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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Mar 16, 2025

Complaints 9477

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241

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Most useful reviews

Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

Featured stories

Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 8

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I am receiving call from Ola saying that postpaid overdue is pending from long time. Its been almost 5 years I used Ola. Last time when I used ola, I made the payment as cash and at the same time postpaid amount also got deducted. I raised the dispute on the same day but no response on that. Now I am getting calls saying its overdue. I told 100s of time to the customer service people about this incident still no change....

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On May 7, 2023, I took a ride that cost ₹141. However, I encountered an issue as other payment options, including UPI, were not available for me to use. Consequently, I had no choice but to pay the amount through my Ola money. Surprisingly, when the ride concluded, ₹241 was deducted from my Ola money account. This additional deduction of ₹100 has left me perplexed, as the ride itself was only supposed to cost ₹141. Despite sending...

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Address: Bangalore koramangala ola campus

Dear team,

Cancellation request has been raised no response from contact. Center and no refund received.

Electric scooter

Order ID: OET-[protected]-WLP228...

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Address: HOSUR OLA ELECTRIC SHOWROOM

Dear Consumer Complaints India,

I am writing to register a formal complaint against Ola Electric, the service provider for my electric scooter. Despite repeated attempts to seek assistance and resolve my concerns, I have faced an alarming lack of response and after vehicle registration they have not delivered the vehicle, already 10 days after registration, showroom sales guys are not cooperating and ola support is also pathetic...

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Paid to driver in cash. Still showing payment outstanding....

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I have paid Rs.208 to Dirver in Cash.
Ride Date: 09 Jan, 2023
Ride Start Time: 05:37 PM
Ride End Time: 06:07 PM
Ride Start From: HQ9H+33X, Ram Indu Park Rd, Balewadi Phata, Baner,
Pune
Ride End At: Shop No. 24/44
Shramsaphalya Soc., Navin
vasahat, Old Mumbai - Pune
Hwy, behind PMC Colony,
Wakadewadi, Shivajinagar,
Pune

Customer Ride Number: CRN[protected]br...

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Website: olacabs.com

I booked a ride from Inderprastha Engineering College to Noida sector 15 in ola mini where it showed a cost of Rs. 245 at start of ride which I paid at the beginning of ride, but when the driver took the ride, he took a long route inspite of actual path shown, and during the ride my 245 Rs. was refunded and when I reached the destination the rent increased to 450 Rs. for which the driver harassed me and bullied me to get Rs. 450.
I...

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Address: C/O SOME SHEKAR RAO SODIPILLE 2-134/6 LIG- A 539 MIDHILAPURI VUDA COLONY OPPOSITE KUSHI SHOPPING MALL MADHURAWADA VISAKHAPATNAM (RURAL) POTHINAMALLAYA

Dear sir /madam,

5th MAY23, USED OLA app paid through phone pay 660and 40 cash paid in the Visakhapatnam airport driver forced to me pay the cash I was informed ola money deducted informed same thing driver denied. Now ola people keep on asking money....

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Address: Nehru Nagar

Ride no. CRN[protected] was showing Digital trip at the end of trip. But after some time it was showing Cash and digital both and the collected amount was Rs 280, which was not collected by the driver.

Please help to pay the amount in my Account....

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Address: Guwahati

My car has been off roaded from ola for selfie check failure. I strongly believe it is a mistake by the system. Please help to unblock my account. If i am found guilty i have no objection in getting punishment. But for no reason i am facing problem as well my family as i am the only income maker in the family. Once blocked i can, t reach out to executive through calls. I visited so called guwahati office of guwahati. But they told me that...

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This happened on 12th June 2023. I had selected mode of payment as 'Postpaid' but I paid through cash. On app, its still showing payment of 500 is due through Postpaid mode. It also mentions if there is delay in payment then I'll have to pay extra fee. I have already paid through cash to the driver and its driver's job to update in system that payment through cash is done. Either he has not done his job correctly or Ola app is NOT capable...

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I have booked a mini in ola and started ride. I paid the bill through GPay my transaction was successful. But the money was not received by the driver. So I paid again to him....

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Ola money is showing an outstanding amount in my account. I have paid Rs. 399 to the driver, after my trip on 3rd June 3.55 pm. Attached is the transaction details from GPay. Please clear the deus ASAP....

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Address: Lucknow

On 02nd June 2023, I had taken one way outstation ride via Ola Cabs. However at the end of the trip I have been charged for both ways toll charges and additional 52kms has been added to the bill. Usually it's chargeable on 4500 and they have charged me 6890 it's a fraud and over charged.
Following the breakup of amount paid.

Total ride charges- 6260
Toll Charges (both side) - 630
Overall final bill - 6890br...

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I am getting multiple call from OLA to clear the postpaid amount of Rs120.00 since a very long time. I have raised multiple concerns with the OLA team, however there is no response from them. Now I started getting calls that my CIBIL will be impacted and they also have my contact list and they will start contacting them regarding the payment. Also stating that some agent will come and collect the amount. I am fed up with the continues calls...

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Hello,

I already paid for the ola cab via online transfer (cash to driver and receiving mails, whats app, messages to pay ola money dues. why should i pay money again to ola money. As loyal customer to ola cabs i moved out of it due to this post paid scam happening now.

one of the driver intentionally took money stating that he will return my money once he gets money from ola money as on his screen cash was...

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Address: Faridabaf

A ride was booked by my brother Subodh Tiwari through his number [protected] yesterday for me.. Payment was done by Paytm wallet of 185.. After reaching the destination payment was taken by the driver in cash as well.. He said he has not received the payment. Kindly resolve the issue and refund my payment done through Paytm. Attachment -All the screenshots of the Ride booking and payment....

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Address: Faridabad

A ride was booked by my brother Subodh Tiwari through his number [protected] yesterday for me.. Payment was done by Paytm wallet of ₹185.. After reaching the destination payment was taken by the driver in cash as well.. He said he has not received the payment. Kindly resolve the issue and refund my payment done through Paytm.
Attachment -All the screenshots of the payment and ride details as well....

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Hi,

This is in reference to one of my trips that was booked for an Autorickshaw on 17-May-2023 at 8:42 AM. I have done a payment of Rs. 463.00 twice for this trip using UPI but haven't received one payment reversal for this trip from Ola cab company.

The trip details are as below -

Trip ID - CRN [protected]
UPI transaction reference #[protected]Rs. 463.00)
UPI transaction...

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I booked an Ola ride from Pune to Ahmednagar on 30th May for my Sister in law. (CRN [protected])
I chose an option to pay in cash at end of the ride.
When the ride was completed, the driver took Rs 3537 in cash from my sister in law.
My paytm wallet shows following entries on 30th May-
1. Rs 3167 put on hold for order at ANI Technologies Pvt Ltd. at 8.01 am
2. Rs 3167 on hold released by ANI Technologies...

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