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Philips India Complaints & Reviews

www.philips.co.in
1.3
Updated: Nov 19, 2024
Complaints 1704
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423
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1281
So far, so good. Philips India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Philips India will keep up the work and continue to help more customers with their concerns even better 🤝
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37
Trimmer Start Automatically and only stop once battery drain out
18
finding no repair for philips food processor hl1659
16
I'm complaining about my philips led tv

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Poor, manipulative and careless service at Philips India service centre named The Cell Point
Pathetic service centre, looting money in name of service, no refund given, faulty products given
Philips earphone I got was the damage done

Philips India reviews & complaints page 15

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P
Promod Janveja
from Delhi, Delhi
Jul 22, 2019
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tv functioning on internet/service centre who could help me

Address: C -301 kendriya vihar sec 56 gurgaon, 122011

I purchased a 40 in wall mtg tv with ddb written 7 yrs ago. I am registered with youcell no. Was[protected] & address promod janveja flat no.404 arizona hts 10_3_86 teachers colony secunderabad 500026 your cc [protected] was not able to help i wanted to know if this tv can be used as internet screen now located in sec56 gurgaon pl let me know who will help me. Now my no is[protected]...
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D
Dr Tapas Das
from Kolkata, West Bengal
Jul 21, 2019
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philips powerpro fc9352/01 compact bagless vacuum cleaner

Address: P.O. KALYANI, 741235

I have purchased one philips vacuum cleaner on 5 th may 2019. Power cord is not functioning. I have already registered my complaint to customer care on
18th july 2019. My service request no is 60-[protected]. I have not received
Any service till date.
I will request you to provide me service and solve my problem as early as
Possible.
With regards.
Dr tapas das...
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R
ranjitsukun
from Mumbai, Maharashtra
Jul 20, 2019
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philips uhd led 42put7590 display problem

Address: Ahmedabad, Gujarat, 382424

I have a display problem with my philip uhd led 42put7590, within my warranty period the tv display has gone twice. The authorize service center people has done really bad job, it has gone blank for third time & i'm out of warranty period. Same bloody problem third time. I have no idea if this is manufacturing problem or vijay sales has con us. No way i can get the answers 50k gone in the drain....
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A
Aditya Pundir
from Meerut, Uttar Pradesh
Jul 19, 2019
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multimedia speaker

Sir i have recently bought my philips multimedia speaker which comes with a subwoofer, 2n satellites, 1remote, 1rca-stereo, 1fm antenna. Its been seven months i have bought but now it's not working properly. One of the speaker column input audio cable is not seeming to work properly due to which one speaker is dead (Not working). Your toll free number isn't working too and i m pissed off calling them again and again. Sir please send someone...
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S
shreedhar advocate
from Bengaluru, Karnataka
Oct 11, 2019
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google services has stopped and no displayed

Address: # 348, "SHIVASMRUTHI" TUNGABHADRA LAYOUT, KHB, KUNDAVADA, DAVANGERE, 577566

I purchased the Philips led 43" 4k TV model 43PUT7791 ON 01/07/2017. Now in TV when it will be switch on there showing like as unfortunately google services stopped and Google Play service stopped and taking long time to display... Now the is not working. The authorized service man of the Philips company said that the flash IC Of The TV is not working. Hence it will be changed and it will be charged Rs. 6000/-approximately. Is it true? And...
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S
Sreenivasa Rao Suraparaju
from Mumbai, Maharashtra
Jul 12, 2019
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dealer not authorized any more and change in service network troubles

Address: 560076

My 55 in TV stopped showing Video in Jan '19. The job was assigned to Delta service, BTM Layout. TV was returned after service on 1 Feb '19 with two month's warranty. The problem resurfaced in about 40-45 days.

Delta service took it for repair and returned with a fix on 12 Apr '19. The fix failed again within 15-20 days. I raise the problem again with Philips and they assigned Delta for service. Delta asked me to drop the set...
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M
Maya Santosh
from Chennai, Tamil Nadu
Jul 10, 2019
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tv repair

Address: Thanisandra Main Rd, Nagwara, 560077

Our 40 inch philips tv had audio issues and i had complained through customer care number. This was assigned to adithya of metro tech and he sent a technician. They picked our tv on 23rd june and never returned it i kept calling calling and today after 17 days they say that the tv accidentally broke.

[protected] - they never pick the call or call back

Worst service ever

My number is :[protected]...
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A
Ashwini Sahu
from Mumbai, Maharashtra
Jul 9, 2019
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replace of panel

Address: At-Mathasahi, Po/Dist/Ps-Bhadrak., Bhadrak, Odisha, 756100

Madam/Sir,
Most respectfully I am here by inform you that I am your branded customer since 30 years but unfortunately I am really fade up due to non satisfaction towards customer service.P.C.Electronics which is situated at Balasore District under state Odisha.There behavior towards customer is very pathetic.A ladies who always receives phone calls of customers & use slangs while communicating with customer.Actually my phillips TV...
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T
tashu0406
from Mumbai, Maharashtra
Jul 8, 2019
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complaint against gurugram dealer

Address: Gurugram Haryana India, Gurgaon, Haryana, 122018

With due respect, my daughter, Harshita Gupta bearing Consignee Id:-IND14485671 booked a "Philips Multimedia Speakers" having Product Code:MMS4040F dated 24/06/2019 at Bangalore for deliverey at our home address 586/21B, Faridabad with Invoice Number: C5015 but product has delivered by:

M/S Gibson Innovations India Pvt. Ltd, Vatika Business Park, 4th Floor, Block-1
Sohna Road, Sector-49, Gurugram-122018.

Above...
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P
Pranab Kumar Kapat
from Kolkata, West Bengal
Jul 5, 2019
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philips 32pfl3738led set

Address: Dumurjola Howrah, 711101

The display becomes narrow. this occurs near about 10 days and volume gradually decreases automatically without the use of remote. This occurs more than two months. But the problem of volume does not persist foe long days. after few days it becomes normal and again starts after few days. A notification comes like "Effective only on TV" The volume cann't be controlled by pressing the volume button of the TV....
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K
Kunal Singh Kachhwaha
from Mumbai, Maharashtra
Jul 3, 2019
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power bank and bluetooth

Address: 167/30 sanichar ji ka than LTM Street Chopasni road Jodhpur, Jodhpur, Rajasthan, 342001

I have ordered philips power bank 32000mah but i received sony 32000mah power bank please replace the product because i trusted very much shocked when i received this because i trusted everybody is a service oriented because service is about when your service like god giving grace but i disappointed please replace as early as possible it would be better......
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Uttam Kumar Jena
from Jagdalpur, Chhattisgarh
Jul 2, 2019
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led power problem

Address: MEGHADAMBARU,KURUDA,SADAR, Balasore, Odisha, 756056

I have lodge a complaint on dated 30-april-2019 regarding my led model : 32pfl6370/v7 a18 is not working but still its not resolved. Can u pls tell me what is your sla time or date to attend the customer complaint. I have old customer of philips but that kind of complaint is really frustrated to your side attend the complaint. Kindly attend the complaint on priority. My complai number : bhu[protected]...
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Pavan_verma
from Ankleshwar, Gujarat
Jun 30, 2019
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led tv is not working fine from last 6 month - display issue

Address: #507, Chandrama-A, DSK Vishwa, Dhayari, Pune, Maharashtra, 411041

I have a philips '40pfl3750' model led tv. This has 5 years of warranty. Please check the attached document with warranty card invoice and my complaint details.

My tv is not working from a long time getting blue line in ll the sides. So i raised complaint for this. They sent service engineer to analyse my issue and he took 1000 as a visiting charge. Although my tv is still under warranty.

After that i am following...
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C
ChandrashekharVK
from Mumbai, Maharashtra
Jun 29, 2019
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tv article name : philips 39" hdr led tv

Address: 3rd road,pandurang wadi,goregaon east, Mumbai City, Maharashtra, 400063

Sir
I have a philips tv as mentioned in subject, purchased from metro mall, borivali east on 25th jul 2015, with warranty period of 3 years. Period is over.
Its display resolution is ok but sound disturbance issue is observed since last few days, while tv is on.

It is kindly requested to depute someone with intimation on [protected]. Photocopy of card is enclosed herewith pl.

Regards
br...
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M
manishgoda
from Mumbai, Maharashtra
Jun 28, 2019
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philips 2.0ch tower speaker spa9060 blk

Address: Mumbai City, Maharashtra, 400086

Have purchased philips 2.0ch tower speaker spa9060 blk for croma store at r city mall, ghatkopar (West), mumbai on 12th may'19.
The product is not working and have logged a complaint against request # bof 130619fs00766 on 13th june'19 within one month.
Service engineer visited on 15th may'19 and informed part has to be replaced. Its almost 2 weeks there's no feedback on resolution.
Can you intervene and help resolve...
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A
Abhay75066
from Ahmedabad, Gujarat
Jun 21, 2019
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earphone

Address: Kadma, 831005

Dear Team I have submitted earphone more than 50days ago in jamshedpur service center due to not working and the earphone is in warranty but still I didn't get my earphone replace back. Service center people are saying it's not in stock. Company is selling that product online but notable to provide services center. And I have loose my 50days warranty in service center who's fault is this...
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R
Rajemdra
from Delhi, Delhi
Jun 18, 2019
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fraud done by philips authorised service center

Address: (Pearl Electronics / Tekcare India Pvt. Ltd (Delhi) A - 12 Ganesh Nagar, Pandav Nagar, Delhi 110092, 110092

I have called to philips service center they came on 02.04.2019 and took service charges of Rs. 1300 suggested me to submit my tv and get 70 to 80 % amount return because the faulty part is not available with the service center and given me the address of (Pearl Electronics / Tekcare India Pvt. Ltd (Delhi) to go and submit. After that I have submitted my Phillips TV at the philips authorized service center at the said office and Mr Amit Kumar...
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Z
Zeba Jamil
from Delhi, Delhi
Jun 16, 2019
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mixer grinder is not properly working

Address: Qr no 2019 sector 8 C street 43 bokaro, 827009

Sir
I have purchased a mixer grinder of this company of 750 watt motor capacity through amazon few weeks ago. However the grinder is unable to grind the materials, even rice which prepared for idli.
The mixer grinder is also making much notices. As you are aware that such appliance are very essential part of every kichen.
Plz arrange to send mechanic for repairing and replacement of defective part/s.
Moreover...
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M
msramesh6
from Mumbai, Maharashtra
Jun 13, 2019
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refund not given

Model Number - Philips LED55PLF5059
Serial Number -
Name - Ramesh S
Address - Akaanksha Residency flat no 305 B block New Sayyaji rao raod Bamboobazzar mysore 570021
Landmark - next to Arjun motor yamaha showroom
Pin Code - 570021
Contact Number - [protected]
Alternate Contact Number- nil
Dealer Contact Number - not avl
Problem Found - Panel defect identified by philip representative...
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M
maheshdange16
from Delhi, Delhi
Jun 11, 2019
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bad product and services of tv

Address: Flat no.301 Chandrabhaga Bldg No.8 Unitech West-End Complex, Tirupati Nagar Phase-2 Bolinj Virar w, 401303

We buy a 42'' tv product of Philips since 2015 5 year warranty tv. then 1st year tv was good working condition 2 nd year there is tv speaker was damage automatically then i complaint and engineer coming and replace the speaker again 3rd year my tv display was gone again i complaint but that service was not good its.
That time 15 to 22 days to change the display of the tv and 4th year its working fine but 5th last year again display...
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