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OnePlus India Complaints & Reviews

oneplus.net/in

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Updated: Jan 27, 2025

Complaints 1178

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38

Unresolved

1140

Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

OnePlus Bud Pro (Battery Drainage Issue)

Green lines on my Oneplus 9R Phone screen due to Software update

Most useful reviews

OnePlus Buds repair

Don't buy OnePlus Nord - Poor products with pathetic aftersales, don't waste your money.

Oneplus android tv 40 inches Y1 screen replacement cost more than my bought price

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Oneplus 7t damage due to company Software Update

Display issue on OnePlus 8T mobile

Order canceled by deliver partner no refund given

OnePlus India reviews & complaints page 4

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I have a Oneplus 9R phone and as it has been commonly seen in One Plus phones recently, green lines have appeared on my screen after a
software update. Now the number of lines have increased.

When I visited the official service centers of Oneplus for India in Bengaluru, they said that free-of-cost screen replacement cannot be done since my phone's water litmus colour changed. I can assure you my phone has not fallen...

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Address: One plus

I have a OnePlus 8t modal, I am having this line problem and my international piece is refusing to replace the display here in India, so it is asking me to go to the country where I bought the phone and do the repals and my The mobile also has international warranty, so why didn't they give it to me? I also gave all the documents to OnePlus care in Surat Gujarat...

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Iam using oneplus 9r mobile. After updating my phone. It is showing the green lines on the screen. I am not able to solve this problem. As this is update problem. I want it to be solved by OnePlus company....

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NO response always says 7 days. Technicians always cancels tickets without any intimation.

TV IMEI Serial numbr: E6210065C2RP00308

Need panel warranty asap...

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My TV panel which is not working properly and is under warranty has not been replaced since almost 2 months. Customer care is heckling and asking to call daily about the status. Is this the service Oneplus is providing to its customer? My request number is : IN05204TV[protected]...

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I bought OnePlus 11r and it's defective piece I have visited several times in there service centre but issue is still there.
Battery Drained fast, back gesture doesn't work properly, picture downloading issue from Google photos, heating of device is also there and so on...
Please take proper action and replace this device. I am tired of visiting service centre...

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Address: Kainikattu House, Nazareth,Kochi

Two weeks back one day suddenly a line appeared across the home page...

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Address: Kolkata

Recently I bought one plus CE3 lite 8/128 variant, with Android version 13 and Oxygen OS 13.1. Now I set up a work profile in it and when I am trying to open my work profile app / official apps for my work it keeps crashing and not solving any way I have restarted my phone still it's not solving. I am traveling and have no other device to connect to office mail or something. Now It's hampering my job. OnePlus is the worst and most pathetic...

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Address: Fafaut, Begusarai, Bihar-848202

Dear Sir/Madam
Request was given for my TV replecement which was given during warrenty then the TV was picked up by oneplus team on 3rd Jan and told by oneplus team that voucher code or another new TV will be given to you will be given . January to May is the month. But tv no voucher code not received. Oneplus is requested to solve our problem soon.
TV SERIAL NO.012000BM295771F864...

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Address: Growels mall kandivali west

Website: www.oneplus.in

I have been a fool to invest a big amount to buy OnePlus 8 Pro so called premium phone.
My phone is just 14 months old and after the update i started facing issue with the green colour screen. What a cheap quality display they use. They are the worst to provide the service. Can't believe more than 50k just vanished in 14 months now the phone is useless just flash the green light everytime i use the phone....

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Address: OnePlus service center, VR Mall, Anna nagar, Chennai

I had faced the similar issue with mobile display which most of the ppl are facing today, which seems to be a know and wantedly released by OnePlus. I have been chasing them for a replacement and there is no stock available. It's more than 3 months and I get the same response. This ia going to be the last device im gonna use from OnePlus and i strongly don't recommend anyone to buy l/not even think of buying a OnePlus device due to the cheap...

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Address: 591, vinay nagar, Agwanpur Village, FARIDABAD-121013, Haryana

Firstly the screen was fluctuating and then after some days, when I cleaned the screen with cloth then after switching on the TV, the lines appeared and nothing is working. The TV is shut down and only 5, 6 months had been passed since the bought. I have contacted the service man and he is asking for 18000 to change the screen and making excuses. My TV is in warranty period plus I have also extended it's warranty for 3 years at 1699 at the...

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Address: Mathura

On March 9, I complained online that my TV screen wasn't working, but for some reason, my complaint was initially denied. I resubmitted my complaint on March 18 and ever since, I've been in touch with customer service at [protected] and [protected]@oneplus.com. Every time I call, I'm told to wait 24 hours, one of our seniors will get in touch with me to fix the problem.
I am still awaiting for my Tv to get repair and for their call...

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Address: 4/8/1 Rspr Nagar III Street Ktc Nagar West Thoothukudi 628002

Hi bought one plus nord 2 ce lite 5g on 01/06/2023 from poorvika tuticorin and i bought oneplus care plan for Rs.3999 for screen damage and extended warranty. When i asked them for the service under that plan for my damaged screen there is no proper response from their side. [protected] - Imei...

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My mobile was heating much I bought my my mobile 3 months back . It's a new one of OnePlus Nord 2t. I want a solution for my problem. Please get me a solution as soon as possible...

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Case ID:[protected]

I have raised a request with Request Number IN02300TV[protected] on 13th February, which was closed without a satisfactory resolution on 12th April 2023.
As a concerned customer, I am requesting an update on the reported issue.

Furthermore, I would like to suggest the following options to resolve the matter at the earliest:

- Replace the TV with the same model.
...

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Hi Team,

I have been discovered with green line display issue. I have contacted one of the one plus support team and it was mentioned that it will be fixed if you were able to send the phone to the service center. As I'm residing outside the country now and I'm not able to send this one to service center. Now I have given this to one of my friend to send this to the service center, But I couldn't even book a slot to pick and...

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Address: Flat No. 503, Vinayak Paradise, Opp. D-Mart, Gajuwaka, Srinagar

Dear Sir,

I am GSN MURTHY from the country INDIA. I am most oneplus trusted customer. I have been using mobiles oneplus brand only.

Earlier I have purchased oneplus 5T and after using a couple of years, later on purchased oneplus 8T.

I have very confidence on the performance of oneplus mobiles.

Whereas recently I have received software update in the first week of March'23. After...

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Address: 3/67 Andarkulam, RAMAPURAM PO

My phone started displaying green line after and over the air software update. I took the phone to one plus service center the agent agreed that one plus is responsible for destroying my phone. But they won't fix my phone because there is crack on the rear glass. Which has nothing to do with the software update. Imagine you driving in car a bike hit you and says he will not pay to fix the damage cause your seat cover is torn. Why can't phone...

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I have been using OnePlus from the last five year, I purchased a phone OnePlus8t in Oct 2020. It was working fine for the last two and half years . Just two month ago There was an update on the operating system and after updating software my phone screen appeared with 1 green line in the center and later it turned into two lines in the middle of the screen vertically.

I went to the Authorised service center Bhilwara to get...

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