.br...

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My claim id is 95181566 emp i'd (824072)
I had hospitalised my father on 1st nov 2017 and i submitted all original bills in time to madiassist office. Till date my claim is not processed. Every 2nd or 3 rd day i call representative and ask to process claim but they kept pending saying original bills are not there. Representative every time confirm that original bills are there and says today i will process but till date not processed....

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Address: 560066

Website: Medi assist india

My tracking number:h[protected] & claim no: 15886277. I have submitted my claim on 24th november 2017 for 32, 949 (Inr) for my father. They approved for only rs.21, 057 and remaining rs.9053 will be reprocessed based on break up bills for medicine. After that i have submitted my father medicine bill hard copy on 11th january 2018 and yet there is no response from medi assist end. I have called customer care number for this claim process...

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Address: Pune, Maharashtra, 412207

Hi team,

I am a dboi employee with id 8386364.

I am waiting at billing section in imax hospital, wagholi, pune to get the claim bill for discharge.

This claim is against my dependent - son

Claim no[protected]

Let me know current status. I was told 1:30 hrs before that the approval will be done in next two hours.

Please let me know the status and the...

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Address: Bangalore, Karnataka, 600000

Website: Mediassist

Claim no. 95509121
Issue - claim was raised for my dad's stroke when he was admitted to the apollo hospitals chennai on 3rd feb'18 at 9:22 pm.
Claim raised on monday 5th feb'18 through apollo mediclaim deptt.
Medi assist insisted to be provided details of actine line of treatment, medication, running bill which was provided by mediclaim deptt. Of apoloo hospitals greams raod, chennai on 5th feb'18.
Medi assist...

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Address: Jamnagar, Gujarat, 361142

We refer to your hospitalisation claim vide our ref # 16243550 please find attached claim approval advice for the hospitalization at dhirubhai aoh and family welfare centre for the date of admission: 10-jan-2018 with claimed amount of rs.8004.

At the time of submitting the claim insurance person told x ray film will show when ask. It is available with me. I will hand over and show if you need. Now they deducted rs. 390 from...

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Address: Chikkaballapur, Karnataka, 562101

Jeevan Hospital is empanelled with Mediassist for cashless services. Even after getting the preauth and approval they are yet to release the due amount for the past one & half year. Our repeated complaints have gone in vain. Our calls to the claims Department personel Viz Arpitha & Mahadevi are being cut repeatedly. Whom to contact now. We posted a mail which gave us a ticket No 30774258 and claimed that we would get a response within 1 working...

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I am wipro employee and i have submitted the claim documents to mediassist and received the claim number on 31st jan 2018. But have not received any communication regarding claim number so far. I am unable to track the status since i have not yet been provided with claim number. Even after sending couple of mails to mediassist they are not responding to any single mail....

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Address: Beed, Maharashtra, 431122

Website: www.medibuddy.in

Claim no. 15970073
Vijaya bank telgaon branch.
Insured name : ashok bhanudas lolge
Employee name : ganesh ashok lolge
Employee code : 25553

I have submitted claim 43days before. After he required another document, i had also provide this document via medibuddy app & mail and hard copy sent to nandan courier consignment no[protected]. He received courier at jan 10 2018 2:54pm.
Then telephonic...

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Address: 560100

My wife medi assist id is [protected].
My employer has covered insurance for my family.
Claim no is 15931176.

Though the hospital who treated my wife for multiple sclerosis through ayurveda says that hospitalization is required, mediassit says below
"on perusal of the claim documents submitted, this claim pertains to admission of mrs. Aruna varadharajan to arya vaidya sala, admitted with a complaints of...

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My claim is show settled in your system on 6th jan but the amount is not credited in my bank. You also confirm that it issue of nic its happen on 12th jan but still i'm waiting for my claim amount. I drop the many emails and also call much time on customer care but not received any satisfying answer till the time plz let me know that how much time you have need for settled my claim because i'm waiting for last 3 month.

Claim...

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