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OnePlus India Complaints & Reviews

oneplus.net/in
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Updated: Jan 27, 2025
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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R
raj2023
from Banswara, Rajasthan
Apr 25, 2023
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OnePlus 8t Screen green line issue after Device update(Operating system)

Website: www.oneplus.in

I have been using OnePlus from the last five year, I purchased a phone OnePlus8t in Oct 2020. It was working fine for the last two and half years . Just two month ago There was an update on the operating system and after updating software my phone screen appeared with 1 green line in the center and later it turned into two lines in the middle of the screen vertically.

I went to the Authorised service center Bhilwara to get...
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K
Kaur74
from New Delhi, Delhi
Apr 20, 2023
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Faulty TV

I bought 1+ TV in March'22 and problem started in August and for some reason I could not complain before and I complained in October but response was not proper from there (full details will give you in mail) and 1+ did nothing and TV warranty time is over but I was bought TV from Reliance and at the same time I took 2 years extra warranty, then I complained to Reliance and even no progress from there also, now I want to take action on both...
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V
vikas@138
from Deoria, Uttar Pradesh
Apr 20, 2023
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Due to bug in my mobile raised problem

I purchase my ONE PLUS 8T mobile in 2021. But there had no issued in my mobile but. Now time Due to Company Bug, in my Mobile screen a long green line occurred suddenly when I was using. I had to take my mobile in Authorized service center. They awarded me this type of Bug problem and suggest changing my Mobile touch screen because of out of warranty. but My concern was that My mobile had not disturbed by Me., so I am not responsible for...
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D
Drgokul Raaj
from Bengaluru, Karnataka
Apr 18, 2023
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Cheated me and sold the device and not replacing the display

Address: Bengaluru

Hi I bought oneplus 6T mobile in the year of 2018 in Brigade road, Bangalore. I paid 42, 000 for the mobile and bought the phone in pop up event. I am using this without any issue and recently i was facing issues with the display so i contacted oneplus service centre to change my display but they are telling display manufacturing has been stopped and telling my phone as value less old phone in a very unprofessional way.
i want them...
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A
AbhijitYadav
Apr 18, 2023
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OnePlus 5T Battery to be replaced, representatives misguiding and cheating us

My OnePlus 5T’s battery is not working properly and upon several follow ups I was told up to send the device to OnePlus service centre and they would get it replaced. Once the device reached your representative called me and said that my device is at end of life and hence battery cannot be replaced and accordingly the same is being sent back to me. To my surprise your app notification contradicted from what l was told over the phone. It...
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R
rebelricky8578@gmail.com
Apr 15, 2023
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Software update than 7 green line one plus 8 pro

I bought one plus 8 pro 1 year ago .than my set problem green line and pink line on display. 1 week ago my phone 645 mb than I will update this mobile than my phone display 7green line on my display service center not responding my handset he is talking you are talking on company.what happened is a premium phone purchasing benifit....
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F
Fahim akhtar0786
Apr 15, 2023
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When I claim warranty of oneplus nord buds then receive one side buds only

I had oneplus nord buds which got damaged then i bocked the warranty courier came and took my product then called from service center and said i have received buds of one side only.and they only received one side I have sent then complaint in consumer court case no: FX[protected].your team bothers me a lot I have also sent unboxing video to your team through whatsapp but they refused, I will never buy oneplus product again. If here also our...
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M
Mahender nath ravulakolla
from Hyderabad, Telangana
Apr 13, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Cheater one plus

Wrong status in app on tracking. I dint got any call grom agent.. cal me [protected]
Status shows, customer not ready for exchange. But i dint got any call. I m waiting for phone since 2 days.

Cheater bluedart...
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M
Mahender nath ravulakolla
from Hyderabad, Telangana
Apr 13, 2023
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Fraud One plus

I was suppose to get my one plus phone . I was closing tracking bluedart, but status is shows that customer not ready to accept exchange, but the fact 8s I dint got call from agent..
[protected] my number.. I wi not bare this type of cheating.. I dint recived one plus phone and burds...
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M
Mishaal Dawnak
Apr 10, 2023
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Green line on screen after Android 12 update.

Right after I updated my phone to Android 12, green lines have started appearing on the screen. After doing some research, I found out the company has not mentioned anywhere on the update that there are voltage changes that will cause damage to your screen, specifically OnePlus 8 and 8 pro. I'm extremely disappointed by this as I have to search answer from other users who have conducted the research that OnePlus should have before releasing...
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V
venkat7716
from Rajahmundry, Andhra Pradesh
Apr 6, 2023
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One plus 8

Address: RAJAHMUNDRY

Worest service center in rajahmundry.
am using oneplus 8 mobile, few months back its screen display damge and am going to one plus service center and replace display it cost 14000/-, after 3days they are delivered my mobile but finger lock sensor was not working. am asking to service center for solution they are told me we have no stock please wait, am waiting for very long time its take 3 months last week am going to service center...
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F
Febin1696
from Ernakulam, Kerala
Apr 6, 2023
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Green line on screen after software update

Address: Puthenpurakal house, kodamkulangara, tripunithura, 682301

A green line appeared in my one plus 8T, after software update, booked a service request for free replacement of screen, they declined my request, and informed me that my warranty period got over, no physical damages was caused to my phone, after software update I got this problem

So I request to replace my screen for free...
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S
Sabisha
from PUNE, Maharashtra
Apr 4, 2023
May 23, 2023
This thread was updated on May 23, 2023
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OnePlus 10 R Phone Display not working

I,
I bought OnePlus 10 R phone on 10th July 2022, I started facing issue after 5 months, while getting call screen was not displaying, touch was not working. And in March display stopped working completely. After speaking with OnePlus Customer Care I sent my phone to service Center, But they asking me the cost of repairing the phone. If my phone is already under warranty till 9th July and if screen is not broken and no damage and...
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P
Prem2023
Apr 4, 2023
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TV replacement and extended warranty

Address: House 308, old Kondli pandit mohalla East Delhi 110096

The problem is coming from the time I have purchased the TV.
1. After 10 days of purchasing TV I got wifi problem and got TV replacement
2. after 4 months back again facing with display issue - display change issue resolved
3.after 2months back again facing with Speaker issue
Case I'd[protected]
I have tried every where to connect OnePlus team, but they give me everyday excuse not helping me.
br...
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C
COD GAMER
Apr 1, 2023
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Phone display

Address: Dibrugarh one plus service centre

Hello, I am a OnePlus 9 user since 2021.my phone has a green line after Android 12 update after few days green line become white line.and this is not only my product issue .this issue is very common with every OnePlus 9 user after update..i visit through the OnePlus service centre they are asking for 1700INR..I don't want to pay the price because this is a pure hardware issue please respond as soon as possible...
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S
Suvigya Gupta
Mar 27, 2023
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MY oneplus 7 battery blasted

MY oneplus 7 phone battery blasted, I raised complaint by calling customer care but didn't receive any update after 48 hours also. This battery issue could cause a serious threat also but no response from company side....
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P
Prasan28
Mar 25, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Green line on phone

I have a one plus 8 phone and suddenly got two green vertical lines. I went to one plus store to get this checked as I m aware that many are facing this issue. The store refused to repair mu phone and rejected my request saying they haven't received any update from mgmt for one plus8 issues. I wrote to regional program manager however the issue isn't resolved. They are asking me to pay 12 k for display and pls note this is manufacturer issue...
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S
Sabisha
from PUNE, Maharashtra
Mar 25, 2023
May 23, 2023
This thread was updated on May 23, 2023
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OnePlus 10 R Phone Display stopped working

Hi,
I bought OnePlus 10 R phone on 10th July 2022, I started facing issue after 5 months, while getting call screen was not displaying, touch was not working. And in March display stopped working completely. After speaking with OnePlus Customer Care I sent my phone to service Center, But they asking me the cost of repairing the phone. If my phone is already under warranty till 9th July and if screen is not broken and no damage and...
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R
Rahul131
from Ambikapur, Chhattisgarh
Mar 23, 2023
Jun 26, 2023
This thread was updated on Jun 26, 2023
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There high end device are not up to remark and they are not taking responsibility for damaged device

Address: Roshan kirana store, Takiya road, Ambikapur
Website: www.oneplus.in

Hi sir,
I have bought one "one plus 9" product on[protected] day and after one year (Novemeber 2022) my screen has got one green line after the Operating system update.
i went to service center multiple time but no resolution. i am fed up with roaming around one service center to another.

Do consumer have to pay for their defect product?
one plus 9 and 8 series are facing this problem. there product are...
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F
Febin1696
from Ernakulam, Kerala
Mar 22, 2023
Jun 26, 2023
This thread was updated on Jun 26, 2023
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Green line on screen

My phone is OnePlus 8T, due to some technical issues my phone screen got one green line, when I checked online it's found that majority of people got the same problem, I mailed OnePlus support team but didn't get any reply, then I installed one plus support app, then diagnosis problem and book for a repair, but the app got message that "my phone warranty is over so I have to pay ₹12000 as repair cost", when I researched about this matter...
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