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National Highways Authority of India [NHAI] Complaints & Reviews

www.nhai.org

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Updated: Jan 14, 2025

Complaints 8439

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Bad 😕 It seems that National Highways Authority of India [NHAI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Highways Authority of India [NHAI] reviews & complaints page 414

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Address: Ghaziabad, Uttar Pradesh, 201015

Website: NAHI

Main dasna toll tax k regarding complaint karne chaha ta hu aasha h k is complaint per action leya jay last manday main apni family ke sath hapur ja raha tha in between dasna toll tax per jo ki bandh ho chuka h but illigaly local gundo or corrupt politician leader, police ki mili bhagat se chal raha he wha ke local staff ne mere saath badtmaizee ki jab maine toll taxe dene se mana ker diya or hathapai ke, meri car ko nuksaan puchaya. jab...

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Address: 248001

Website: NHAI

The highway of nh-58 while going towards haridwar from delhi from where the toll road ends on further moving towards roorkee the highway is under construction and it doesn't contains any reflectors for the direction of moving towards other end of the lane as it contains sharp turns not even a white paint on the road is there which is creating a severe problem while driving in a rainy season or in an environment of fog which results into major...

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Respected Sir, I (Dr Manish S Bhoyar ) is Orthopaedically (One Leg affected) Handicapped person having 50 %disability. As per Notification NO:-NH-11065/12/2003-{ & M(14 Dec 2003) order-Govt.Of India, New Delhi. Secretary National HIghway Authority, Physically disabled person has been exempted from Toll Tax at all toll plaza under NHAI country wide. But I had been denied from exemption at 1. MATHANI TOLL PLAZA (NAGPUR BHANDARA ROAD-Maharashtra)...

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Address: Gurgaon, Haryana, 91

Dear Sir This is regarding Mcd tax collector boys who are jamming NH8 due to their open checking at collection point for taxis .Although dere is separate collection point for commercial vehicles even the vehicles just to avoid tax came at another side and these so called smart tax collectors boys start stoping these vehicles in the middle of road .Causing a huge jam on NH8 it daily tooks us to cross that point atleast half an hour which...

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We just got escaped from an accident that a cow just jumped from the median. This really shocking, from Chennai I have seen almost all the medians are occupied by cows. If it proceeds it will be tough and pathetic for drivers. Pls consider and take action....

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Address: 605758

Dear sir, We are in oddampattu vill people total 4500 Nos, if any medical emergency, basic thing we only depend thirukoilur and kandachipuram city...last 6 years there is No road in between the cities its very difficult to stay this...in last 1 one there is bus in between the city due to damaged road...Kindly do the next step...waiting for 4500 peoples ......

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Address: Chennai, Tamil Nadu, 600122

Website: NHAI

Happened to travel with my family from chennai to vellore on 15Nov2015 for a day trip in a heavy rainy season. Roads are literally extremely worst. Happened to see lot of near miss accidents .I could have met accident in two places due to pits and holes in so called "national highway ". Not worth for toll fees paid and not good for travel also. I am also seeing lot of comments on this for so many years. Many vehicles for punctured on the...

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Address: 201302

Website: www.nhai.org

My complaint on Dasna Toll Tax at NH-24 probably won't make any difference, because I noticed 14 others are already posted, and haven’t been addressed in years.
People have been complaining for years, not only the authorities ignore everything, but recently Dasna Toll has been increased to Rs 20 (one side).

I travel to Hapur almost every day, and a rough calculation of the toll I paid in last 5 years would...

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Address: Solan, Himachal Pradesh, 173209

Website: NHAI

Respected Sir, As mentioned above, I am Preeti Dhir a resident of a small town in Himachal Pradesh. My hometown Dharampur is situated on the NH-22. This is with reference to the widening of roads taking place in the area. My father Mr. Surinder Kumar Goel owns a shop in the main market in the town. The highway authorities have proposed to widen the road to promote tourism. For this, they plan to dismantle all shops and residences on the valley...

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Sir, My name is RP Agarwal from Agra and I have been traveling from Agra to Delhi thrice a week since 11years for the dialysis ofy wife in Apollo Hospital. Today when I was going for the same through national highway, at mahuvan toll plaza I gave the amount of toll but it took me to wait quite a long time for the toll receipt. When my driver asked the reason for it he was told by the staff working on the computer that system is slowed...

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Address: Rajsamand, Rajasthan, 313326

Website: www.nhai.gov.in

Xkkserh & mn;iqj Qksjysu ds lEcU/k es turk ds iz”u

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bl fuekZ.k gksus okyh 4 ysu ds lEcU/k es lEiq.kZ tkudkjh izkIr djus, blls lEcfU/kr leL;kvks dh tkudkjh...

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Address: Gwalior, Madhya Pradesh

Dear sir; Toll per tractors se unauthorized charges liya ja rha hai. Jo vehicle agriculture ke liye free hai toll usse fee nhi le sakta hai..fee na dene per glat shabdo ka prayog karte hai.. Pls help for farmer... Thanks; Piyush Mukherjee [protected]...

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Address: Indore, Madhya Pradesh

On 16 Aug 2015 while enroute from Mhow (M.P) to Aurangabad I was crossing Kalaghat Toll Plaza in my Tata Safari Car along with my family while moving on posting from Mhow to Bengaluru. After I was asked to go after showing my identity card (I am an Army Person). While moving ahead suddenly the barrier dropped and damaged the windscreen of my car which was seriously damaged. I asked the available authorities for help and they said that nothing...

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Address: Bangalore, Karnataka

Hi My native is Villupuram and i am working in Bangalore. It is really painful to travel to my home weekly.As there is no frequent train, I need to opt for bus.The road between krishnagiri and thiruvannamalai is worst and terrible as it is full of potholes. According to my knowledge road laying is in progress for past eight years, but road condition is worsening more as the day goes. Kindly take necessary action at the earliest....

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Address: Bangalore, Karnataka

1. The NH7 bangalore bellary road footpath from Bagalur cross to Palanahalli yelahanka is completely dug by the NHAI from the past 2 months. They have opened the footpath and kept it open also 30% of the service road is blocked by the construction material. There is school and college in that area and five people including 3 students have damaged / injured their legs / hands falling in to the open drain.. Every day we see accidents on this...

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The project has been started 4-5 years ago and the road condition is even today so horrible. On the other hand the old 2 Lane road between indapur and mangaon is in really nice condition. has NHAI given up the work on this project? it needs to be addressed as soon as possible....

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Address: Vizianagaram, Andhra Pradesh

We are to inform you that we are waiting at sAsaram toll plaza for our turn to take ticket in Innova with vehicle no Ap 26 AL1111.infront o[censored]s a lorry was also waiting. The lorry reversed damaging the front portion of the vehicle.during discussion the toll plaza staff colluded wit the lorry driver.they first let the lorry go and not allowed us to go for over five minutes.this helped the lorry to escape. I saw injustice in the toll plaza...

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Address: Chennai, Tamil Nadu

The incident happened on Paranur toll plaza near chengalpattu in tamilnadu. On the night of 20.07.2015, I was returning home with my family including my mother and sister in law, in my car from chengalpattu towards chennai. As I showed my Govt ID card (am a Govt Doctor), the guy within toll booth let me go. As I went yards from the toll booth, 5 people who were in staf[censored]niform, all heavily drunk, surrounded our car, seized my id card, asked...

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Address: Hisar, Haryana

Respecred sir, as you knoee an overbridge is being constructed by nhai( sadhbhav engg.ltd.) at site t.c.p.3 hisar cantt.sir, at this site due to sharp diversion no. of accidents are happening but nhai had taken no steps to check the speed of vehicles except nerely keeping the barricades to navigate the vehicles.ollz do needful...

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Address: Ghaziabad, Uttar Pradesh

To whom so ever it may concern This is to bring to your kind attention that the NH 58 stretch from UP Border (Near Dilshad Garden) till Mohan Nagar stretch is in a very dilapilated condition and the road is broken at many places with big pot holes due to continuous movement of trucks. Half of the road has been occupied by DMRC due to ongoing metro construction and the rest half is not being maintained by anybody (Neither DMRC nor any other...

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