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National Highways Authority of India [NHAI] Complaints & Reviews

www.nhai.org

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Updated: Jan 14, 2025

Complaints 8439

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Bad 😕 It seems that National Highways Authority of India [NHAI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Highways Authority of India [NHAI] reviews & complaints page 413

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Address: 395017

Sh. S.P. Sharma,
General manager (Env) & public grievances
National highways authority of india
G 5 & 6, sector 10, dwarka,
New delhi - 110075

Dear sir,
With due to respect i have to draw your kind attention towards toll paid by me on vasad toll vide t-no.(1)[protected] on 17.04.2016 and (2)[protected] on 19.04.2016.
For toll i paid on 17.04.2016 i have nothing to say...

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Address: 632002

Website: www.nhai.org

Worst road between chennai to Vellore NH4. it is a toll road.
Waste of getting toll rates here. Full of patches and uneven road.

worst maintenance
please remove the toll or fix the road.

Worst road between chennai to Vellore NH4. it is a toll road.
Waste of getting toll rates here. Full of patches and uneven road.

worst maintenance
please remove the toll or fix the road....

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Address: 560099

Hi
I am a resident of a place which is along the highway (Nh 4) bengaluru to chennai name is hebbagodi. The service road near bommasandra is very very bad in few areas where it has a pot holes. Recently nhai people started laying down a new road on service road between bommasandra and hebbagodi. Started a month ago just chipping for the depth of half inch is done. It become slippery with small sand particles full dust over this road....

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Address: 171006

Website: nhai

AS it has been learnt that HP high court has taken serious view o[censored]nauthorised construction along both side of national high way. In this regard it is to be pointed out that there is lot o[censored]nauthorised construction on both sides of NH-22 in Malyana area. It is write time to vacate unauthorise construction and do the fencing along NH acquired line....

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Address: Kanchipuram, Tamil Nadu, 603202

Hello Sir,

I am writing from Urapakkam, Near Chennai, Pin-603202.
As you know, NH45 is one of the busiest roads in south India.

In Urapakkam School bus stop junction, there are 4 schools near the junction.
More than 1 Lakh people live around here and thousands of children cross this junction for their education.

At times police stand and control the traffic in morning and evening...

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Address: Sabarkantha, Gujarat, 383001

Dear sir,

This is regarding the complaint against the toll tax junction on national highway from gandhinagar to himatnagar in gujarat.

Dear sir, i have travelling since last many years on this road (When road established). I have observed the toll collected on this toll tax is increasing year on year. This road is constructed from many years ago. And since there is so many agencies changes and collecting high...

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Address: Palakkad, Kerala, 678003

Drainage not closed. No one can notice that drainage is open when coming from the other side. At chandranagar. Near Sreechakra Hotel. Near Fabriteck. Near One Elaneer Panthal....

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Address: 600118

Website: nh4

I had faced many time accident and heavy traffic at near moolakadai opp to petrol bunk because many more cars parking due to repairing work at mechanic shop .Please consider just clear that unwanted parking....

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Address: New Delhi, Delhi, 110059

Self rupesh sharma alongwith with 75 years old father and 2 young brothers was travelling on nh 24 on 11.03.16. We had taken return toll receipt at brijghat toll. While returning back, there was a car in our lane who was negotiating something with the toll operator for quite some time due to which huge traffic queued up in our lane. After waiting for sometime we approached the operator requesting him to take that vehicle on side so that the...

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Address: Bangalore Rural, Karnataka, 562114

Website: www.consumercomplaints.in/new_complaint

Hi,

I am a resident of Hoskote, Bangalore. Every day I travel From Hoskote to ITPL, Bangalore for my job.

Whenever I cross the Lanco-Hoskote toll gate - the staff ask for ID proof - I shown them my Adhar card. My Hoskote residential address is clearly mentioned on my Adhar card.

Residents of Hoskote are allowed to travel freely through the toll gate. This is the understanding of all the residents...

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Address: Madurai, Tamil Nadu

Website: Nhai

From Chennai to kanniyakumari, we need to go via GST road. Near Madurai, its very worst for long days. NH department didn't take any steps to correct it. It's a toll road....

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Address: Cuttack, Odisha

Sir, , we r passenger vehicle, , , , we r taking customer s to get fare in proper way, , , but one one of vehicle attached below adressing himself as BJD YUVA NETA, MAKING FRAUD and not cutting challan at nirgundi gate, ,...

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Address: Chennai, Tamil Nadu, 600040

Dear Sir,

I have been complaining this to NHAI for Long time and in Indian condition my time seems to be getting waste as there looks to be no forum to make complain against L&T’s Illegal operations at Pallikonda Toll which is on the NH 46 between Chennai to Bengaluru. (L&T Krishnagiri Walajaphet Tollway Ltd. Pallikonda)

Please refer the Picture enclosed where in L&T purposefully closed the legal U-Turn provided...

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Address: 620014

Website: www.nhai.org

On NH -67 ( Thanjavur to trichy road) Near BHEL- Ganesa( Thiruverubur, Trichy - 620014), many accidents are happening due to wrong banking of roads. There is a circular chowk around which roads are passing which have the banking in opposite direction. Actually banking should be done towards center of curved path but at this location banking has been done towards outer edge of curved which has enabled lot of accidents to occur at this place....

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Address: 532222

I took return journey ticket at Chilakapalem toll plaza AP at 6:40 AM on 21/2/16. I performed my return journey at 16:50 hrs on 21/2/16. The person at Booth no 6 without checking with a rash voice demanded amount saying I already completed my journey.Upon my information the in charge checked and agreed with me.. The emp name is I. Raja Rao....

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Address: Pune, Maharashtra, 411041

It is very strange that we need to pay more than 120 Rs to travel 44 Km in b/w Malegaon to shirdi, i tried to convene toll plaza staff but they were not able to help. I think there should be some serious and immediate action require to control the same. I am ready to pay 120 Rs if i am using highway till Nashik, but for shirdi it is not acceptable....

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Address: 560068

Dear Sir, I travel through NH7(AH43) on a daily basis. The Road and street light quality is pathetic. The lane Markings on the road have vanished and the street lights on AH43, NH7 from silk board to Bommanahalli is always unlit(including service roads). Since lot of people keeping crossing near Rupena agrahara bus stop(who cross NH7) we definitely need street lights to operate or a foot over bridge. Many lives are in danger as the vehicular...

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Address: Bellary, Karnataka, 583103

Website: google chrome

Dear sir, why there is no standard road in NH 63? We are facing huge problem over here daily. We ppl travel in this danger n unconditional road. How many years you need to complete this work? Why you are not taking care. Daily accidents and huge traffic jamm b/w bellary to hospet. I m seeing other places got changed and its good to see. We bellary district ppl what made mistake why this harrassment to us only. Why no one caring this road....

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Address: 560073

Dear Sir, Through this I am going to complaint you on the incident happened on 01.01.2016 around 10:00AM on NH-13 2Km before Kustagi, I am travelling from Bijapur to Bangalore on this day, by the way there is a maintenance activity of grass cutting being done in the centre of high way (where the flower trees are put) without any cautionary measure, stone through by the machine of grass cutting machine got hit to my car, front wind shield...

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The NHAI toll road between Jhansi and Kanpur is in real bad shape despite collecting toll fees at 4 locations. Specifically the patches 25-30km on either side of Orai. I can suit picture proofs that I took today if you need them. Hope you will take note and repair them asap or at the least suspend toll collection. Regards Saket...

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