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Updated: Feb 2, 2025
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Inconvenience due to large delay in departure time and request for refund
Flight cancelled and intimation one day before
Non issuance of refund for modification of flight which was charged but not modified.

SpiceJet reviews & complaints page 37

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H
hemant sadul
Jun 13, 2021
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Refund

From last 3 months. Calling spicejet not refunding my ticket cancellation amount. Ticket was canceled due to COVID issue. Every time I call give different reason and not refunding my amount....
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R
Rakesh Bhanarkar
from Mumbai, Maharashtra
Jun 11, 2021
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Both Refund Not Received Of My Flight Of PNR - IHK86E & C7S47C

Hi Sir,

PNR: IHK86E, C7S47C

I've requested refund of my credit shell balance but only my agent booking amount has been refunded but my direct booking amount for the above mentioned PNR's haven't been refunded.

I SAID -
I'm Always Mailing you since a month PNR - IHK86E For refund on 25/03/2021 amount of Rs.35228 and details of bank are given and then on 01/04/2021 second PNR - C7S47C was...
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S
saugatsengupta
Jun 7, 2021
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Refund not processed

I had a booking last year having PNR no : NHICTH, the flight got canceled at that point of time due to the COVID situation and the amount was allocated to my Credit Shell, the expiry of the credit shell is on 25th May 2021.

However with the current situation i don't see any change of travelling within May 2021. The balance amount in my Credit Shell is 8762/-( refer the screenshot below. So i requested for refund of my full...
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P
Prerak Bhansali
Jun 7, 2021
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Refund Not Received - PNR - Y6BZ9L

I have been following up from Spicejet team from last 70 days. They just keep on telling will refund you. Till date no refund and i must have mailed them atleast 20 times for the refund. Its customer hard earned money. First they ask for all bank statement and all which is immediately provided still there is no refund to the account.

Regards
Prerak Bhansali...
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N
nethajhi kamal
Jun 7, 2021
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Credit shell Refund

Hi Sir,

PNR: E4MF5L, DCJQ5D

I've requested refund of my credit shell balance but only my agent booking amount has been refunded but my direct booking amount for the above mentioned PNR's haven't been refunded.

I made a request on 1st April and sent mails more than 20 times and also tried calling them 10 times.

All the documents such as I'd proof, Bank statement, authorisation letter,...
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S
Swarup1910
Jun 4, 2021
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Refund not received

PNR: IGWVXK

According to your team the refund was processed on 11.05.2021 but I haven't received it yet. There are numerous messages and emails which has been sent but no success so far. Would request you to look into this for me and share evidence of the refund that the company is claiming to have initiated on 11.05.2021...
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A
anushkajadhav
Jun 3, 2021
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I am complaining about my full refund from spicejet

I booked 4 return flight tickets from spicejet on 27th February 2020 for Mumbai to Bagdogra. Travel date was between 2nd May 2020 to 10th May 2020. Due to covid restrictions, all the flights got cancelled. Since then I have been requesting the company's customer care to provide me a full refund. But they are stalling every single time. At first, they asked us to wait till 31st March 2021 or to use the money from credit shell but we refused....
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A
Anuradha Tiwary
Jun 2, 2021
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Not able to board flight due to medical condition

Hi,

I have booked a ticket for my parents in December having PNR : SGBT7K .
Due to the medical conditions of my mother they were not able to board the flight and I submitted the medical proofs as well .
As a kind gesture, Spicejet team gave me a coupon against the cancellation charges just for 6 months and which is expiring on 11th June.
Suddenly second wave started while we were dealing with the pandemic...
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S
Smarty Ayan
May 31, 2021
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Ticket canculation not refund

Address: Plot no 31/k/3 road no 7 first floor opp bmc school govandi, Plot no 31/k/3 road .no 7 first floor opp bmc school govandi

Ticket canculation not refund booking booking id IF[protected]t...
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C
Christy Antony
May 30, 2021
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Flight Ticket

I had booked the Flight ticket on 27th May, 2021 for the flight departing from Bengaluru to Jabalpur for 30th May, 2021. But the flight have been getting rescheduled twice with no assurance that it wont repeat this delay again. This inconvenience caused by Spicejet is troubling us, forcing me to think twice whether to cancel the ticket and go by train at this highly risk period.
Greatly disappointed by the Company.
FLIGHT no....
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T
tuda
May 28, 2021
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Ticket cancelation refund

Address: RO Kither chirdi Udhampur Chenani Udhampur jammu and Kashmir India. Jammu and Kashmir.182141

Dear Spice jet team Greetings of the day the complains is ticket cancel refund is not done under the PNR.. EJGVVB and Transaction ID [protected] canceled date is 11 May 2021. Kindly refund me As soon as possible.
Cont.. [protected].
Email ID [protected]@gmail.com...
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M
mammmmmmmmmmy
May 28, 2021
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Re-scheduling of flight many times

Address: 98/2, site no. 1, kidwai nagar kanpur

This is reminder of my complain dated 27.05.2021. How pathetic is this. No reply of my complain and again reschedule the flight.
Spicejet is such a ###. I can donate Rs.8179 to spicejet but never never come to you.
Thanks for such esteemed services !!!...
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M
mammmmmmmmmmy
May 27, 2021
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Re-scheduling of flight many times

My mother-in-law was expired and i had booked my flight for 26.05.2021 but it has been re-scheduled 03 times and now it is 29.05.2021. This is the worst service spicejet is offering. All contact numbers of customer service and airport are switched off. Are spicejet leaving this country thatswhy they are behaving like this.

Please fix the schedule of flight or refund my money in full or transfer my departure from another city.br...
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G
Gogal
from Kolkata, West Bengal
May 20, 2021
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More than 7 months refund not done

Address: West Bengal, India

I booked a round trip flight from Bangalore to Bagdogra,

Return flight I have cancelled.

Still no refund I have received.

PNR Q56KTB

Pls do the needful.

Also while raising online complaint the server crashes...
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P
Prashantadesara
May 20, 2021
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Refund issue

I have booked ticket in Spicejet for Journey from Ahmedabad to Goa for 11th April 2020 but due to Covid-19, there is lockdown in a country and all flights were cancelled by Government. As per Government Guideline, the amount will be kept in credit shell till 31st March 2021 and if that amount is not used then they will initiate refund and will get credit into account within 7 to 10 working days.

I have not used that credit...
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8
8427477005
May 16, 2021
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Bag broken

Sir,
I travelled Delhi to Srinagar than my bag broken....
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S
SRshivaji
May 15, 2021
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No recpiet of refund of February 21st 2020 booking flight ticket no PNR ZEUD4A for Rs15420/

Address: Spicejet airlines / goibibo( Agent)

Dea SIr / Madam,

I had booked on 21/02/2020 for my family return ticket on spicejet airlines from Delhi to bangalore through GOIBIBO. Due to covid lockdown the refunds were delayed. On supreme court orders also they were suppose to refund the same by 31/03/2021 which is still not recived by me. they is no customer care support from both Spice and Goibibo. the call does to get connected and there is no reply made from either...
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S
ShreyD28
May 13, 2021
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Cancellation of ticket

In the middle of April, my wife had booked us on a flight from Hyderabad t Dehradun via Bangalore (PNR: Y5Y5KR). It was scheduled to depart on 14th May 2021 at 5AM and land in Dehradun on 14th May 2021 at 11AM. However, that flight got cancelled and we were put on a flight that now arrives in Dehradun on 15th May 2021 at !2:20 AM. Due to this, we have requested Spicejet to cancel our flight. However, they have charges us Rs. 5, 998 for cancellation....
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8
8651232247
May 13, 2021
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Spicejet ticket cancellation

Address: Vill -pupunki, p.o- pupunki ashram, dist-bokoro,state- Jharkhand,pin 827013

My money not return...
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K
Kgsubramanian
May 12, 2021
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Refund

Specejet modified the flight timing against my PNR no.RFVBMN . Subsequently I had to cancel the flight for mis match of my timing to travel . You have initiated a payment after deductions of almost 3/4th of amount from claim. Unable to understand that it was not my mistake - The mistake is done by the Spicejet. Request to arrange refund for the full fare.

Sector Chennai Delhi : 2 pax KG Subramanian and KS Lalitha on 19.06.2021br...
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