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Reliance Digital Complaints & Reviews

www.reliancedigital.in

2.4

Updated: Jan 9, 2025

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Good! Reliance Digital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Reliance Digital step up their efforts to fully resolve all complaints 👍

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Whirlphool Refrigerator

installation delay and poor service for new jio airfiber connection

incorrect emi charge for cancelled order and no refund

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get soft copy of my invoice

Delivery Delay and Bad Customer Service

Payment is not received

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Reliance Digital Anantapur not responding regarding my Refund amount 1,28,000/- Rs from last 30 days

Ac remote display fault

Reliance Digital reviews & complaints page 101

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Address: Thiruvananthapuram, Kerala

We have purchased an Reconnect AC and now it is not working. I have registered a complaint and technician comes for checking. Technician said that need to replace a part and it will fix the problem within 3 days. After that no information about the complaint.

I have contacted different time in customer service and part is not available it will comes within 2 days.

Complaint registered on May 15, 2019....

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Address: 106-1102/B wing Kailash Uptown Karanjade panvel, Raigad, Maharashtra, 410206

I brought ac from reliance panvel orion mall on last month now its not working and remote issue also der
I called customer care its been 3 days they nt yet come at my place and what is used of customer care i called customer care they are giving fake promises to the customer. And he kept me on hold for 30 min and discounted. Its pathetic services they are giving to the customer and product also pathetic
Called id career customer...

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Address: Hyderabad, Andhra Pradesh, 502032

My refrigerator stopped working on 16 may 2019 and i have registered a complain with reliance digital regarding the same as when i bought the product from reliance i have opted for their extended warranty called resq.

They told me that it will be resolved in 2 days and on the next day i. E 17th may 2019 their technician visited and told that refrigerator pcm main has burnt and need to be replaced and said that it will be done...

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Address: C/O- Banik House, Surya Sen Nagar, PO-Abdalpur, Madhyamgram., North 24 Parganas, West Bengal, 700155

Dear Team,

I had purchased a water purifier of AO Smith from your outlet store based on your sales people advice. I had also taken three years warranty from Reliance Digital. Post purchase of this product, I was facing lot of issues and it was addressed by Reliance digital since comes under AMC
On dated 30th May I had made a complaint to customer care department since machine is not working. Till now no one has attended...

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Address: New Delhi, Delhi, 110075

Hi,

First of allI am writing this in reference to the utmost bad experience that i received from the store and from the customer service department. You people have to actually agree to the fact that you all are just a bunch of liars and incompetent in keeping up your promises moreover have the audacity to give fake and irrelevant information to the customers who come to the store to spend there hard earn money.
br...

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Address: D/3, janki duplex, Naroda ahemdabad, Ahmedabad, Gujarat, 382330

Product :- reconnect 1.5 tone A.C

Issue:- when I started my A.C in 5 to 10 min automatically switched off (M.C.B tripped)

My service request no :-[protected]. Please check my complaints from 29/05/2019 to till date with time. It's over now. Your company is not giving proper service. If you are not solve my complaints and not giving proper service then why are you sell your products??? My all call are record with...

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Address: Bokaro, Jharkhand

I had purchased Panasonic AC and Safestab stabilizer from reliance digital store around 1 month before . While I have to replace AC because of compressor problem and they offered LG AC in exchange of that. Then after few days, stabilizer stopped working properly and on 1st Jun I contacted on Resq customer care no. And they assured me that one of their technician will visit within 72 hours, but despite of multiple calls and request, none of...

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Address: Mumbai City, Maharashtra, 400064

This is to inform that i purchased split inverter ac from infinity mall store, malad west, vide your invoice no. Xxxxx dt. 28.05.2019. Full payment done upfront at your store by credit card for rs. Xxxxxx

I was shocked to see a altogether different model than what i had chose, approved and paid for.

No solution even after 7 days...

All calls to the store went to deaf ears and all. We got is assurance...

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Address: Chennai, Tamil Nadu, 600100

Dear sir/madam,

I have bought an air conditioner (Voltas) on friday (10.05.19) - bill no -[protected] and it was not fitted properly at my home. Due to that the gas tank got damaged and it spoiled completely. So that ac is not working for more than five days. Service person is telling it will take till two more days for rectifying the faults. How long should i wait for this issue?? It doesn't make any sense for buying...

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Address: Chandigarh, Punjab, 160020

We have purchased sony 65 uhd smart led tv 65x7500f (Display)

! St of all we faced a very tuff situation at payment counter, the person on counter was not competent to communicate, he was dictating the things in a manner, that we are buying something by doing something wrong. The matter was related to gst. The documents he was asking were never demanded by any dealer earlier. When we provided copy of gst certificate, he was not...

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Address: Barasat Chapadali more, Kolkata, West Bengal

Ear Sir/ Maam, This is regarding my Panasonic AC, purchased from Reliance Digital, Barasat at dated 05/03/2018. Model no - CU-US18SKY-1, Serial No- [protected], registered mobile no - [protected]. i have also bought additional 2 yrs warranty of the same. the AC started malfunctioning after two weeks from the date of installation, service had been provided instantly from reliance deigital, they inspected the whole thing and declared, that the...

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Address: Kolkata, West Bengal

One year ago I brought An AC (panasonic, split ) from Reliance Digital, Barasat . My registered mobile no is - [protected]. About two weeks later from the date of purchase My AC started malfunctioning. Operator came and told me that the refrigerant / gas was leaked out . They charged the gas again and again it goes out . Then I asked about a product replacement. They told me that the replacement was not an option rather they suggest me to...

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Address: Bikaner, Rajasthan, 334001

श्री मान जी
मेने 4 अप्रैल को yearly सर्विस के लिए कॉल किया था पर कोई सर्विस करने नही आया सर्विस वाले का मेरे पास कॉल आया मेने उसको वापिस 3-4 बार कॉल भी किया था उसके किसी ऊपर के एम्प्लॉय...

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Address: 500032

I have raised a service request on 25th may 2019. I took the resq plan which has been suggested by the reliance digital staff while buying the product. Till now i have called 12 times to the customer care and spoke 2 times to the escalation managers. Each time when i call them the call duration will run for at least 20 to 30min with 15min on hold. One of the manager is mr. Kiran. Every time i am getting the same reply that the technician...

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Address: noida. up, Gautam Buddh Nagar, Uttar Pradesh

Website: reliance digital

I purchased a loyd ac and a samsung smart tv from reliance digital at noida on 26.5.19 for rs. 57197 paying the full amount. The tems have not been delivered till date. As per the bill the item delivery date was 27.5.19. But till today it has not been delivered. I have contacted then over a dozen time. They say the bill was generated and got cancelled for two times during loading the items. On 26 they said items will be delivered next day....

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I was offered movie tickets on buying s10 plus on 24 may, the guy messaged a code to some number and told me that i will receive a url to book tickets but i have not received it till now it's been 5 days already and now they are not entertaining my request when i am trying to call. They told me that there is some problem and they will call me as they have my number. I have not received any call. These people give false offers to you so that...

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Address: B-407, Pragathi Paradise, Pragathi Nagar, 500090

This is regarding my reliance cooler (Reconnect desert cooler-60ltr-rhdcg6001) repair complaint. Service request no. [protected]

I have requested for repair on 10-may-2019 by calling reliance customer care[protected]. On 12-may-2019, technician visited and suggested to replace "fan blade" and "swing motor" and collected rs. 800/- as advance. Promised me to replace the items in 2-3 days.

So, i waited till...

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Address: A S Rao nagar branch, Reliance Digital, Hyderabad, Telangana

I bought the reliance reconnect air coolers (2 coolers) on 24th february 2019 in anticipation of the hot summer at the a s rao nagar outlet in hyderabad. They worked well for a month or so and stopped working. Thus, we started calling the customer service on the 10th of may 2019 (As it is still in warranty). We were always promised quick service / call backs regarding the update of the service but not a single phone call. Yesterday, i asked...

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Address: 2 F 88 NEHRU NAGAR GHAZIABAD, Ghaziabad, Uttar Pradesh, 201001

Ng tex print pvt. Ltd
Kavinagar
Ghaziabad-201001

26 may 2019

The customer care cell
Reliance electronics
Delhi&ncr region

Subject:inconvenience caused due to sale of defect product.

Dear sir/ma’am
I am lokesh goel (Owner of a business firm), yesterday only i purchased the laptop,
Model:hp15cc166tx/s (I7)
Which is a expensive...

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Address: Salivahananagar, Dilsukhnagar,, Hyderabad, Andhra Pradesh, 500036

I was watching a movie on my reliance reconnect led tv, and all of a suddenly, it stopped functioning. There was neither sound nor picture display.

Hence we called the reliance reconnect helpline[protected] on may 16, 2019 at 11:24am and requested for company technician for repair. The helpline person said that our request is registered and the technician would attend in 24-72 hours.

On may 20, 2019, mr....

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