Claimed

Myntra.com Complaints & Reviews

1
Last updated Sep 19, 2024
Complaints 9816
Resolved
806
Unresolved
9010
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 118

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Romila Gangopadhyay
Oct 4, 2021
Report
Copy

Money got deducted but Order did not placed

Address:Online, Bangalore

On 13th Sept 2021, I tried to placed an order, amount 2604. the money got debited from my ICICI paylater account but this order didn't get placed.
I lodged a complain, waited till 23rd Sept and then again called.
I have been informed that my money would be refunded back in next 7 business day (call received by Sagar & Pranali).

I waited and on 30th Sept, 9:29am, I received ab update on my application saying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gargi Paul Banerjee
Oct 4, 2021
Report
Copy

I'm complaining about my refund process

Address:35 Santiramrasta ,Bally, Howrah-711201

23rd September I ordered a DOLCE CRUDO Jean ordered Id was[protected]. I had paid 1149/- through Phone pay. My transaction ID was[protected]. Then 26th September I had a return request and myntra agent pick up my return on 27th September. From that day to till now refund amount not reflect my account. Myntra team said refund process was successfully done. If return done by your end then give me the transaction details....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shantanu2189
Oct 4, 2021
Report
Copy

Misbehaviour from a Myntra Pickup Guy

I ordered a product from Myntra, due to size issues next day I placed a return request as per the T&C mentioned I can return within 30 days. Now when the pickup guy on behalf of Myntra comes who neither was wearing mask, nor any Id card anything just a mobile phone saying I am having a Myntra Pickup app.
On handing the order to this guy he suddenly refuses to take the product saying it is damaged. But there is no single damage on the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
ItiP
Oct 4, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
Report
Copy

Product is missing and showing me as delivered which is not

Hi Team,
I have ordered an Indiya Basic Jumpsuit from Myntra. The expected delivery date was on 25th of September 2021. The order came on 21st September. The delivery person asked for PIN to handover the product. But I didn't get the PIN, so he took the order. Suddenly on 22nd of Sept it showed as delivered. I called to the customer support Team of Myntra nd informed this. They said The Myntra Logistic Team will look into it. Please...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Athirakrishna
Oct 4, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account was locked

My account was LOCKED after I tried to log in. I have already ordered many items from myntra and I'm afraid that I will lose money. Those items are meant to be gifts and I can't afford to buy more.
I contacted Myntra customer care and it was unhelpful.
I really need to access my account.
Please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gouri tele
Oct 4, 2021
Report
Copy

My Account locked

My account is locked....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi Team,

I had a made transaction on Sep 29 2021, for which order id was generated by the Site but it was not successful may be and no invoice was generated out or not success /failed message issue by the system.

When i contact the customer support team, they are reluctant to consider my case and push for the refund as they are saying that issue is with the Payment gateway (Google pay).

I have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh_99009
from Shaktinagar, Uttar Pradesh
Oct 4, 2021
Report
Copy

Regarding the delivery executive

Address:Karnataka Raichur shaktinagar

I wanted to cancel my order as suggested by Myntra customer service at the time of delivery the delivery executive head called me and abused me and forced me to take the order and said if you don't want to take the order then why you ordered....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Althaf1231
Oct 3, 2021
Report
Copy

Please Restoke These Product

Roadster Men Brown Solid Flat Boots

Product Code: 11264758...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Please open delivery service to pincode 192231 as of you were DELIVERING to this but do to unfortunately i don't why stopped delivering this pincode from last two months nearly please open as soon as possible thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Customer reviews are not visible for any of the products on my Myntra app. I have uninstalled and reinstalled it. Still doesn't work.
Note: I was able to see customer reviews earlier. But now they are not visible to me...
Helpful
8 other people found this review helpful
8 found this helpful
Write a comment
Report
Copy
P
Pranali17
Oct 3, 2021
Report
Copy

Online gift card added to some other user

I ordered a gift card for my friends with their email ID in recipient's address. When they try to redeem it, they got the error as this card is already added to some other account. The myntra support team is not ready to share the info as which account it got added....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharma2725
Oct 3, 2021
Report
Copy

Cod is not available

Address:Bhatyari, bishnah, Opposite ESSB palace
Website:Myntra

I want cod on pincode 181132 please help me out as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh_99009
from Shaktinagar, Uttar Pradesh
Oct 3, 2021
Report
Copy

Regarding the delivery guy

Address:Raichur shaktinagar

I had ordered an electronic product from Myntra and I contacted customer service for cancel of the order as suggested by the customer service I denied to take the order at the time of delivery but the delivery guy forced me to take the order and was saying please take the order it will be loss for me please take and he forcefully handed me the order...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
Usaim77
Oct 3, 2021
Report
Copy

Order not placed after the payment

I paid the money for my order from Myntra through mobikwik wallet but my order haven't placed yet. My money is been deducted but no order has been placed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asish Bose
Oct 2, 2021
Report
Copy

Fraudulent customer Support

Myntra Customer Support is a bunch of fraudsters who are eager to bluff the customer

1. Customer orders item [ Address Correct + wrong phone number due to a technical glitch ]
2. Talks to customer team to open an alternate OTP recieving phone number.
3. After 13 days the customer raises a cancellation request due to a customer team not able to help him further
4. Supervisor calls and assures to resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
UtkarshSid
Oct 2, 2021
Report
Copy

My Account is locked with no prior notice

I ordered few items a week back and i have not returned any of it . Suddenly my myntra account got locked as confirmed by customer care. With no notice they have locked my account . i have not done many exchange as well.
Please get my myntra account unlocked
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhritiman Mahanta
from Barpeta, Assam
Oct 2, 2021
Report
Copy

Refund money not receive

Address:Jati Town 20 No Ward

Sir
I had purchased hrx track pants from myntra the items returned by me (returned 🆔 [protected][protected] for which I should have receive the return refund of rs 984 respectively but till date 3.010.21myntra has not refunded me the above amount. Myntra has only provided me this reference number[protected] but I have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted myntra for several...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Received damaged wallet from lino perros ordered from Myntra. Put an return request but it is kept on hold. Instead of keeping the issue on priority the return is kept on hold. Very disappointing and worst experience. I request to solve this issue and return should be done as earliest as possible....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
srilakshmi kothuru
Oct 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted and order haven't placed

Hi,

I have placed an order in Myntra using icici credit card, and while placing the order it got failed in payment section showing as webpage not available and Myntra order haven't got placed, but money got deducted from my credit card and I haven't received it back.
Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy