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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus Buds repair
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OnePlus India reviews & complaints page 7

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P
Patel Neel Narendrbhai
Feb 3, 2023
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About mobile network issue

Address: 2-68 Dudh dairy faliyu, Near amba Mata Mandir, Vanadara, Ta:Dabhoi, Dist: Vadodara

In mobile calling application like WhatsApp, botim and other app audio and video call issue, for this issue we contact service centre and they didn't give proper answer to us .2 to 3 time we contact for this and they said wait for mobile update version but not give proper solution for this.issue is coming from past 2 months ....
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W
wazeer.ahamed227@gmail.com
Feb 2, 2023
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OnePlus 8t green line

Address: Sri Lanka

I got green line...
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A
Ashoki singla
Feb 1, 2023
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Defective oneplus bullets wireless Z2

With in warranty period, not repairing /repacing the same...
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S
Shubham Jitekar
from Mumbai, Maharashtra
Feb 1, 2023
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Vertical Green line issue on display

Address: Kl-5, A-2, Room no - 13, Sec-1E, Kalamboli, navi mumbai
Website: One plus

Hello,

I am a one plus user from past 5 years, I bought my second one plus mobile (One plus 9r) on July 2021. However today i noticed a vertical green line on my display. Please note that the phone has not been damaged nor fallen. When i investigated this issue on internet, twitter i found that i am not the only one experiencing this issue, it has come to my notice that the all those who have complained about this issue to...
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A
Anzmj
from Ponnani, Kerala
Jan 31, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
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Green Line in my Oneplus 8T mobile display after Android 13 software update

I need replacement for my mobile oneplus 8T. Oneplus company cheated me by giving their faulty product and faulty software update.

Sir, I purchased a new oneplus 8T mobile worth Rs. 42999 on 16/10/2020 . Together I bought their extended warranty with Red Cable Pro Life plan worth Rs. 1999. My device ( Oneplus 8T) is still under their life plan warranty till 13/02/2023.

When my device have just completed one year,...
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V
Vinayy_joshi
Jan 30, 2023
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Oneplus TV issue

Since December 2022 i am trying to log this issue and finally Issue was raised on Case ID:[protected] jan 2023 and whenever i speak with your team they reply again wait for 7-10 working days sometimes 3-4 days now again you have asked me to wait 7-10 days. Please can you tell me when 7-10 days ends or this is forever.

1) Where is the part ?
2) What is your SLA to fix an issue ?
3) Why do you keep extending...
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S
Shubham saroj
Jan 28, 2023
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OnePlus Nord wireless neckband variant: 1

Address: Post office gyanpur sant Ravidas Nagar bhadohi 221304

Product has been damage and wrong product...
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M
Mrlio
from Tonk, Rajasthan
Jan 28, 2023
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Defective product

Address: Aligarh Tonk Rajasthan

Hello
Mene OnePlus Nord 2 5G buy kiya tha OnePlus plus ki official site se lekin company ke software par sahi se kaam nhi karne ki wajah se mera mobile or data dono khatre me h OnePlus ki in kamiyo ki wajah se kitne log pareshan h kyoki ye mobile bechkar pesa to kamati h fir dhyaan nhi deti na jane kitne log iske software se pareshan h jaankari ke abhaav ki wajah se wo log kuch kar nhi pate isliye me complaint kar rha hu OnePlus par...
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I
Ishwar22
Jan 27, 2023
Feb 21, 2023
This thread was updated on Feb 21, 2023
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Defective mobile

Dear team,

Kindly helpvme to get resolved.

I have purchased new mobile on 02.01.2023. And having hanging problem and screen not appearing in next day.

I have told the same thing to Porvika shop they advised me to update the sofware snd the same i have done. But again problem arises on 8th day of mobile purchased. Then i have requsted poorvika shop gor replacement of same. But poorvika team suggested...
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P
Palraj33
Jan 25, 2023
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Green line on display

I have updated OxygenOS 13. after updating I had green line on display.
I went to OnePlus service centre near me. Straight away they said that you have out of warranty so we cannot to anything. Then I was contact OnePlus Care and I sent to my mobile to them for diagnosis and repair. Next day They called me and asked for replacement charges arround 16K. This is not fault from my side of software updation. It's clearly brand problem....
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S
Sarath17
from Coimbatore, Tamil Nadu
Jan 23, 2023
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Replacement TV not received

I have bought a one plus y1s 40inch tv which had 1 year of warranty coverage and additional 1 year panel warrenty. It started showing display issues on 15 dec 2022, and service team checked and raised a ticket for replacement. Even though TV was picked up on 4th Jan 2023, no response from the oneplus india to replacement of TV for 20 days...
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R
RUPJYOTI SHARMA
Jan 23, 2023
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No free screen replacement provided for OnePlus 8 pro

Address: Guwahati, Assam, India

I got a green line in the display of my oneplus 8 pro after software update. I enquired with the service centre and they told I need to pay for screen replacement. There is no physical damage caused by me, the display went bad only after sodtware update, which I got to know happened to so may other oneplus users. Therefore my replacement should be free, which the company refused. I am disappointed at the service I received. Kindly I request...
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G
Gopi villa
Jan 22, 2023
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Green line issue in one plus 8 pro

This is one of the biggest scam done by oneplus. Due to their software, our hardware got affected and they are giving some crappy reasons about their policies and won't rectify our problems. How can we spend 16k for display for the mistake wat they did? This should be taken immediate action and all the one plus should be repaired for free of cost who are all facing this issue...
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S
surajkumarhar
from Haridwar, Uttarakhand
Jan 21, 2023
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Delay my phone repairing

Address: Haridwar

Dear sir
I request to all of you. my phone speaker is failure.my device is to the give nearest service center on[protected], on 11: 27:14 . Refrence I'd :-IN08111X[protected]
Mobile no:- [protected]
E-mail I'd :- [protected]@gmail.com

Service center address:- Haridwar

And this process is very long period of time.

So please humbly request you to, my phone is fast repairing...
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M
muslih1010
from Malappuram, Kerala
Jan 19, 2023
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Oneplus 8 / asking for service charge for a defect caused by software update.

I have updated my oneplus 8 mobile to Android 13 recomended by oneplus. after the updation a slight line appeared on my screen and it suddenly got worse and my display damaged completely. i've contacted customer care and they told me if i send my phone to oneplus service center they will repair it for free even the phone is out of limited warranty (which my device is) and is free of physical damage. so i sent my phone to oneplus service center...
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S
Sudharson Selvaraj
Jan 19, 2023
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OnePlus buds pro warranty

Address: 625003

Literally rejected my warrenty . Right ear piece not working. They show me a invisible scratches and rejected my warrenty. Disappointed. Don't make us fool...
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S
Sudharson Selvaraj
Jan 17, 2023
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OnePlus buds pro

Address: OnePlus authorised service centre Madurai

I bought OnePlus buds pro on Amazon by April 2022. Recently my buds pro right ear piece not working properly. Battery drained soon and mic not working.
I went to authorised service centre Madurai today. They received my product. Later they told warranty replacement not available due minior scratches. There is no visible dent or scratches.
I am really disappointed with the after sales service and customer support.
Need...
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R
Rajrekha6979@gmail.com
Jan 17, 2023
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One plus TV display issue

Address: No 12 D.R.Kuppam village mukkarambakkam post uthukottai Taluk Tiruvallur District

I First complaint in Dec 28th but cancelled in our one plus team and I second time complaint raised January 1st & my TV is picked up in January 7th TV replacement coupon is not received my complaint is not completed oneplus tv company is already past 21 day please resolve my shortly...
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P
Prashant546@
from New Delhi, Delhi
Jan 17, 2023
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Regarding the non- repairs

I bought the OnePlus Buds Z and after one year it's totally non repairable and when asked to got it repair they ask to throw the product away. It's totally unacceptable....
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N
NAGAMMA GARI SHYAM KUMAR
Jan 17, 2023
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Oneplus 10 R mobile

Bought oneplus 10R mobile at sangeetha mobiles on 07/01/2023. After a day o[censored]se the mobile restarts automatically. hand overded at oneplus store on 10/01/2023. They said this mobile has an issue at the time of manufacture we will replace it with in 3 days. upto now i.e., 10/01/2023 they didint replace it. please slove my problem as early as possible....
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