Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

1

Updated: Mar 16, 2025

Complaints 9477

Resolved

241

Unresolved

9236

Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ola Cabs / ANI Technologies

Recently resolved complaints

View all complaints

Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Most useful reviews

Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

Featured stories

Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 7

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

CRN [protected]

June 21, 09:42 p.m., Mumbai

I have written 3-4 emails on this, but received some reply from a Nerosha who didn't take any note of the points I had made, and the information given me, and the suggestions for resolution that I offered.

Subsequently, I received three phone calls ( as I was on national roaming, I couldn't catch the name of the guy who made the first call, the last...

Helpful

Found this helpful?

Address: Pune

CRN [protected] dtd 12.05, 2023 1843hrs Ola ride for Rs. 211

I have mentioned in my 6 emails to [protected]@olacabs.com, [protected]@olacabs.com, and nodal.[protected]@olacabs.com that I have paid cash Rs 211 to the driver on the driver's honest request. If you could prove that the driver has not received it, I'm ready to pay again.

The driver informed me that he will clear the postpaid charges from the app. Reminder #6...

Helpful

Found this helpful?

Write a comment

Address: rajdeep chs 6/613/c-8, kandivali west

Dear Team,

I want to file a complaint against ola cab.
Dtd 24.06.2023 - i started my journey from pick up location to V mall, thakur complex but driver drop me at Borivali he told me map showing borivali address. also they charge me INR 71
dtd 06.07.2023 - i started my journey from pick point while placing booking they show INR 82 but when they drop they charge INR 106

Everytime we are facing...

Helpful

Found this helpful?

Write a comment

I booked an auto in Hyderabad. First of all uber changed my location automatically and I reached an unknown location. I had to pay my driver Rs.198 and ola didn't provide any resolution. We had to travel and book another ride. When we reached the location, the internet was not working so my paytm payment of Rs.260 was showing pending. I had to pay my driver in cash. Then after an hour, the paytm payment got successful and Rs.260 was deducted...

Helpful

Found this helpful?

Write a comment

Address: Ola

I am writing to lodge a formal complaint against OLA regarding the recent incident I experienced while using your ride-hailing service. I am extremely disappointed with the way I was treated and the unprofessional conduct displayed by the drivers and customer support representatives. The incident has left me deeply dissatisfied and I demand a prompt resolution to this matter. On 29th May 2023, I booked an OLA cab (Customer Ride Numbers -...

Helpful

Found this helpful?

Write a comment

Please refer attachment and refer my ola complaint number[protected]&[protected], i have charged 860 rupees for 700 meter ride (trip was closed due to poor handling of app by driver), and that too i have booked on cash . Why the amount has been deducted from my postpaid account? Which i have not opted for it.

I am getting continues calls and mails for payment panding. Why should I pay?

Thisis the long pending issue,...

Helpful

Found this helpful?

Write a comment

Hi

I paid cash directly to the driver rs.287.
But still it is showing as due in my account. I can't be able to book any other ride due to this issue. Check asap and try to resolve this....

Helpful

Found this helpful?

Write a comment

Hi,

I paid the cash for the last ride 287rs for the driver. But the account is showing due. And my access to book other rides is not there....

Helpful

Found this helpful?

Write a comment

Took ride on OLA on 24/05/23 at 7.26 pm and 8.18 pm.
CRN number [protected]/[protected].
Amount of both rides was 232 and 240.
Both amount was paid to driver through online mode.
Still OLA app has generated OLA post paid bill.
Now inspite of repeated complaints and mails OLA has not resolved the issue.
OLA started giving threats that executive will reach your home, your CIBIL score is effected. Number...

Helpful

Found this helpful?

Write a comment

I booked a cab for kunnur from koimbtur on 9 February 2023.. registered complaint in ola app and they promise to refund the extra amount in 10days but today is 2 July and my money was still not transfered and now they are not replying my mails...

Helpful

Found this helpful?

Write a comment

गुळवणी महाराज पथ मंगेशकर hospital पाशी आम्ही आमच्या दुचाकी वरून जात असताना पुढे दुसऱ्या दुचाकी मुळे आम्ही थोडे से उजव्या बाजूला आलो, मागून एक ola driver maruti Suzuki मधे जोरात आमच्या बाजूने...

Helpful

Found this helpful?

Write a comment

Address: banglore

Please help me,

From the date of purchase of scooter many times I complaints for the scooter repair because the scooter comes with damaged there is panel gaps, handle tilts, scratches in the body whenever they take service of my vehicle, they are not able to fix the fault it always does temporary solution and closed the complaint. From one year I am suffering from this scooter even I purchased ola care plan now even now they...

Helpful

Found this helpful?

Write a comment

Address: Flat 120, SMR Vinay Hi-Lands, HDFC bank lane,

I am having a Ola Account with Registered mobile number +91 [protected]. When I go for updation of my eMail ID, I get the error message "This mail ID is already in use by another. Please use another ID". However, I do not have any other eMail ID.

In this regard, I may inform you that I was earlier having the Ola Account with my the then mobile No.+91 [protected]. It was an official mobile given to me by my employer. On my retirement,...

Helpful

Found this helpful?

Write a comment

Address: Bangalore

Hello,

On May 7, I booked a ride on an Ola Rental for 4 hours. Due to payment issues, we had to end the ride in 13 minutes.
However, 1714 rupees were charged on my Ola Wallet.

I have raised multiple tickets through your app under support, and now there is no option to create one.

Since May 7, I have spoken to multiple people from your company about the same. but there is no use.
br...

Helpful

Found this helpful?

Write a comment

I had already paid a cash of 250/- to my driver on 21 Aug, 2021 but it's stoll showing pending. Seems driver did not update it and now it's showing I have to pay the pending amount or else I can't book any new ride.

I am not ready to pay any extra amount since I have already paid in cash. And I had contacted Ola support also but they did not help me.

Please resolve my issue asap....

Helpful

Found this helpful?

Write a comment

Ola has charged Rs.700 with a late fee of Rs.200 since January 2023 for not using their services. For this reason, they have also suspended me from using their cab services till date. This is against the law and has no point to act like this way towards their customer. I filed a complaint t Ola customer services with ticket ID[protected] on June 2023 on this issue. But the services are not responsive and lack of transparency. I want Ola Company...

Helpful

Found this helpful?

Write a comment

I took an Ola cab on 24th June 2023 at the morning from Dombivli to Thane. The ride no. was CRN[protected] with cab registration No. MH01BM1325-White Etios - Prime Sedan. The trip cost was Rs. 758/- which I paid by credit card around 20 minutes before ride ended. At the ride ending time, the payment was not updated in OLA app however I have been charged to my credit card & the transaction was successful. After ride ended, the driver started...

Helpful

Found this helpful?

Write a comment

I travelled using Ola cab on 4th May 2023 Morning, paid the amount by cash to the Driver, but still its showing Payment Pending... raised complaint via Ola App and contacted support team several time... either my complaint was not resolved nor i was not getting any proper support.. instead im getting daily 4-5 harassment calls for payment followup from Ola, it is creating unwanted stress and request OLA to resolve it immediately....

Helpful

Found this helpful?

Write a comment

I paid the driver by cash but it's still showing up on my screen as 'Pending payment'. Please resolve the issue.

I travelled using Ola cab on 4th May 2023 Morning, paid the amount by cash to the Driver, but still its showing Payment Pending... raised complaint via Ola App and contacted support team several time... either my complaint was not resolved nor i was not getting any proper support.. instead im getting daily 4-5 harassment...

Helpful

Found this helpful?

Write a comment

I barely use ola . once i booked a cab which i paid in cash to the driver but later i got the text that you used ola postpaid and need to pay 580/-. i have no idea about ola postpaid. now i am getting continuous calls from ola forcing and threat to pay which js very irritating.
i already paid to the driver.
please look into my concern
-Ayush Srivastav
[protected](ola registered number...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR