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Philips India Complaints & Reviews

www.philips.co.in
1.3
Updated: Nov 19, 2024
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So far, so good. Philips India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Philips India will keep up the work and continue to help more customers with their concerns even better 🤝
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Trimmer Start Automatically and only stop once battery drain out
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I'm complaining about my philips led tv

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Poor, manipulative and careless service at Philips India service centre named The Cell Point
Pathetic service centre, looting money in name of service, no refund given, faulty products given
Philips earphone I got was the damage done

Philips India reviews & complaints page 19

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K
Kamal_2in
from Agra, Uttar Pradesh
Feb 13, 2019
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42put7590

Address: Ghaziabad, Uttar Pradesh, 201010

I also bought phillips 42 inch. Tv 42put7590 with 5 yrs. On dec 2015. Guarantee from vijay sales indirapuram ghaziabad. This tv has started display problems 6 months back. Now whenever i call to cutomer care, person comes after so many follow ups and then they get it repaired in 15 -20 days, they have repaired it thrice, now since last 2 months they have said they will refund 50 % value of the tv. (They have charged service tax thrice)br...
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aniket.12
from Mumbai, Maharashtra
Feb 12, 2019
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bad philips service/ product: philips 43 inch led tv

Address: 400019

At the very first time i submitted the complaint about the issue i was facing for my 43 inch led tv, that is display was not working only the audio was working. Within 1-2 days an engineer visited, he did'nt even touch the tv as soon as he turned on the tv it started working properly, he took the visiting charge. As soon as he left we again started facing the same problem. Again i made a second complaint to the philips customer care, they...
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Dina007
from Bengaluru, Karnataka
Feb 14, 2019
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warranty service toll free number temporarily not available - why

Address: Bangalore, Karnataka, 560025

I have already mailed to Mr. Mohit about my issues. In the mail and also there is a issue with your toll free number provided, Warranty service toll free number is temporarily not available, Trying to reach you on another toll free number, but on answering the automated caller information say temporarily not available. And only warranty call are a mess, whereas paid services are readily available....
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Bhavesh Tanna
from Hyderabad, Telangana
Feb 11, 2019
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philips ddb tv model

Extremely pathetic customer service experienced. Have been told by the customer care executive that due to technical problem unable to register complaint. After switching on the tv it is stuck on d2h page. Doesn't move further. Have been trying to reach them the whole day since 7feb, but either the line is busy or customer care says technical problem. Fail to understand this...
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R
Ravindran Mullapalli
from Changanacheri, Kerala
Feb 8, 2019
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philips led tv

Address: Kannur, Kerala

Raveendran m, [08.02.19 19:58]
Philips smart tv 43 inches model no 43put7791/v7k19 date of purchase 16/08/17 defect started june 2018 complaint booked 13/07/18 not rectified till this date raveendran mob no [protected] from service centre informed that panel not available to change. Completed 6 month after booking complaint. Complaint no [protected]
Bought from national radio electronics kannur visited shop many time to replace...
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C
chauhangopal82@gmail.com
from New Delhi, Delhi
Feb 8, 2019
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led tv 32" complaint

Address: New Delhi, Delhi, 110086

Hi team,

I have submitted my complaint on 1 feb 2019 my complaint no. Del[protected]. Agent came to my house and said that sound speaker issue and we need to replace it. So we raised request for speaker, i paid the service charge that time only also contacted service team for same.

Till today i have not received any part arrival message and i have been trying to contact local dealer and he always says more days...
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S
SreenathGanesh
Feb 5, 2019
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5.1 speakers not repaired for more than 5 months by philips service center

Address: 600045

Hi,
I gave my 5.1 speakers to philips service center, address: 2, shanmugam rd, west tambaram, tambaram, chennai, tamil nadu[protected] to repair on september 2018 which was before my warranty period end date. Its being 5 months past and i am said continuously from the service center that they haven't received the spare parts (Transformer binding) yet.

This is really bad and pure negligence to the customers...
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K
kallaSurehkumar
Feb 4, 2019
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lx3600d - home theatre

Hi,

We have been using this dvd player all of sudden it stops working and going to standby mode.

I have visited to philips servicing centre in seetharama radio stores, chintha vari street, arundalpet, vijayawada.

They really don't understand the problem and suggesting, it's not possible.

If philips servicing guys are really not able to fix the problem they should not sell the products....
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P
Pankaj kajal
from Mumbai, Maharashtra
Jan 30, 2019
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tv

Address: Mumbai City, Maharashtra, 400068

I have purchased tv from snehajali on date 18/06/2017 with 3 year extended warranty but tv display not working after 12 month i have complaint to customer care after, customer care representative was charge me and now not proper results
After 18 month again display not working please change tv and replace me bcoz again and again i will complaint and customer care charge me every tyme so please reply me
Model no 43PUT7690/V7br...
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P
Pankaj kajal
from Mumbai, Maharashtra
Jan 30, 2019
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tv

Address: Mumbai City, Maharashtra, 400068

I have purchase tv from snehajali on date 18/06/2017 with 3 year extended warranty but within 18 month two tyme tv display was not working i have complaint in customer care they have two charge every tyme and not result proper now they dont book complaint only demand of charges please reply me
Model code 43PUT7690/V7
ITEM PHILLIPS 43 LED
INVOICE NO K1620434D
IN THE NAME OF PANKAJ BABULAL BAROT...
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S
singhraakeshh
from Mumbai, Maharashtra
Jan 30, 2019
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led colour tv

Address: Raigad, Maharashtra, 410206

I have complain about the Colour Tv LED 42 Inch of which display got black ... not viewable while the tv was running... i Have paid Rs 1250.00 for service charge on 14 th Dec2018... still the TV is not repaired as Techno Vision Service centre in Panvel is not bothered to close the complain and also saying we dont get the service from Philips team. I have wasted my hard earn money and the value of the product is zero. What is point buying...
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V
vikkii29
from Chennai, Tamil Nadu
Jan 30, 2019
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fraud in purchase of music system from philips india

Address: Panchkula, Haryana, 134113

I have purchase a music system vide description Philips HTL1032 2.1 Channel Bluetooth Soundbar Speakers with Subwoofer (Black), on dated 17.05.2018 vide invoice no DEL4-300132. After purchasing this product company provide installation and demo at my house address mention above. But when company engineer providing demo then this sound bar were not work and engineer suggest lodging a complaint and asking for replacement. As per purchase condition...
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U
URMI B
from Mumbai, Maharashtra
Jan 29, 2019
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new hd1182 dry iron not working

Address: Mumbai City, Maharashtra, 400061

I had purchased philips dry iron hd1182 from satyam appliances, 7 bungalow andheri west mumbai. During 1st use it got spark, philips technician got it repaired, 2nd use same problem. Registered complain but issues not resolved. I have already informed them for refund not repair as i have lost faith in their product. Kindly help as i am working woman and cant follow up every niw and then. Laxmi...
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S
Srijanw2
from Delhi, Delhi
Jan 29, 2019
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delay in service of authorized service centre of philips in kota, rajasthan

Address: Kota, Rajasthan

I have purchased Philips Bluetooth Sound Speaker (HTL2163B/12) on 16.06.2018. In the month of October, the speakers stopped working. I have raised a complaint in Philips Customer care with complaint No. SUP001/573741 on 03.10.2018. I took the sound speaker to authorized service center of Philips (Lokesh Electricals in Kota Phone No.[protected] for checking. After checking, the Technician told that one of the part in the sound speaker (i.e....
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R P Chadha
from Gurgaon, Haryana
Jan 29, 2019
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philips led 49"

Sir, i would like to say that my above led is not working since 22.12.2018. I had made so many complaints over telephone. I have visited so many times at service centre of the company. I have visited m/s naveen electronics, model town, delhi-9 also from where i had purchased the led. But the dealer always says that it is only the company which will attend the complaint and we cannot do anything. But there is no response so far either from...
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V
Virata Gupta
from Delhi, Delhi
Jan 27, 2019
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steam iron

Address: New Delhi, Delhi, 110058

I had purchased a steam iron from philips after that i found the product is defective. Then i complaint for it at customer care on dt:[protected]. But unfortunately till now i have no solution from their side. I can not imagine how a multi-national company irresponsible like that. I want to try to contact their higher official but i have not found any mail id or contact number except customer care number in any site. Please help me regarding...
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Virata Gupta
from Delhi, Delhi
Jan 27, 2019
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steam iron

Address: New Delhi, Delhi, 110058

I had purchased a steam iron from philips after that i found the product is defective. Then i complaint for it at customer care on dt:[protected]. But unfortunately till now i have no solution from their side. I can not imagine how a multi-national company irresponsible like that. I want to try to contact their higher official but i have not found any mail id or contact number except customer care number in any site. Please help me regarding...
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A
Akash kumar chourasia
Jan 24, 2019
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she1405bk earphone

Address: Bhopal, Madhya Pradesh, 462023

One of Philips earphone was not working properly and was in warranty period so i have given it to Philips care present in Bhopal (Sunil distributor, ground floor, zone-mp nagar, 462011, ) on[protected] but till date i haven't received my earphone, and whenever i call to care they tell that the product is not available we are making it to available asap....
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NaveenKumarC
from Bengaluru, Karnataka
Jan 24, 2019
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Resolved

philips tv under warranty is not replaced

Address: 560035
Website: www.philips.co.in/c-m-so/tv

Data of incident : 15-nov-2018
Date of purchase: 10-june-2018
Client number:[protected] /[protected]
Place of purchase: moremegastore.
Tv length: 50 inches
Tv model: 7217 philips ddb smart led 50pfl

Description: philips led tv which was bought on 10-june-2018, was gone bad in 5 months i. E. Half tv screen was displaying a white strap. Due to which tv viewing is not possible. We have raised...
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sanjaybb
from Mumbai, Maharashtra
Jan 23, 2019
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iron

Address: Mumbai City, Maharashtra, 400049

I have brought a iron of philips from a distributor in december 2018. The iron stared giving trouble and filed a complaint from mobile no [protected]. Once person came for repairs. The technician came for repair was very raw.

I think instead of repair it got further damaged. With in couple of days itself the iron got stop working and we fed up with poor service.

This was handling by my family and when i came to...
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