Claimed

Medi Assist India Complaints & Reviews

1
Updated: May 10, 2024
Complaints 1174
Resolved
114
Unresolved
1060
Contacts

File a complaint to Medi Assist India

Having problems with Medi Assist India?

File a complaint and get it resolved by Medi Assist India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Medi Assist India reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shivraj tyagi9999824693
from Noida, Uttar Pradesh
Apr 1, 2018
Report
Copy

claim not settled in my account from december to till now..

Address: 122001

Why the claim not settle in my account from december to til now.

I think i doing a big mistake to take your health policy for me.

I giving rrmbursement docs.in january to getting claim but toaday is ist april and calim is not passed till now.
This company is very bad when i call in customer care of this company he is not giving me a right suggestion and everytime say please wait for sime day your claim...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shnuvi99
from Bengaluru, Karnataka
Mar 21, 2018
Report
Copy

claim denied without even verifying the claim start date.

Address: Bangalore, Karnataka, 560048

Hi Team,

Policy Number:[protected]

Policy Holder name; Nagaraj Rao Mohithe

Patient Name: Kalpana Nagaraj.

1.Came to know that claim numbers 95664640, 95664584 are denied with reason as Preexisting disease.

2.Our Policy was issued in 2002 and the disease was diagnosed in Aug 2014.

So how is it preexisting Disease ..?

3.For only...
Helpful
Found this helpful?
1 Comment
Report
Copy
L
lakshmanraoboddu
from Vuyyuru, Andhra Pradesh
Mar 20, 2018
Report
Copy

for reimbursement to which address I have to sent the bills

Address: 521456

I have taken Floater mediclaim policy (PNB PARIVAR SURAKSHA), subsequently my wife hospitalised. Due to some techinical poroblem, I have paid payment to hospital and taken bills. For Reibursement purpose, to which address I have to sent the same. Pl inform me. My telephone number [protected]. My policy no.[protected]. I am enclosing the hopspital bills for your reference and process the same and reimbursement purpose. I am also submitted...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
Address: Ahmedabad, Gujarat, 382345
Website: www.medibuddy.in/claim

Hi
This is ajaykumar jivani, worked in tcs for 6.2 year. While i left the company, one claim was pending to approve.
Claim number : 95386197
Member id: [protected]
I have been moved to australia after submitting document on 1 jan 2018.
One month later, till one month everything was shown as payable in the status. After one month, suddenly they realised one document is missing which is already there in the...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
Jyotzz
from Yellapur, Karnataka
Mar 6, 2018
Report
Copy

medi assist complaint | urgent

I opted out for parental top up plan.. But i dint get any confirmation. N by default now it is opted in. I don't want any topup plan for my parents. N so i don't want any deductions in my salary. Last month already 4000 got deducted n now there is no option or help available. This is how u people make money.
Revert me on this email id-jji. [protected]@gmail.com...
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: Kolkata, West Bengal, 7000084

Please note that my claim ccn# 95557068 under policy#[protected]Emp no -018011;emp name - asoke kumar lahiri is not been settled as yet. I also not being informed either by e-mail or sms about the status of the settlement till date. This cause me imense displeasure. A line of confirmation about early settlement is highly appreciate.

Regards,

Asoke kumar lahiri.
Mob: [protected]...
Helpful
Found this helpful?
5 Comments
Report
Copy
C
cheena jain
from Mumbai, Maharashtra
Mar 6, 2018
Report
Copy

not proper criteria of bill reimbursement

Address: Tonk, Rajasthan

I cheena jain bank of baroda emplyoee i also submitted reimbursement bill of my father before 3 month ago but no process in this even no satisfactory response i receive it is a continuous domicillary treatment for life time. Why its so delayed and why you could not reimburse my bills? Please explain your criteria of bill reimbursement so can i reimburse our bill....
Helpful
Found this helpful?
2 Comments
Report
Copy
K
karalesd
from Pune, Maharashtra
Mar 4, 2018
Report
Copy

complaint with reimbursement claim ccn

Address: Pune, Maharashtra, 412105

As cashless facility was on hold, i had to go with reimbursement option for my father's claim. Submitted all documents. Now mediassist is asking me clarification of "why cashless facility is not used though hospital is in network list". I had crossed checked with customer 10 times. They said ruby hall clinic, pune is not in network list. So reimbursement option is fine.

Could you please tell why clarification is required if...
Helpful
Found this helpful?
3 Comments
Report
Copy
B
Bhavithra Kumar
from Delhi, Delhi
Mar 1, 2018
Report
Copy

claim number - 16446860

Address: Coimbatore, Tamil Nadu

My father was admitted for an operation, craneoplasty. I. Received an initial approval. After 3 days of observation the operation was called and justification has been sent along with claims request. The discharge summary and final bill was sent at 10am today morning. I repeatedly got updates telling there will be an update after half an hour but no use. Luckily i was able to talk to customer are executive around 5pm and he told claims will...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mithunsonny
from Chennai, Tamil Nadu
Feb 28, 2018
Report
Copy

claim amount complaint

I have made a reimbursement claim for amounted 45000 INR, claim number 16457686 for my wife Elizabeth. Now I got the messenger like INR 38290 is under process. I want to know what happened to the rest amount, so I called their customer care numbers but none of them is working. Poor and Worst service. There numbers are not working and they are not servicing well. I want to solve this ASAP...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Simschellumhospital
from Chennai, Tamil Nadu
Feb 28, 2018
Report
Copy

pending bills

Address: 636007

Patient name : rajaram. V
Ccn : 95251716


Patient name : d. Selvarani
Ccn : 16223310


Patient name : s. Jayamani
Ccn : 16198810


Patient name : s. Rajendran
Ccn : 15924627


Patient name : k. Baggiyam
Ccn : 15402151


Patient name : jegadeeswari palanisamy
Ccn : 15376776

br...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
deep touver
from Noida, Uttar Pradesh
Feb 28, 2018
Report
Copy

reimbursement amount.

Address: New Delhi, Delhi

Dear team,
I have claimed my reimbursement for my surgery which is held on 01/12/2017.
My claim amount is 55754/- but in claim status approved amount is 53170/-
So i want to know reason the for rejected amount. I have submitted all my documents.
Please update me as soon as possible.

Name - deepak
Claim no.[protected]
Contact no. [protected]
Email - deepak. [protected]@gmail.com...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramaprasad S
Feb 27, 2018
Report
Copy

not able to reach contact center

Address: 560016
Website: mediassistindia.net

Hello,

The domiciliary claim that was lodged by my father has not been settled even after 6 months by the bangalore office. I have tried to phone their call center but i have not been successful in months now even after waiting for hours on ivr. I have been looking for an escalation matrix, but there is no information on the escalation matrix as well. Can you please help in getting the escalation matrix.

Thanks,...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
karalesd
from Pune, Maharashtra
Feb 26, 2018
Report
Copy

reimbursement claim 95424591 is not settled yet

Address: Pune, Maharashtra, 412105
Website: mediassist India

Hi,

It's almost 50 days that i had submitted reimbursement claim along with clarification of why cashless facility is not used instead of reimbursement. I have explained that given Ruby hospital, Sassoon Road is not in the list as conveyed to me by customer care before admission of my father to hospital.So i had gone with reimbursement option.

Still they asked me for clarification. So finally i have written...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil g.r
from Chennai, Tamil Nadu
Feb 25, 2018
Report
Copy

repudiation of my claim

I recently underwent d&c procedure at a clinic because of a missed abortion. I submitted relevant bills and report but my claim has been repudiated on the grounds that i was treated as out patient.
I was treated by my gynaecologist and procedures were carried out in a way she thought it would be correct.
Hence i was treated without being admitted or hospitalised as she thought it was not required.
But i underwent dilatation...
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
S
sudhanaveen
from Mumbai, Maharashtra
Feb 22, 2018
Report
Copy

regarding my spouse claim which is pending since one and half month

Address: Krishna, Andhra Pradesh
Website: www.consumercomplaints.in

Dear sir/Mam,

Im Sudha.G working in Axis Bank LTD.On[protected] my spouse(husband-dependant of my claim-Naveen Kumar Nomula) has undergone under PRPO treatment due to self Leg Injury .I have submitted all the original bills and documents under pre-hospitalisation which has reached Medi Assist office on 08.01.18 of amount Rs 12805.

But they have wrongly processed my claim as Main Hospitalisation and kept my claim...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sudhaa.G
from Ferokh, Kerala
Feb 22, 2018
Report
Copy

regarding my spouse claim which is pending for one and half month

Address: Krishna, Andhra Pradesh
Website: www.consumercomplaints.in

Dear sir/Mam,

Im Sudha.G working in Axis Bank LTD.On[protected] my spouse(husband-dependant of my claim-Naveen Kumar Nomula) has undergone under PRPO treatment due to self Leg Injury .I have submitted all the original bills and documents under pre-hospitalisation which has reached Medi Assist office on 08.01.18 of amount Rs 12805.

But they have wrongly processed my claim as Main Hospitalisation and kept my claim...
Helpful
Found this helpful?
1 Comment
Report
Copy
4
45669
from Mumbai, Maharashtra
Feb 22, 2018
Report
Copy

complaint against policy number — 5008000952 and ticket no-3127347

Address: Kanpur, Uttar Pradesh, 209203
Website: axis bank ltd

Dear sir /ma"am,
As per policy we operated my father stone operation at kanpur in suraj hospital and submit the all paper to mediassist department by courier (Tracking number —[protected] — pushpak courier) before two month but still no body reply for this and no any status are update or inform to me kindly process the claim on urgent and any pendency to let me know.
Thank you
Jitendra kumar
[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
prakash.bhatt1977@yahoo.com
from Vadodara, Gujarat
Feb 21, 2018
Report
Copy

for reimbursement claim big amt. deduction purpose

Address: 391310
Website: prakash.bhatt1977@yahoo.com

Dear sir, our claim id no.16032950 dt.01/01/18 from vadodara-gujarat. There is claim amt. Only settled rs.20220/- out of 30530/- a huge amt. Deducted in our case so, mail lots of to your ahmedabad office, but there is no any response to us so, we complain to you kindly look in the matter & solve our problem.

Shardaben k. Parmar
2190, shaknar soc,
Bajwa-391310. Dist. Vadodara
Gujarat.
Mo. No.[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nagalakshmi gn
from Bengaluru, Karnataka
Feb 20, 2018
Report
Copy

claim denied

Address: Bangalore, Karnataka

Dear sir,

I have corporate mediclaim policy under medicare tpa srevices. Policy no. 602200/46/17/[protected].

Name:nagalakshmi
Claim num:16319012

I have admitted to hospital as i got hepatitis and because of that i became very weak and they told me to admit so admitted and i applied for cashless but that process was too slow and became delayed. So i paid all my hospitalization bill and got...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR