Renault Complaints &amp; Reviews

I was given my Capture GJ21CA7169 in Surat service center on 5th of Nov with some complaint and you executive Mr Nirav he didn’t solve my any problem, even Alinement balacing he didn’t completed and delivered my vehicle on 6th Of Nov. now I am in my native place and here within 100km not any renault service center is available and when I called him he told I have completed all my problems. Its a very bad experience with Renault now....

Helpful

Found this helpful?

Address: TARINIPUR Autosol pvt.Ltd. BORAGADHOI GAON ,Near Well No.16 Tiniali Dist : Dibrugarh,Assam Duliajan-786602

Respected Sir, On[protected] My mother Mrs.Chitra Saikia Purchase a 1.3L MT Petrol Turbo Duster (RXS) variant bearing Engine No- BS6D053570 and VIN - MEEHSRV1FL8000137 from TARINIPUR AUTOSOL Pvt.Ltd ; Situated at Duliajan - 786602 of District- Dibrugarh in the state of Assam. On the date of purchase of the above mentioned vehicle the dealer charged (Rs. 5650/-) in the name of Essential kit and a sum of ( Rs.6000/-) as Logistics charge but...

Helpful

Found this helpful?

Address: Plot No.3B, New, Main, Mathura Rd, Industrial Area, New Industrial Town, Faridabad, Haryana 121001

Renault company doesn't give me warranty repair on my car.i have 2 years warranty left on my car
Car model, 26 October 2018
Registration no, , HR51, BV, 8339
Renault service centre address..
Plot No.3B, New, Main, Mathura Rd, Industrial Area, New Industrial Town, Faridabad, Haryana 121001
Service Manager no [protected]
Service repair charges Approx, 45000

Vikas sehdev
mobile...

Helpful

Found this helpful?

Address: बीकानेर

में गाड़ी लेने गया बट कोई सेल्स मेंन का कोई रिस्पॉन्स ही नही है...

Helpful

Found this helpful?

3 Comments

Address: Renault service center ,bikaner rajsthan

Poor service at bikaner service center.
1. They have not checked brake pad which was completely worn.
2. Car key issue not solved
3. Exast pipe not repaired in service
4. Before service they claimed to give discount on parts as well as labour but while billing they did not have any discount....

Helpful

Found this helpful?

Hi,

I bought Renault Kwid RXL (Air bag) on starting month of 2019 car no - DL3CCQ7482. Yesterday i was met with very hard accident at Narsen Khurd, Uttarkhand-247670. Even after this Dangerous accident car air bag was not open. I want to file a case against this as we are paying 35-45K extra for this air bag feature how can company can compromise with our security. I am also uploading the pictures then you will see yourself...

Helpful

Found this helpful?

Address: House no-B-57, gali no -7-D molarband extn. Badarpur south delhi 110044

Hi,

I bought Renault Kwid RXL (Air bag) on starting month of 2019 car no - DL3CCQ7482. Yesterday i was met with very hard accident at Narsen Khurd, Uttarkhand-247670. Even after this Dangerous accident car air bag was not open. I want to file a case against this as we are paying 35-45K extra for this air bag feature how can company can compromise with our security. I am also uploading the pictures then you will see yourself...

Helpful

Found this helpful?

Address: Hyderabad

Like "treasure hunt, "I think Renault has launched "Trouble hunt" in its vehicles. I am the proud owner of Renault Duster 85ps and now playing "trouble hunt" after vehicle touched 40k KMs. It started with "clutch problem" and made a big hole in my wallet.The repair cost was 1 rupee/km your vehicle has run. After this repair, I hunted one more problem.i.e. "stiff steering". Now, I feel I am driving fully loaded 10 wheel truck while trying...

Helpful

Found this helpful?

Dear Sir,
Benchmark service Center thane kajupada again proves that they can add another unsatisfied customer to their list . I will not highlight the issue as I am tired of it . I had complained last time . I was charged a hefty 20 K rs for services and don’t feel the worth of it .

The net effect is that I will move out of my choice of Renault vehicle and will not resort to any Renault Vehicle as my new purchase...

Helpful

Found this helpful?

Address: Bikaner, Renault

My car was given for insurance claim in the service centre of Bikaner, first they said the air bag is not available with the company and they took 25 days to get the car repaired. Now as the car has got repaired they are still not delivering the car for the past 5 days because the insurance company is not responding to their mail. I have never experienced such pathetic service with any other car service company. It seems they are deliberately...

Helpful

Found this helpful?

Address: VEDHA FLATS. 11/6,13TH CROSS ST, INDRA N, VEDHA FLATS, 11/6,13TH CROSS ST, INDRA N

My car was given for service on Saturday 17th/10/2020, but they have damage my car. In OMR SERVICE CENTER. PERUNGUDI
CHENNAI- 96
I REQUEST FILL MY DAMAGES AND TAKE NECESSARY ACTION,

THANKS & REGARDS
GANESH SHA. N
CAR NO. TN07 CE8263 E
[protected]...

Helpful

Found this helpful?

Address: kattupakkam, chennai

Vehicle: Renault Kwid
Model: RXT
Purchase made on 16.10.20

Ms. KUN CAPITAL RENAULT SHOWROOM, KATTUPAKKAM, Chennai.

Complaint date: 17.10.20

1. Water droplets in the headlight. (left side)
2. Ac _ (inlet air/outlet air knob)
3. rear door is not working from inside

Problems faced
Mr. ARUN KUMAR who is the salesperson, who was communicated well before...

Helpful

Found this helpful?

I own Renault Duster purchased in 2016. In just 34K kms, I get electronic/electrical red warning light and it suggests issue with fuel injector. I got stranded on Sunday in middle of highway with family and cannot explain the ordeal in words. This happened just 4 days after getting the car from 4th year service and 1 month out of warranty. I now have to start my visit again to service center and burn my pocket. Looking at the long list of...

Helpful

14 other people found this review helpful

14 found this helpful

Address: Sheffin manzil meloode po adoor

We purchased a kwid rxt model 2016. We face brake problem when we apply brake on slow speed on brake pedal got jammed and brake not works (Same like brake peddel in engine off position,) we had raised complaint at kollam;kerala service centre, but they have not rectified the fault, the problem still persist. Today i felt it too difficult to stop my car in a very urgent situation and had a narrow escape. I will take up the matter more intensively...

Helpful

Found this helpful?

Address: Prayagraj Naini

Hello sir, i was compelled a month ago, some parts of my car are damaged, it has been a month. Still no call came. No response from service center...

Helpful

Found this helpful?

Address: H no-47 , Hadibandhu Vihar, Kendrapara, Odisha 754211

Website: justdial

My self Ranjeet kumar Choudhary . I am a Banker . I have my own vehicle Renault Duster BR01DF- 1592 is the registration no of my vehicle. My vehicle met accident during lockdown dt[protected]. We have immediately lodged complain with Insurance company Tata Aig Ins Co. On advise of Insurance company we have left our vehicle to Rnault Duster service centre CRP square through Road side assistance service. After two month passed and we got deliver...

Helpful

Found this helpful?

Hi team,
I own Renault duster 85PS 2015 model and all of a sudden, my steering became stiff and the vehicle wouldn't turn as expected. While looking for the steering stiffness issues of Renault duster over the net, I realized lot more Duster owners are facing the same. Is it like a known issue before releasing it to the market and make your customers suffer??
I am scared to visit service center knowing how much I have to...

Helpful

1 other people found this review helpful

1 found this helpful

Address: Delhi

Hi Sir/Ma'am,

I bought a Renault Duster in January 2020 which was financed through NRFSI and in March I lost my job due to a countrywide lockdown. I was happy that Renault has extended the Moratorium facility as per RBI guidelines which ended in august. As we all are aware that the honorable Supreme Court is hearing a plea regarding extension of mortarium facility or waiver of interest and has ordered not to Declare any loan...

Helpful

Found this helpful?

Address: Zero Point, Rampur Rd, Moradabad, Uttar Pradesh 244001

I would like to inform you regarding my car ac not functional after service.
On dated 24 september 2020 my car send sent to moradabad (U. P) renault service centre (Zero point, rampur rd, moradabad, u. P 244001) for service. Before service my ac cooling was 70% but after the service my ac cooling has 0%. And ac noise and ac noise has start after that we call to renault service centre moradabad (U. P). Service center team are saying...

Helpful

Found this helpful?