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SpiceJet Complaints & Reviews

www.spicejet.com

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Updated: Feb 2, 2025

Complaints 3444

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3034

So far, so good. SpiceJet is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope SpiceJet will keep up the work and continue to help more customers with their concerns even better 🤝

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Baggage Damage - Flight No. SG-54 - PNR:Q987QV

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SpiceJet reviews & complaints page 35

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It doesn't look like someone is reading our complaints. It seems it's all automated system.

This is the 5th time I am writing here. My first 4 complaints went through without any response.

I bought a ticket through Spicejet in February 2020 to travel in May 2020.. but due to ongoing pandemic the flight cancelled. According to supreme court orders the refund shall be made for such cancelled flights after March...

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I booked a flight from SpiceJet on 3rd August 2021. They canceled it then rescheduled it on 2nd August. Now the timing of that flight has been changed again. I am getting hurt again and again. And SpiceJet is saying only sorry to me.please give me judgment against this stupidity....

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I am having cluster phobia and for the same reason can't take very long duration flight, had booked direct flight from Jammu to Mumbai, there where many cheaper Via flight option available which where cheaper also but I opted for expensive direct flight .
All of a sudden I recive a message from Spice Jet that they have rescheduled my flight that to a via Delhi flight with total duration of more than 12 hours. Had requested the customer...

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Address: India

Gttd me know if you need anything else from the same place as you know I am not sure if you need...

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Address: JAIPUR

This is for your information and action mr Yuvraj incharge of spicejet jaipur is such a manner less person always talking with abusive language....

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A sum of Rs. 7054/ was kept with you in Credit shell Balance dt. 23 Feb.2020 against PNR- NEYWNQ in the name of Mr. Banwari Lal Agarwal and Mrs.Manju Rani Agarwal. I have not received this amount back so far. Kindly immediately refund the money. Thanks...

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A sum of Rs. 7054/ was kept with you in credit shell balance dt.[protected] against PNR- NEYWNQ in the names of Mr. Banwari Lal Agarwal and Mrs. Manju Rani Agarwal. I have not received this amount back so far. Kindly refund the money immediately....

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This is the 4th time I am writing here. My first 3 complaints went through without any response.

I bought a ticket through Spicejet in February 2020 to travel in May 2020.. but due to ongoing pandemic the flight cancelled. According to supreme court orders the refund shall be made for such cancelled flights after March 31, 2021.
From that time I'm pursuing them for refund but every time they're giving me a new time frame...

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Address: 12/26 VIJAY PLOT , RAJKOT , GUJARAT .

On 21st July 2021, PNR - ZY9N2P Was scheduled, from AHMEDABAD
to BAGDOGRA VIA DELHI.We enquired in advance about the SPECIAL PROVISIONS AMID COVID 19 . AND no special instruction was provided to us, nither through text message, Mail or verbally !!

But when we reached AHMEDABAD Airport, we were suddenly informed that RTPCR TEST FOR COVID 19 WAS REQUIRED !! ( as per the rule of WEST BENGAL GOVERNMENT ) . This rule was...

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I had booked my ticket on Feb 2020 to Shirdi and they have not refunded as of today. I am tired of calling their customer care number and writing to their customer care service center.
Our travel dates was 18th April, 2020 to 22nd April, 2020. It fell during the lockdown period and the ticket cost was amount of 35520/-

We waited till March 2021 as it was in Credit shell and had been writing to Krishna Kumar Mishra, br...

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Address: Kolkata Airport

Place: Kolkata Airport; Date: July 23, 2021; Time: 6:46 AM; Flight Number: SG516.

This is to lodge a formal complaint against Shruti Chakrabarty and her manager who refused to divulge his name (and hid his identity card/name tag so that it could not be viewed) who harassed Ratna Bhattacharyya, age 67, and Ardhendu Bhattacharyya, age 70+ because Ratna Bhattacharya, who is currently undergoing chemotherapy at Narayana Institute...

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Flights were cancelled by Spicejet and refund was processed in the form of credit shell this has happened twice and i am not able to use credit shell because Spicejet is cancelling flights again amd again I want my refund back to my source account...

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I booked a seat 30F and I paid the charges for the particular seat from bangalore to durgapur on sunday 18th july 2021.flight no.SG935 and my pnr is WEWJ5Q.I NEED MY REFUND FIR THE SEAT.THEY HAVE GIVEN SIME OTHER SEAT....

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This is in reference to the booking of domestic flight ticket th.MMT, my wife who is visually impaired (there is no sight in one of her eyes) travelling alone, reference PNR MCB8PJ, Dt.July-17 Sat, the boarding time given as 16.10, flight no.SG8412. She was reported at the gate at 15.50 hrs.at GKP gate as there was heavy rains and also there was heavy load at the airport gate, some how she manage to reach to the spice jet help desk and request...

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This is the 3rd time I am writing here. My first 2 complaints went through without any response.

I bought a ticket through Spicejet in February 2020 to travel in June 2020.. but due to ongoing pandemic the flight cancelled. According to supreme court orders the refund shall be made for such cancelled flights after March 31, 2021.
From that time I'm pursuing them for refund but every time they're giving me a new time...

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With reference to PNR no. AGM4WX and PNR no. BDBIWT which are cancelled due to no reason or some business policy which will increase your bottom line, i would like to inform you that we both passengers have connecting flight one from Patna to delhi on 15th and second from Ahmedabad to delhi on 15th night to catch the above flight from Delhi to Port Blair...further we have returning flights also booked from Delhi to Patna and Ahmedabad on...

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I bought a ticket through Spicejet in February 2020 to travel in June 2020.. but due to ongoing pandemic the flight cancelled. According to supreme court orders the refund shall be made for such cancelled flights after March 31, 2021.
From that time I'm pursuing them for refund but every time they're giving me a new time frame for refund.
The amount is roughly Rs 19000.
PNR A868VS...

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Address: Dubai

Hi Team,

PNR No. : FJZQPB

Since April I have been chasing my refund with Spicejet. I have received many reply emails and mentioned reason 'technical glitch'.

Really frustrated with spicjet post sales service.

Kindly help me to get refund shortly....

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My booking with PNR G8VEUC booked for Jan 7, 2020 was cancelled. As per instruction, I have raised Refund request on March 3, 2021. But I have not received refund after 15 working days. Could you please check this and confirm the expected refund date ASAP?...

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Regarding cancellation of my Spicejet Air ticket, I have been communicating with Mr. Sagar Singh Parihar
Customer Experience, SpiceJet Ltd for more than a week, and tried to seek his assistance. Nodal officer Spicejet has also been apprised about issue, but there was no satisfactory reply.
To repeat the the issue, scheduled arrival time of my booked Air ticket (PNR MI 33 WH), at Jammu Air port was 8:40AM on 11.09.2021, but Spicejet...

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