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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus India reviews & complaints page 9

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J
Jibulal J B
from Trivandrum, Kerala
Dec 30, 2022
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OnePlus 8 Pro Green Line Issue Display Repair

Address: Mudapuram, Chirayinkeezhu, Trivandrum, Kerala

I have a OnePlus 8 Pro device and it had green line issue on the display after a major update from OnePlus. I contacted the OnePlus Customer Care on 21.12.2022 and they said that I can claim a free of cost display repair if there are no physical damage. So, I booked a repair on the OnePlus Care app and they picked up the device on 22.12.2022. Today, 30.12.2022, the OnePlus Service Center called me and asked for a total amount of Rs. 17, 000...
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S
Siddharth Kumar Bastia
from Puri, Odisha
Dec 26, 2022
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OnePlus 8 Pro Display Lining Issues

I have the OnePlus 8 Pro (12/256 GB). After a software update, green lines started appearing on my display and there are 3 of them on my display due to which it's unusable at the moment. I visited the nearest service center to me in Rourkela where they said the phone has no physical damage and they could repair it for free if authorised by an exclusive service center. So, when I visited Delhi for work, I got the chance to visit the Connaught...
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K
Kumarravendra
Dec 24, 2022
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One Plus Y Series 108 cm (43 inch) Full XI9Y7DR

I Dr. Mahesh Chaudhary Goverdhan Market Jattari Aligarh, 202137 Uttar Pradesh our problem is such that we bought 43 inch LED TV from your from OnePlus in India, the problem is that when we turn on TV it is not coming clear as for simple language not clear the picture (JHIL -MIL) and this problem regarding complaints and also talk customer care service but they did not give any solution. He is told that he will come after 3 days. it is been...
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A
Arathi Ramachandran
Dec 23, 2022
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Device surrendered for repair since 45 days and no updates

Did a phone update on 17/11/2022. The device was picked up the next day for repair. Reached the service centre at 21st and ever since there are no updates. I kept contacting the customer service line 29th, 1st Dec, 7th, 12th, 14th, 19th, 20th and 23rd dec and narrate the whole story to at least 10 different agents and they say the matter is escalated. I do have the recordings of all conversations and the email the so called escalation team...
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M
Moid ur Rahman
Dec 19, 2022
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OnePlus 9/ regarding pink appear all of the sudden on screen

Address: Main road Ranchi 834001 Jharkhand

Hello I am using one plus 9 since September 2021. All of the sudden a pink vertical line appear on my screen after some research I came to know that I am not the only one who is facing this issue. And Also I came to know that it's a software glitch. So please give me some solution...
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B
bhuvanet
Dec 16, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
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OnePlus India Mobile Device got Vertical lines in display and no service support beyond 2 months

Hi Sir/Madam,

My OnePlus 8 Pro display got damaged due to the last software patch update given by OnePlus. Due to which the display got 4 vertical lines. i went to the nearest service centre in tnagar branch (chennai). I had booked the complaint there on 21.10.2022. They told me they will get provide spare from shipment and replace it. I went there several times there. they are saying the same lame excuse, that the display...
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J
jithinsdc
Dec 14, 2022
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Mobile device not serviced beyond one month

Address: Cochin, Kerala

My OnePlus 9R display was damaged due to the last software update give by OnePlus. Due to the display non availability in the nearest service center, I had booked the device service through OnePlus Care application and they had picked up my phone on 27.10.2022 and received by the Bangalore service center on 29.10.2022. Before sending the device, I had contacted the customer care through helpline number and they told me that the Bangalore...
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M
mail2jobin
from Kozhikode, Kerala
Dec 14, 2022
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My Service request is not yet closed even after 4 months

I have opened a repairer request IN02019TV[protected] on 19th Sep 22. . After follow-up On 21st nov they opened new case[protected] and after multiple follow-up on 12th dec they replaced panel and due to power outage we couldn't check that time. later when i checked the panel was bulge out from the plastic outbar and TV is configured with some one else profile . then i realized this is not new they replace it with someone rejected parts....
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D
Dronachary311@gmail.com
Dec 13, 2022
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Display lining problem

Address: Meadk

3 months back I purchased oneplus tv (U1S series) but suddenly my tv some display lining issues...
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S
Shahfarooq
from Qazigund, Jammu and Kashmir
Dec 12, 2022
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Default/fault in product

Address: Kanchloo kund Qazigund

I just brought my OnePlus wireless z bullets 3 months ago and I am facing some issues in left side of headset. I want to be my problem resolved ASAP...
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S
sarithanagaraj
Dec 12, 2022
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TV

I have ordered one plus TV on Flipkart and received on 18th oct. Display got damaged on 18th Nov. Executive came for inspection on 19th post complaint registration. Till now I didn't get it replaced....
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V
Veeru maan
from Faridkot, Punjab
Dec 11, 2022
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I want my data recovery please help me..

My one plus 6 t phone has been automatically factory reset..I have recover 15 gb data which was synced on my Google
account, but from last month some data was not backed up on Google account due to shortage of space.. tell me how can I
recover my important data please solve my problem.. please send me link to recover my data ...I can provide you my imei no and other details ..but fullfill this loss ...this is a bakwas mobile...
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S
siva07
from Pondicherry, Puducherry
Dec 9, 2022
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Display replacement not done

Address: one plus service centre t nagar chennai

Ear sir:. I have purchased oneplus 9 or mobile in 8 month back mobile was awesome and performance was very good
I am a glad customer for oneplus any time
20 days back I have a face problem green line on my centre display ...
oneplus side tells it's our software problem no worry our services centre replaced new display our side I trust our promises

My mobile given to your customer service centre on Chennai...
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S
Shubham1208
from Ghaziabad, Uttar Pradesh
Dec 9, 2022
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Delayed in repairing of OnePlus Y1S TV

I have complain regarding TV more than month ago, after being complain register the engineer visited and check the issue. The problem he detected was motherboard was not working and need to change it. It's been more than a month for the last visit but the has not been resolve. They make excuse of non availability of required part. I have called and texted multiple times in a month but no satisfactory response I am getting and no resolution...
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B
Bhavya bhasin
Dec 8, 2022
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Tv faulty within 1 month

I bought my tv on 25th sept. Before even 1 month the usb stopped working and apparently oneplus policy says after 15 days they wont replace...
I asked for repair and its been more then a month its still not repaired... As always am getting 1 reply spare part is still not available...
Dont recommend anyone to buy thiw chinese company products now... Though i used oneplus for 4 years but really sad that this is how they handle...
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A
Abedh
Dec 7, 2022
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TV is under warranty, but Technicians are not repairing

I was on another call when I received a call from the OnePlus Customer service team. Soon after disconnecting my personnel call, I called the same number, connected to the Customer care executive, and requested the number of the Technician.
Now I am surprised to see your mail stating that when one call from your customer care went unanswered, I have to wait for 7-10 working days.
Are you saying that if a customer raises a...
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P
paltan85
from BHAGALPUR, Bihar
Dec 7, 2022
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Tv Screen damage

Address: Flat # 7 & 10,Upper Ground Floor,Devika Tower,Nehru Place,New Delhi-110019.

Date of incident -26/10/2022
Case ID:[protected]
Tv screen is showing number of lines as we start the monitor, the screen shows number of lining on screen, for which we made complaint and its been 45 days no body responded on the outcome of the problems. Every time the call center team replied that they have escalated the complaint to the higher and concerned dept. the problem will be resolve soon...
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R
Rahulmt15
from Bhagalpur, Bihar
Dec 7, 2022
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Regarding replacement of OnePlus buds pro

Address: Bhagalpur, Bihar

I have requested replacement regarding my OnePlus buds pro on 15th Nov'22 at OnePlus service center Bhagalpur, Bihar and the service engineer told us that it will take 10-15 days for the new one but till date i haven't got the replacement and when i called the customer care they told us that it will take 4-5 days more but still i haven't got the solution. Dear concern, please look into it and take a strict action....
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K
kola chennaiah
Dec 3, 2022
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Oneplus buds pro discharges very quickly

Address: Markpur, Prakasam Dist, A.P

It is out of warranty but company persons over phone telling that no help from company since it is out of warranty. it wont repairable after a period of warranty....
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S
Sam thapliyal
from New Delhi, Delhi
Dec 1, 2022
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Oneplus Y1 43 INCH TV

I buy my tv in Feb 2021 now I have black spot in my tv panel in complain in oneplus customer care 16 oct 2022 then engineer come it saw within 10 days they replace my panel or tv but till after 1month it's not replaced pls help...
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