Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

1

Updated: Mar 16, 2025

Complaints 9477

Resolved

241

Unresolved

9236

Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ola Cabs / ANI Technologies

Recently resolved complaints

View all complaints

Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Most useful reviews

Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

Featured stories

Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Mumbai

I used Ola Cabs to book a ride in Mumbai and on completion the driver asked for the ride money to be paid in cash, on insisting so much I paid him. But then I received calls from Ola saying that I should've paid through Ola Postpaid and not by cash.
Also, there is no way to specifically verify that the money has been paid through cash by the passenger unlike Uber which handles it perfectly.
So, since then I have been receiving...

Helpful

Found this helpful?

Write a comment

I'm writing to address a frustrating issue I encountered during my recent Ola ride. I booked a trip using the Ola app and chose to pay via UPI. Unfortunately, the payment didn't reflect in the app, leading me to believe it hadn't gone through. Consequently, I had to pay the driver in cash for the same ride.
Despite multiple attempts to resolve this through the app and reaching out via customer care number and emails, I haven't found an appropriate solution.
I have diligently followed prescribed procedures for reporting payment discrepancies, yet I am met with nothing but automated responses or silence.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I took on March 22, 2024, where despite paying via UPI, the payment didn't reflect in the app, leading me to pay the driver in cash for the same trip. Despite multiple attempts to resolve this through the app, customer care calls, and emails, I haven't received a satisfactory solution, encountering only automated responses or silence....

Helpful

Found this helpful?

Write a comment

I have completed a ride with auto driver Auto•CRN [protected]
I have paid 2 times due to network issues didn't noticed the payment is done for 2 times. I have told to the driver regarding the same and he went without responding. Please check and refund the amount. I am attaching the screenshots of the payment....

Helpful

Found this helpful?

Write a comment

After taking an OLA cab from Mumbai airport to Malad West, I paid the fare (445) via UPI to Ani Technologies. However, the payment doesn't reflect in the app, and I had to pay the amount in cash to the driver, as his app indicated cash collection. This appears to be a scam, and I'm seeking a refund for the payment made to ANI Technologies....

Helpful

Found this helpful?

Write a comment

Address: Bengaluru, Karnataka

So Recently a month ago I purchased Ola Vehicle S1X+ after paying 1.10 lakhs. It was Working Fine until the update came in just after installing the update I was facing many problems in my Vehicle. At 1st Unlocking problem then came the Nightmare while riding the screen blackouts completely and vehicle stops working I raised this problem in front of their Servicing team so instead of solving the problem they started teaching me JUGAADS to...

Helpful

Found this helpful?

Write a comment

Ola auto dint come to my doorstep
And canceled
Very bad
Refund my 50 rs...

Helpful

Found this helpful?

Write a comment

I took a ride and paid to driver twice, i tried to call driver but no response from him...

Helpful

Found this helpful?

Write a comment

Address: OLA Head Office,Pune,Sangamwadi,Pune-411001

Website: www.olacabs.com

OLA RIDE DETAILS: CRN [protected] on 22 Jan 2024 from 11 AM to 2.56PM from Wanowrie Pune to Oxford Golf Resort.Bavdhan, in White Tour S CNG driven by SHRIDHAR RAM GURAV. Had problem with App on my Phone. Driver's Phone App showed charges of Rs 1522/- As the driver till then had shown good behaviour, I gave him Rs 1550/-(including balance as tip) Asked him to upload the payment on his phone. Ever since OLA officials have been harassing and...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 2, Hosur Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095

If I remember correctly, there was no default or cancellation from my side. But my mobile no. [protected] has been blocked for booling....

Helpful

Found this helpful?

Write a comment

I booked an OLA cab on OLA postpaid to travel between Bangalore city railway stn and Airporton 21 Dec 23 (CRN[protected]). However, the cab driver cancelled the trip.
On 27 Dec 23, I received the bill for the month and cleared the dues of Rs 59.

On 25 Jan 24, more than a month later OLA charged me Rs 50 for cancellation charges for this trip as an after thought. I raised the complaint but the company did not do anything...

Helpful

Found this helpful?

Write a comment

Address: Bengaluru

I booked a cab for my client on 21st January from Pondicherry to Chennai and when my client got off, he was shown a payment page of some previous ride. Hence my driver paid in cash(4094 + 300)Rs. The driver could not terminate the ride as he did not ask for a STOP OTP which is required for outstation ride. The ride was ongoing for 9-10 days on the app until I noticed and called the Customer care. Customer care manually ended the trip and...

Helpful

Found this helpful?

Write a comment

After updating Ola S1 pro to Move OS4, tamper detection was triggered and scooter is not responding to anything now. It's completely dead....

Helpful

Found this helpful?

Write a comment

Website: www.olacabs.com

Hi Team,

I booked ola auto on[protected] at 5.50 pm for my parents. once they reached the destination the driver demands the cash amount of Rs. 300 ( Rs. 241 bill amount + extra amount ).
So the total amount Rs. 300 was paid by my parents, but the postpaid amount also detected from my account.
I have attached the screen shot of the ride details. Kindly require help on this issue.

Thanks!...

Helpful

Found this helpful?

Write a comment

Address: https://www.olaelectric.com/

Hello Team.

I have purchased Ola S1 X+ on 3rd December 2023. At the time I got offer
free extended warranty the same I received from WhatsApp survey link but when I check in Ola cab app and Ola electric app, I did not find.

Can you please provide me free extended warranty as you already promised on my order ID.

OET-[protected]-NDJ370

Thanks,
Siripi reddy vasubr...

Helpful

Found this helpful?

Write a comment

The service center informed me that the Ola scooter that I bought is compliant and the battery is compliant since 25 days after taking it for service....

Helpful

Found this helpful?

Write a comment

Address: Ariport traffic bhubaneswar

GOPAKRUSHNA
BEHERA
Ola Auto - Maxima Xwide
OD02CB5836
Operator State/UT:
Odisha
Customer Ride Numbers - CRN[protected]

Ola Driver misbehave using slang theaten to kill from life asking extra money after reaching on pickup point also did not call before reaching pickup up point. Directly accept.when he knows that it is long root he ask extra money and misbehave. He blem why did not you...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: OLA, Bhubaneswar

It is a matter of great regret to inform you that my vehicle bearing registration no. OD 33 AL 4024 (OLA S1 X+) has not yet been delivered/handed over to the undersigned.

Actually, my vehicle has been registered under Bhubaneswar II RTO since 24.12.2023. In the meantime, more than 72 hours have been passed from the registration of my vehicle, the vehicle has not yet been delivered.

My order ID was 1223-GSP121...

Helpful

Found this helpful?

Write a comment

Address: Anand Vihar Colony Hajipur Vaishali Bihar

My Father, ordered Ola S1X plus on 10thNov
2023, OET-[protected]-WPY274 on the name of Sujeet Kumar Gupta and
made payment of Rs.124109 in which 50999 was paid through UPI & Rs
69815.96 through HDFC credit card. Remaining amount was adjusted with
instant discount which was applicable on the card. Later we cancelled
the order on 2nd Dec. UPI refund has been credited on 5th Dec but No
refund credited...

Helpful

Found this helpful?

Write a comment

OLA air purchased December 19 2023, while running vehicle suddenly stopped all of a sudden on road traffic, this happened 3 times in 2 days and causing severe issues including mental stress time waste money waste office delays family disturbance everything...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR