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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

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transfer myntra credit amount to my bank account

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Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 112

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Address: S4, 48 Suryansh Apartment, Heera Nagar, opposite Ganga Jamuna Petrol Pump, Santosh Nagar, Jaipur, Rajasthan 302019

Website: www.myntra.com

When I have entered the wrong account number, multiple times I have talked with their customer support member and supervisors. They said just wait for 3 days, then asked me to wait for 7 business days, they assure me"If your account number is not matched with holder name, myntra will not process your payment, even the spelling is wrong, we don't transfer the money. After the wait for 12 days, I have again contacted them, they said we can't...

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Address: Bangalore

Website: www.myntra.com

Hi I'm Hemant my major concern is that I ordered mast & harbour boxers Rs.359(Order ID #1185137 [protected])
but unfortunately I received defective product. I was shocked to see when I opened the parcel.then I raised a complaint with attached photos of the defective item to Myntra. Then after couple of days I got approval that, your refund amount is initiated. I had used Flipkart pay later for this order. But there is no any amount...

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Its really disappointing that despite product got picked up 5 days back still I didn't receive its refund and even after raising complaint didn't receive any positive response from your end.

Your team says they investigated regarding this issue but the truth is they didnt even connected with Pick up executive. If he/ she would have connected they could have find that even Pickup executive is agreeing that he collected the product...

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Address: Parbhani

Myntra asked to do self shipment of Mayra top to their warehouse through courier. After DTDC reached to deliver the Bhiwandi warehouse did not accept the parcel twice they rejected it .
I shared courier receipt also the consignment status if rejection by warehouse to Myntra but their help centre refused to give me back my money.

Please find attachment of courier...

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I ordered woodland shoes from Myntra On 3-Oct-2021 received by me on 13-Oct-2021 (order ID# 118525137828721385103 ) Product Name: Men Camel Brown Mid-Top Flat Chelsea Boots With Laser Cut & Printed Detail and the item is sold by Truecom Retails. I paid 2556 for the shoes. within 5 days o[censored]se. The sole of the shoes got damaged. I requested to you, please refund or replace me with an original product of woodland which I have paid for. br...

+3 photos

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On my return request Myntra assigned one delivery boy he picked both products and not updated on that day I have got the message saying your return pickup failed immediately I contacted customer care they are Also not giving response this people are really irritating me by simply we will update on or before of some date next day they will close the issue worst service by Myntra...

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Address: TVH Svasti Phase II, Flat No:4411 (Middle Wing), Eswaran Koil Street, Thuraipakkam, OMR Road, TVH Svasti Phase II

Name of the delivery agent Ajish . Mobile number [protected].
He said the total product value was 2500 I paid the amount to him as it was COD. Later at night when I checked the products one jeans was missing but the app showed delivered. I then contacted myntra customer care. Spoke to agent abhijeet around 9:15 pm who insured he would raise a complaint. I then got to know that apart from not delivering the jeans and charging me it....

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Hi

I am highly disappointed that my below query has not been resolved inspite of me following up continuously on myntra app and via email.

I have been a loyal customer for last 8 years and very disappointed that Myntra has been so irresponsible regarding a valued customer's complaint.

Can you please resolve the below issue asap or advise me on how to escalate this complaint.

If this...

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Return declined. Exchange also declined. No call backs from the escalation team since 3 weeks. They have delivered the wrong color shoes. Brand tags, box and packaging is 💯 % intact but they refuse to accept. 4.5k stuck.
Order ID # 1184906 [protected]...

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I ordered two sets of roadsters b, but i would like to return it as it was not worth the quality and size and stuff was not comfortable too, here is my order id Order ID # 1186249 [protected]...

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Address: Hno12-45 bollaram village medak district

Wrogn shirt return no [protected]
Price 1027 refund
Bank details a/c no [protected]
IFSC code sbin0018062
Sbi
Account name sanjeep nayak...

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Address: 3rd Floor, A Block, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068

Website: myntra.com

I placed a return request of a product costing Rs.1514/- on Myntra on 18th October. That day I didn't receive any message from Myntra regarding the pickup being done on same day. However a delivery boy came and asked for the return showing me the photo of the product on his phone. I handed him over the product.
After pickup I didn't receive any message saying that the pickup had been completed. In night I received a message saying...

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I have ordered one makeup revolution kit and received the product entirely damaged one . I placed a return request filling in all the details for which I received a message from myntra that my parcel will be picked up by ecom express courier partner but unfortunately they never came to pick up the same.
After that I raised a complain in myntra toll free number regarding this for which I was given the assurance that it will be picked...

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I have ordered two dresses from Myntra and paid in advance and it was initially due to delivery on 13th Oct but delayed and packet received on 17th Oct and delivery guy marked both products delivered, on opening packet one product was missing checking with delivery guy he said they scan bar code of packet they do not know about what’s inside packet. Raised a complaint on customer care where they said they will resolve it after investigation...

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I ordered a Noise smartwatch from myntra.com but i recieved am empty box. Sadly, I could not record a video while unboxing it. When I contacted the helpline number( a number of times) they said they could not do anything about it since we did not have any prove....

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Address: Hyderabad

I ordered for Biotique Bio Neem Margosa Anti-Dandruff Shampoo & Conditioner 650 ml,

Order number 118471764126340362003
And what i got was a Sandal, and when i got the package the outside package was sealed but the inside pack was already opened and when i saw it was a sandal, even after continued calling and emails they tell me this
- Product went through the mandatory quality check.
- As per the packaging...

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I’ve received a wrong product. I’d ordered a Adidas shoe but I have received a wrong & defective nike shoes. Now Myntra denies to accept their mistake and is not giving me proper response.
My Myntra order id is 1186027 [protected]
It was a ₹3, 299 shoe.
I have been completely cheated
Please contact me on [protected]

I can help you more with details if needed.
The Nike shoes box have...

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I ordered a leopard print shorts from Myntra and I recieved a wrong product with a smaller size...so I replaced it with a bigger one then again I recieved a wrong product i.e. a pant that to small in size..then I again replaced the order with a sweat shirt..and now my exchange order is on hold ..what the hell should I do now...I am highly disappointed with the order..as it has been replaced for the third time now..and still not reaching to...

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I have orderedens kurta for my brother in law. After few days when i checked my status it was showing delivered. When i asked my Brother in law he said nothing has been received. I called customer care and they are saying they resolve the issue withing 3-4 days of delivery. Now its 4-5 days more so they cant do anything...hopeless inspite of checking whi have delivered n to whom. They r just closing the matter by sorry. Worst customer service....

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I had ordered a safari suitcase having Order ID # 1185755 [protected].
but the item was not delivered to me.

I called the delivery boy having mobile no. [protected] for three consecutive days (17 Oct, 18 Oct, 19 Oct) But every time I was told that he will deliver Suitcase next day. He was asking for OTP without delivering my goods. At last delivery boy refused to come to my given address and cancelled my order on...

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