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Reliance Jewels Complaints & Reviews

www.reliancejewels.net

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Updated: Aug 20, 2024

Complaints 211

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24

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187

So far, so good. Reliance Jewels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Jewels will keep up the work and continue to help more customers with their concerns even better 🤝

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Silver ring diamond coming off

18 karat rose gold Diamond Ring

Jewellery not getting delivered even after 1 month of prior payment

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Jewelry payment

high price and making charges and evaluation of old gold is not proper

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Damaged Ring (Quality Defect) handed over to customer. No Exchange & Refund within 7 days

Reliance Jewels reviews & complaints page 10

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Address: 560085

A gold was purchased on Akshaya Thritiya on 9th May 2016 using SBI debit card for 31, 815 at Banashankari. As promised the cash back for the above purchase has not be credited to the account. The cash back was promised and advertised by reliance jewels. When inquired about the same at the time of billing the employees at the store said the refund would happen within 48 hours....

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Address: 520010

We have purchased diamond rings from reliance jewels of worth Rs.31000/-.The store commercial manager/ store manager are not accepting payment through Reliance one card, instead of this they wish the payment to be done through bank debit/ credit card.

Please support, based on your advice I will top up the card with required amount, and understand they should give preference to accept Reliance one card.

Regardsbr...

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Address: Allahabad, Uttar Pradesh, 211001

Website: Www.reliancejweles.com

I bought a gold chain weigh 10gm, whe i enquired about it before reliance akshay tritya festival it cost 34000(app). And during your festival with 25% discount on making chages it cost 34000(same). This is not because of rising cost of gold (rate was app same ) it is because of companies cheating policy, they charge 18% making charges on product before the festival and 21% during the festival ... means increased the chages by 25% and the...

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Address: Bangalore, Karnataka, 560099

I have purchased Jewelers of Rs -- 104954/- on dated 13/02/2016 with Invoice Number : -- 26604 at Reliance Jewels, Jayanagar, Bangalore, but I am very sorry to say that Point has been not added to my Reliance One Card. I have called to store executive who has helped with my purchase and he said that we can not do anything for this you need to visit Reliance showroom. Which completely make me unsatisfied and disappointed from Reliance Jewels.br...

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Address: Vadodara, Gujarat, 390001

Purchase points not credited on above card.

I would like to draw your attention that i have made a purchase of Rs. 378777/- on 01/12/2015 from reliance jewels store at O.P. Road Vadodara.

even after so many calls to customer care and lot many reminders to your store at O. P. Road vadodara my account is not credited with required points.
so, look in the matter and do the needful at the earliest.i am also...

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Address: Vadodara, Gujarat, 390001

Website: consumer complaints

I would like to draw your attention that i have made a purchase of Rs. 378777/- on 01/12/2015 from reliance jewels store at O.P. Road Vadodara.

even after so many calls to customer care and lot many reminders to your store at O. P. Road vadodara my account is not credited with required points.
so, look in the matter and do the needful at the earliest.i am also attching copy of my bill.

mignesh shahbr...

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Address: Bhopal, Madhya Pradesh

At the time of Dhanteras (09/11/15) there was scheme of Rs 2500 payback for every Rs 50000 payment by SBI debit card. I have bought Rs137000 worh of gold coin and paid 50000 each by 2 SBI debit cards .The company told me the 2500 will be back in each account within 90 days.Till now after company took again details of debit cards and bill of purchase they are unable to pay....

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Address: Jalandhar, Punjab

We went to buy the ideal silver product today 05 feb 2016. your employee mr ashish kumar said he wanted the product inspite of the client ready to buy the product on immediate cash and the said employee refused to sell the product.
there was no advance booking of this particular product.
maximum ideal products were purchased by the store staff as the prices on them were reduced drastically where as the priority should have been...

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Address: Chandigarh, Chandigarh, 160030

Website: www.reliancejewels.net

Dear Sir/Mam Today I along with my wife and mother visited sector 17, Chandigarh store for the purchase of new Gold Bangles in exchange for the old ones we had purchased on 15/03/2013 from the same store. Bill no 5195/12-13/001857 We were dealt by Ms Tina, the wife selected the new bangles to be purchased and we agreed to pay the difference amount of Rs13000 approx . after the exchange&deduction of the labour charges.The old bangles...

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Address: Gurgaon, Haryana, 122002

Hi this is vikas Arora from Gurgaon. I buy diamond ring for my sister from gold suk Gurgaon as on date 05/11/14. My sister coming from uk and she wearing at once but unfortunately middle of diamond fell off. Same compaint to gold suk in reliance jewels but no one can take seriously this is actually faulty ring or otherwise no chance to fell off like this. I want to repair free of cost. Pls check ND reply.. Thx Vikas Arora 9999...

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Address: New Delhi, Delhi, 110018

My Name is Deepak Kalra. My contact Number is [protected]. I bought gold mangalsutra from reliance jewels based in karol bagh, Delhi. I found this mangalsutra is so weak and it is not wearable. Its already been broken 3 times. iIhad it repaired by reliance jewels worker last month but still all the parts of this mangalsutra are breaking up one by one. If i will return this product back i am going to loose the price i paid for making charge...

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Address: Hyderabad, Andhra Pradesh

Please don't get into the trap of buying with them, they charge ~10%-15% than market rate, make false promises, say something and bill something else, charge for more than actually being given...when you ask for resolution they will not even apologise, talk illogical stuff, promise to revert but never do it and eventually will leave your concerns unattended and what you get is pathetic customer service... Big liars and cheaters under a big...

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Address: Hyderabad, Andhra Pradesh

Website: Www.reliancejewels.net

Got into trap of buying with them, they charge ~10%-15% than market rate, make false promises, say something and bill something else, charge for more than actually being given...when you ask for resolution they will not even apologise, talk illogical stuff, promise to revert but never do it and eventually will leave your concerns unattended and what you get is pathetic customer service... Big liars and cheaters under a big brand name, make...

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Address: Mumbai City, Maharashtra

I bought two rings in september 2011 from Reliance Jewels Inorbit Mall Vashi. The ring which is approx 8 Gms in weight and cost was IN 24000 is now losing its polish and grey metal is visible inside .. it means it is total fake ring as GOLD is never grey. I never used this ring .. just started earing it since last 2 months. It meas either aloy which was mixed has extremely low percentage of gold in it ot totally fake. I never expected...

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Address: Vadodara, Gujarat

Sir, On 19/-04-1015, Vide Customer Code :CUS0360643, Invoice No:[protected]IN00030, I, Rameshbhai B Patel purchased 22K-P-CHAIN for an amount of Rs.26773.47(Article Code No:SKU0447095) The said purchase was done by using SBI DEBIT CARD at RELIANCE JEWELS at VADODARA under the scheme that there will be 5% case back during this Akshaya Tritiya Jewellery offer (Offer wef[protected] to[protected]. I did not receive 5% cash back till...

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Address: Bangalore, Karnataka

After reading all this review I repent on buying a diamond ring from reliance gold.The entire staff are liars.. I bought a ring of worth around 25000k. I gave them 8gm gold coin during the purchase to balance the amount. The worth of the coin was around 21k when it was purchased few months ago. During the billing 2% was deducted from the gold coin rate making it around 19k and then the billing was done.the gold rate on the day we purchased...

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Address: East Singhbhum, Jharkhand

We had purchased a diamond ring during republic day on zero making charges offer. I had purchased jewellery on other occasions also. We were told that we can get the sizes as per request and had given an advance. When we went to collect the ring, the reqd size was unavailable. We had to pay extra for the increasing the size. We were told that whenever we return, we will be paid the full amount b'coz of the offer. Unfortunately, one of the...

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Sir, Recently I purchased a gold ring from Relience Jewellary punjagutta, Hyderabad Show Room. Every thing is fine. However, they offered me a coupon No. 102164 which entitles me to avail free cleaning of my Jewellery. That is also fine. However, I called over phone and requested them that I wish to use this service. Very fine. They asked me to come with jewellery for cleaning. I went all the way. They said that cleaning machine is not...

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Address: Pune, Maharashtra

Last year I went to this jeweller and got a ring. and they sold a scheme to me which is monthly you invest 5000 and after one year you can buy gold with extra 10000 added to cumulative amount. but after 6 months they stopped the scheme and was forcing us to by the gold. and they are not ready to pay back the cash. this is still going on even after 1 year and we are struggling to get our hard earned money. There store manager Anuj Dubey and...

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Address: Amritsar, Punjab

SIR I PURCHASED A GOLD RING VIDE INVOICE NO [protected] IN 00226 DTD 08/06/2014 FROM YOUR STORE IN AMRITSAR, SORRY TO SAY THR DAY I BOUGHT THE RING THE STONES(CUBIC ZERCOMA 'S ) ARE FALLING DAY BY DAY.THE ARTICAL CODE OF ITEM IS SKU0067155.ON MY REQUEST AT THE STORE THRY TRIED TO FIX THE STONE BUT AFTER WARD IT IS FELLING, I VISTED THRICE AT THE STORE EVERY TIME THEY FIX IT WITH SUM GUM OR ADDISIVE.I AM SURPRISED SUCH A BIG COMPANY IS NOT...

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