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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus India reviews & complaints page 2

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Y
Yaduvir Singh Rathore
Nov 17, 2023
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OnePlus TV Display Lining Issue

Address: S/O Ghanaram,Gram - Jhabra, Gram Jhabra Jhabra Jhansi, Uttar Pradesh - 284302

I have purchased a OnePlus TV and after 1.5 yrs it start showing linings on the screen. When I contacted them they were asking for service and logistic charges approx Rs. 4000. This is very disappointed for me since this is issue from their side....
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R
Renish_1
from Hyderabad, Andhra Pradesh
Oct 11, 2023
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OnePlus buds pro 2 replacement

I actually submitted my OnePlus buds pro 2 on 5th Sep, they said to replace the product it takes 2 weeks I said it's fine and there is no call or message to intimate so I called the OnePlus care in Hyderabad nizam palace where I submitted the product to replace they don't even lift the call and one time accepts the call and they speaks simply they will look into the issue so I made the call to customer care many times to report this issue...
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M
mansigup
Oct 11, 2023
Oct 11, 2023
This thread was updated on Oct 11, 2023
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Oneplus phone NORD CE2 lite

Phone is not working as expected and as per the specifications/

It takes 3 hours to get charged.
Then Battery drains very fast....
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O
Owais095
from Mumbai, Maharashtra
Sep 30, 2023
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Mobile

Updated oneplus phone 9r to new software after that my phone got a pink line on the screen as per oneplus official they should do it for free life time warranty but when i approached oneplus customer care they are denying...
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D
Divyanshu.p
Sep 30, 2023
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Re: replacement of full new tv or refund

On 23aug2023 I was facing multiple problems with it for example display problem and remote not working so technician visited and he informed me that 3 parts will be replace (mainbord, subbord, display) and I am facing this problem within an year of purchase.almost their replacing 90% parts of my tv only10% parts aren't replacing(power cord cable and speakers are the only parts which are not replacing) and finally on 31aug2023 technician came...
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M
Mahesh Vinchurney
Sep 22, 2023
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Money not getting refunded nor delivered the ordered product

I had order one Plus mobile from One Plus India website on 17th Sept 2023. I had paid the money upfront and was confirmed a delivery of mobile on 20th Sept 2023. There delivery partner Blue dart showed confirmed delivery on 19th Sept. However since 19th Sept to 22nd Sept the status kept on changing and false status was updated.
I am yet to get my product and once I asked one Plus to cancel and refund my money they kept on asking to...
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K
kirancv7
Sep 8, 2023
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Missing phone in box

Address: onebill Software india Pvt Ltd #34 Suraj Ganga Soft Paek 1st Floor 1st Main JP Nagare 3rd Phase

Hi Sir/Madam
I order Oneplus Nord CE3 5 on 14th AUG and order ID is M[protected] and i received it on 18/08/2023 and the BIUE DART Airway No is [protected]
In that box there is no phone and there is one BRICK is there and that box is open by ONEPLUS Service center manager SANGAPPA under his CCTV only and i immideatly complaint rise that ONEPLUS TOLLFREE no and i sent UNBOXING video also but you guys still not solving...
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S
sunilbc
from Mumbai, Maharashtra
Sep 5, 2023
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Repair of our TV

Address: 2/16 Bhola Niwas Chawl, Below Flyover, Francis Wadi, W.E.Highway, Opp. Trauma Care Hospital, Jogeshwari East, Mumbai 400060

Repair of our TV –

(Model : OnePlus Y Series 43Y1 108cm (43 inch) LED TV [43FA0A00])

Having a Serial No. Serial No : 013000BLAS0788AA2C

Ref : Complaint dated 3rd August, 2023

Dear Sir,

I had purchased the afore-mentioned TV on 11th November, 2020 from your authorized Seller M/s. OmniTechRetail and it was delivered to me and installed at my place on 12th November,...
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M
Mohd M
Sep 3, 2023
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Service center Issue

Address: One Plus Store Cannaught Place Delhi

They have taken my phone for last 5 days.Yesterday called me and said we are not able to detect the problem you can collect the phone while during submission of the phone i have shown them the problem the phone is under warranty and i have visited the Cp service center delhi thrice for same problem in last 6 months. I need the replacement if they guys can not resolve the problem...
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S
sahu007
Aug 30, 2023
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Tv installation delay

Address: house no 24 ,jail road ,ravij gandhi nagar ,nashik road

Tv delever 28 sep .48 complete but flipkart not respose tv installation message ....
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S
sahu007
Aug 30, 2023
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Tv installing delay

Address: house no 24 ,jail road ,ravij gandhi nagar ,nashik road

Tv deliver but installing not proper ....
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A
Arnab_Das
from Kolkata, West Bengal
Aug 23, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
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Resolved

OnePlus Bud Pro (Battery Drainage Issue)

I have bought OnePlus Buds Pro (7.2.2022) a year ago. Unfortunately, the Airpods has been causing issues (Battery Draining) and as of now I am unable to use it. Therefore, considering the price range it is bought (i.e, 10, 000 INR) it is expected to be more durable than it seems to be.
Although after raising the concern from past 5-6 months, absolutely no help I got from the respective company considering all the above condition of...
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D
DhineshDK97
from Madurai, Tamil Nadu
Aug 22, 2023
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Regarding OnePlus 9 5G - Display Greenline issue

Dear Sir/Madam,

It has been noted that my OnePlus 9 5G phone gets a green line at the middle of the display from top to bottom without any physical damage in phone due to the software update done on End of the week Of July. I've called customer care number and they insisted to factory data reset the phone. The same has been done as per their voice but the issue persist. I've then visited the nearest service centre i.e., OnePlus...
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A
Anirudh@2001
from Jind, Haryana
Aug 21, 2023
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Refund not Issued

I have placed two orders of Ce3 lite on 1 August 2023, First of all you yourself cancelled the order by showing “Order canceled due to non-existent offer”.

Order id are

M[protected]

M[protected]

Now I am not receiving refund in my credit cards for both the orders for last 20 days.

Today is 20 August 2023 I have not received any of my refund.
br...
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K
Kiranavhad24
from Nashik, Maharashtra
Aug 17, 2023
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Package not delivered

I ordered the mobile phone on the 9th and paid online
I was given a delivery date of 17th
But by 17th I have not received my delivery
And I am not being told any status
OnePlus: New Order # M[protected]...
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D
Divya Meena2
Aug 16, 2023
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My OnePlus tv was suddenly stopped

My tv was suddenly stopped working its not turning on. So i raised rhe ticket the agent was cancelled the ticket 2 times and not informed anything and 3rd time the agent came and told motherboard issue and again cancelled the ticket and i called the customer service why the agent not came again to repair they told they cancelled the ticket and asked why .? They given the service number and told to contact to them and they sent same agent...
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9
9996744413
Aug 15, 2023
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Refund not received from Oneplus store website

I have placed 2 orders with order id M[protected], M[protected] and they were canceled on 2nd of august2023 by oneplus end and today date is 15 August 2023 but till today I haven’t received my refund yet the comitment timeline has also passed called coustomer care tons of times but no response hats how a bug giant oneplus work or earns money by blocking refunds? Please esclate my issue as my money has been stuck and my due...
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B
Bibhudattasahoo08
Aug 14, 2023
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OnePlus TV has mother board issue

Issue reported on July 21st of 2023,
1st Complaint raised - insi[protected]
2nd reported is- Case ID: #[protected]
Client Mob Number - [protected]

Issue: My OnePlus TV Y Series 32Y1 (Product Model: 32HAOAOO) was not switched on, 1st time technician visited and confirm that TV has mother board issue, it is under warranty period, post that after many phone calls no response received from OnePlus service.br...
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R
RevathiAravindSM
from Chennai, Tamil Nadu
Aug 14, 2023
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One Plus TV 43 Inches - REG

Purchased oneplus tv 43 inches through Amazon on 7.10.2021.

Facing Display issue from past 2 days. Under warranty.

Kindly make necessary arrangements at the earliest.

Order no :[protected]

Order date : 06.10.21

Invoice No : SMAC-984
Alternate mail : [protected]@yahoo.com...
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V
Vishakh vk
from Kozhikode, Kerala
Aug 8, 2023
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Oneplus tv panel issue

Address: Kozhikode, Kerala

I brought oneplus tv from April 4th 2023. Within two months its got display on lines. I raise a repair request from july 10th 2023. But till now am not getting any updation from your end. I want to raise a complaint against this.
Repair request id : IN02327TV[protected]...
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