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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Mar 16, 2025
Complaints 9477
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241
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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Driver denied to get my money back which was transferred mistakenly twice
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Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 13

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S
Shalini Shaganti
Apr 7, 2023
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Amount paid is not reflected in the ola app

Dear concern,

I have paid the bill amount Rs. 1 paid by phone pay after taking ride, transaction successfully done by phone pay but in the ola app status showing pending transaction. screenshot attached.

Regards
Shalini Shaganti...
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N
Naren2009
from Chennai, Tamil Nadu
Apr 7, 2023
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Driver misbehaved with female traveller

I travelled today to DLF porur taking ola cab TN13 Y 2035, on reaching the entrance of the office, the driver asked me to show the booking app, when I showed the app, he took the phone away from me and rates himself as 5 rating and gave good commenta for himself, when I questioned what he is doing in my phone, he hide the phone from me and I had to grab the phone and got down immediately from the cab, I got frightened by his rude behaviour....
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S
swati@yash
from Patna, Bihar
Apr 5, 2023
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Ola spamming me with 8-10 calls per day

I was a ola operator (Operator Code : PATNAX[protected]
Later i sold the car. After few years ola started spamming me on daily basis 2-3 calls to return Rs 1500 shown due on my account. Another 5-6 calls would come saying me to start operating my car inspite of telling them that i don't have car anymore. For Rs 1500 due, I told them that they have Rs 3000 of mine as security deposit so actually they owe mine Rs 1500. They start...
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R
Radhika Jayaraman
Apr 3, 2023
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Harassing calls from Ola Money PostPaid

I pay by cash for all my Ola rides. However, for two specific rides, they've incorrectly charged my Ola PostPaid while I paid the driver directly. I also have screenshots as proof of payment to the driver directly. For the past month, I've been receiving harassing calls and messages from multiple numbers. They threaten to send an agent, inform my neighbours, call my contacts, etc. I receive at least 30 calls a day and it is traumatic.br...
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V
Veena Acharya
Mar 31, 2023
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Overcharged because of Driver's error

CRN[protected]

I booked this cab from Lodha Upper Thane to Mulund Vaishali Nagar. 3 o[censored]s were traveling, my mother, brother and i. We got down at a temple near vaishali nagar. Unfortunately, the driver didn't stop the ride and he drove all the way to Juhu. I realised after i was charged a huge amount of Rs. 967 as opposed to Rs. 352 that was shown at the time of booking the cab.

When I raised this to Ola, they...
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M
Mohd Zunaid
Mar 31, 2023
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Blacklisted my car

Address: New Delhi

Sir my name is Mohd Zunaid from Delhi i am a driver ola cab sir 1 Month my car blacklisted from ola my car please on road my car number UP23T9270...
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A
amiiit78@gmail.com
Mar 28, 2023
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I'm unable to attached my car

Address: Guwahati
Website: www.olacabs.com

My vehicle number is AS01LC2307 and I'm unable to attached my car...
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S
Samriddhi_97
from Dehradun, Uttarakhand
Mar 26, 2023
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Charged money twice for a ride

Address: Pune
Website: Ola.in

Driver demanded cash from me and amount is showing in my ola money postpaid also. Now ola customer care says that the driver denies being paid in cash so they cannot do anything here. This is a driver-centric resolution. What about me? i have to pay a total of 1080 rupees. Pathetic policies of OLA and rude drivers hired by them.
Uninstalling it forever....
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M
manmit@1501
Mar 25, 2023
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Double Transaction.

Address: Banglore

20 Feb 2023 by a UPI Transaction ID ( upi[protected]we have paid 1123 amount to OLA CABS Pvt. ltd ( [protected]@axisbank ) . After the completion of the ride, the driver asks for cash money 985/- cash will be paid to the driver . on a same ride have to pay double amount, After that we complaint to ola cabs support request raised Ticket NO :[protected] on dated 24 Feb, on a same request " Sanjoy Jana " & " Simran Jaiswal " confirmed that over...
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manmit@1501
Mar 25, 2023
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Double transaction has been paid to Ola Cabs we want return

Address: Banglore

20 Feb 2023 by a UPI Transaction ID ( upi[protected]we have pay 1123 amount to OLA CABS Pvt. ltd ( [protected]@axisbank ) . After the completion of ride driver ask for cash money 985/- cash will pay to driver . on a same ride have to pay double amount, After that we complaint to ola cabs support request raised Ticket NO :[protected] on dated 24 Feb, on a same request " Sanjoy Jana " & " Simran Jaiswal " confirmed that over a call as well in...
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J
jitendra7480
from thane, Maharashtra
Mar 24, 2023
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My account on roaded

Address: Bhiwandi thane

Hi im jitendra Gupta
ola auto rickshaw driver Mumbai

my ola driver account got closed in 6 months
please activate my account it's been waiting a long time

my ola driver account off roaded in 6 month
please on roaded my account it earning problems long time waiting...
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E
Ellamuthu
Mar 21, 2023
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Ola post paid

On last 2 rides, we have paid the amount in cash to driverbas usual. we have no idea about ola postpaid services and and even driver didn't mentioned about the payment.
But now i'm getting continuous text messages calls, and emails from ola that clear your dues, even after playing the driver....
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H
HANU401
Mar 20, 2023
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TRIP Charges

Address: ola

I had a worst experience with Ola ride, its showed 79 when i get in at the end of trip its charged 184 RS, when i cross check, its showing 105 Rs fine for cancellation fine.

I never cancelled myself, always drivers only cancelled.

Ola support team saying this Charge for old cancellation 2017 after 6 years, why this deduction. Ola failure to find this issue?
that day I'm very bad experience, in ola money...
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D
Debasmita Basak
from Siliguri, West Bengal
Mar 17, 2023
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Paid twice for the same destination - For one of them Ola is deciding to refund

For the booking CRN [protected] I have been charged twice. This is from the same pickup point and I have updated the destination while I was on the trip. So during the trip, I have paid a total of 1054/- and after the completion of the trip I again got a bill of 1156/-. I have contacted Ola multiple times in the last 10-12 days and there answer was always the same (for which I have sent a reference photo). Please find the receipt for this...
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A
Akshada patil
from INDORE, Madhya Pradesh
Mar 16, 2023
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Money refund

I have booked an Ola on 15th march 23. I have made the payment on Ola ac of auto driver already later he asked me to make me the payment on phonepay as his ola ac was closed he even promised me to pay back and i did the same in the name of humanity, I paid him again on phonepay. Now neither he is ready to pay back nor I'm getting any help from ola support. I have all the detail kindly look into the matter....
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sandyparihar
from Ahmedabad, Gujarat
Mar 14, 2023
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Getting fraud calls from ola

Please stop fraud calls from the ola cabs and ola money. i get 22 to 25 calls from the ola only and it is too much harassing.
they calling me on different numbers i already activated DND service on Airtel still getting these types of calls.
Please ola delete my account or stop calling me again and again.
Even i am not using ola apps....
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H
hiten_bharthi
from Surat, Gujarat
Mar 11, 2023
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Cancellation of Ola Registration of Vehicle No- GJ-15-AV-6324

Dear Sir,

Kindly cancel the ola registration of mentioned vehicle as vehicle driver and vehicle are fraudulent and driver have criminal records.

Vehicle No- GJ-15-AV-6324
Driver Name- Valmik Patil
Mobile No- [protected]

Thanks & Regards,
Ola Customer...
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mahaveerrajkumar
from Tirupur, Tamil Nadu
Mar 10, 2023
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Deficiencies in services

Respected Sirs/Madam,
Greetings from “MAHAVEER”Group,
We are very sorry to write you thar after booking the cab Driver refuse to come (Happened Several times) and you are charging cancellations Charges (vide CRN [protected], CRN[protected] etc...) on what ground you are behaving like this-? even we have suffered a lot because even after confirming the booking driver is not coming and even after calling he is asking several...
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S
softairs
Mar 10, 2023
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Threat by driver CRN7148614853

Hi,

I took a ride along with my senior citizen parents on 7th march at 12.45 AM via CRN[protected] and a driver named Mo. Sahil Khan was assigned to me by OLA.
The driver was abusive and abused me and my parents with very nasty words and threatened us to get down from the cab after starting. Its very difficult to get down after settling in a cab. Both my parents are patients and they cannot walk.

The...
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R
raisun84
from Mumbai, Maharashtra
Mar 4, 2023
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Ola charges money without taking ride

Address: SHIVPUR

Dear sir,

I have booked the ola cab through CRN NO [protected] on 02/01/2023 and selected the payment through OLA money. Driver came to my door step and asked for OTP and before starting journey they have asked me to pay cash. I tried to change the payment mode through cash and same is not available at your app. After that deriver has regretted to travel. I have been deducted the Rs. 92/- amount for the same. . Again I have...
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