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OnePlus India Complaints & Reviews

oneplus.net/in

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Updated: Jan 27, 2025

Complaints 1178

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38

Unresolved

1140

Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

OnePlus Bud Pro (Battery Drainage Issue)

Green lines on my Oneplus 9R Phone screen due to Software update

Most useful reviews

OnePlus Buds repair

Don't buy OnePlus Nord - Poor products with pathetic aftersales, don't waste your money.

Oneplus android tv 40 inches Y1 screen replacement cost more than my bought price

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Oneplus 7t damage due to company Software Update

Display issue on OnePlus 8T mobile

Order canceled by deliver partner no refund given

OnePlus India reviews & complaints page 3

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Website: oneplus.in

Hello,

Please refer to the attached email about a refund order.

I had ordered a OnePlus phone on 31st July and it was automatically cancelled immediately after placing it due to some technical issues.
However, money was deducted from my credit card. Since I had opted for an EMI option, the EMI account has been opened by the bank in my name.

The refund, which I was supposed to receive...

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Address: OnePlus PUD Center Bangalore

Website: Service Center OnePlus PUD Center Bangalore

I was service requested OnePlus buds z2 on July 22. Shipment will picked on 24. 25th July delivered to service center still now not yet delivery my earbuds and no proper response from customer care...

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Address: Service Center OnePlus PUD Center Bangalore

I was service requested OnePlus buds z2 on July 22. Shipment will picked on 24. 25th July delivered to service center still now not yet delivery my earbuds and no response from oneplus service center...

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TV details :- OnePlus Y1S 80 cm (32
inch) HD Ready LED Smart
Android TV with Android 11
and Bezel-Less Frame
Warranty: 1 Year Comprehensive Warranty and
Additional 1 Year on Panel Provided By the
Manufacturer From Date of Purchase
1. [IMEI/Serial No: P6230044C9CC0
6243 ]...

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Address: Chennai

Recently OnePlus user are facing line issue in display. Yesterday I too faced the same issue in my mobile. I took my phone to one plus service center they have rejected it because there is a little dot at the end of the screen, which is at the edge of frame and display but it doesn't affect the display and there is no big internal and external display issues in my phone. I can't afford to pay money to change my display since it was not my...

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Address: Chamber :- K 142 tis hazari court, Delhi 110054

This is informe you that I'm Sahabe alam, Advocate( Delhi High Court) that I had Purchased oneplus 11R 5G Dated 20/03/2023
Recently I had updated (15/06/2023)my OnePlus 11R device to the latest software version released by OnePlus . Immediately following the update, I noticed the presence of a prominent light on top right of my mobile screen, impairing the overall display quality. Upon researching this issue, I discovered that many...

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I am having 1+8 phone on display the green line has come ..after visiting service centre they are not ready to repair i visited the service centre there 100 customer were there out of 100 70 people were for green ine issues ..we are taking 70k phone wats the use if we get such line without any physical damage .

i dont knw anything i need my phone to be repaired anyhow its company issue were manny customer are facing same green...

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Address: 2-6 Movva Palem, Movva Post and Mandal, Krishna District, Andhra Pradesh 521135

TV was bought from Amazon on 7th Feb 2022.

I received defective OnePlus TV(50 inches) found on same date as it was assembled but found the defect on screen after engineer left the house. When we call Engineer he said he will raise with concerned team but he did not do and later(2 weeks) he said speak to OnePlus TV Support.

I had talked with support team and raised the case with them. Egnineer came and verified...

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Website: service.oneplus.com/in

Dear Sir,

I have a One plus Nord CE3 Lite5G phone and as it has been commonly seen in One Plus phones recently, green lines have appeared on screen after a software update. And the same green lines appeared on my mobile screen. Now the number of lines have increased.

When I visited the official service centers of Oneplus for India in Delhi, they said that free-of-cost screen replacement cannot be done since...

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Address: Sudhinsha sj , parayil veedu ,veiloor ,Thonnakkal PO , mangalapuram , Trivandrum , kerala 695317

Website: Google

Due to oneplus software updates 3 lines occurred on display screen
Oneplus customer service center their are not attending complaint of software updates . I buy the oneplus 9R phone before 1 year and 3 months...
I want a proper solution for my complaint ....

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My oneplus 8 device started showing green lines and then whole screen turned green and it happened after updating my phone one month later. It's an on going on issue with mant one plus phone. They said one plus 8 doesn't have this while they are plenty of proof online even on community tab that it exists. They refused to do it for free and said to pay 14k for replacement as phone is not in warrenty . There is no physical damage and when I...

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I have purchased oneplus 10r 2 months ago and now its screen is not working properly means, it has touch problem, then i visited to service center for this problem then they told after checkup that there is mother board issue, they told me that mother board is bend, but my phone is completely new without any dent bent and also there is no any scratch, the service center also confirm the same and they mailed the company that the phone does...

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Due to latest software update to oxygen 13, All the 8t, 9pro, 9t mobiles got a green and pink line on screen. When I reached OnePlus service center they were saying we are not responsible to replace your screen if your screen has a minor or major damage also. It will be only replaced free of cost if your phone falls under warranty and has not small and very minute screen or phone damage anywhere or else need to pay 15-20k for screen replacement......

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Due to latest software update to oxygen 13, All the 8t, 9pro, 9t mobiles got a green and pink line on screen. When I reached OnePlus service center they were saying we are not responsible to replace your screen if your screen has a minor or major damage also. It will be only replaced free of cost if your phone falls under warranty and has not small and very minute screen or phone damage anywhere or else need to pay 15-20k for screen replacement...

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I bought oneplus 7t on 29/09/19 while using the phone few days ago on 16 june 2023 my device hang and not responding anything i tried to restart but still no response was there i try to reset my phone then also no response was there but my phone was dead not charging nothing response was coming. I took the phone to near service centre they check the phone throughout and told me due to software update and glitch the motherboard of the phone...

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The lastest software that is oxygen OS 13 is completely disappointing like i had purchased their new mobile OnePlus 11 the hardware was good but the software is not good like it seems like a 10 thousand rupee phone I'm putting 60 thousand here and what I'm getting is a value of 10 thousand and there are huge camera issues regarding software from last 2 year's OnePlus is not even caring please help us this not only my problem this is the problem...

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I had ordered mobile worth 21999 on 20-5-23 from one plus website and cancelled it on the same day. The amount was deducted from my card, however no refund recieved. I called oneplus customer care, they confirmed that they have not recieved money. I raisee it with my bank, payment gateway and RBI, both have confirmed they have not received money.
Oneplus is not ready to give in writing that they do not have money. Totally frustrtaed...

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Had oneplus nord buds which got damaged then i bocked the warranty courier came and took my product then called from service center and said i have received buds of one side only.and they only received one side I have sent then complaint in consumer court case no: FX[protected].your team bothers me a lot I have also sent unboxing video to your team through whatsapp but they refused, I will never buy oneplus product again. If here also our...

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Address: Haryana kurukshetra city ladwa pin 136132 vill Dhiangla

Website: Consumercomplaint.in

I am complaining from 6
7 months but I have not gotten any service from OnePlus and OnePlus technician took my LED in Feburary but one plus company is not returning my LED I am struggling from 7 to 8 months I have paid advance service chargers to OnePlus technician no one is hearing my voice in OnePlus company please help me my registered mobile number is [protected] please fix my LED OnePlus has worst customer service I have ever seen...

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I have a Oneplus 9R phone and as it has been commonly seen in One Plus phones recently, green lines have appeared on my screen after a
software update. Now the number of lines have increased.

When I visited the official service centers of Oneplus for India in Bengaluru, they said that free-of-cost screen replacement cannot be done since my phone's water litmus colour changed. I can assure you my phone has not fallen...

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