Submit a Complaint
Claimed

Sony India Complaints & Reviews

www.sonyindia.co.in
1.5
Updated: Nov 26, 2024
Complaints 8019
Resolved
2253
Unresolved
5766
So far, so good. Sony India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sony India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Sony India

Recently resolved complaints

View all complaints

Most useful reviews

44
videos are not playing, black screen is appearing though all the content on site visible
31
Subscription not activated
29
kdl-43w950d led tv panel issues

Featured stories

Received faulty manufactured Sony KLV-40R352F TV
Netbanking fraud
Sony bravia tv display problem repeat in two month

Sony India reviews & complaints page 130

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
veer Prasad
from Varanasi, Uttar Pradesh
Aug 7, 2016
Report
Copy

Bravia Television

Address: New Delhi, Delhi, 110044
Website: www.sony.co.in

Complain regarding my Sony tv model no. KLV32BX300IN5 serial no. 2443999 my job no. J61794491 to change the TV display and I have been complain from march-2016 but there there no response from service centre and I am also deposit 10000 rupees to LIBRA TECHNICOM Varanasi, 01/07/2016 to change display but they always sey that we will change next week . Sir i am fedup from Sony service .sir it's my humble request to take any action....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
viii
Aug 7, 2016
Report
Copy

I about my device Sony m5

Address: 110044
Website: www. sonyindia. co. in

Respected sir I bought Sony m5 at june 2016 my set shown problem auto switch on off, battery problem and a red spots show on screen I submitted my device nearest service center on 5jul 2016 but they are not repry them and and not give and satisfied answer. The service center is GLOBAL TECHNO CARE Alwar rajasthan
My job sheet no is W[protected] please help sir...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajazuddin Mohammed
from Hyderabad, Telangana
Aug 6, 2016
Report
Copy

Led Screen panal issue

Address: Rangareddy, Andhra Pradesh, 500086
Website: sony.com

I have purchased a 40' colour Sony LED TV KDL-EX650 in Dec 2012. Now I am facing the vertical lines and distortion on the screen after just 2 years, after complaint An engineer came to inspect the TV.
He told me that it was the display panel problem and which needs to be changed and the cost would be around Rs. 22000. I was continue to watch the TV with vertical lines
till recently but now finally the whole screen is black,...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
raginiyadav
from Mumbai, Maharashtra
Aug 4, 2016
Report
Copy

Sony mobile service and staff related complaint

Address: 400097
Website: SONY

Hi Team,

Good morning,

Though there has been nothing good in my life since I bought your Sony product one month back.

This mail is with regards to an issue which i would like to bring in to your notice.

I purchased a Sony M5 Dual mobile on 11th June 2016 and a month later as, i was facing some problem with the mobile and i went to one of your authorised service center "Krish electronics,...
Helpful
Found this helpful?
Write a comment
Report
Copy
Q
Qudrat Ullah
from Varanasi, Uttar Pradesh
Aug 4, 2016
Report
Copy

Legal notice

Address: Varanasi, Uttar Pradesh, 221002

Mobile set not perfect complain many time buit not repair inperfect....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deepesh166
from Allahabad, Uttar Pradesh
Aug 4, 2016
Report
Copy

No quality and service offered is too delay

Address: Allahabad, Uttar Pradesh, 211004
Website: sony mobile

Sir i have purchase sony xperia m4 aqua dual phone on 25/12/2015 and on 19 may i have submit phone for battery drainage problem to service center at allahabad then after 20 day the phone is given to me with another problem display issue on 4 june again i submit phone for display problem it will take 18 day to solve but again when phone received by me then the sensor is not worked then i submit again for replacement then the phone replaced...
Helpful
Found this helpful?
1 Comment
Report
Copy
F
faisal9504khan
from Mumbai, Maharashtra
Aug 3, 2016
Report
Copy

Sony bravia tv led 1 month ago tv is not working.

Address: Thane, Maharashtra, 421505
Website: internet

To sony company India.
My sony bravia tv is not working properly
since one month ago .
I complaint a lot to customer care number but there is no response .
all time they give me excuse .
4 day ago a boy came to house from Sony company and taken 200 hundreds rupees he said he will come tomorrow with the perfect details about your TV. Still here is no response it's very irritating.
Please help me...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pillai786
from Mumbai, Maharashtra
Aug 3, 2016
Report
Copy

Sony bravia led

Address: Pune, Maharashtra, 411040

I have purchased sony bravia led in 2014 but in just span of 2yrs the display has gone wherin I was using samsung before it has never given me any trouble. My fault was that I selected sony product..I don't know what kind of product they sell..I want an answer from sony for this kind of product and the service provider are worst then the company.
nandini pillai
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DIPESH PRADHAN
from Bhubaneshwar, Odisha
Aug 3, 2016
Report
Copy

I am complaining about sony xperia zr mobile

Address: Khordha, Odisha, 751016
Website: www.sonymobile.com

As per manufacturing specification Sony xperia zr product is water proof phone but during a small rain it get water inside the phone, I went to Sony service centre at Bhubaneswar, Odisha to get it repaired but he refuses to receive my phone for repairing with a plea that we have instruction from company not to receive this water-proof phone and that they have no such facilities to repair this phone in your service centre. Please advice me...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivam Khullar
from Bengaluru, Karnataka
Aug 3, 2016
Report
Copy

Xperia t2 repairing status

Address: Ujjain, Madhya Pradesh, 456001

Dear sir,
sony is the most dissatisfied company i have seen till yet in terms of sales support there is no responsible person of telling the truth to us i hope it will exit from market as soon as possible i have submitted my handset before 5 to 6 days and they have committed me to deliver in 2 days but until yet nothing happened this was not the first time i am facing the problem every time some problem happened in future if anyone...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh.9790
from Delhi, Delhi
Aug 3, 2016
Report
Copy

LED TV - SERVICE not being offered from SONY

Address: New Delhi, Delhi, 110092
Website: www.sony.co.in/section/servicecentres

I purchased SONY LED 2 years back and it stopped working. I called SONY service and they sent representative who just hard reset the TV and charged his amount. Again after 5-7 days it stopped working and since then none of the engineer bothers to visit. I have complained on SONY website but no one bothered to call. Please suggest how to file complain in consumer court. Why these company's are allowed for the sales and no service.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jassi kochar
from Amritsar, Punjab
Aug 3, 2016
Report
Copy

Hdd 2tb

Address: 144001

Hi sir mera naam jassi kochar hai, meri shop Raunak computers k naam pe jalandhar me hai, main kariban 5-6 saal se Sony k products sale kar raha hun, kariban 6 mahine pehle mere ek coustmer ki sony ki 2 tb hdd warranty me kharab ho gai, maine wo hdd mr sandeep ko thik karwane k liye de di, mr sabdeep oswal media jo ki sony k distibuter hain unke paas job karte hain. mr sandeep ne hdd Mr Garewal jo ki sony company me job kartehain, ludhiana...
Helpful
Found this helpful?
Write a comment
Report
Copy
O
Omprakash avani
from Mumbai, Maharashtra
Aug 2, 2016
Report
Copy

Tv - kd 43x8500c-installation

Address: Ganjam, Odisha, 761118

I have bought a tv on 12.06.2016. I booked for installation on 25.06.2016. Then it comes under excellent care. Customer your service request id 33541260 is assigned to excellent care - park street - berhampur-760002; phone no :[protected]. But it has already 8 day gone, everyday, the customer care executive said, the technician will contact you, but nobody contact me till now. Please look in the matter to solve my problem of installation...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijeet777
from Mumbai, Maharashtra
Aug 2, 2016
Report
Copy

Sony's bad customer care. About refunding

Address: Thane, Maharashtra, 400601
Website: www.sony.co.in

I have just bought sony ilce-6000y which i'm not really satisfied with and don't want it. And at the same day of purchase i wanted to return it back and get refunded. They gave me unsealed sony product which i had to take. And it's as it is in good condition and wanted a refund. But they keep making excuses about some online transaction and how it can't be done. Sony's refund policy clearly states that within 14 days of purchase if the customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jhappo
from Patna, Bihar
Aug 1, 2016
Report
Copy

Sony xperia z2 broken screen

Address: Gaya, Bihar, 823001
Website: Sony india

Sir
I have sony xperia z2 mobile.
Screen of my mobile broken after fall from height of 2.5 ft.
Now screen some times blinks, touch command is late or donot respond.
I want to repair it through your service centre.
I also want pick up facility as service centre at my place is not able to repair this z 2 range mobile.
So, if possible please inform me what should i do and what will be the approx estimate...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kvsrsonyledtv
from Mangalore, Karnataka
Aug 1, 2016
Report
Copy

Sony led tv screen defect, display problem

Address: Khammam, Andhra Pradesh, 507101
Website: SONY India LED TV products

We have purchased sony led tv model kdl-46ex520 purchased. Since last few weeks we are finding some problem in viewing picture, i. E no clarity picture blurring. One representative from khammam visited and said display panel problem. We were told at the time tv purchase that there will be no problem for 10000 hours. Hardly we have viewed tv for 4000 hours, but problems started in viewing tv. Please let me get a qualified service engineer,...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh.noone
from Bengaluru, Karnataka
Aug 1, 2016
Report
Copy

Sony xperia m5 replacement

Address: Hyderabad, Andhra Pradesh, 500003

This is to inform you that on 8 april 2016 purchased new sony xperia m5 mobile, after the date of purchased my mobile has been switched off immediately given a call to customer care they had informed that give a long press on on/off and volume button by doing that mobile was re started
Same problem i had faced morethan 5 times.

Day by day mobile brightness is getting low.

Volume is increasing by itself,...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tej423
Aug 1, 2016
Report
Copy

Z3 compact under warranty (in service center since months without update)

Address: Hyderabad, Andhra Pradesh, 500056

(Vibration and speaker werent working.)

Dear team,

I have a huge complaint. The problem started after the software update to marshallow in my phone z3 compact. Job id-w[protected]
Vibration and speaker werent working.
I submitted my phone around mid june. Its august now. No one is giving any update on when i will receive the phone.
The last update is that there are no spare parts and i...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saravananqln
Aug 1, 2016
Report
Copy

Sony xperia c4 dual mobile - display and touch screen not working frequently

Address: 691004
Website: sonymobile.com

I bought one sony xperia c4 mobile worth rs.21000/- from skycell (Authorized service shop, kollam district, kerala on dt. 30.01.2016. The touch screen and display not worked on next 2 months from the date of purchese. I gave the mobile at the sony service centre on 15.03..2016 and the part was replaced on warranty and received on 16.03.2016.

Again, the same problem arised on 02.06.2016 and repeated the part replaced at the...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
Paramjit.saini
from Chandigarh, Chandigarh
Aug 1, 2016
Report
Copy

Xperia M2

I purchsed a Xperia M2 from kharar, Punjab. But I have a problem with it that when I am use this phone it will heat up. I have contacted the dealer so many times but no response.
Now with this it also have the problem with speaker and generally hangs.
(IMEI-1:[protected] IMEI-2:[protected]

Pl. resolve my problem as early as possible....
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

Swipe Telecom
1
(425)
Rio Mobiles
1
(2)
SyberPlace E Solutions
1.7
(382)