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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jan 14, 2025

Complaints 8439

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Bad 😕 It seems that National Highways Authority of India [NHAI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Highways Authority of India [NHAI] reviews & complaints page 416

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Address: Auraiya, Uttar Pradesh

Dear Sir,
This is inform to you that, I am Noor Mohmmad Khan Driver of Truck No. UP 78 BT 9991 (Motorcycle Container 10 Vehiler Truck) I have crossed Anantram Toll Plaza NH2 District Auraiya at the time of 08:40:59 date 22/04/2015. I have paid toll Tax then ticket collector give me Rs. 390/- included with overload charge. When that my Truck is also under load then, I was put up the question to TC, Why have taken Extra Charge without...

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Address: Chennai, Tamil Nadu

i am physically handicapped person and owner of hyundaixcent automatic transmission private car, while i registered my vehicle at RTO road tax exemption, and central excise duty is also exempted. in this circumstance 75% affected by post polio shall i get/apply any concession toll tax pass, pl inform to me by side sweet reply, if any government order realised for disabled person vehicle pl be intimated by earlier. cell [protected] email;...

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Sir, I have used to travel from Visakhapatnam to Srikakulam NH5 highway on weekly. We have toll plaza at Bhogapuram, Vizianagaram District, Andhra Pradesh. I have given Rs 500 to collect toll charge. I was asked very rudely to give Rs 40 and told him I could not have exact Rs 40 and have only Rs 500. Then he called one person he was the supervisor at toll plaza. Shockingly he used very filthy and bad language. Abused severally and took my...

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Address: Adilabad, Andhra Pradesh

Despite several letters and clarification on the same, some how the toll plaza operators are not aware of the rules about the exemption of tax on defence vehicles. I am an officer in IAF who has recently got posted to coimbatore from Allahabad and sent the household goods through truck. The truck was stopped at Rolmamda toll on NH-7 between Islam nagar and katdal, stopped the truck carrying my house hold goods. Despite showing the toll in...

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Address: Rohtak, Haryana

Hi, I am a defense personnel and used to travel from Jhajjar to Panipat in Haryana state via NH-71. There is toll near to village DIGHAL. Since the toll is operational they are exempting me every time being as a defense personnel. But during Dec & Jan they start charging me toll fees. In Jan it was advertised in newspaper that defense personnel are exempted and need not to pay toll fees. Now on 3 Apr 2015 while crossing they again...

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Res sir, NH-547 made by NHAI, and a tollplaza running on contract basis by INRADEEP INFRASTRUCTRE CO., INDORE. Toll persons taking illegal amount and missbehaving with passengers. by NHAI notification rs-225 monthly pass for lacal people who r living within 20km from the toll plaza.but toll persons are taking forcelly and illegally rs1900, rs 1500, rs 1200 or rs1300 as per setting. rs 1200 taken from me and toll...

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Address: Meerut, Uttar Pradesh

Hi, This is to inform you that road conditions from Meerut to Ghaziabad on NH-58 is worst then the roads of a Village, mostly every day a truck got stuck in a belt on 50 Kim's due to roads not maintained properly. We as a citizen gives road tax and toll and after that we still face the same situation its shame on NHAI. There is no patches on road and its full of pots. You will amaze to know in a belt of 50 Kim's you cant found 1 km where...

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Address: Chennai, Tamil Nadu

This incident occurred in a Toll Plaza in Paranur (NH 45) Near Chengalpattu, Kanchipuram. On 30/03/2015 Monday around 8:00 PM, I had paid an amount of Rs35 (Car) for the toll and got the receipt. After driving for some distance found that the receipt had amount of only Rs20 & was mentioned local.Since i was in some urgency i was not able to come back and check with the toll plaza about the fraud. Yesterday 05/04/2015 around 4:00PM i...

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Address: Agra, Uttar Pradesh

Sir, Its been sad to see the cuted national highway railings at Agra shows a pathetic look to the indian infrastructure . Most of the petha shops at nh2 Rambagh Agra to shahdra chungi Agra they cut the railing with out informing Nh Authority about it Even some corps encashes in doing so .. i dont understand that keeping supervisory how they people have the power to exploit the rules of nh while cutting down the railings kindly do some...

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Address: Thrissur, Kerala

I am writing this letter for bring your kind attention regarding a highly prone accident spot near Toll plaza (1.5km away from paliakera). Every week minimun one/two death cases are being happening in this spot and other injuries too. The main problem is that, there is a small gap between the barrier and NHAI Sign board. This gap is just opposite to nenmanikkara panchayat road and amballur bus stop. So, those who are from Nenmanikara...

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Address: Chennai, Tamil Nadu

I am travelling Chennai-Madhavaram to Chennai-Tambaram for office. Total distance is 40 kms, if I travel via Chennai Bypass. I facing two toll gate one in Surapet and another in Maduravoyil. Maduravoyil toll lease was breached couples of years ago. But the toll gate is running. Daily I am spending 140 for my travel in the tollgate. Please check and close the Maduravoyil tollgate, if its running illegally....

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Address: Vellore, Tamil Nadu

This is to bring to the notice that the toll gate fees have been hiked in the essel walajahpet poonamallee road toll gate located in the wallajah by 20% without any basis from today 1april 2015.. Already the roads are not maintained properly because of which a case is filed at madras high Court.. Do the needful to decrease the sufferings of road users.....

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Address: Krishnagiri, Tamil Nadu

Tindivanam - Krishnagiri Highway is the "nation's shame ", its a classical example of how govt in India work. The road was ploughed down, to construct a widened National Highway in 2011- 12. The work commenced in 2012, in the entire stretch as patches in between, latter by 2013 the entire stretch is dug up, and suddenly the relaying work was halted due to unknown reasons. Now the current situation of the road has become non motorable one....

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Address: Guntur, Andhra Pradesh

Dear sir, As a responsible citizen i feel the pain when i see the way electricity is wasted for the lights on the highways. I feel this because our officials do not know how to utilize the day light we have. I see that the lights are not switched off on the highways upto sometimes 7.30am and they are on by 5.00pm in the evening which is a total wastage of power in an otherwise power deficient country. This is nothing but total irresponsibility.which...

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Address: Firozabad, Uttar Pradesh

from 18.03.2015 since the contractor of toll plaza at NH-2 KM. 225 TUNDLA, operating staff is misbehaving very rudely with all the passengers on root. There is very long que every time and takes 15 minutes to 60 minutes to cross toll plaza. Local news paper have published news of such concern....

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Address: Ghaziabad, Uttar Pradesh

Dear Team, Kindly register my complaint regarding NH-58 in very bad condition.On daily basis an accident took place on NH-58, but no one is taking care of this. More than a year has passed there is no repair on the highway and no traffic rules are taking care. Team it's my humble request, kindly repair the road so that people don't loose their life. On this NH-58 I lost my Father in a road accident due to bad condition of roads...

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Address: Lakhisarai, Bihar

Illegal charge is being demanded in a coercive manner.Please take the corrective action as well as make my money refunded ( Since it has been collected . Would you please clarify the toll charges and why the vehicle passengers are facing the misbehaviour conduct !!...

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Address: New Delhi, Delhi

As per your guideline only the distance between two toll gates on a national highway should be mininum 60 kms and the distance between panipat toll gate and karnal toll gate is less than 30 kms. Why is it so ? Is it not against the guidelines?...

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Address: Nagpur, Maharashtra

THIS ARTICLE PUBLISHED IN HINDI NEWS PAPER Nav Bharat Dt 09.01.2015 about NHAI 69 BHU-SAMPADAN Zingabai takali but today Dt 13.03.2015 not taken any action for BHU-SAMPADAN by nagpur collector office or NHAI department .when will follow nagpur district guardian minister and maharashtra state energy minister MLA order for NHAI 69 BHU-SAMPADAN.i send NEWS paper cutting photo....

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Address: Jaipur, Rajasthan

I had travelled from jaipur to ajmer on 3rd Feb 2015 by my Car No RJ-14 CT 5147 . i was made to pay toll tax at Jaipur Plaza as well as kishanghar plaza @ Rs. 95 each .Subsequently I came to know that toll tax is required to paid only at jaipur Plaza and no toll tax to be paid at kishanghar plaza .There is no prominent board to indicate that toll plaza receipt given at jaipur plaza is valid for kishangarh plaza also .Nor did the toll collectors...

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