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Philips India Complaints & Reviews

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1.3
Updated: Nov 19, 2024
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1281
So far, so good. Philips India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Philips India will keep up the work and continue to help more customers with their concerns even better 🤝
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Trimmer Start Automatically and only stop once battery drain out
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finding no repair for philips food processor hl1659
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I'm complaining about my philips led tv

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Poor, manipulative and careless service at Philips India service centre named The Cell Point
Pathetic service centre, looting money in name of service, no refund given, faulty products given
Philips earphone I got was the damage done

Philips India reviews & complaints page 18

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M
mahessec
from Bengaluru, Karnataka
Mar 31, 2019
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pathetic services offered by philips service provider

Address: Dno 47 5th cross vijayalakshmi layout, Chikkabanavara post abbigere, 560090

Philips offers service and repairs through GK ELECTRONICS SERVICE WHICH is at #39, 1, 2nd main road yeswanthapur blore 560022.

for the first service they have charged me 6850 and have done that software installation for TV confirming that there will not issues for two years the service was done on 12th march 2019. today the same issue has popped up. now the guy doesn't respond stating today Tomorow... happening from past 1...
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Hemabala
from Vadakku Valliyur, Tamil Nadu
Mar 30, 2019
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soup maker

Address: 293/1, Mugalur Village, 635110

The connector joining the top & bottom part of soup maker got burnt. The unit is less than year old. It is over 3 weeks, a rs. 100/- worth connector spare not available and not made available. I had sent a complaint mail to corpcomm. [protected]@philips.com. I have not received any reply and not even an acknowledgement.
Let me know your mail i. D, will forward mail again if required.
Balasubramanian
[protected], hosur, tamilnadu...
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P
PMU
from Udaipur, Rajasthan
Mar 14, 2019
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serious fraud and cheating by philips india ltd.

Address: Udaipur, Rajasthan

Customer: pacific medical university, udaipur

Date: 14/3/2019

We had purchased a bi-plane cath lab in the year 2017 for our neuro cath lab amt. Rs. 5.50 crore (Approx).

Philips india ltd. Lodged a case under section 138 of negotiable instrument act against us for bouncing cheque no.111528 in which parties were made mr. Rahul agarwal, chairpewrson of the university and his five family members including...
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D
Dhura Ram Saini
Mar 9, 2019
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trimmer qt4005/15

Address: Amet , rajsamand , rajasthan 313332

Sir, saving mashin charging nhi ho rhi h, saving mashin charging me lgane pr usme charge lite on bhi nhi hoti h mne ye 8/9/18 ko kharidi thi, order no [protected] amazon se li thi ye kaphi din se hi charge nhi ho rhi h krpya esko thik krave eski warrinty bhi 2 sal ki thi jo abhi chalu h aapse nivedan h ki jalsi hi ese thik krave esko thi kha se krana h ye bhi bataye. M amet rajsamand rajasthan me rhta hu mne ye neemkathana me order par mgai...
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Dr Tapas Das
from Kolkata, West Bengal
Mar 8, 2019
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non compliance to service request to repair philips air purifier

Address: PO+SD KALYANI, 741235

I regret to inform you that I had registered my complaint for service of my
philips air purifier on 26th feb 2019 vide service request no is 60-[protected].
I got a call at around 5pm that service technician will not be able to attend the
call at that moment due to heavy rain during that time though technician was
present at kalyani then. Then I fix the next date on Ist march 2019 with their
consent. But...
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C
Chen2006
from Kolkata, West Bengal
Mar 7, 2019
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22" philips tv, purchased on 22-09-2018 no picture visible. complaint no kol2302190046

Address: Kolkata, West Bengal, 700012

Complaint no kol[protected] dt[protected]

Product : 22" philps led tv
Purchased date :[protected]
Dealer : great eastern trading co. Kolkata.

Nature of complaint : no picture visible. Screen total back-out after running for 4 and half months.

Problem was reported and checked by philips approved service center on[protected]. Compliant taken.
Panel problem was reported and the...
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A
Allama prabhu Bagodi
from Mumbai, Maharashtra
Mar 7, 2019
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regarding inbuilt setup box in my philips tv

Address: Hyderabad, Telangana, 500090

Hello sir,

I purchased philips 39inch smart tv in feb 2017 model no: 39pfl6570/v7 a18. It has 1 year warranty.in january 2018 my tv was got repaired and as per philips technician tv mother board was corrupted because of inbuilt setup box of videocon d2h high frequency radiation. They have replaced the mother board free of cost because it was under warranty. But at that time they didn't got philips motherboard. So fixed videocon...
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H
Hope999
Mar 6, 2019
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led tv 39 pfl 3850

Address: Illam electronics and home appliance .near markaz complex.mavoor road ,calicut, Kozhikode, Kerala, 673009

Iam registering this compliant because we face bad support from the dealer side. We buy led tv on 5-9-2015 at price 30, 000/_.. That was on onam festival time. The executive told my father and sister that there is extended warranty for that item. My father and sister don't have any idea about the product or how to check these warranty and all. He told additional three years warranty they included it in extended warranty in their system. My...
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S
Soumitra Majhi
from Patna, Bihar
Mar 5, 2019
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philips mono bluetooth

Address: hubli,karnataka, Haveri, Karnataka, 581110

I bought philips shb1603 bluetooth mono headset on 19th april 2018 from ebay. The device was a faulty one. Ebay cc told me to go to service centre as the product was under warranty. I submitted the device on 28th apr. Since then, there is no news of product as i have neither received any replacement nor refund. Neither they are forwarding the complaint to superiors nor giving any other alternative. So pathetic. Its still in progress. Almost...
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K
Keerti Thakur
from Bengaluru, Karnataka
Mar 3, 2019
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philips masticating juicer

Address: Ghaziabad, Uttar Pradesh, 201012

I have a philips juicer which is about 6 months old. I had filed a complaint with the customer service. 1 technician came and said a part has to be replaced which is under warranty but there is a problem due to which there is a delay. Noone contacted me i called the technician and he said there is a delay. It has been 3 weeks plus the complaint is still open. I want this to be resolved asap else i will contact consumer court. Mynumber is...
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Dr Tapas Das
from Kolkata, West Bengal
Mar 1, 2019
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non compliance to service request to repair philips air purifier

Address: PO+SD KALYANI, 741235

My air purifier is not working. I have already registered complaint.
My service request no is 60-[protected]. The call was registered on
26/02/2019. One person called me on 26 th feb at 5pm and told me
That service engineer will not be able to attend the servise call due
To heavy rain. Since then no body attended the service. On 28th i gave a
Reminder call through whats app by [protected]. Today i gave two...
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D
debjyoti9062287194
from Kolkata, West Bengal
Feb 28, 2019
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hts-3366 music system is having some concerns

Address: VILL-GARMIRJAPUR, PO-MASHILA, DIST-HOWRAH, PIN-711302, Howrah, West Bengal

Please note that i am having a music system vide model-hts-3366 and i am very happy with the product but last few weeks the cd tray is nit coming out inspite of putting this in "open"" mode, please depute your field engineer to resolve the same. Please note that it is a post warranty case. We have tried to open it by several times by remote but still it is not opening and the disc is lying inside.

Requesting you to support...
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K
Konda.bojja
from Bengaluru, Karnataka
Feb 25, 2019
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tv display issue, customer service number never works

Address: Electronic city, 560100

Hi, I have bought the philips tv Model number: LED48PFL4958/V7, Registered mobile number:[protected]. TV Has 2 more years of warranty pending. When I try to contact the customercare number 39404040 never worked. Always says switched off. When called the authorized service center(Delta service BTM bangalore), he visited the my home and said display issue and asked me to raise compliant to take the tv for repair. Where he denies to take the...
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Debendra_Tripathy
from Chennai, Tamil Nadu
Feb 24, 2019
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led tv / warranty was not covered even if I bought amc

I purchased my led tv online on 2016, model: 40pfl5059 and paid separately rs4351 amc for 18/04/2017 to 17/04/2019 (Quick customer electronic services (P) ltd). When i am having some problem in my tv some tied up agency sent their engineer who didn't recognize my amc and they told it's no more invalid and moreover they charged their visiting fee, not sure what happened in backend with philips and the company who was selling warranty for them....
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S
srikarl&
from Hyderabad, Telangana
Feb 20, 2019
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facing same problem with philips led tv even after being repaired twice

Address: Ranga Reddy, Andhra Pradesh, 500098

I own a LED TV with model number: 43PUT7791/V7 which was sold to me with 1+2 years of warranty on Feb 21, 2017. From Sept 2018 my TV screen started showing black colour patches. I tried to get it resolved by calling customer care number 39404040. And service task was assigned to United Electronics Phillips Servicing Centre. They got my TV repaired twice and charged me service charges & travel charges. But the black patches come up again after...
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C
chintan G
Feb 17, 2019
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service not provided.. nor any response provided to complaint emails

Address: Mumbai City, Maharashtra, 400058

I bought a 43 inch tv in late 2016 with 3 years warranty for my parents. When i had purchased it storekeeper had specifically said that this warranty is specifically for offline stores and in this warranty there won't be any charges or home visits.
But on jan 7, 2019 ago my tv stopped working and my dad complaint to the philiphs customer care.
There he was advised that visit charges of 650 rs would need to be paid irrespective...
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Bhavesh Tanna
from Hyderabad, Telangana
Feb 17, 2019
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philips ddb tv

Address: 500089

The complaint registered for philips tv ddb model set top box not working, no resolution received. The contact centre us no not reachable, the emails don't get any revert even after weeks of complaint. Such pathetic customer service never experienced. Someone by the name anil jain called me yesterday and registered the complaint
Hyd [protected]
32pfl5270-model no. The team in hyderabad did not respond yet for the resolution...
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BHASKAR REDDY Kodathala
from Hyderabad, Telangana
Feb 16, 2019
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philips mixer grinder taken for motor replacement 45 days over still not returned back

Address: Ranga Reddy, Andhra Pradesh, 500049

Philips mixer grinder (Hl7701/00) purchased on[protected] in bajaj electronics - madinaguda, miyapur, hyderabad - 500049.

Product is not functioning and given complaint on 22 dec 2018. Service person (Mr. Gnaneswar - [protected]) came and checked the mixer and informed the motor is damaged and need to be replaced, so taken the mixer to their service center on 02 jan 2019 as it is under warranty.

Till date i. E...
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C
CONSUMER ADVICE CENTER
from bhubaneswar, Odisha
Feb 14, 2019
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not provide proper service

Address: Khordha, Odisha

I would like to inform you regarding a complain against philips india service centre, bhubaneswar, kindly read the fact narrated below:-

1. I purchased one philips mms 5220, 5-1, multimedia speakers system from ankit electronis, 154, bapuji nagar, bhubaneswar on dt. 19.10.2017.
2. The system is warranted against any defect due to defective material or workmanship for 12 months from date of purchase. Accordingly the warrantee...
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O
Omjee Sharma
from Gurgaon, Haryana
Feb 14, 2019
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philips 1632, 500 watt juicer mixer and grinder

Address: East Champaran, Bihar, 845305

My product warranty is valid for september 2019. I found some problem in my product. I am facing power button issue is located in grinder below side and also speed manage switch. I am resgister my comlain 3 time. 1st and 2nd time my issue is not resolve due to your side what ever any issue. Finally last time engineer visit in my ariea and repair my product but he ask me for money for repairing my product. I have no any option so i am provide...
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