OYO Rooms Complaints &amp; Reviews

I booked oyo room in Collection O Hotel Green City on 30th April through oyo app. My booking ID is K8OZ4688. But after reaching hotel for checkin, they told me that they no longer have tieup with oyo so they can't provide me room. I contacted oyo customer care service and your executive told me that you will get refund of your booking and he is providing me booking at another hotel so I followed his instructions and he made booking for me...

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Hi,
I had made a booking for staying at Collection O Tierra Woods, HBR Layout, Bangalore-560043 between April 19-20 and made payment through Google Pay for Rs 845 (Booking ID: TYVN6415).
But once I reached the hotel, I got asked to pay extra amount of Rs 800 (because my booking amount of Rs 845 didn't match the usual one day hotel tariff which they were charging usually). Only after paying extra amount was I allowed check-in...

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To summarize the issue, this has reference to Booking Id: T9TA9571. I made a hotel booking through Oyo Rooms upon making full payment. However, on the day of the stay ( 16th Mar, 2023), the booked hotel denied service citing it's overoccupancy. Thereafter, immediately I raised the ticket at Oyo customer support to refund the booking amount. Following my first refund request, I have already made umpteen reminders to the Oyo team through mail...

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Address: Oyo corporate office, 9th Floor, Spaze Palazo, Sector 69, Gurugram, Haryana

To summarize the issue, this has reference to Booking Id: T9TA9571. I made a hotel booking through Oyo Rooms upon making full payment. However, on the day of the stay ( 16th Mar, 2023), the booked hotel denied service citing it's overoccupancy. Thereafter, immediately I raised the ticket at Oyo customer support to refund the booking amount. Following my first refund request, I have already made umpteen reminders to the Oyo team through mail...

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Address: india

Dear sir

i have book room for 2 days with amount of 1053 from 27 april to 29 april with booking id ID: U8U03896 at hotel sky view in surat. at time of check hotel manager denied me for check in and not allow me i have given complain to hotel with Ticket ID: [protected] for refund after 2 days today on 29th april they not give me refund and also don"t given me any other property and told me that they investigate issues and hotel...

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Address: 3334 S. US - Hwy 77 Bypass 77 Kingsville TX

A late model gold colored pickup truck with a decal on the back believed to be owned by a young male employee is coming going and going with a unreasonable amount of extreme bass pumping out of the vehicle making resting difficult, please ask them to refrain from having it on or turn it down to a more reasonable level when coming and going thank you....

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Website: www.oyorooms.com

I booked a hotel through OYOROOMS for 3 days dated 12th, 13th and 14th April 2023 and for that I made payment through ICICI credit card of Rs 2588 with reference number [protected] on 9.04.2023 with Booking ID -L4PH3605.

Because the rooms were dirty, I asked hotel to cancel the booking. The hotel cancelled the booking on 12.04.2023 and drop mail to me by [protected]@oyorooms.com and said that money will be reversed in within 7-14...

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I booked my hotel from OYO Rooms for April 28 2023 but i cancelled that on 24th April 2023. The app shows that they have initiated a refund but it is not reflecting on my account. I tried to call OYO a lot of time but they didn't tried to resolve my issue. Everytime they are transferring my call to an automated call or they are just putting me on hold.
My Booking ID is SJD64137....

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Address: Indore

Website: www.oyorooms.com

Another Fraud experienced with Oyo Rooms. We made advance payment as requested by support executive over call to confirm our booking. On arrival hotel denied to provide us rooms stating no rooms available. Received email from OYO stating we didn't show up. Please refer to the attached pdf.
As per email received on 4thSep, after deducting the cancellation charges of ₹1078, refund amount calculated is ₹120. We haven't received...

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I had cancelled a booking that I made via the Oyo app. The booking was cancelled well before the free cancellation period. I was supposed to recieve the refund 7-14 days after cancellation. Its been more than two weeks and I haven't recieved my refund. I have called and requested for the refund at the OYO customer care several times and they always either keep me on hold and then cut the call or tell me that it is still being processed. I...

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Hi Team,

I booked a hotel in Pune thru oyo on 18th April and paid advance of rs 202.

When i went to the hotel, the hotel people send they are not supporting Oyo.

I called oyo many a times for refund, they say they are processing and end the call.

My booking ID was 02MV1303.

Please do the needful.

Regards,
Santosh...

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On 13/4/23 at 6:18 pm I booked 2 rooms for my family paying Rs 1041 wide booking ID IZLT8803 for one night. When we reached property around 11:30 pm the property manager refused our booking and demanded Rs 2000 for stay. I called OTO complaint number and argue for 1 hour and 30 minutes but were unable to resolve the issue, you can check with your recorded calls at your end. Finally I conclude that OYO has stated such type of cheating with...

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Address: OYO Rooms, 325, Spaze Tech Park Tower B, Sohna Road, Gurgaon, Haryana, India, Pin Code – 122001.

I had booked a hotel room under oyo rooms Dated on 20.04.2021.Booking id are as follows( WW947351).I made an online payment of rupees 799 towards the room after seeing the picture posted in the oyo app.When i reached the hotel, the hotel manager stated that i had booked a dormitry and has charged an extra amount of rupees 700 in cash at the hotel.Despite of paying an additional amount of rs 700 which makes it to total of 1500(Ie 799 in oyo...

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I booked hotel Collection O Pearl Inns Executive Near Phoenix Marketcity - Viman Nagar via oyo phone app for my parents and the booking was confirmed after payment was made by me online.
When my parents arrived at the hotel, they were denied checkin saying that we don’t take oyo bookings and hotel asked them to pay double the amount for the room which is ₹1500. As it was late in the night, they had to book the room at double the...

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I booked hotel Collection O Pearl Inns Executive Near Phoenix Marketcity - Viman Nagar via oyo phone app for my parents and the booking was confirmed after payment was made by me online.
When my parents arrived at the hotel, they were denied checkin saying that we don’t take oyo bookings and hotel asked them to pay double the amount for the room which is ₹1500.
I have called oyo customer service multiple times. Each time...

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I booked a room in hotel orient comfort on 15th April through oyo app. My booking ID is PP960847. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As I had no other option, I had to pay extra charges i.e. 772₹ apart from 428₹ which I paid while booking, so total bill was summed up...

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Booking ID - PBF16912
I booked a room for[protected] in collection o 810674 gani home stay . I paid Rs1018 and when I went to the hotel they denied my checkin by stating it’s of low fare and asked for extra Rs 900 . When I said I can’t pay that much they said we cannot checkin and we have told OYO customer care to not give any bookings for next ten days as their hotel is prebooked by some people for function . I called OYO customer...

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On 11th March 2023, I had booked a hotel room for 3 people in Gurgaon. My Booking ID for which was OCS19836. However, on reaching the property I was denied stay because they did not have triple occupancy. On talking to the customer care, I was promised another room in near by hotels but they failed to do that too and we settled on a refund for my booking. After receiving a mail regarding my refund I waited for 7-14 business days for my refund...

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Hello,
i Akash raj booked hotel vip, kota. booking id HU0B9692. from 17th april to19th april of amount 1646rs. After reaching in the premises the hotel staff denied my entry saying that we have cutoff our ties with oyo as they are not processing pur payments. i also called customer care, they made me pay additional 109rs saying now the hotel staff will allow the entry, after the payment oyo service sent me a message saying that my...

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