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Philips India Complaints & Reviews

www.philips.co.in
1.3
Updated: Nov 19, 2024
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So far, so good. Philips India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Philips India will keep up the work and continue to help more customers with their concerns even better 🤝
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Trimmer Start Automatically and only stop once battery drain out
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I'm complaining about my philips led tv

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Poor, manipulative and careless service at Philips India service centre named The Cell Point
Pathetic service centre, looting money in name of service, no refund given, faulty products given
Philips earphone I got was the damage done

Philips India reviews & complaints page 17

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S
Santosh pharate
from Mumbai, Maharashtra
May 6, 2019
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philips induction cooktop not working

Address: Near Vasant dada pharate patil college mandavgan pharata, Pune, Maharashtra, 412211

I was purchase induction cooktop hd 4938/01 in 2/11/2018. This induction repair at more time but issue not resolve. Your service person product repair many time in same problem and it's behavior so rude. I was discussed this issue in your pune office regional. Your products was so bad quality. Please do the needful action against this complaint. Otherwise give me refund my money.....
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Manan Kapadia
from Mumbai, Maharashtra
May 4, 2019
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no support from customer care

Address: 3/80, Sai Prasad, 90 Feet Road, Ghatkopar East, Mumbai City, Maharashtra, 400075

I own a philips 42inch led tv with a 5 years warranty. That tv has been giving problems since quite some time. Service centre temporarily fixed the issue but the same issue kept arising. They then ordered a panel which i was later informed after 3 months that, the panel is not available. I had to re-register the complaint and i was told that i will be getting a refund but after repeated intimation and submission of documents, philips consumer...
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A
APSinghThane
from Mumbai, Maharashtra
May 2, 2019
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philips slow juicer hr1887/81

Address: Thane-Bigcentre-A158 Call Us On : 7207666000 GSTIN : 27AACCV1726H1ZE Customer Region : Maharashtra-27, Thane, Maharashtra, 400610

I purchased philips masticating slow juicer from croma thane on 26/04/2018.
Used it on 1st may for the first time, since i was travelling.
As claimed it can extract 80% juice, i failed to extract the same even after putting the pulp again and again 3 times.
Extraction is very poor.
I am not for such a waste.
Please arrange to return the same and refund my amount paid for the same....
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M
Maxmanav
from Mumbai, Maharashtra
May 2, 2019
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tv display panel not working while the tv is under warranty - customer care not helping

Address: Mumbai City, Maharashtra, 400053

Dear

Under warranty for 5 years. One of your person his contact no is +91 [protected] took 1300/- to replace the panel on 8th april 2019. Now he is saying that the part will never come. He has asked to deposit the tv to some marol address for refund. He is not giving any contact no even your toll free customer care is not bothered to give any reply

Its on site warranty so why would we take it to marol without...
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A
Aruna Gaurav Singh
from Delhi, Delhi
Apr 24, 2019
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rice cooker purchased in metro

Address: 8-3-228/1280/68/b jawahar Nagar yousufguda Hyderabad, Hyderabad, Telangana, 500045

I had purchased philips rice cooker worth 1900. Which is not working. Complained many times. Its almost a month now. Wanted replacement. No one responding ever after 8 complaints. Mailed the bill and images to them a week back. They are saying it will be replaced in 2 months and are disconnecting the phone. My number [protected]. I am going out of station in 4 days and wanted replacement before that. Pls call to resolve...
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ashish301
from Hyderabad, Telangana
Apr 23, 2019
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tv repairing

Address: YEshwanthpur, Bangalore, Karnataka, 560022

I have launch complain for repairing for LED TV 40 inch which is under warranty ( Complain no BAN[protected]). Surprisingly technical is telling that i have to pay Rs.1250 as visit charges upfront before he commences work. I am surprised that even for product under warranty we have to pay visit charges. Customer care team is not responding on same even after repetitive reminders....
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S
srishtiraj81@gmail.com
from Mumbai, Maharashtra
Apr 23, 2019
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phillips 43 inches led tv. not repaired by tvk service center - philips authorized

Address: 560066

I had purchased a phillips 43 inches tv in 2016.in october 2018, there was a back lightissue which was fixed by tvk service center in bangalore. The same issue happened in dec.
I was given a warranty of 780 hours for the backlight but my tv is not fixed. Mr. Jeffery george has been repeatedly disconnecting my phone. I have already paid rs. 250 as the visiting fees. But even then they are not fixing the backlight.

Request...
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P
Pradeep Lumba
from New Delhi, Delhi
Apr 23, 2019
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defective television

Address: Faridabad, Haryana, 121002

I had purchased one television set of brand philips with the under mentioned specifications:

Philips 140 cm (55 inch) full hd led tv
55pfl5059 / v7 / 55pfl5059
Sr. No. :[protected]

This television was purchased online through flipkart with the under mentioned details

Order id : od[protected]
Order date : 24.11.2018

Invoice no. : fa a kms[protected]br...
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S
Shree Balaji Documentation Rohini
Apr 22, 2019
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complaint : request for replacing led philips 39pfl3539

Address: H.NO.-E-4/61, 1st Floor, Sector-16, Rohini, Delhi, North West Delhi, Delhi, 110089

Complaint : Request for replacing LED PHILIPS 39PFL3539 purchased from Discount Point, Khasra No. 33/17, Land Mark Han Hudai Village Samaypur, New Delhi-110042
Sir/Madam,
I, Anshul Ojha purchased a LED PHILIPS 39PFL3539 from Discount Point, Khasra No. 33/17, Land Mark Han Hudai Village Samaypur, New Delhi-110042 vide Invoice No. DP-0619 dated 25.06.2018.
The above-mentioned TV was defective, as the same started troubling...
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K
Kandy108
from Mumbai, Maharashtra
Apr 22, 2019
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delay in replacement

Address: Dehradun, Uttarakhand, 249205

I ordered a philips she1505 earphones from flipkart with 1 yr warranty, but after 6 months the left earphone suddenly stopped working, so i went to philips service center (Opera electronics, rishikesh) for replacement of the product.
Firstly, the lady did not attend me properly and he was refuse for the replacement stating that the warranty period of the earphones is of 6 months only, and that it was ordered from flipkart but after...
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A
Akanksha Nitin Srivastava
from Allahabad, Uttar Pradesh
Apr 21, 2019
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earphone model number she3205bk/00

Address: 566/40 A Jai Prakash Nagar, Lucknow, Uttar Pradesh, 226005

I had purchased philips earphone model number she3205bk/00 on 26/4/2018 having one year warranty... But now it's not working and it is under warranty... Customer care service of philips submitted my earphone on 10 march 2019 for the replacement. But its approx one and half month passed they have not replace it. Whwnever i ask about the new one they always says it will take one more week.../... It's so frustating......
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R
ramrameshh
from Jalna, Maharashtra
Apr 20, 2019
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philips tv regarding refund amount

Sir i am ramesh bariya facing problem from philips company is is not responding at all from four months my tv is not working and i complained to consumer care but they checked and said it has board problem they said they will provide refund money. They said you have submit your dead tv to service center. And i submited my tv. Till now no response complained date 7/11/2018 but still now my issue is not resolved i call to customer care they...
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K
Kumar Sidhant
from Ahmedabad, Gujarat
Apr 16, 2019
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led power issue

Case id - tha[protected],

I am following up to get the status but didn't get any confirmation on it. When ever i called customer care they said, your product can't be repaired as parts are not available, we are providing refund for the same but did not get any process or calls for the same.

Please help to and provide all the relevant information about refund process so that i can get the refund amount asap....
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K
krrish p
from Bengaluru, Karnataka
Apr 15, 2019
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regarding refund amount

Address: Bangalore, Karnataka, 560061

Sir i am sampath facing problem from Philips company is is not responding at all from six months my TV is not working and I complained to consumer care but they checked and said it has board problem they said they will provide refund till now no response complained date[protected] but still now my issue is not resolved I call to customer care they say sir your problem will be resolved within 48 hours but till now it's being repeatedly telling...
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D
DivyeshPParmar
from Mumbai, Maharashtra
Apr 12, 2019
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philips tv - 39pfl3850 - service for tv problem

Address: Vadodara, Gujarat, 390008

I have called many times on customer care number 39404040, no one picking up phone. I tried to call on another customer care number [protected], they said that they work for other department hence they cannot support for tv and cannot pass on complaint to respective tv service department.
There is no service center available for philips tv in vadodara, gujarat city.
My only question for philips is that if you do not have service...
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P
Prasant K Swain
from Bargarh, Odisha
Apr 12, 2019
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not repairing tv within warranty period

Address: HANSAPAL, Near to Puri Canal, Bhubaneswar, Khordha, Odisha, 751024
Website: www.philips.co.in

I am prasant kumar swain, purchased led tv as mentioned below:
Brand - philips lcd
Model - 32pfl3938/v7a2
Sl no[protected]
Invoice date - 21/10/2015
Invoice no - bbs/sa/1516/04271
Warranty period - 5 years
Purchased from - great eastern appliances pvt. Ltd, bapuji nagar, janpath, bhubaneswar

On july 2018, i have identified that tv is having retrace line in led screen....
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D
Divyamistry1208
from Mumbai, Maharashtra
Apr 10, 2019
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product service required under warranty

Address: Piramitha road, behind kalabhavan , Dandiya bazar, Vadodara, Gujarat, 390001

I have spoke to call center agent on
[protected]. Guy has asked me to visit site since no service center available for Philips TV in VADODARA city.
You do not have service center availability then how can you sell product in the city
See my warranty is getting expired soon and I need solution before that
Reattching invoice and product details....
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B
barathakumar
Apr 4, 2019
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tv replacement worst response

Address: No 21 ,Bharathiyar street,Srinivasa Nagar,Padi, 600050

I have purchased a philips tv in girias, mogappair west branch on july 15, 2016 which has a warranty of 5 years.in mid of feb 2018, tv was not working and we lodged a complaint regarding this. On 13/02/2018, one mr magesh from srinivas electronics,

Perambur diagnosed that the board inside the tv was not working and post then even the display was not working.
We again called mr. Magesh regarding this problem and he...
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S
surbhi.srvstv
from Mumbai, Maharashtra
Apr 2, 2019
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Resolved

ear bluetooth earphone with mic shb5950wt

Address: Lucknow, Uttar Pradesh, 226010

This is to inform you that, i, ankit srivastava from lucknow, u. P. Had purchased philips white & rose gold-toned in ear bluetooth earphone with mic shb5950wt from myntra. But after sometime i felt that some heating issues were there and it also stopped working after that. I took it to your service centre i. E. Acacia electronic care in indra nagar, lucknow on[protected] for repair purpose. They had taken it and told me that some processes...
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M
MrNams
from Pune, Maharashtra
Apr 1, 2019
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model no 43put7791/v7 led backlight failing within 2 years

Address: 411024

Model no 43PUT7791/V7 LED backlight failing within 2 years

I purchase model no 43PUT7791/V7 LED TV on 20/10/2016.
Within 2year its Backlight is not working
I bought Philips TV as Philips has quality Products,
But looking at my TV problem within 2years, I am doubtful about quality of Philips Products.

This is never expected from PHILIPS.

Also, the sales man gave me warranty...
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