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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jan 14, 2025
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challan of bike on badarpur toll road
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Over deduction of Toll amount
Wrong deduction on BHAGWANPUR TOLL PLAZA
Triple charges on toll plaza

National Highways Authority of India [NHAI] reviews & complaints page 411

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D
Devashish Pandey
Sep 2, 2016
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Collection of toll tax from exempted vehicle.

Address: Kanpur, Uttar Pradesh

As per indian (Army n Airforce) Act, 1901 ...
Defence personnels of all three services
And the vehicle carrying their families have been exempted to pay toll tax .

At ...BARAJORE TOLL PLAZA, NH 2
(CHAKERI -ETAWAH)
I showed them my INDIAN AIRFORCE ID CARD...
they refused it ...
By showing xerox of some local news paper named "chandigarh kesari " in up .. ... they said we don't know...
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A
arunrmenon7
from Kottayam, Kerala
Aug 31, 2016
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Unauthorised shops attaching nh highway space

Address: Ernakulam, Kerala, 682506

Dear sir,
i am writing this letter to inform you about the un authorised kiosk(fish stall..Tea shops etc, , ) business centers near nh at kochi very near to kumbalam junction, near toll plaza.So Many complaints have raised against this from public side and also a full page news came in a leading malayalam daily (mathrubhumi)2 months ago with photos.Daily lot of accidents are happening in this area due to these shop waste ..And highway...
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U
umapolymers
from Jodhpur, Rajasthan
Aug 30, 2016
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Drainage on NH -62

Address: 342802
Website: www.umapolymers.com

Our factory is on nh-62 near mogra khurd, we are facing serious problem of water lagging from highway. Recently highway was built because of the height of the highway now all the water is coming towards our factory. Our premises is 100, 000sq feet, there is no rain water drainage from highway authority. All the rain water from road is also entering in our premises. Our rain water drainage is also on the road and it is flowing towards slant...
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S
ShiyamJack
from Chennai, Tamil Nadu
Aug 30, 2016
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Very bad road condition #nh4

Address: Kanchipuram, Tamil Nadu, 600091

Hi sir/madam,

I'm travelling bangalore often from chennai in #nh4... the road which starts from sriperumbudur toll to wallajah toll is very very bad for more than 3 years, whenever we asked in the toll they simply replies contractor changed 15days back... many accidents are happening due to this road condition, yesterday[protected] also one bike spot dead due to this road condition... this is the 3rd time i'm complaining about...
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G
Gunsguns
from Mumbai, Maharashtra
Aug 29, 2016
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Roads and charging toll

I really fail to understand the collection of toll at nh67 between trichy and karur. Infact twice met with accident due to poor maintanace of roads. Basically this road is not four lane then why toll being collected. Please explain under what conditions the toll being collected when the roads are not four lane and also in many places that too whereever sand lorries branching places. Please explain with proper details from the basics....
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J
jpsrinivas
from Chandigarh, Chandigarh
Aug 25, 2016
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No Road from Madurai to Tirumangalam byepass highway, but paid RS 75 as toll fee

Address: Virudhunagar, Tamil Nadu, 626126
Website: www.nhai.org

I traveled from Chennai to Srivilliputhur on 20th Aug 2016.

There is no road from Madurai Mattuthavani to Tirumangalam, but they are charging Rs 75 from the entrance at Madurai city.
I have seen lots of accidents in that road due to the road is very small and not maintained. Only one bus or heavy vehicle can travel at a time and it is not 4 way.

Also when I entered to Tirumangalam I have paid another 70Rs...
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I
iyersundar
from Pune, Maharashtra
Aug 24, 2016
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Icici fastag - lousy product / zilch ownership / pathetic service

Address: 560017

1) i got my 1'st fastag for my innova during june'2016. After a couple of follow ups the fastag was affixed to my windscreen.
2) i did a trip from bangalore to chennai and the fastag was not read at any of the toll booths.
3) on return i got in touch with icici and they got me a replacement tag. The replacement tag was affixed to the windscreen below the old tag which was not working.
4) i made a trip from bangalore to...
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V
vikram sheoran 786
Aug 21, 2016
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Charging toll tax from a defense personal

Address: Hisar, Haryana, 125006
Website: nhai toll tax on hasi - hissar road

Sir i was traveling from hasi to hissar on 21 aug 16 in my personal car. I am serving in indian air force. I was charged toll tax even after i produce my armed forces toll tax exemption card. They reafused to accept it saying that this is not valid when i am on leave. It is clearly written on card that it is valid all over india whether i am in private/ hired / govt vehicle irrespective of i am on duty or not.in the office of rhtpl on hasi...
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I
Inderdeep Singh Pandhe
Aug 15, 2016
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Papers of my truck has been taken due to overload

Address: Jabalpur, Madhya Pradesh, 482001

My truck is working with indian oil company limited and was carrying indane cyclinders. Due to some mistake from iocl truck was overload by 190kgs. And as my truck is on government duty and all material is fixed by iocl so i am not liable for any type of penalty. This incident has taken place at toll plaza before mangawa (M. P). Please help me in this matter.

Inderdeep
[protected]...
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I
Indian2016
from Chennai, Tamil Nadu
Aug 15, 2016
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Toll gate is not properly maintained and collecting excess money

Address: Chennai, Tamil Nadu

Hi sir/madam,

This is incident happened on 12/8/2016. Where i was travelling from my home to my office. I used to travel in "chennai - nagapattinam hwy/chennai theni hwy/irumbuliyur - mudichur - oragadam rd/trichy-chennai hwy" where i have two toll gate in that when i cross near ambatur toll gate, i was blocked by two people asking topay excess money (Usually for car - single entry will be not more than 25-35) but they are...
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J
jainr19
Aug 14, 2016
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Damaged roads

Today i am coming from jaipur to gurgaon via jaipur gurgaon highway.
The roads are very much damaged on the way from behror to the novell toll. The damage is so serious that it may cause serious accident too.
Also the animals are coming on the highway as well as roaming on the highway. This is also a serious concern.
Kindly look into the matter and do the needful....
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S
Sundresh C
from Kolkata, West Bengal
Aug 14, 2016
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Fast tag

There should be a separate Lane for fast tag holders and that Lane should be charged twice if you are there without fast tag.
However, lot of toll booths allow all vehicles causing inconvenience to fast tag holders.
In krishnagiri thopur toll road at 16.30 hrs on 14th August everyone was allowed. I was not able to see even the fast tag Lane and ended up in next Lane after 15 mins.
If fast tag has to work please help maintain...
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K
kundan Aumta
from Shimla, Himachal Pradesh
Aug 10, 2016
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Unauthorised construction along nh-22 at shimla bye pass road

Address: Shimla, Himachal Pradesh, 171006

Complaint regarding commercial activities growing unplanned / haphazard manner in malyana, shimla bye-pass nh-22 which is suburbs area of shimla city
Being a resident of this area, i feel this is the right time to check these unauthorised construction/ activities at this stage only as this is the only area left where land is available for future planning in the surrounding of shimla. The following few things which require immediate...
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R
Ranjith krishna p t
from Calicut, Kerala
Aug 3, 2016
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Regarding Traffic problem at Round about at Vengeri junction,kozhikode,kerala

Sir,
I am resident at kunduparamba who daily uses the bypass which connects vengalam to ramanattukara via thondayad. On the way is vengeri round about signal. The problem is that the round about is constructed with a diameter that's too big for that juction. The vehicles that come in two lanes have to squeeze to a single lane at the turning because of the bottle neck created by the round about island. This often creates more problems...
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S
Safir_sha
from Bengaluru, Karnataka
Aug 3, 2016
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Fastag lane not working

Address: 560046

Respected sir/madam,

After lot of chasing and struggle i got hands on fastag from icici and was very happy to use it to save time plus wanted to be part of something new which nhai is implementing, my happines was shortlived when i figured out i still had to wait and waste time at these two toll plazas 1) krishnagiri 2) vaniyambadi (Both towards chennai from bangalore)... Yes the fastag lanes are not working and at krishnagiri...
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R
reachscorpion
from Bengaluru, Karnataka
Jul 26, 2016
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No dedicated fast tag service @ chennasamudram and sriperumbudur 23/07/2016

Address: 600016
Website: www.nhai.org

No Dedicated Fast Tag Service @ Chennasamudram and sriperumbudur
I have been regularly reporting that no Dedicated Fast Tag Lane for members @ Chennasamudram and sriperumbudur toll plaza…

I have crossed below toll plaza on bellows dates….. (Tag Account No. :[protected]

23/07/2016 12:28:03 Trip Essel Walajahapet Poonamalle Sriperumbudur Toll Plaza - Toward Chennai

23/07/2016 11:03:52...
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N
Nitin Tumkur
from Bengaluru, Karnataka
Jul 20, 2016
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Collapsed cross brain barrier wall on nh 67

Address: Dharwad, Karnataka, 580021

Crossdrain barrier wall collapsed and a deep valley has formed which is posing a danger to the road users. Kindly put barricades immediately. I hope it will be resolved as soon as possible.
Details: 12 kms from gadag towards koppal on your left side
Coordinates: 15.414659, 75.788930

Kindly do the needful.
#nhai #deathtrap on twitter and facebook nhai page....
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M
Manu_Jain
from Kapurthala, Punjab
Jul 19, 2016
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Daily pass

Address: Amritsar, Punjab, 143115
Website: www.consumercomplaints.in/new_complaint

Dear concern
I am manu jain residing in jandiala guru distt amritsar. I am doing job in amritsar that’s why i have to cross toll plaza at nijjar daily by car. I have to pay toll tax daily. My car is on my uncle’s name. Two months ago, i talked to your operator what type of documents required to prepare a daily pass. I got an affidavit from my uncle on my name, my address proof and an application attested by councilor. I submitted...
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S
svinoth85
from Noida, Uttar Pradesh
Jul 13, 2016
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Nh45 is highly conjusted

Address: Kanchipuram, Tamil Nadu

Starting from tambaram to singaperumal kovil hardly 20 km, doesnt look like high way, it takes nearly 1 hour to cover this 20km in normal hours.

During friday evening and sunday evening it takes 3-6 hour to cover this 20km.
It doesnt look like highway, this is the only way to reach south india, there is no alternative routes also.

Please visit the place once, then you can think, what can be done....
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H
harish mambady
from Udupi, Karnataka
Jul 7, 2016
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Complaint about b. c. road-surathkal four lane near mangalore karnataka

Address: Dakshina Kannada, Karnataka, 574216

The road is situated at coastal karnataka, mangalore. it is said that from suratkal to b. c. road, the road will build tremendously, but only toll collection is going on at brahmarakootlu. here im mentioning some problem points.

1. place near padil is under construction but at kodakkal possibilities of accidents is at highest risk.

2. place near tumbay junction is also at high problem....
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