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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Mar 16, 2025
Complaints 9477
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241
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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Driver denied to get my money back which was transferred mistakenly twice
Driver took longer route and OlA software showing illogical routes
Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 9

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T
Tanmayi Addanki
Jun 1, 2023
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Repeated calls and messages to pay fee eventhough paid

I am getting repeated calls and messages from different numbers everyday almost 6 times a day .. How many do I have to say that I already paid the fare at the drop itself but still it says to pay ..
I hope that u try to resolve the problem as soon as possible ...

If not at compulsion I might lodge a complaint against you guys to cyber portal bcoz this issue I'm facing from almost 20 days but still no response at all...
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Tanmayi Addanki
Jun 1, 2023
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Repeated calls and messages to pay fee eventhough paid

I already tried to complain few weeks ago .. Now I am saying again .
I am getting repeated calls and whatsapp messages from different numbers saying to pay the fee eventhough I paid the fee at the time of drop .. its been 15 days and still I am getting calls and messages ..
Try to stop them as soon as possible .....
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A
amitkumar82971
from Delhi, Delhi
May 31, 2023
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Charged twice for a single trip

On 29/05/2023 I travelled from nirala estate, noida to sector 23 Ghaziabad.
For which the bill was of Rupees 312. I paid the amount to ola driver on completion of journey through upi id whereas a same amount of money is charged on me through ola postpaid wallet. I contacted the driver about the same, in reply of which he told me that he can't do anything as the payment mode was shown by cash.
The proof of both payment is attached...
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S
Suresh3010
from Mumbai, Maharashtra
May 31, 2023
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Overcharging by driver

Address: Mumbai

On 26 May 2023, I had booked an Ola cab to travel from Powai to Family Court in BKC, Mumbai. At the time of booking the cab the fare shown was ₹364. However the driver took me to a different place instead of BKC. After checking with people around, the driver then took me to the right place as per my booking. On alighting he charged me ₹716. I had written to Ola Support but they have not responded except that they have given me a ticket...
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V
Vasu mahajan 123
from Jammu, Jammu and Kashmir
May 31, 2023
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Regarding side stand

I purchased the ola scooter in the month of February 2023 but I am completely disappointed with the quality of ola scooter. Firstly the scooter side stand is broken within 20 days of purchase, we got it repaired on next day by expending Rs.600.
Now, today it again broke into pieces. Your service support is completely disgusting as we call them to repair and they say that we have to pay Rs.1200 this time(Mr. Deepak).
We are regretting...
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S
Saherm88
May 30, 2023
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Charged extra amount due to traffic

I have been charged extra amount due to traffic . I was shown 373 fare and had to pay 425 by the end. Traffic jam is not customer fault, this is totally illegal and unacceptable. I haven't created any traffic or stopped car in jam. I also faced the delay along with driver, as I have to reach hospital on time for my mother's surgery. Then why to charge money for extra amount. I tried contacting with support team, but their response was rude.br...
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A
AdixK
May 29, 2023
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Not removing payment mandate

I have dropped over 20 emails to Ola but they are not resolving my issue. Earlier they closed the ticket without understanding my problem and not they have stopped responding.

I’ve been asking them to remove a payment mandate which is registered on Ola. Brother they give any option to customers nor they are doing it from backend.

I want to delete all my data from the payment app but it is not possible unless...
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S
Singhalankita
from Jaipur, Rajasthan
May 29, 2023
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Ola ride amount deducted twice

I had taken a ride as per attached invoice on 27th May 2023, my ride amount made Rs 258 out of which Rs 236 we're deducted from my paytm account but my driver took cash of whole Rs 258 and said no amount is received by him via paytm. Also driver took the long route and drove very slowly hence bill amount was increased, at the time of booking estimated amount was only 191. The cab condition was very poor, AC was not working
Ola app...
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J
joydeep64
from Mumbai, Maharashtra
May 26, 2023
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Fraudulent Claim / OlaMoney Post Paid

On 15.04.2023 afternoon, undersigned booked an Ola cab from Noida to MDI Gurgaon for Rs. 684.00. The vehicle broke down enroute resulting in not only delay and inconvenience but also additional cost of Rs. 305.00 -towards hiring another cab to reach the destination - after paying to the cab driver whatever he claimed there. The same day the matter was reported to Ola by mail the same day and requested them to refund the additional cost incurred...
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B
Balaji K
from Chennai, Tamil Nadu
May 26, 2023
May 26, 2023
This thread was updated on May 26, 2023
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Refund - double charge

Address: 2/500, Mogappair west, Chennai- 600037

Regarding the ride I took on 26/5/2023 by 4:12 PM, I have opted for gpay once started the ride as driver had no change. Ola has requested gpay payment and I also paid it. But while closing the ride, application asked for cash payment again to close the ride. I paid driver again through gpay the same 364. Driver confirmed that Ola would refund me the money. I was charged twice for a single ride. Please refund ₹364...
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V
Varma Selva
from Chennai, Tamil Nadu
May 23, 2023
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Paid in Cash but Ola charges in Postpaid bill too

I paid to the driver in cash Rs.2119 as he demanded cash payment . But later OLA bills me through postpaid charge too. It became twice charging for the same single trip. Even though i complained to OLA about the wrong billing they are refusing to revoke the postpaid billing. I contacted the driver and asked him to refund my cash payment, he declined to do so . but he accepted taking cash payment. i sent the voice recording ( in Tamil ) to...
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M
muralianand33@gmail.com
May 23, 2023
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Ola Cabs & Ola Money - Paid cash for ola ride and postpaid account also deducted

Address: RMPH+6JX, near Vimalalaya Hospital, opposite hoskur, gate, Electronic City, Bengaluru, Karnataka 560100
Website: www.olacabs.com

I took a ride on 29th March 2023 by OLA Auto from Doddanagamangala (Electronic City 2) to Gangandona Halli, Bangalore.
I have paid 750 rs cash to the driver after the ride and my OLA postpaid was also deducted with 500 rs I have complained about this at the support center.
I have been getting continuous calls, messages and mails regarding the due of 500 rs to be paid. I responded and explained the issue most of the representatives...
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A
Abhi123455
May 22, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Getting charged almost twice the amount and getting automated response from OLA support.

Estimated fare was Rs. 3309 and now I am being asked to pay Rs. 5736 even though same route was followed.

Pic 1 is of the google maps which shows 112km from the source to the destination. And it is the exact route that the driver took.
Pic 2: This is what is shown during booking. Again the same route with distance 106km and 4 hours which I am assuming considers the traffic.
Pic 3: What I was charged where the...
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A
Abdur raheem
from Hyderabad, Telangana
May 22, 2023
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Outstation audit pending show

Address: Hyderabad

Sir please help me sir my vehicle out sation audit pending show me sir please help me sir...
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A
Abdur raheem
from Hyderabad, Telangana
May 22, 2023
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Outstation audit pending

Address: Hyderavad

Sir please help me sir my vehicle number is AP39UC6943 out sation audit pending show me sir please help on my out sation catgy sir please...
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P
Plbi
from Bengaluru, Karnataka
May 21, 2023
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Harassment and threatening by Ola

I received a notice from Ola asking me to clear the outstanding dues from Olamoney postpaid which showed 481rs (158rs + 328rs). I immediately emailed them to revise the amount as I paid the 328rs in cash to the driver directly. They responded back asking for proof of payment and I reverted back providing my bank details as well as the ride details. However, they did not respond back. I kept receiving an automated email saying any amount paid...
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S
Sharma20
May 20, 2023
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Ola money -- incorrect bill raised and harassing me by imposing penalty fee &caling every other day2 pay d money 4 ride never take

Address: Ola cabs

Hello,
I took a ola ride on April 2nd from JJS park inn to Chennai international airport, the ola driver picked me from there and after some time close to one km he asked me what is the payment mode. When i told him it's ola money, He argued to pay cash with out bothering that i could miss my flight and ended the trip. As a result the 229 rupees were deducted without even taking a ride, i raised this issue in ola app ( crn [protected],...
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M
mohdjaved147
May 20, 2023
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Driver took longer route and asked for more money

I booked a ride from Old Delhi Railway station to Mahavir Enclave Part 2 New Delhi 110059, driver took longer route and asks for more money other than actual fare, actual fare was 643 and driver told me to pay 817 as he took longer route, i also warned him that he is taking longer route....
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J
jay0915
May 19, 2023
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Online payment not received by the driver

Hi team,

Regarding the Ola ride CRN [protected] (Shoib KA01AH9278 Ola auto). During the ongoing ride I paid 241rs via phonepe. Once the ride was completed the driver claimed that he did not receive the online payment, so he demanded payment via cash of 250rs.

I would like a refund of the amount which was paid via phonepe (241rs) as we already paid the amount in cash to the driver directly....
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E
ekhatmo
from Bengaluru, Karnataka
May 18, 2023
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Ola is charging me twice for same ride

Address: Ola Cabs / ANI Technologies

On 15th May I took Ola cab from Bangalore Airport to Sarovar Portico Hotel, Outer Ring road Bangalore (CRN - [protected]). the bill was 1017/-. I paid amount 1017 rupees through credit card and it was successful but still driver said he did not receive it. then after some arguments app started showing that pay to driver in cash. hence I paid him in cash 1017/- via paytm app also. he said Ola will reverse the credit card payment. till today...
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