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Medi Assist India Complaints & Reviews

www.mediassistindia.com

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Updated: Mar 12, 2025

Complaints 1179

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Not reimbursement of my anesthesia bill.

Medi Assist India reviews & complaints page 38

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Address: Kheda, Gujarat, 387001

Below mentioned docket was received at your end a month ago and still it not proceed.. Whats the status for the same kindly give all the details on very urgent basis
The process tat as per irda is 7 to 8 working days after receiving all the claim documents

From: [protected]@mediassistindia.com
Sent: wednesday, april 4, 2018 3:05 pm
To: premsinh manuji rajput
Subject: medi assist claim document receipt...

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Address: Hyderabad, Andhra Pradesh

Website: hal@mediassistindia.com,mediassistindia.com

Dear sir/madam,
My self j jhadeswar rao, maid no-[protected], i had opted for hal post superannuation group health insurance schemes - voluntary top up scheme.

I have paid an amount of rs 14935/- towards
Hal post superannuation group health insurance schemes - voluntary top up scheme on 22nd january 2018.

Below are my details

J jhadeswar rao - maid no - [protected]
J suryakanta...

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Address: Surat, Gujarat, 396445

Dear team,
I have claimed my reimbursement for my son hospitalized children hospital navsari is held on 07/04/2018.
My claim amount is 4668/- but in claim status approved amount is 2988/-
So i want to know reason the for rejected amount. I have submitted all my documents.
Please update me as soon as possible.

Name - anjana mukesh patel
Claim no.16851786
Contact no. [protected]
Email...

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Address: Mysore, Karnataka, 570011

Website: portal.medibuddy.in

The insurance that i have taken is not being updated by Mediassist. Its been a month i have updated things from my end but nobody cares about responding to me. The insurance doesn't show the correct coverage. I had claimed a cashless but was not given complete payment because of their lack of timeliness. Very bad customer service from the Mediassist end. I had to take loans to pay the money to the hospital. What is the use of Cashless facility...

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Address: Ahmedabad, Gujarat, 382213

There is a descripency in claim id 16582335 for copay of 2500 rs.
My claim id is 16582335
Intimation id: 10584736
I have talked to mediassist executive about maternity admition of mrs vandnaben bhavsar on[protected]between 8:00am to 9:00am and he has given me this intimation id. But by his mistake he raised intimation for my mother mrs devikaben bhavsar who is 46 years old.
How can a person raise a claim of maternity...

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Address: Kolkata, West Bengal

My claim no is 16631947. I have submitted (Date - 23/03/2018) all the documents & investigation reports in original & discharge diagonosis. But then again they ask for the same. I mail atlst 17/18 times & called 30 times. But nothing had been resolved till date. They never revert back. One week status shows pending next week it shows under processing. Then again show status pending. Kindly escalate the matter to higher official. Even i ask...

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Address: Mumbai City, Maharashtra

Website: www.medibuddy.in

My claim no re: reimbursement/claim no: 95212201 and claim no 95237609 has been not progressed even after providing all the required documents since january 2018. Whenever i mail them about the status the only reply i get is we will update/ progress the request in 4 to 5 business working day and then there is no reply after that... This loop is never ending and i do not understand why both claims are stuck.

Please escalate...

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Address: 848101

I have submitted reimbursement claim against claim I'd 16790431 on 12apr to your office. But till date I have not not my claim amount. Where as I have got a mail from your end stating that you further need some more paper. In this regard I want to tell I have submitted all the form along with part B form signed by hospital and doctor .in my discharge summary all the detail is given i.e advice for admission . duration of disease and treating...

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Address: Gorakhpur, Uttar Pradesh, 273008

I got my son treatment, after treatment i send all documents to mediassistindia. But they are asking for room tariff. I approaced to hospital, hospital refused to provide so, as hospital had already provided all related room bills, medicine, diagonis bills in original. But no one from mediassist is ready to listen us and confirm directly from hospital....

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Address: Bangalore, Karnataka

Website: Insurance reimbursement claim

I was asked to check if my inr of 61070 has been credited to my bank account... As i checked today, its not credited... Please hurry up the process as its already been too late and more than expected time
Its been very frustrating to wait for more than 2 months to receive the money
Claim number is 16421215

No progress even after the complaint is raised... Very upset about the process.....

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Website: Mediassist

My claim number is 16421215 and its been approved more than 1 month back and everytime i call the insurance team... Am promised to receive the amount in the next 10 business days and no progress... Am fed up waiting.. Amount has been approved long back and i have not received my money even after more than 1 month.. Very disappointed with false promises.

I asked is there a way i can escalate this issue and was informed that...

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I have the following MA ID which could not be traced in your website
MA-ID [protected]
Name Nanduri Satya Narasimha Subrahmanya Srinivas

My following health insurance policy also could not be found in your website
Insurer National Insurance Company
Policy number[protected]
Date of renewal - 06/04/2018...

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This is animesh.
I'm working with wipro and have submitted claims. My claim is on hold and now closed for documents that i've already submitted. Customer care response is very poor in updating me with what is stopping reimbursement process now and i'm just put on hold everytime and the call gets cut. Please proceed my claim and stop fooling around...

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Address: Pune, Maharashtra, 411045

I am working in honeywell international and my wife is working in tcs. We both have mediassist claim provided from our respective companies.

My wife delivery happened on february 8th 2018. Before her delivery i checked with mediassist team regarding reimbursement procedure as my hospital didn't have cashless for mediassist, even i my company (Honeywell international) also providing mediassist insurance, at that time customer...

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Address: 560036

Dear sir,

I am employee of autoliv india pvt ltd, and my employee id 650, medi assist policy #[protected]. Above said id i have suggested to add my son naming b. Ahaan shaikh. On date 10th april 2018. And our hr said son added successfully. Please confirm the status of enrollment of my son in medi assist policy.

Thanks
Bharkath ali s
[protected]...

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Address: 411006

Website: www.medibuddy.in

Dear customer care,
My name is nitin ashok yadav. Company name - te connectivity india private limited. My employee id - 20385
Your medibuddy app. Not start in my phone, so i want your valuable help, but your customer care no. Also not connected,
Now, what can i do.
Please contact on my phone or email.
My contact no. - [protected]
E-mail id - [protected]@gmail.com...

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Address: Mumbai City, Maharashtra, 400020

Website: www.dhs-india.com

Claim amount of rs.5978/- alongwith necessary supporting document submitted at kolkata office of tpa-dhs on 31.10.2017 & and it was sent under lot no.361 by dhs, kolkata on 3.01.2017 to their controlling office & received by one staff named boibhav on 3.01.2017under united india insurance and bank of india (Retired) policy. Since then no reimbursement, no reply came from them
Even after several mail & phone reminders. Please advise.br...

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Address: Ahmedabad, Gujarat, 382350

Website: mediassistindia.net

Hi,

I have submitted all the documents on 30th april, 2018 as per below detail.
Domiciliary d[protected]c[protected] atharv first child claim document generated 668 —
Domiciliary d[protected]c[protected] atharv first child claim document generated 715 —
Domiciliary d[protected]c[protected] atharv first child claim document generated 720 —
Domiciliary d[protected]c[protected]...

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Address: Ranchi, Jharkhand, 834009

We had a corporate tie up with mediassist. I have met an accident on 08th of feb 2018 on my way going of regional office ranch with the road divider in way of protectig a cow. Since after the accident i was unconsious and was referred to santae vita hospital ranchi.in the emergency there was a visiting doctor available at that time. He has written the details of the injury and for remedy he asked for surgery. My family decided to get operated...

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Address: 570011

Ref no: 3461675
Mediclaim policy no.: [protected]

Its been 2 weeks over i sent mail to medi assist/medi buddy regarding my mother kidney stone removal treatment..
I didnt get the confirmation reply for my queries instead i get reply like we forwarded to concerned team will reply i got same reply 3 times.

If i dont get immediate confirmation on this i am going to inform my company to cancel...

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