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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
Complaints 9819
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 113

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R
Ravi0624
from Shimoga, Karnataka
Oct 19, 2021
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Product delayed to exchange

Address: Shimogga

Exchange policy, that product delivered to me as no price tag at all, when I going to exchange it delivery agent asking price tags......
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S
shubhampaul.1316
from Bokaro Steel City, Jharkhand
Oct 19, 2021
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Receiving invalid OTP and getting wrong login password therefore not able to login to my account

I ordered several items from myntra and not able to return any of them. My myntra account was logged in to my phone and suddenly logged out as i have reset the password. upon several tries and several complaints, i am unable to access my account. the customer care says that my account is active and not blocked. I am recieveing OTP but none of them are getting validated neither my e-mail and password are working.
Myntra e-mail ID- shubhampaul.[protected]@gmail.combr...
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D
D Bhagyashree
Oct 19, 2021
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Package not delivered and it shows delivered

I ordered 8 products from myntra out of which i received only 5, and after complaining my issue got closed and i got no refund. I have paid for products and haven't received 3 of them, the delivery agent didn't deliver these products.
Order ID # 1185071 [protected]...
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S
Sai Subramanyam
Oct 19, 2021
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Cancelled my order without my permission

I ordered wrogn jeans on Myntra sale.it is still available in stock and can be delivered to my place, Myntra just gave me a mail telling we are unable to deliver your order, why did they put up some offers and cancel later as it was their wish they can do anything with thier customer order without their concern...
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A
asha kaul
Oct 19, 2021
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Neither took the product nor gave my money back

Address: Sion circle Mumbai
Website: Myntra.com

I had ordered a Kurta and a plazo from Myntra order ID : #118567113551411937001 from my contact number [protected] .

I wanted to return to them and get the refund since the quality wasn't good. Initially they took the product but said it didn't pass the quality check, in fact I have taken pictures of the packet and gave the product as it was delivered to me. Still they rejected and later re-shipped it to me back. I called...
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Mohammad Nizamuddin
Oct 19, 2021
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Exchange request for my trousers

Address: Warangal
Website: Myntra

I have got large size pant and i wanted to adjust with my original size so i have asked to replace it with correct size but they refused it...
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S
Sushmati roy
Oct 19, 2021
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Order 2 item but received 1 item

Address: 1st floor jothy auto building Mahamati complex Dollygunj junction Portblair south andaman 744103

Hi sir/maam
I order 2 item 1 is sunscream and another 1 is body lotion but I received only sunscream and not received body lotion and I paid the amount of both of that.. So in this situation what should I don't and how will I get my body lotion as soon as possible.. Kindly help me out please...
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C
Chidananda M.
Oct 19, 2021
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Missing product in the same package

I have ordered 2 items but received only one item in the package.
I have been following up with the Myntra but they are very irresponsible and closing the 3-4 tickets raised on this issue. Even i called the customer care more than 10 times but they always ask to wait for 24hrs n close the ticket

Date of incident: 12 oct

Smart Bear T-Shirt...
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Rinse
from Leh, Jammu and Kashmir
Oct 19, 2021
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No information for delayed delivery

My name is rikky Negi. I ordered 7 items from Myntra on September which we’re supposed to deliver by 15 October. There is continuous in delay in the items, I sent mail to the Myntra team regarding the issue to cancel all my orders and refund my money because I won’t be staying at this location for a long time. I stated my issue to them 3 times but they didn’t I ddnt get the satisfactory response. I again sent them the mail regarding...
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raksha raghav
Oct 19, 2021
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My order had been picked up as returned, but the status in Myntra app shows that the return has been cancelled

Website: www.myntra.com

I had raised a return request on myntra on two of the dresses that I had purchased from them . On Oct 18th at around 12.40pm, I received a call from the delivery guy asking me to return 2 products. I went ahead, I confirmed yet again if he is the one picking both the products and gave the product to the delivery guy. In the evening I received an SMS and mail from Myntra saying that the return request has been cancelled since I was unavailable,...
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Bipin Kumar L
Oct 18, 2021
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Payment deducted from airtel wallet but order not confirmed. I still didn't got refund

Address: Mandya

I placed a order (14/20/2021) and paid through airtel wallet. Payment was deducted but order didn't got confirmed. Still I didn't got refund. Am trying to contact Myntra customer service but they are not recieving the call....
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Pooja Gumber
Oct 18, 2021
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Tommy Hilfiger watch missing

Website: Myntra

I have ordered Tommy Hilfiger watch &allen solly bag from Myntra . I received the parcel on 5 october 2021. I had already made the payment before receiving the parcel. When I saw the parcel it was torn from one side and was sealed with white tape. So I opened the parcel in front of the delivery agent. I only got 1 product inside the package and tommy hilfiger watch was missing. So I immediately filed a complaint to Myntra customer care executive...
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sudhir85shukla
from Lucknow, Uttar Pradesh
Oct 18, 2021
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Very Bad Services

We have booked a product by mobile number ([protected]). after that we received wrong product. I think you seller is blind and he pickup a product and send me. When we placed it for exchange then your delivery person are came and said we can not pickup this product. First you take approval from customer care then we return it. I don't kwon why he is came if he not take return. Now you are joking with your customers. you are doing very cheep...
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Nitisha Bhandari
Oct 18, 2021
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Undelivered Safari Grey 56 cm Trolley Suitcase

Order ID # 1185384 [protected]
Details –

During Myntra Sale period I ordered Safari Grey 56 cm Trolley Suitcase along with some other articles.
It is showing delivered to me on 10th October but in reality it was never delivered.
I raised a dispute with Myntra and raised a complain with Myntra IN[protected] which was forced closed saying the order is delivered according to them.
I...
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Roshni_Singh
from Gurugram, Haryana
Oct 18, 2021
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Company negligence

I ordered a piece of clothing from Myntra. When I opened package, I got only 2 torn plastics inside, nothing else was there. When I raised a complaint about this, they took 6 days and then declined my claim stating that as per Myntra, they have sent the product. Now, I’m frustrated, as I’m getting no resolution to this. When I call myntra and ask them to transfer call to their supervisor, all they do is arrange a call back and I get no...
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Radha Mandan
Oct 17, 2021
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Instead of 5 product I received one wrong order that is footwear

I have ordered 5 clothes and instead of thar I received one foot wear and when contacted to customer care they are not refunded me amount and not giving proper service and same thing happened second time I ordered 4 items and I received only 3. Such worst experience with Myntra....
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H
habab ashba
Oct 17, 2021
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Biotique scrub and biotique cream order not placed

I placed the order biotique scrub and biotique cream on 3rd Oct through google pay for which my money was debited but the order was not placed. Whenever i ask them about the refund Myntra customer care deny to refund me back the amount stating that they didn't receive any payment...
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A
Annapurna Rout
Oct 17, 2021
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Amount debited from account but order wasn't successful

I placed my order on 7th October 2021 and paid through Paytm. Rs 1019 was deducted from my Paytm wallet but the order did not get placed and Myntra is denying the fact that transaction was successful. What kind if loot is going on Myntra?...
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Kavya Arvind
Oct 17, 2021
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Refund is not done but item is picked up

I had placed and return request for 2 items which came from same seller. since the seller for both the items are same so it was packed back in the same way.
Seller is Ferocraft E-Retail.
I had ordered Ferosh Hair bin and necklace. Both came in same box. So since it was not good I returned back and picked up by ECart logistics. Both the items were returned in the same box only. But Myntra told one item is not received back or...
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who_nimesh
Oct 17, 2021
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Wrong jeans delivered

Website: myntra.com

I have ordered pepe jeans from myntra.com with Order ID # 1185973 [protected] and i have received some different brand jeans they are keep my request on hold please help me i have ordered this for diwali these guys ruined my diwali...
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