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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025

Complaints 1178

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38

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1140

Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

OnePlus Bud Pro (Battery Drainage Issue)

Green lines on my Oneplus 9R Phone screen due to Software update

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OnePlus India reviews & complaints page 8

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Address: Navi Mumbai

Worst quality phone
Worthless
Cheap Quality
3rd class service from Service Center
30000 Rs phone one handed any very less use still phone display has been stopped working diagnosis done told that it has happened due to liquid damage and because of pressure on phone I would like to know what kind of pressure first time I thought might be something has happened same I thought to change display many of my colleague...

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In the month of October 2022, I received a notification regarding system update on my phone which is very usual.
Therefore I updated my phone on that day like I always did assuming that the phone will get optimized thereafter. But surprisingly, as soon as I switched on my mobile phone after the update was done successfully, there was a vertical green ledger line visible on the screen of my phone which never appeared before, except...

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In the month of October 2022, I received a notification regarding system update on my phone which is very usual.
Therefore I updated my phone on that day like i always did assuming that the phone will get optimized thereafter. But surprisingly, as soon as I switched on my mobile phone after the update was done successfully, there was a vertical green ledger line visible on the screen of my phone which never appeared before, except...

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Address: Trimurti society E-1 /A8, Room no 08, Sector 8, Manik Hospital Road, Nerul, Navi Mumbai 400706

I am using one plus 8T from 2.5 past years. I am seeing vertical green line issue
from 08/01/2023. My mobile is not dropped not fell in water and no physical
damage as such. I have visited to one plus services center in seawood grand central mall
but No buddy help out me And asked me to go to consumer court...

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My OnePlus 8T is having green and pink line issues after upgradation to oxygen OS 12. There is no physical damage as per service center in Navi Mumbai still I was asked to pay hefty amount to change the display. My question is when we buy such an expensive phone why would we use it carelessly?! It is not under warranty but problem arised only after upgrading. OnePlus is a good brand and they should look into this matter properly. I would...

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Address: Mumbai

Dear Sir/Ma'am,

I am Raj Sanghvi, i am the very early buyer of Oneplus 8T and had bought the phone during its launch in October 2020.
But suddenly after new firmware upgrade there is 1 vertical green line which has started appearing on the display. On complaining it to customer care, i have been told the this issue have been been by many users and free replacement of display will be provided but here in Mumbai Service...

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I purchased a oneplus TV 32Y1 on 2 january 2022 after 10 month on 16 october 2022 TV was unable to ON then i lodged a complain to oneplus after 48 hour a service engineer came and checked the TV he said to me that TV's mother board is damage when motherboard is available i replaced it. then it take 2 month inspite of demage part is not available. so we decided to replace TV from The voucher. On 14 December 2022 TV was picked up and till now...

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Oneplus devices are getting affected by the green line issue and the company had provided guidelines to the service center to replace screens within 2 Years of age. Those exceeding this guideline have to pay a hectic fee to replace screens.

The green line issue in Oneplus is a common issue and a large number o[censored]sers are getting affected by it. Still, the company asks users to pay and replace the screen. It's a kind of scam...

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I am using one plus 8T from past 2.3 years. I am seeing vertical green line issue from 07/01/2023. My mobile is not dropped not fell in water and no physical damage as such. I have contacted customer care but they are not helping. This is the issue because of their update of OS 13. Though this is their fault, one plus team is asking us to pay 14000 for changing the display. If it is my fault I should bare that. If it because of their issue...

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Hi, This complaint is for the Denial of free service to fix the green line in OnePlus 8t display.

Company told my mobile should be within 2 years old to fix it free of cost.

Why i should pay money for the issue caused by your company software which is intentionally sent to customer even though company aware there are issues in software which cause hardware failure?

Many customers mobile got display...

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Address: Srikakulam

After the lastest os updated from OnePlus I am facing the green line issue on display and booker a repair from one plus and people from OnePlus asking money to fix the issue since the device is out of warranty but almost all the one Plus 8 users facing the issue because of the latest update and OnePlus should replace the screen for free of cost because 15k is quite expensive amount. And some of the users from different forums claiming that...

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Address: Srikakulam

After latest update from OnePlus most of the OnePlus 8 users facing the green line on display and OnePlus is not ready to screen replacement for free of cost since the Device is out of warranty but almost all the OnePlus 8 series users facing the same issue after the latest update and OnePlus should take care this issue....

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I gave my OnePlus 9R phone to service on 8th dec 2022 . now 30 days passed still I didn't received my phone.

Every time I complaining to the customer care they will tell " we will escalate the complaint and within 24 hours the engineer will call you". Still now no calls from there side and they are not even replaying my mail also.

Such a bad experience from the company like OnePlus
Case ID:[protected]...

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We have a faulty one plus tv which was requested for repair with faulty tv panel one month back with repair service no IN02046TV[protected] which was registered on 1st of December and then one 1st of January the request was cancelled without any proper reason provided, company claims the service vendor closed it and service vendor claims the company closed it due to ageing request, when contacted customer care they gave a new case id but still...

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Myself Sam Reni Philips . I am a one plus 8 pro customer and I have bought my phone 2 and half years ago, recently there was due to technical glitches gree line occurred in my one plus phone. I have contacted one plus customer care regarding the same issue and they have asked me to avail pick up and drop service of one plus, then they mentioned the service will be free even after I stressed the point that the phone is 2 and half years old.On...

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Device was picked up on 16th Dec 2022, Received by OnePlus service center on 19th Dec 2022. From then to now no updates. Whenever I call they say the issue has been escalated. But no updates on my phone yet. This issue of green line started after Android 12 update. Very poor management by OnePlus....

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I am using my phone, but it automatically switched off. When i switched on again now it is lije new phone . Phone got factory reset automatically. My all data like pictures, videos, music, all applications gone .
What i do now !!!...

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Address: Maduari,Tamilnadu

Iam Using One Plus 9R mobile, Recently i have updated the company software Oxygen OS13, After that a few days ago i found in my Mobile display a Green Line which is like a Virus...

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After a recent sw update received on OnePlus 7 phone on 30 dec 2022, the screen is totally blank with just vertical continuous colour lines .

OnePlus service center says they don't support with this issue for OnePlus 7 and the screen replacement to be done by self payment .

This is very poor r&d of OnePlus who haven't tested recent releases and issued any notification. This updates should have been blocked in...

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Address: Krishnagiri

I have applied for service of my one plus TV online on Nov 27 2022, till date the complaint was not rectified and there is no response from one plus. Attached the reference number for compliant raised. As I am mentally annoyed due to negligence of service in warranty.
[OnePlus]Dear Customer, Your required part has been issued to Engineer and he will visit you soon for your request IN02052TV[protected]

Navaz...

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