Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
On 10th April I took Ola cab from Electronic city to Lalbagh (cRN - [protected]). the bill was 512. I paid through phonepe and it was successful but still driver said he did not receive it. then after some arguments app started showing that pay to driver in cash. hence I paid him in cash. he said Ola will reverse the phonepe payment. till today Ola did not reverse the payment. Ola support did not call me even after raising support tickets....
Hello ola scooter i have a complaint against you.It's been 4 months since I got the scooter ola S1 pro. Taken on January 1, 2023. I am facing scooter problem since 3 weeks.My scooter stops midway. Show in display. (Scooter issue, changed to park) and I also made a complaint on 25th April And I also made a complaint in Ola helpline number. There is no use from there either. .Which my problem has not been solved since 10 days and I got a call...
I had paid Rs 177 to driver today morning (5th May/ 9.30) by Gpay to his direct number. But it is showing as pending payment in Ola app
Kindly resolve...
I am writing this to bring your kind attention towards an incident that occurred with one of our Member while he was taking OLA Ride. Unfortunately, I am extremely disappointed with the behavior of the driver and lack of support from the OLA Help Section.
On 4th February, 2023 Our Member booked an OLA Ride from Pick up Point B-24, Sector-59, Noida UP-201301 to Drop off Point Vishwakarma Road B Block Sector-66 Noida. As our...
I had paid for my ride online directly on the Ola driver's phone number linked account but Ola app shows my payment is pending and does not allow me to book other rides. It doesn't provide any option to place a complaint or customer support does not work. I have completed all my payments of all my rides till date....
I took a small trip of 2.5 km and ant destination driver asked me to pay 60 RS. I paid by phonepe. In next booking I see that they have kept it aa pending and the amount shown in 70rs. I tried to contact ola customer care but in vain and they don't respond properly in mails. Everytime they give same repeated reply...
I took OLA ride on Apr 16 CRN[protected]. I paid cash to driver. Now still my app is showing payment pending.
On reaching customer care, they are asking to provide evidence(video) of cash payment. But they are not able to connect with their driver to confirm payment.
If I had not paid amount, will driver would have allowed to me go ?
Is it ethical business to ask customer pay twice ?...
I've booked a trip on 24th of this month and paid amount ₹229 to the driver after the trip ended.
But still it is showing pending amount in my ola account, and due to which I'm unable to use the app anymore. On writting to support team they're saying an extra amount given can't be refunded. Seriously? They are acting so dumb. Looks like they have not understood the issue.
It's the trip amount which I've paid him after the...
I booked an OLA CAB on 01.02.2023 at 11 pm from Nagpur Airport vide CRN[protected]. Driver asked 2 times fare as shown in OLA app while booking. I not agreed with driver for 2 times fare and the driver cancelled the ride and OLA App shown Rs. 50/- as cancellation fee. When I complained on OLA App, the message shown "Driver will be warned and you will not charge any cancellation fee. On 30.04.2023, I booked an OLA CAB to Itwari Railway station...
This is regarding the ride that I took on the night of 23.04.2023 from Urbana tower 4 to Howrah Railway Station. The ride details are CRN [protected]. The fare was around Rs. 193 & I confirmed the ride. The driver on arrival refused to take the fare through Ola Money and informed me he will not go there in less than Rs 300 and that too, on the payment being directly made to him through cash or UPI. As I was in a rush and did not have many...
Had a Terrible and helpless situation
Booked a cab from Hyderabad airport to the city for my elderly parents . Quoted fare was Rs.682. The driver intentionally took a long route and had the audacity to display the amount he typed (Rs.1300) using some other app to my parents. My parents being not so technologically sound and Naive had paid the amount he demanded. Pls look into this and do the needful
CRN : [protected]
Driver...
I paid through UPI but drive said my payment is showing pending and I have to pay in cash the whole amount.
Now I am trying to contact ola but no one is resolving my issue...
Ola drivers are very rude very bad. First of all u will never find cabs. Specifically at night time. When they do give cabs, they show very long wait time and after u wait, the drivers will cancel! I[censored] Do get on a cab, the drivers will not put on AC. They will misbehave, even if they know the correct route, if the GPS doesn't show the right way, they will blindly follow the wrong GPS route and take u round n round unnecessarily. They will...
This is for CRN[protected]
The mode of payment for my ride was Phonepe. However, the driver requested cash so I did not make online payment till the ride ended and then paid the driver Rs. 870 in cash.
Now, my app is showing the payment as pending and after raising the customer support ticket #[protected] the support executive was very unhelpful and refused to even provide the driver details or ask the driver for any confirmation.br...
The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
